All reviews

Rating Breakdown

  • 5
    90% (2,955 ratings)
  • 4
    6% (205 ratings)
  • 3
    1% (29 ratings)
  • 2
    1% (22 ratings)
  • 1
    2% (72 ratings)
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4 / 5 Share

Jan. 11, 2022

why isnt it possible for a free version anymore for just a frontpage? I installed it on another shop and there it was free when I only used it for the frontpage??

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Hey there, Thanks for the feedback. I have reached out to you via email so I can share more information and help answer the question for you. Please don't hesitate to reply back to me via email and I'll be happy to assist you. Sweetan | Team Lead | Support Shogun Page Builder

4 / 5 Share

Jan. 10, 2022

I had an issue with a section not showing on my landing page. I contacted support, and they were very helpful and so quick problem solved.

Using app

About 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Hey there, Thank you so much for your review. We are really glad to hear that the support team could help and the problem with the landing page was resolved. Please do let us know if there's anything we can help with in the future. Sweetan | Team Lead | Support Shogun Page Builder

4 / 5 Share

Dec. 24, 2021

how can i build a site like tableclothsfactory.com, I want to build the home page category list like this site

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Hi there! Thanks for the review. I have reached out to you via email so I can answer the question for you. Please feel free to reply to that email thread or reach out to us via our support email address - [email protected] so that we can assist you better. Thank you so much. Sweetan | Team Lead | Support Shogun Page Builder

4 / 5 Share

Oct. 28, 2021

Shogun helped me to design my web page very well. seek support gets a quick response. The customer service staff was very patient. Of course, it's a little expensive for beginners. Hopefully Shogun will have more page editing freedom

Store

ACOK

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Hey there, Thank you for your review. I am glad to hear that Shogun helped to design the web pages and our support team could help. We also appreciate your honest feedback about the pricing and more page editing options. Sweetan | Team Lead | Support Shogun Page Builder

4 / 5 Share

Oct. 14, 2021

The support team is great, responsive and helpful. However, the builder is just not good enough. Needs a lot of improvement in flexibility and UX. Still, this is the best one out of the three builders I have tried.

Using app

5 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello there! Thank you so much for the review! We appreciate the honest feedback as it helps us to continue improving the app and your experience. Please let us know if there's anything we can help with. Sweetan | Team Lead | Support

4 / 5 Share

Sept. 24, 2021

I had an issue concerning the sync of my pages between 2 store's, i got in touch with the support through email and Adam helped me very fast. I just want to say that it was fast and simple. thank you!

Using app

5 months

Total reviews

1

Average rating

4.0

Developer Reply

Sorry to hear that you are having troubles with Sync! I can see that you are currently in contact with my colleague Adam - we really appreciate you working with us to ensure that this is setup correctly and you can sync between your stores. Looking forward to hearing back from you! Karl | Manager, Technical Support EDIT: I'm so glad that Adam was able to help resolve this issue. Thanks so much for the updated review. Kalen | Team Lead, Support Shogun Page Builder

4 / 5 Share

Sept. 16, 2021

Best site design platform on Shopify. Many areas to improve upon, but overall beats out the rest of the apps available. I foresee them, with their great team, continually improving upon the app though, so I will remain a happy customer! :D

Using app

Over 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Hi there! Thank you for the review. We appreciate the kind words and the feedback. We are glad to hear that we could offer such a positive experience to you and we'll continue to do the same. Please let us know if we can help with anything else. 🙂 Sweetan | Team Lead | Support

4 / 5 Share

Sept. 9, 2021

I will be honest -- Shopify is not my favorite platform. And shogun took a bit for me to get used to. But now that I understand it, it is running a lot smoother. I had an issue with our theme and the team at ShoGun did an awesome job helping me quickly. I still prefer Wordpress, but at least I know I can get help when I get stuck.

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for your honest feedback. We sincerely appreciate the review. Please reach out to us if you have any questions and we'll be happy to assist you. Sweetan | Team Lead | Support

4 / 5 Share

Sept. 1, 2021

Customer service is great! Have run in to functionality issues from time to time but most have simple work-arounds.

Using app

Almost 2 years

Total reviews

4

Average rating

4.8

Developer Reply

Thank you so much for taking the time to leave a review! Happy the team could help you! Karl | Manager, Technical Support

4 / 5 Share

Aug. 10, 2021

This app allows for you to build pages quickly. I like the tool sets it provides. It starts to fall short when you want to do global font styles, lists, and advanced customization. The fact that it's almost like a theme within the main shopify theme leaves room for problems. That being said, it's a great tool and it will only improve with time.

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi there! We appreciate the review and your feedback. Thank you so much. I'm happy to share your feedback with the team so that we can continue to improve the app and your experience. Please reach out to us and let us know if we can help with anything. 🙂 Sweetan | Team Lead | Support

4 / 5 Share

July 21, 2021

I really like this app and Shogun is really performing BUT also at the same more complicated compared to other available tools. Nevertheless, if you invest some time and explore the tool, you will learn it quiet easy! Great thing is that the support replies usually within just a few minutes and is really helpful in every matter!

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your review and your feedback! Sorry to hear that you find Shogun a bit more complicated - if you have any feedback on improvements that we could make we would love to hear from you! Please feel free to send them over to the support team and we can make sure that they get to the right team. Happy to hear that the team could help you out! Karl | Team Lead, Technical Support

4 / 5 Share

July 17, 2021

Shogun is a great tool! Wonderful for making changes that Shopify doesn't have natively. The support staff are dedicated to helping the customer, James Power was especially good to us.

Using app

Over 1 year

Total reviews

2

Average rating

3.5

Developer Reply

Hi, Thank you so much for the review! I'm happy to hear that you enjoying Shogun. I'm also glad that James could help you out. I'll be happy to pass along your feedback to him. 🙂 Please reach out to us if there's anything else we can help you with. Sweetan | Team Lead | Support

4 / 5 Share

June 25, 2021

Very nice, funny, quick (less than 30min) and helpful support. Using the app to help create visually nicer blog posts and contact, about and other info pages. Works pretty well for a person with some basic web development experience. Has some nice templates. Some parts are not exactly working as expected, f.e. a color picker doesn't close.

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your review! I'm happy to hear that support were able to help you and that you're finding Shogun helpful. I know that the team have logged your feedback regarding the colour picker, we'll make sure that this gets to the right team to resolve. Thank you for your feedback! Karl | Team Lead, Technical Support

4 / 5 Share

June 23, 2021

We used this app to help create our homepage, allowing us to edit pages in a straightforward and simple way that our theme simply wouldn't quite allow us to do without extensive coding knowledge. When we came across an issue with our site and reached out to the support, we were met with prompt attention and help, and the support team solved our problem quickly and effectively. The app is great, though it does require a bit of forward knowledge of the inner workings of Shopify / Liquid in order to really get down to the nitty gritty part of customization, and I do wish the custom CSS elements were a bit more intuitive and developed, but overall we were very happy with our experience using Shogun.

Store

GGstore

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your review! Really appreciate the kind words. Thank you for your feedback, too, we'll make sure that this gets to the right team. :) Feel free to send over any further feedback to [email protected] Karl | Team Lead, Technical Support

4 / 5 Share

June 3, 2021

Easy to use with interesting tools and good support! I recommend it to who want to do a pro e-commerce shop.

Store

WARED

Using app

About 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Glad to hear that the app was easy to use and that we have provided good support. That's very kind of you to say. If there is anything else we can help with, please just let us know :) Kalen | Team Lead, Support Shogun Page Builder

4 / 5 Share

May 30, 2021

So far this app is great, the support team are really helpful and guide you step by step. Have not used this app for a long period of time so just going off of early impressions. I would like them to have a more economical option in term of pricing. But in terms of what they offer this app is really impressive.

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for your review! :) I am glad to hear that you are getting the best out of Shogun and having a good experience with our support. We greatly appreciate the feedback for including a more economical option. I am happy to share this with the team. Please let us know if you need any further help! Sweetan | Team Lead, Support

4 / 5 Share

Aug. 10, 2023

We've been using Shogun for 3 years and we have always found it easy to use and the support is really quick and helpful!

Using app

Over 3 years

Total reviews

8

Average rating

4.6

Developer Reply

Thank you for your review! Glad to hear that the team could help you out! Karl | Team Lead, Technical Support

4 / 5 Share

March 31, 2021

UPDATED: Well, the app itself is fine, I felt it was pretty cheeky that when I updated to have the 3rd user again (had to update the app) I now only had 25 pages at my disposal when I was using 58 pages on the older version, so I had to upgrade to the $99USD a month plan to have them all work again. Before I left this review I messaged the CS team to express my disappointment and they really came to the party, they accepted my position on the pricing and page numbers, and even though my initial response was I will just pay the $99 they offered a slightly higher page limit (as we have 58 pages on Shogun) for the $39 cost. I still think that a lot of the app developers get their pricing models wrong, that if they were moderately priced they would get more customers and therefore more revenue. We are a low key customer that doesn't need a lot of support for the $ we pay. Thanks Shogun.

Using app

Over 4 years

Total reviews

8

Average rating

4.6

Developer Reply

Thank you for your review, and for your feedback, Andy. We've followed up with you via email to explain the situation regarding plans - unfortunately, you were on one of our older, grandfathered plans that did not have page limits. We've reached out to you with some further information, and appreciate that you're open to discussing the issues with us. Hoping that we can turn your experience around :) Thanks again for the feedback Karl | Team Lead, Technical Support

4 / 5 Share

March 30, 2021

Hello, Shogun takes a long time to load when I make a change, sometimes even 3 to 4 minutes to loading, it takes me a long time. What can I do to reduce the loading time? I have a good computer and a good connection. Sincerely.

Store

Matlog

Using app

About 3 years

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your review, and for your feedback! It really helps us improve. My colleague, Sweetan, has reached out to you with more information on resolving this issue that you're having so we can help you with this :) Karl | Team Lead, Technical Support

4 / 5 Share

March 19, 2021

The Shogun App is good to handle and has a fast support! We had some problems with a bug and the support team was able to fix it within a few hours. So 4 Stars are adequate

Using app

20 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your honest review! Really appreciate the feedback, definitely understand that bugs can sometimes affect your experience with Shogun - hopefully we'll have a chance to prove ourselves. :) Let us know if you need any further help! Karl | Team Lead, Technical Support