Shogun ‑ Landing Page Builder
Design blog posts, product pages, landing page sections & more
Rating
4.8
feedback
1,965
chart
#569
All reviews
Oct. 14, 2021
The support team is great, responsive and helpful. However, the builder is just not good enough. Needs a lot of improvement in flexibility and UX. Still, this is the best one out of the three builders I have tried.
Hello there! Thank you so much for the review! We appreciate the honest feedback as it helps us to continue improving the app and your experience. Please let us know if there's anything we can help with. Sweetan | Team Lead | Support
Sept. 16, 2021
Best site design platform on Shopify. Many areas to improve upon, but overall beats out the rest of the apps available. I foresee them, with their great team, continually improving upon the app though, so I will remain a happy customer! :D
Hi there! Thank you for the review. We appreciate the kind words and the feedback. We are glad to hear that we could offer such a positive experience to you and we'll continue to do the same. Please let us know if we can help with anything else. 🙂 Sweetan | Team Lead | Support
Sept. 1, 2021
Customer service is great! Have run in to functionality issues from time to time but most have simple work-arounds.
Thank you so much for taking the time to leave a review! Happy the team could help you! Karl | Manager, Technical Support
July 17, 2021
Shogun is a great tool! Wonderful for making changes that Shopify doesn't have natively. The support staff are dedicated to helping the customer, James Power was especially good to us.
Hi, Thank you so much for the review! I'm happy to hear that you enjoying Shogun. I'm also glad that James could help you out. I'll be happy to pass along your feedback to him. 🙂 Please reach out to us if there's anything else we can help you with. Sweetan | Team Lead | Support
June 23, 2021
We used this app to help create our homepage, allowing us to edit pages in a straightforward and simple way that our theme simply wouldn't quite allow us to do without extensive coding knowledge. When we came across an issue with our site and reached out to the support, we were met with prompt attention and help, and the support team solved our problem quickly and effectively. The app is great, though it does require a bit of forward knowledge of the inner workings of Shopify / Liquid in order to really get down to the nitty gritty part of customization, and I do wish the custom CSS elements were a bit more intuitive and developed, but overall we were very happy with our experience using Shogun.
Thank you for your review! Really appreciate the kind words. Thank you for your feedback, too, we'll make sure that this gets to the right team. :) Feel free to send over any further feedback to [email protected] Karl | Team Lead, Technical Support
March 31, 2021
UPDATED: Well, the app itself is fine, I felt it was pretty cheeky that when I updated to have the 3rd user again (had to update the app) I now only had 25 pages at my disposal when I was using 58 pages on the older version, so I had to upgrade to the $99USD a month plan to have them all work again. Before I left this review I messaged the CS team to express my disappointment and they really came to the party, they accepted my position on the pricing and page numbers, and even though my initial response was I will just pay the $99 they offered a slightly higher page limit (as we have 58 pages on Shogun) for the $39 cost. I still think that a lot of the app developers get their pricing models wrong, that if they were moderately priced they would get more customers and therefore more revenue. We are a low key customer that doesn't need a lot of support for the $ we pay. Thanks Shogun.
Thank you for your review, and for your feedback, Andy. We've followed up with you via email to explain the situation regarding plans - unfortunately, you were on one of our older, grandfathered plans that did not have page limits. We've reached out to you with some further information, and appreciate that you're open to discussing the issues with us. Hoping that we can turn your experience around :) Thanks again for the feedback Karl | Team Lead, Technical Support
March 19, 2021
The Shogun App is good to handle and has a fast support! We had some problems with a bug and the support team was able to fix it within a few hours. So 4 Stars are adequate
Thank you for your honest review! Really appreciate the feedback, definitely understand that bugs can sometimes affect your experience with Shogun - hopefully we'll have a chance to prove ourselves. :) Let us know if you need any further help! Karl | Team Lead, Technical Support
March 17, 2021
Our new theme is designed in such a way that customizing pages manually is near impossible. At first even this plugin didn't work with the theme either, but after a quick chat with customer support they had me up and running in no time. I wish there was a cheaper option though. $39 a month is really expensive, and I don't think this site will ever use more than 10 of the 25 pages they have to pay for.
Thank you for your review! I really appreciate your patience while we helped you with the issues that you were facing with Shogun and your theme playing nice. Also appreciate the feedback regarding the price - I will make sure that gets to the right team for review. Karl | Team Lead, Technical Support
Feb. 22, 2021
Only thing that could be better is real time customer support but I'm loving the app so far otherwise.
Thank you for your review! We really appreciate it. Karl | Team Lead, Technical Support
Feb. 18, 2021
This app is great and has lovely customer service (I asked a question and they emailed me back with detailed answers within the hour). However, I wish the design-by-device-type was set up differently -- it often feels like a maze to adjust margins and paddings per device, with the tool sending you back to a sort of 'start menu' when moving between device settings! It would be great if this tool allowed a view which would only show options for a device type at a time (with no possibility to change the other device settings), to allow for further customisation. Currently, pages on mobile or tablet still look clunky if you have elements in 2+ columns. There are also some header bugs for mobile design. Otherwise, it's a great tool, for those willing to figure it out!
Thank you for your review! We really appreciate it. Thank you also for your feedback, feedback goes a long way to helping shape future development of Shogun! I'll make sure that this gets to the appropriate team! Please feel free to pass on any other feedback to [email protected]! We'd love to hear it. Karl | Team Lead, Technical Support
Jan. 21, 2021
The team has been super helpful in helping us accomplish our goal which is to create on brand and dynamic blog pages. Still new to the platform - but super promising!
Thank you for your kind words! Really appreciate them! Let us know if you ever need assistance! Karl | Team Lead, Technical Support
Jan. 13, 2021
It can be complicated if you don't use it all the time but the support team is awesome and answers your questions right away - live chat! Once you get used to it shogun is very powerful and allows way more creativity than standard templates.
Glad to hear that the team were there when you needed them! Thank you for leaving us a review. Please let us know if there is anything else that we can help you with! Karl | Team Lead, Technical Support
Dec. 7, 2020
Despite occasional frustrations with user-friendliness of this app, I'd like to compliment Andre from the Shogun support team. He provided excellent/prompt support on a somewhat major issue I was experiencing. I would suggest having patience with the app, and would recommend submitting a support ticket when issues arise.
Thank you for your honest review! I'll be sure to pass on your kind words to Andre. I'm sorry to hear that you faced issues with the user-experience side of things - please do feel free to send on any feedback to [email protected] and we will make sure that it gets to the right team! Karl | Team Lead, Technical Support
Dec. 4, 2020
I have been pretty happy with this application and their support. Honestly, I went quite a few months not having used the application after installing it - and wasted some money - but once I started putting to into use I found it very easy to use and helpful in creating tailored shopping experiences for our customers. I did recently run into an issue where reviews from Okendo would not display using their built in widgets, but I sent an email and their support team helped me out right away. I have no major complaints. It is a solid app.
Glad to hear that Shogun helped you tailor your shopping experiences! Thank you for your great review! Karl | Team Lead, Technical Support
Nov. 23, 2020
The app allows you to create pages very easily! Whenever I faced a proble, I contacted the Shogun customer service, I got a reply very quickly every time and they have been very helpful :)
Glad to hear that you're finding Shogun helpful in creating your pages! Thank you for your review, please feel free to send along any feedback that you have that lost us a star to [email protected] and we would be happy to log this and get it to the right team! Karl | Team Lead, Technical Support
Sept. 19, 2020
Great support and instructions, quick en clear. Even during the weekend. Would definitely recommand this app.
Thank you for your kind words! Please feel free to send any feedback that you have to [email protected]! Karl | Team Lead, Technical Support
Sept. 17, 2020
This is a nice App:) It is a little bit difficult to control but if I contact to a customer service,I could get a reply from a customer support team and they give me a tips for solution. Awesome!
Thank you for your review! We really appreciate it. Please feel free to send us on any feedback that you have to [email protected] :) Thanks, Karl | Team Lead, Technical Support
Sept. 5, 2020
Shogun is relatively easy to use and intuitive. They have a fair number of templates to choose from although I found it is straightforward to build pages from scratch as well. The support team is top notch and was able to fix my problems very quick, even on the weekend. The drawbacks are that it is too expensive in my opinion - it costs more than Shopify itself for far less functionality. Also, the mobile view in page editor does not match the actual mobile view.
Thank you for your review! Really glad to hear that the support team could help you out and that you are enjoying Shogun! Appreciate the feedback on the cost - I'll be sure to pass this onto the relevant department! Karl | Team Lead, Technical Support
Aug. 24, 2020
This app is great to use as our Landing Page with our Google Ads. Its more affordable than Unbounce. I do wish they had the ability to have a drop down form where each form option could lead a vistor to a different URL on our site. Hopefully that feature will be added in the future. For now, I will just create a separate landing page for each campaign that we are targeting.
Thank you for your review! I think that form idea is awesome! We will be sure to mark that as a feature request for the future development of the form element. Karl | Team Lead, Technical Support
July 19, 2023
A very powerful app that allows you to create beautiful landing pages. Highly responsive technical support.
So glad to hear that you've had a good experience. Please just let us know if there is anything we can do to change your 4-star review to a 5-star one :) Kalen | Team Lead, Support Shogun Page Builder