All reviews

Rating Breakdown

  • 5
    90% (2,967 ratings)
  • 4
    6% (209 ratings)
  • 3
    1% (30 ratings)
  • 2
    1% (25 ratings)
  • 1
    2% (74 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 28, 2022

The customer support was very personable and helpful...I like when I can tell I'm definitely talking to a person. I think for what I was trying to accomplish with this app, it may be more complicated than what I need... but I'm excited to try it on other pages where I'd like more design elements than the standard Shopify page. So I'll definitely give it a try. Thanks for your help!

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Hey there Nicole! Thank you so much for this review. We are happy to say we have a crew of great humans providing 24/7 support. If there's a feature you'd like to see Shogun offer in the future, let us know and we'll share that with our team. We can't wait to see the custom pages you build! Allison | Team Lead | Support Shogun Page Builder

5 / 5 Share

June 28, 2022

Sweetan was so quick to respond to my query and when there wasn't an obvious solution, found a great workaround that allowed me to do what I wanted in the first place. Great, friendly and efficient customer service, thank you!

Using app

18 days

Total reviews

6

Average rating

5.0

Developer Reply

I'm glad I was able to help you, Becky! Thank you so much for leaving a review of your support experience. 😊 Happy to hear that the workaround worked. Please do let us know if there's anything else we can help with in the future. Thanks! Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

June 27, 2022

I'm writing this review for a shogun technical support employee. Lynsey Cawdle helped me when a developer screwed up the whole store. Lynsey fixed the issue within 20 minutes. Excellent job.

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello there, Devon! We are super happy to hear that Lynsey could help resolve the issue for your store. 20 minutes is super fast. Thank you so much for the feedback and the review. It really means a lot. I'll be sharing this with her and our entire team. Please let us know if there's anything else we can help you with in the future. Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

June 27, 2022

Such an amazing app. Besides all the amazing featurettes, the customer service is out of this world and super fast with replies. 10/10 would recommend

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi! Thank you so much for this lovely review. We appreciate that you are enjoying all the Shogun features. Our support team is indeed super fast and always happy to assist you and answer any questions for you. 😊 Thank you so much for the honest recommendation. Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

June 24, 2022

I used this app to build up several landing pages for our UK and IT shops. Their helpdesk is the most responsive, helpful, and kind I've ever seen! They really helped me get our pages up & done in a matter of minutes.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We love to hear that Shogun is a solution for quick, quality pages! Our support team is here 24/7 to make sure you get the help you need, when you need it. Thanks for leaving this review! Allison | Team Lead | Support Shogun Page Builder

5 / 5 Share

June 24, 2022

Le support d'aide est vraiment génial ! Ils vous aident quand vous en avez besoin, en vous expliquant avec des petites vidéos très claire. Je recommande vivement cette application.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for this review! Our team works hard to offer clear, concise and helpful support. Happy to know you've had a great experience - we'll pass on your feedback! Allison | Team Lead | Support Shogun Page Builder

5 / 5 Share

June 24, 2022

I just have to repeat this statement by another user... couldn't put it better myself... 'Shogun is by far the leader in drag and drop page builder apps. Incredible customer service that's blazing fast responsive and always helpful!' Have been using Shogun Page Builder for a while now and they are definitely looking to the future and seem to be evolving their page builder as fast as Shopify is developing the platform. The ability to use standard functionality to create something customised to fit in with one's brand identity is great. Looking forward to what might be in the pipeline in the future...

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, Richard! Thank you for leaving this review. Happy to know you agree with other users that Shogun is the way to go! We're thrilled that Page Builder is helping you communicate your brand identity through custom pages. Let us know if we can ever help out! Allison | Team Lead | Support Shogun Page Builder

5 / 5 Share

June 23, 2022

Awesome experience with their help chat. Prompt & straight to solutions. The app itself is amazing as well so we aren't limited to our theme's template anymore.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

That's great to hear! Shogun indeed is amazing! Thank you for sharing your honest feedback in the form of a review. Your positive experience with Shogun inspires us to continue improving the app and your experience. I'll be happy to share the feedback with the entire team. Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

June 23, 2022

Excellent support team, always a quick and effective response to my questions, whatever the issue. thank you!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the review! Glad to hear that our team was able to provide answers to the questions you had. We'll continue to do that in the future. We sincerely appreciate your love and support. Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

June 22, 2022

I have been using Shogun for years now. Critical for a successful Shopify store. Shogun is by far the leader in drag and drop page builder apps. Incredible customer service that's blazing fast responsive and always helpful! Thanks guys :)

Using app

About 2 years

Total reviews

14

Average rating

5.0

Developer Reply

Hi! Please accept our sincerest thanks for this kind review. It means everything to us that Shogun has been critical to your site's success. Our 24/7 support team is ready to help if you ever need it! Allison | Team Lead | Support Shogun Page Builder

5 / 5 Share

June 21, 2022

Honestly I don't think it would've been possible to create our website the way we want it without Shogun. The app is incredibly easy to use, you literally don't need any coding experience, and the support team is willing to directly help you accomplish anything. Can't ask for a better service.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hey Moses, thanks for taking the time to leave this great review. We are so happy to know that Shogun Page Builder is helping you make the best pages for your website. Our support team is always happy to help you bring your vision to life! Let us know if we can assist in the future. Allison | Team Lead | Support Shogun Page Builder

5 / 5 Share

June 21, 2022

L'app funziona molto bene, si riesce a personalizzare tutto al meglio. La funzione di test A/b è molto utile, la consiglio. L'assistenza è perfetta se ne dovreste aver bisogno! Consigliata.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for the review, Antonio! We are glad to hear that Shogun has helped to customize your pages to the fullest and that you are having a great experience. We appreciate the recommendation and will look forward to assisting you again. 🙂 Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

June 18, 2022

I've used this app for over a year now and all I can say is it's awesome. It allows me to create pretty much whatever I want for my store, and if I am having trouble it's so easy to get in contact with support. I'd also like to say that Shogun support responds faster than any other support I've dealt with, usually within a day I can have all my concerns cleared up and answered. I highly recommend this app for your Shopify store.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Wow! Thank you so much for leaving us such an awesome review, Mitchell! We are super happy to hear that Shogun has been helpful when it comes to creating pages and designs as per your preferences. Thank you so much for sharing your positive experience with Shogun. 😊 Our support team is available 24/7 and we try to ensure we can help answer the questions or resolve the issues as swiftly as we can. I'll be sure to share this feedback with the entire team. Also, we sincerely appreciate your love, support, and recommendation. ❤ Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

June 17, 2022

I am not a super techie but knew I needed something different than what the templates offered. I did have an issue with a page (totally my fault) and the support team emailed me back within minutes! They even fixed it for me, which as a business owner, is amazing! Thank you! Lynsey Cawdle was 100% helpful!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, Kelli! Thanks for leaving us a review. ❤ We designed Shogun's drag and drop elements to be easy to use and implement. I'm happy to hear that our support team was quick to respond and resolve the issue for you. I'll also share your feedback with Lynsey and our entire support team. Let us know if we can assist you again or answer any questions for you. Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

June 17, 2022

Great app, it's an easy to learn site builder. The customer support is awesome and they go out of their way to fully help. Damian is the man.

Using app

20 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for leaving us a review. We are glad to hear that you are enjoying Shogun and that it has been easy to learn. Our support team is always glad to assist you. I'll be sure to share your feedback with Damian. 😊 Let us know if there's anything we can help you with in the future. Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

June 17, 2022

I do a lot of facebook marketing, and the way I was trained was to have high converting landing pages, because shopify product pages don't convert well. So here I am. Thank you!!!

Using app

About 2 years

Total reviews

8

Average rating

5.0

Developer Reply

Hey there, Steven! Thank you so much for this great review. It's great that Shogun Page Builder is helping your ads convert! Let us know if you should ever need assistance. Allison | Team Lead | Support Shogun Page Builder

5 / 5 Share

June 17, 2022

Shogun is the best App you can find. Fast, easy to use and you get allowed to customize your product pages, homepage and blogs.

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Hey there! Thank you so much for leaving us such a kind review. We love to hear that you're enjoying the ease of use and custom options that Shogun Page Builder provides. If you should ever need assistance, our customer support team is available around the clock! Allison | Team Lead | Support Shogun Page Builder

5 / 5 Share

June 16, 2022

I amusing this app to create blog pages. They look far superior to the native Shopify blog pages. I needed some help with the initial setting up and Sweetan was great in not only providing guidance but also jumping in and fixing some issues. Early days, but this looks a great solution

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Hey Wayne, thank you so much for sharing this awesome review! We're so glad we could help you create great-looking custom blog pages. I'll let Sweetan know about your kind feedback :) Don't hesitate to reach out if there's anything more we can help with. Our team is here 24/7! Allison | Team Lead | Support Shogun Page Builder

5 / 5 Share

June 16, 2022

The service I got from Rhys, my support specialist was amazing. So impressed, he got back to me very quickly & helped create functions in my account that I couldn't create myself.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Olivia, thank you so much for leaving us a review. We are so glad to hear that Rhys was so helpful - we will be passing on your kind feedback to him. Allison | Team Lead | Support Shogun Page Builder

5 / 5 Share

June 16, 2022

Very intuitive and user-friendly app. The support team swiftly addressed my problem and helped me solve the issue.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Elena! Thank you so much for leaving us a review. Our team is here 24/7 to help out, so don't hesitate to reach out if you ever need assistance again in the future! Allison | Team Lead | Support Shogun Page Builder