All reviews

Rating Breakdown

  • 5
    90% (2,967 ratings)
  • 4
    6% (209 ratings)
  • 3
    1% (30 ratings)
  • 2
    1% (25 ratings)
  • 1
    2% (74 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 14, 2022

Amazing customer support, especially thank you to Rhys who singlehandedly helped me build out a landing page on a Saturday morning!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for leaving us a review. I am happy to hear that Rhys could help and I'll be glad to share the feedback with him. Please let us know if there's anything else we can help with in the future. Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

May 13, 2022

I truly love using Shogun. Been using their page builder app since 2016. Combine it with an OS 2.0 theme, the possibilities are endless! I haven't reached out to their support all those years until recently and I'm amazed! I thought it would take them days to respond via email but it took them just 10 minutes to resolve my problem. Thanks, Monique and the entire Shogun team. -Jose

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hey there, Jose! Thank you so much for leaving us a review. We are super glad to be able to serve you and we greatly appreciate all the love and support. It's amazing to hear that Shogun has been helpful all these years. 😊 Thank you so much for the honest feedback. Our support team is available 24/7 and tries to ensure that we get back to you with resolutions and answers at the earliest. I'll be happy to share the kind words with Monique and the entire support team. 🤩 Please do let us know if there's anything we can help with in the future. Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

May 12, 2022

Ho usato quest'app per costruire delle pagine nel mio negozio shopify. è abbastanza intuitiva anche per un principiante e soprattutto l'assistenza è velocissima. Ho chiesto un paio di informazioni tecniche per risolvere dei problemi di allineamento nella creazione dei contenuti e mi hanno mandato delle spiegazioni chiare in un tempo velocissimo. Complessivamente soddisfatta!

Store

Mustela

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review! That's so nice to hear that you found Shogun Page Builder to be intuitive. We appreciate the kind words about your support experience. I'll pass those along to the team :-) Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

May 9, 2022

Shogun platform and support are amazing. It is so simple to learn and use, and we are actually able to do more iterating through page layouts and designs than we thought possible. We have tried several approaches to optimizing our pages in the past, and nothing compares to the simplicity of Shogun, and the clarity of data that comes with testing. The level of service is the best of any plugin we have experienced. Support response is very fast and friendly, and the responses we receive are thorough and help us accomplish our goals.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for sharing your honest feedback with us and leaving us a review. It really means a lot and motivates us to continue improving Shogun for you. ❤ We love that Shogun has been easy to learn and use, and it also has allowed enhancing the designs. Our support team is always happy to assist and answer any questions for you. I am really happy to hear about your amazing experience with us and will be sure to share the feedback with the entire team. Thank you so much for your love and support. 😊 Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

May 7, 2022

Power function, nice and professional support team. They taught me how to use this app step by step. I love shogun!!!!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for leaving us a review, Vera! It was great to communicate with you earlier. Thank you so much for the love, we sincerely appreciate this. We are always glad to assist you and will look forward to serving you again. I'll be happy to share your experience with the entire team. Thanks! 😊 Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

May 6, 2022

Great app, easy to use and learn. Support is super responsive and helpful. Nothing worse than getting stuck on an issue and waiting days for resolution, Shogun support is on it fast with solutions so we can move on with our projects.

Using app

9 months

Total reviews

8

Average rating

4.8

Developer Reply

Thank you so much for sharing your honest feedback and leaving us a review. I am happy to hear about your experience with Shogun and our support team. We understand it can delay projects when you are stuck on an issue and a resolution. Our support team is available 24/7 and we try our best to help resolve and answer the questions as soon as possible. Please let us know if there's anything we can help with in the future. Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

May 5, 2022

This is such a great app to have if you are looking to customize your website and don't have any HTML skills. We've used Shogun on every page of our website for the past few years, and have had such a great response. It allows you to truly optimize your product and landing pages. Plus the customer support is always quick to respond when I have issues/questions!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave a review. You've been with us a long time so we really appreciate the feedback! That's amazing that you've used Shogun for every page on your website. We're always happy to help in support, so glad to hear you've had a solid experience. Please just let us know if anything else comes up :-) Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

May 5, 2022

Excellent product. I am not a developer, just a business owner and I've been able to use Shogun to effectively build educational pages and service oriented pages to enhance our online store.

Using app

11 months

Total reviews

5

Average rating

4.2

Developer Reply

So glad to hear that you've had a great experience with Shogun Page Builder. Developer or not, we aim to provide you with the tools you need to create beautiful designs. Thanks for taking the time to leave such a thoughtful review :-) Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

April 29, 2022

Before online 2.0, shopify was very limited in creating pages and shogun has been great in creating pages for our store from product pages to other pages to reflect our offerings. Support has always been responsive and helpful. Just recently we are transitioning to our pages on online 2.0 and once again support was helpful in the process of reverting some of the pages.

Using app

Over 2 years

Total reviews

4

Average rating

4.0

Developer Reply

So glad to hear that Shogun has helped in creating a variety of pages to reflect your offerings. That's great that you've had a pleasant experience with our support team :) Just let us know if we can lend a hand with anything else. Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

April 27, 2022

Good features that keep improving, and excellent and efficient support team! I highly recommend this platform for e-commerce sites

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

What a stellar review! So happy to hear that you're please with our features. We definitely want to keep leveling them up! Thanks for the recommendation :-) Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

April 27, 2022

the support is top-notch! Anytime I have a question they are readily available and are very knowledgeable!

Using app

Over 5 years

Total reviews

2

Average rating

5.0

Developer Reply

So glad to hear that you had a pleasant experience with the support team! We aim to please :-) If you have any other questions, please don't hesitate to let us know. Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

April 26, 2022

This app is really easy user managable and easy to use.It helps me to make the customization in a very easy way.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

So happy to hear that you've found Shogun Page Builder easy to use. Our goal is to make things as user friendly as possible :-) Just let us know if we can help with anything! Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

April 25, 2022

Product is amazing, service is phenomenal! Kalen helped me through some feature sets that were new to me. I love and appreciate this team.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hello there! Thank you so much for leaving us a review. We are happy to hear that you are having such an amazing experience with Shogun. I'll share your feedback with Kalen and our support team. Thank you so much for all your love and support. 😊 Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

April 25, 2022

We had an issue with our existing Add to Cart buttons not working. Great and fast support thanks to Max. And good follow-up with us. Much appreciated. Thanks!

Using app

Almost 3 years

Total reviews

5

Average rating

4.2

Developer Reply

Hi there, Thanks for your review. I'm happy to hear that Max could help. I'll be sure to pass along the feedback to Max and the entire support team. Let us know if there's anything else we can help with in the future. Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

April 24, 2022

Great landing page builder product and after sales service. would recommend for anyone wanting to do product or landing page optimization

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for leaving us a review and sharing your honest feedback. We are happy to hear that you're having an amazing experience with Shogun and our support team. Thank you so much for the recommendation. Let us know if there's anything we can help with in the future. Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

April 23, 2022

Very good app and insanely good customer support . Had an issue and when I sent an email they responded in less than 5 minutes

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

It was great to communicate with you earlier, Oluchi! Thank you so much for leaving us a review and sharing your experience & feedback. We are always glad to assist you and will look forward to assisting you again in the future. Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

April 21, 2022

Very straight forward to use. There is also a plan that has an option for live chat support which is very responsive and helpful.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for leaving us a review of your experience with Shogun and the support team. We are glad we could help. Please let us know if we can help with anything else in the future. Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

April 19, 2022

最喜欢客服24小时在线,有任何问题都得到很好的解决,遇上不会的还会录视频给到你,真的体验非常棒,响应很及时,为什么这个要100个字才可以发表,我努力凑足100个字吧 太难为我了,我的表达能力不好,还差3个字~~~~啊 结束了

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, we are glad to hear that you are having a great experience with Shogun and our support team. Thank you so much for leaving us a review. Our support team is available 24/7 and we do try our best to record videos and share screenshots whenever possible to assist you better. We'll look forward to assisting you again in the future. Sweetan | Team Lead | Support Shogun Page Builder Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

April 19, 2022

Great customer service! Reply quickly! Responds professionally and patiently! Good experience ,will recommend to friends.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your love and support! We appreciate the review and the recommendation. Please let us know if there's anything we can help with in the future. Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

April 18, 2022

I am building all of my pages on with shogun. The HTML feature is awesome and the chat feature is soooooo helpful. I have split my develop time in half with the help of your team instead of trying to figure everything out on my own! Thank you!!!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hey there, Thank you so much for sharing your honest feedback and leaving us a review. We are so glad to hear that Shogun has helped to cut the developing time in half and that our team has been helpful when it comes to answering questions and offering resolutions. Thanks! Please let us know if there's anything we can help with in the future. Sweetan | Team Lead | Support Shogun Page Builder