All reviews

Rating Breakdown

  • 5
    90% (2,967 ratings)
  • 4
    6% (209 ratings)
  • 3
    1% (30 ratings)
  • 2
    1% (25 ratings)
  • 1
    2% (74 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 14, 2022

love it! easy to use & the chat feature is great. always a quick, helpful response. Andre was great to chat with.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your love and support. I'm glad to hear that we could assist you and answer the questions in a timely manner. I'll be happy to pass along your feedback to Andre and the support team. We'll look forward to assisting you again. Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

April 14, 2022

The chat was the perfect solution. I truly appreciated to super quick and fast help. Problem solved!

Using app

About 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Hey there! Thank you so much for leaving us a review. Happy to hear that you are having such a wonderful experience and our support team could assist and resolve the issue quicly. Let us know if we can help you again in the future. Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

April 13, 2022

Shogun makes beautiful pages and has a great support team. Andre was super helpful when I ran into trouble!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate the honest feedback and review. Happy to hear that Shogun has been helpful to make beautiful pages and that you had a pleasant experience with Andre. I'll pass along the comments to Andre and the entire support team. Sweetan | Team Lead | Support Shogun Page Builder Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

April 13, 2022

Shogun gives you so many more options than using a Shopify template! Plus their support staff is amazing if you are having trouble creating your page.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for leaving us a review. We are really glad to hear that Shogun helped you with additional customization options. Our support team is always happy to assist you. Please let us know if there's anything else we can help with. Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

April 13, 2022

Shogun is a super easy platform to navigate and help bring your brand to life, while elevating it to another degree. The support team are uber responsive and beyond diligent. Justine, James and Adam have been wonderful and very clear in their communication making the web design process a lot breezier than I've ever found it before.

Store

sync.au

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

We are excited to hear about your amazing experience with Shogun. Thank you so much for sharing your feedback with us as it helps us to continue improving Shogun and your experience. Happy to hear that our support team, especially, Justine, James, and Adam were able to assist you. I'll be sure to forward this message to them and to the entire support team. Let us know if there's anything else we can help with, again. Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

April 12, 2022

Used the support today and they were wonderful. We also love the ability to have unlimited options when it comes to designing. Love this software!

Using app

Almost 2 years

Total reviews

15

Average rating

5.0

Developer Reply

Thank you so much for the review. I'm glad to hear that Shogun's abilities have been helpful when it comes to designing pages for your store. Our support team is always happy to assist you. Thank you so much for your love and support. Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

April 12, 2022

The app allows a wide range of customisation which is really great but the customer support is what sets it apart. They are quick to respond and come up with solutions.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a review! That's excellent to hear that you are having a wonderful experience with Shogun and our support team. Thank you so much for sharing your feedback with us. It helps us to continue improving your experience with us. We appreciate your love and support. Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

April 11, 2022

Customer service on this app makes even the inexperienced a web developer. Lamberto was exceptional.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for leaving us a review and sharing your honest feedback with us. Shogun was designed to ensure you can create and design amazing pages without coding experience. I'm happy to hear that Lamberto could help. I'll be sure to pass along the feedback to him. Sweetan | Team Lead | Support Shogun Page Builder Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

April 11, 2022

The service is really great, they help you out very quickly if you need anything! Helps create a professional looking site.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Happy to hear that Shogun has been helping you to create a professional site. Thank you so much for leaving us a review. Let us know if you have any questions and we'll be glad to answer them. Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

April 11, 2022

I needed to have an urgent solution to a problem I was facing. They responded literally immediately, tried to find out what was exactly the problem and showed me a solution. I am happy with their great customer service! I am also satisfied with all the functions the app has. There are many variety of things you can do without having specific knowledges. Thanks shogun!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, Nakayama! 😊 Thank you so much for leaving us a review. It was nice to chat with you earlier and we sincerely appreciate your love, support, and feedback. We are super happy to see that you are having an amazing experience with Shogun. Our support team is always happy to assist you and we'll look forward to helping you again in the future. Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

April 11, 2022

Quick response and thorough review with the detailed information provided. It's really helpful to solve the problem!

Store

MOFT

Using app

11 months

Total reviews

12

Average rating

5.0

Developer Reply

Thank you so much for the review. We are happy to hear that you are having a good experience with Shogun and our support team could help resolve the issue and answers the questions in a quick and timely manner. Thank you for sharing your feedback with us and let us know if there's anything we can help with in the future. Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

April 10, 2022

Easy to build pages because the user experience and the interface is amazing. Customer service is also 10/10 and super fast to respond! :)

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for leaving us a review! 😊 It was good to communicate with you earlier, Brooke. I'm glad to hear that you are having such an amazing experience with Shogun and 10/10 for our support team means a lot. We are always available to assist and answer any questions for you. Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

April 9, 2022

I am not familiar with the app at all and I needed to make some urgent changes so I reached out to customer service and It was an amazing service. Quick response, and very clear

Store

Seea

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for leaving us a review! 🙂 Happy to hear that our support team was quick to respond and help answer the questions. I'll be sure to share the feedback with the entire team. Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

April 8, 2022

I use shogun to get a visual of what I'm looking for as a final product and its ease of usability when creating a better interface.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello there! We appreciate the feedback and the review. Thanks! 🎉 Happy to hear that you are finding Shogun easy to use when designing your pages. Should you bump into any issues or have any questions, please don't hesitate to write back to us. Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

April 8, 2022

excellent customer service, pretty much always available to answer your questions. have been able to do a lot with the app

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Really glad to hear that our support team could help. We are always available to assist you. Thank you so much for leaving us a review. 🎊 Let us know if there's anything we can help with in the future. Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

April 8, 2022

This is a very good application. It cuts the development time by at least 50%. I was able to help a friend who was very unhappy with her website that she paid a lot of money to get developed and I was able to make changes that made her very happy, I would not make a shopify site without using Shogun. Wish it was available for other platforms like joomla.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate the honest feedback. Thanks a lot for the review. 🎉 We are really happy to hear that Shogun has helped with the development time and you were able to make changes to a friend's website. Thank you so much for the support and recommendation. I'll also be happy to share your feedback about bringing Shogun to other platforms such as Joomla. Please do let write back to us if you have any questions. 😊 Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

April 8, 2022

Support team have been ace today! Great service - very timely help with our users which helped us to get back on track.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you so much for leaving us a review. We are glad that we could help. Please do let us know if there's anything we can assist with in the future. 🙂 Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

April 8, 2022

Excellent customer service. Mara Aquino was fast to respond and attentive while listening to a goal I was trying to achieve using Shogun's building blocks. She helps me a lot. Great job!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We greatly appreciate the feedback! Thank you so much for leaving us a review. 🎉 I'll be sure to share your kind words with Mara and if there's anything else we can help with, please don't hesitate to write back to us. Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

April 7, 2022

Excellent customer service. Andre was fast to respond and attentive while listening to a goal I was trying to achieve using Shogun's building blocks. Andre even recorded a video showing me exactly how to achieve my goal. Great job!

Using app

12 months

Total reviews

4

Average rating

5.0

Developer Reply

Hey there, Thank you so much for your review! I'm really glad to hear that Andre could help. We try our best to record videos when possible to guide you in the right direction. I'll be happy to share your feedback with Andre and the entire support team. Please let us know if there's anything else we can assist with. Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

April 7, 2022

Great customer service, I contacted today as I deleted a page by mistake and Justine recovered my page within a few minutes!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review! We really appreciate you taking time to leave us a review. I'll be sure your kind words get to Justine! Thanks! Let us know if there is anything else that we can help you with. :) Karl | Manager, Technical Support