All reviews

Rating Breakdown

  • 5
    90% (2,969 ratings)
  • 4
    6% (209 ratings)
  • 3
    1% (30 ratings)
  • 2
    1% (25 ratings)
  • 1
    2% (74 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 5, 2022

I use this app e3veryday. This has been one of the great additions to our marketing flow. And the support is top-notch.

Using app

About 2 months

Total reviews

7

Average rating

5.0

Developer Reply

Hey there! Thank you for leaving us a review. We're thrilled to hear that Shogun has been such a useful tool for your business. If there's anything we can help with, don't hesitate to let us know! Allison | Team Lead | Support Shogun Page Builder

5 / 5 Share

July 5, 2022

The support team is always helpful when I need something. Simply and easy-to-use application and willing to walk you through anything you need assistance with.

Store

LOFE

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hey, Emmanuel! Thank you so much for taking the time to leave this kind review. We love providing the best support available, including short video demonstrations. I'll share your feedback with our team :) Allison | Team Lead | Support Shogun Page Builder

5 / 5 Share

July 5, 2022

Love this app so far. Easy to use and has excellent support when I get stuck or have any questions. Thank you!

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the review, Shannon! We appreciate the love and are glad to hear that our app has been easy to use. I'll be happy to share your kind words with our entire support team and we'll look forward to assisting you again in the future. Sweetan | Manager | Support Shogun Page Builder

5 / 5 Share

July 4, 2022

Really helped my store become very competitive. Highly recommended. Support is also very good, 24 hour chat support! You can't go wrong!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

We are glad to hear about your amazing experience with Shogun. It is indeed very crucial to be competitive and we are happy to hear that Shogun helped do that for your store. Thank you so much for sharing your feedback and for the recommendation. Our support team is always available to assist you and we'll look forward to assisting you again. Sweetan | Manager | Support Shogun Page Builder

5 / 5 Share

July 4, 2022

I love shogun. It saved me so much money from buying a theme. It's so easy to use as well. I am now using shogun for my second shopify store.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

That's amazing! We are happy to hear that Shogun found a place in your second store as well. Thanks for the honest feedback. We appreciate your love and support. Let us know if you need any assistance. Sweetan | Manager | Support Shogun Page Builder

5 / 5 Share

July 4, 2022

This app is very easy to use and Sweetan from the support team had great customer service with very fast response times.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for leaving us a review, Madie! We are extremely glad to hear that you are finding Shogun easy to use. We designed the app and our drag-and-drop elements to be easy to use. It was great to communicate with you earlier and I'm happy to hear that I could help. Please explore the app and let us know if you need anything. Sweetan | Manager | Support Shogun Page Builder

5 / 5 Share

July 4, 2022

Leah and team are more than amazing :))))) Leah and team are more than amazing :))))) Leah and team are more than amazing :))))) Leah and team are more than amazing :))))) Leah and team are more than amazing :)))))

Using app

25 days

Total reviews

3

Average rating

3.7

Developer Reply

Wow, Ayush! Thank you - it sounds like you think Leah and our support team are pretty great. We love helping you create great pages, so let us know if there's anything we can help with in the future. Allison | Team Lead | Support Shogun Page Builder

5 / 5 Share

July 3, 2022

The online customer service responds quickly, and my problem can be solved quickly,and they respond very quickly and positively

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Susi! Thanks for the review. 🙂 It was great to communicate with you earlier. I'm glad to hear about your positive experience with Shogun. Our support team is always happy to assist you, answer your questions, and resolve the issues quickly for you. We'll look forward to assisting you again in the future. Sweetan | Manager | Support Shogun Page Builder

5 / 5 Share

July 2, 2022

This is hands down one of my favorite apps. The templates are awesome, the features are robust and it is super easy to use!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for leaving us a review. We appreciate your love and support for Shogun. We are glad to hear that you like the templates and the features we offer. We did want to ensure the app is easy to use. 😊 Please let us know if there's anything we can help you with in the future. Sweetan | Manager | Support Shogun Page Builder

5 / 5 Share

June 30, 2022

Customer Service was very efficient in dealing with my request. Leah was most helpful in solving a small issue I had in gaining access to Shogun... the problem was dealt with very quickly!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi! Thanks for leaving this great feedback for Shogun, and for Leah! We're excited to help you build some awesome custom pages. Let us know if we can help at any point in the future! Allison | Team Lead | Support Shogun Page Builder

5 / 5 Share

June 29, 2022

Their customer service is quick and able to provide the solution needed. It does not take a long time for them to anaylze what we need and provide the solution.

Using app

8 months

Total reviews

6

Average rating

5.0

Developer Reply

Hey there! We love to help, and we love to help quickly :) Thank you for leaving this great review. Let us know if there's anything else we can do for you! Allison | Team Lead | Support Shogun Page Builder

5 / 5 Share

June 29, 2022

Leah went above and beyond helping me with an issue I raised with them, they were so articulate in what it was I needed to do and even provided a video with audio assistance to make sure I knew how to resolve my problem.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this kind review, Fred! Our support team strives to provide the best resources possible to help troubleshoot, including video demonstrations. I'll let Leah know that you shared this great feedback. If you should ever need anything else, we're here 24/7. Allison | Team Lead | Support Shogun Page Builder

4 / 5 Share

June 28, 2022

Features could be a little more robust (specifically the product carousels not being able to propagate additional content) but support is very helpful and fast.

Using app

4 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi there! Thank you for sharing this review. Our team always takes your feature requests into consideration as we grow Shogun Page Builder, so don't hesitate to let us know if there's something you'd like to see in the future. In the meantime, our support team is always there to help if you need a hand. Allison | Team Lead | Support Shogun Page Builder

5 / 5 Share

June 28, 2022

The customer support was very personable and helpful...I like when I can tell I'm definitely talking to a person. I think for what I was trying to accomplish with this app, it may be more complicated than what I need... but I'm excited to try it on other pages where I'd like more design elements than the standard Shopify page. So I'll definitely give it a try. Thanks for your help!

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Hey there Nicole! Thank you so much for this review. We are happy to say we have a crew of great humans providing 24/7 support. If there's a feature you'd like to see Shogun offer in the future, let us know and we'll share that with our team. We can't wait to see the custom pages you build! Allison | Team Lead | Support Shogun Page Builder

5 / 5 Share

June 28, 2022

Sweetan was so quick to respond to my query and when there wasn't an obvious solution, found a great workaround that allowed me to do what I wanted in the first place. Great, friendly and efficient customer service, thank you!

Using app

18 days

Total reviews

6

Average rating

5.0

Developer Reply

I'm glad I was able to help you, Becky! Thank you so much for leaving a review of your support experience. 😊 Happy to hear that the workaround worked. Please do let us know if there's anything else we can help with in the future. Thanks! Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

June 27, 2022

I'm writing this review for a shogun technical support employee. Lynsey Cawdle helped me when a developer screwed up the whole store. Lynsey fixed the issue within 20 minutes. Excellent job.

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello there, Devon! We are super happy to hear that Lynsey could help resolve the issue for your store. 20 minutes is super fast. Thank you so much for the feedback and the review. It really means a lot. I'll be sharing this with her and our entire team. Please let us know if there's anything else we can help you with in the future. Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

June 27, 2022

Such an amazing app. Besides all the amazing featurettes, the customer service is out of this world and super fast with replies. 10/10 would recommend

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi! Thank you so much for this lovely review. We appreciate that you are enjoying all the Shogun features. Our support team is indeed super fast and always happy to assist you and answer any questions for you. 😊 Thank you so much for the honest recommendation. Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

June 24, 2022

I used this app to build up several landing pages for our UK and IT shops. Their helpdesk is the most responsive, helpful, and kind I've ever seen! They really helped me get our pages up & done in a matter of minutes.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We love to hear that Shogun is a solution for quick, quality pages! Our support team is here 24/7 to make sure you get the help you need, when you need it. Thanks for leaving this review! Allison | Team Lead | Support Shogun Page Builder

5 / 5 Share

June 24, 2022

Le support d'aide est vraiment génial ! Ils vous aident quand vous en avez besoin, en vous expliquant avec des petites vidéos très claire. Je recommande vivement cette application.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for this review! Our team works hard to offer clear, concise and helpful support. Happy to know you've had a great experience - we'll pass on your feedback! Allison | Team Lead | Support Shogun Page Builder

5 / 5 Share

June 24, 2022

I just have to repeat this statement by another user... couldn't put it better myself... 'Shogun is by far the leader in drag and drop page builder apps. Incredible customer service that's blazing fast responsive and always helpful!' Have been using Shogun Page Builder for a while now and they are definitely looking to the future and seem to be evolving their page builder as fast as Shopify is developing the platform. The ability to use standard functionality to create something customised to fit in with one's brand identity is great. Looking forward to what might be in the pipeline in the future...

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, Richard! Thank you for leaving this review. Happy to know you agree with other users that Shogun is the way to go! We're thrilled that Page Builder is helping you communicate your brand identity through custom pages. Let us know if we can ever help out! Allison | Team Lead | Support Shogun Page Builder