All reviews

Rating Breakdown

  • 5
    90% (2,955 ratings)
  • 4
    6% (205 ratings)
  • 3
    1% (29 ratings)
  • 2
    1% (25 ratings)
  • 1
    2% (74 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 16, 2021

The Shogun customer support team is excellent. I had an issue where the hover states weren't working on my page. The team responded in a time efficient manner and provided a custom-coded Snippet which fixed the issue! Very helpful, thank you.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your amazing review! We really appreciate your taking time out of your day to leave us this review. I'm happy to hear that the team could help you out. Please do not hesitate to get in touch if you have any other questions or issues. Karl | Manager, Technical Support

5 / 5 Share

Nov. 16, 2021

The app is good, very easy to use. It helps create web pages without coding. Great customer service.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Glad to hear that you are enjoying Shogun and that the team could help you out when you needed us! Let us know if we can be of any further assistance. Karl | Manager, Technical Support

5 / 5 Share

Nov. 15, 2021

Couldn't speak more highly about this app. Has helped to greatly reduce my monthly development costs while giving my creative team far more control then they have ever had before of the website and the customer experience. Additionally, the support has been best in class. I have enjoyed working with Charles who has proactively helped out with any issues I have had. Great product - highly recommend! Jake Director Co-founder / CEO STRIDELINE c: (425) 246-3717 www.strideline.com www.corporate.strideline.com

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave a review. I'm so glad to hear that you had such a positive experience. That's excellent that Charles was able to proactively help out with any issues :) I'll pass along the message. Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

Nov. 12, 2021

Sweetan M. over in support was lightning fast in helping activate an API I was struggling to set up myself. A True Legend. They received, understood, responded to me & solved my issue within like 10 minutes from the time I submitted my ticket. STOKED

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Jeff! Thank you so much for such an awesome review. We greatly appreciate the feedback. It was good to communicate earlier and I am happy that I could help. 😃 Please do let us know if there's anything we help with in the future. Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

Nov. 10, 2021

Shogun makes it really easy to build pages, which is great. Their customer service is also outstanding and goes above and beyond. To me, this seperates them from the competition and will make me a loyal customer.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Hello there! Thanks for the review. Really glad to hear that Shogun has been helpful to build pages easily and that our support team could help. We are happy to hear that you are having a good experience and sincerely appreciate the feedback. Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

Nov. 10, 2021

Really great App to create a own store. You can be completely creative and add all things you want. If there is any question or coding problem, the support is really quick and helpfull.

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Really glad to hear that Shogun has allowed you to be creative and work on your store. Our easy-to-use drag and drop elements indeed help to add any content you want to add. I also appreciate the kind words about our support and I'll be sure to share the same with the entire team. Thank you so much for the review. Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

Nov. 10, 2021

Great customer service! We've tried every landing page builder available at the time, and shogun has been the best. Completely transformed our online store.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hey there! We are super excited to learn that Shogun has helped to transform your store. Thank you so much for the review. We greatly appreciate your support. Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

Nov. 9, 2021

Shogun is very easy to navigate and use, and the customer service is top notch- quick and precise and always solves my problem!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thanks for an awesome review. I am happy to hear that Shogun has been helping you to work on your pages and you are having a good experience with our support team. Thank you so much for the feedback. Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

Nov. 10, 2021

The customer service is always on point. I've asked for help so many times at this point and they never failed to be useful and avaible!

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Hey there, Younes! Thank you so much for the review. We sincerely appreciate the feedback. It was great to communicate earlier and we are glad that you are having a good experience with Shogun. Our support team is always happy to help. 😃 We look forward to assisting you again. Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

June 6, 2022

If you think to know what mean good support, you need to try the Shogun support to understand you don't know! The best service I never seen before. Great app. I would love to pay double fee, one for app and one for support! A Special thanks to Max

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the awesome feedback. We sincerely appreciate the kind words and are glad that you are having such a wonderful experience with Shogun and our Support team. 🙂 We wouldn't want you to pay double, but thank you so much for your support. It means a lot. ​I'll be happy to pass along your message to the entire support team. 😊 Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

Nov. 6, 2021

After several years with a competing app, we decided to test shogun. But what a pleasant surprise! Why haven't we done it before !!! Excellent application with multiple possibilities. Super friendly support with efficient and fast responses, they are by far the best in terms of customer service! We are therefore going to switch all our pages to Shogun with great pleasure.

Using app

7 months

Total reviews

6

Average rating

3.2

Developer Reply

Hi there! Thank you so much for the review and your honest feedback. 🎉 Really happy to hear that you are exploring all the possibilities with Shogun and having such an amazing experience. We certainly strive to ensure you have the best support experience while using Shogun and I'm so glad that we could help. I'll be sure to share this with the entire support team. We look forward to assisting you further. Thank you so much for your trust and support. 😊 Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

Nov. 5, 2021

Great service and excellent support in minutes! The page is sometimes a little tricky to build but all my issues could be solves quickly.

Store

ROOKIE

Using app

Over 5 years

Total reviews

10

Average rating

4.9

Developer Reply

Hi there! Thank you so much for the review. I'm really glad to hear that you are enjoying Shogun and that our support team could help solve the issues and answer your questions. Please do let us know if we can help with anything else. Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

Nov. 3, 2021

Excellent support and intuitive page builder app available! I recommend adding this app to your Shopify store to manage your content easily.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

I'm glad to hear that you found the app to be intuitive, thanks so much for the stellar review! Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

Nov. 3, 2021

Really great App and quick response for any questions! If you need a page builder Please don't forget choose Shogun!

Store

JSAUX

Using app

Over 2 years

Total reviews

12

Average rating

5.0

Developer Reply

Thanks for the review! We appreciate the recommendation :D Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

Nov. 2, 2021

Amazing app, once you learn how it works you can do almost anything with this app. The support is also really good.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave us a review. Love to hear that you feel you can do almost anything once you learn the ropes :) I'll pass your comments along to the support team! Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

Nov. 1, 2021

It's a great app for building out custom Shopify pages and the Shogun team provides first-rate support. Many thanks

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi! Thank you so much for your review and your honest feedback. 😊 I am happy to hear that you're having a good experience with Shogun while creating custom pages and that our support team could help. Please let us know if there's anything we can help with. Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

Oct. 30, 2021

The Shogun app and especially the customer support is amazing. I'm using the app to take my Shopify site to the next level in function, aesthetics, and sales.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hey there! Thanks a lot for the review. 🎉 We are super glad to hear that Shogun is helping you to take your store to the next level and our support team is able to help. We sincerely appreciate the feedback and look forward to assisting you further. 😊 Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

Oct. 29, 2021

Customer Service is top-notch, always quick to answer and finding solutions right away. I've contacted them quite a few times already and they've not failed to impress me (special mentions to James & Rhys!)

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks for the review! Really glad to hear that our support team could help and that you are enjoying Shogun. I'll surely pass along your comments to James & Rhys. 😊 Our support team is always available to assist you. Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

Oct. 29, 2021

Shogun's support from Justine and Joe has been very valuable, detailed and quick, always had an answer on the day.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, Lucie! Thank you so much for the review. 🙂 I am really glad to hear that Justine and Joe were quick to help and answer your questions. I'll be happy to share your feedback with them. Please let us know if there's anything we can help with. Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

Oct. 28, 2021

The real strength of this app is the support team - fast, skillful and kind. Highly recommended: five star!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review. Your feedback means a lot to us and I'll be happy to share the kind words with the entire support team. We also appreciate the recommendation. Please let us know if there's anything we can help with. Sweetan | Team Lead | Support Shogun Page Builder