All reviews

Rating Breakdown

  • 5
    90% (2,955 ratings)
  • 4
    6% (205 ratings)
  • 3
    1% (29 ratings)
  • 2
    1% (25 ratings)
  • 1
    2% (74 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 25, 2021

I am always thoroughly impressed with the level of service from Shogun. Rhys, who is always more than happy to assist especially with any challenges I have that comes with building my pages. He undoubtedly has a solution, if not will adapt to get the best results for my needs. I appreciate the stellar support!

Using app

Over 4 years

Total reviews

5

Average rating

5.0

Developer Reply

Hi there! Thank you so much for this amazing review. We are super excited to learn that you're having a great experience with Shogun and our support team. Rhys is awesome and I am glad that he could help. I'll be happy to pass along your feedback to him and the entire support team. 😊 Thanks! Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

Oct. 21, 2021

One of the best page builders we have experienced on Shopify. The software may have a few quirks but the customer service is fantastic at assisting with solving any problem you run into. Appreciate the support, Shogun Team!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you so much for the review and the appreciation for our support team. It means a lot. 😊 I am super glad to hear that you are having an amazing experience with Shogun and our support team could help. Please let us know if there's anything we can help with. Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

Oct. 21, 2021

The interface is pretty straightforward. I ran into a snag with getting my site's fonts to show up correctly and Colby helped me get it all sorted out. It's great knowing that their customer service is so responsive and supportive.

Using app

11 days

Total reviews

12

Average rating

4.9

Developer Reply

Hi there! Thank you so much for the review. Glad to hear that you like the easy-to-use interface. Also, super glad that Colby could help with the fonts. I'll surely share your message with him and the team. 😊 Thank you so much! Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

Oct. 21, 2021

We've used the Shogun Page Builder for a couple years now, and I've definitely found it the most user-friendly. I recently had a question that their CS team responded to immediately with a very thoughtful and in-depth answer. Great product. Great service.

Store

DRMTLGY

Using app

Almost 4 years

Total reviews

9

Average rating

4.6

Developer Reply

Hello there! Thanks so much for taking the time to leave us an honest review. We sincerely appreciate your support and your feedback. 🙂 I'm also very happy to hear that our support team could help. Please let us know if we can help with anything else. Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

Oct. 20, 2021

Incredible customer support from Monique, super fast, I literally sent the message and she'd responded. She fixed all my issues, quite remarkable. Can't rate her more highly. Thanks for saving me Monique, it was time-sensitive and you delivered!!

Using app

About 4 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for such a wonderful review and your feedback. I am super glad to hear that Monique could help with the time-sensitive question. She is indeed awesome and I'll be sure to share your message with her and the entire support team.🙂 Sweetan | Team Lead | Support

5 / 5 Share

Oct. 20, 2021

Brilliant app to take my store to the next level. Easy to use, plenty of features and the support is incredible! Highly recommend.

Using app

5 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi there! Thanks for the feedback and the review. Happy to hear that you are enjoying Shogun and having a great experience with the app and our support team. Thanks for the recommendation. 😊 Sweetan | Team Lead | Support

5 / 5 Share

Oct. 19, 2021

Excellent Support, extremely helpful. Sorted out my issues in minutes. Would recommend for product pages.

Using app

About 24 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hey there! Thanks for the review. Please let us know if there's anything we can help with.🙂 Sweetan | Team Lead | Support

5 / 5 Share

Oct. 15, 2021

their support is next level amazing. The app itself is fantastic and very easy to use/user friendly. any hangups though, the support is literally there in the middle of a sunday to help you out. it's wild good.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the honest feedback and such a lovely review. We are so happy to hear that you are enjoying our app and having a good time. I'll be sure to share this with the entire support team.🙂 Sweetan | Team Lead | Support

5 / 5 Share

Oct. 15, 2021

After some initial struggles trying to learn how to properly use their platform, I published my first page and am so happy with how it turned out. I have to hand it to Shogun's support team. Colby made himself available to me via email and quickly answered all of my functionality questions and provided video examples made just for me that were very easy to follow.

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your review! I'll make sure that Colby knows that you left such a great review. Happy to hear that you are enjoying using Shogun! Let us know if there is anything else that we can help you with! Karl J | Manager, Technical support

5 / 5 Share

Oct. 15, 2021

Good tool, lots of options for customisation, easy to use. Great (and fast) support for any issues I've had so far.

Store

BRAVE

Using app

About 2 years

Total reviews

7

Average rating

4.9

Developer Reply

Hey there! Thanks a lot for the review. I am happy to hear that you are enjoying Shogun and having a good experience. We appreciate the feedback. Please let us know if there's anything we can help with. 🙂 Sweetan | Team Lead | Support

5 / 5 Share

Oct. 13, 2021

Shogun has been such a helpful and easy way for us to customize and work around some of Shopify's design limitations. Everything is super straightforward and intuitive, and it's so well-integrated with the Shopify system. The support team is also great! In particular, Alex Uichita has been SO amazing and helpful every time he jumps on a call with our team. We've only been using Shogun for a few months now, but we love it so far! :)

Using app

10 months

Total reviews

4

Average rating

4.8

Developer Reply

Hey there! Thank you so much for the review. We are happy to hear that you find Shogun intuitive and easy to use when it comes to designing the pages for your store. We appreciate the kind words and your feedback. Glad to hear that Alex and the support team could help. I'll be happy to pass along your message to him and the whole team. 🙂 Please let us know if we can help with anything else. Sweetan | Team Lead | Support

5 / 5 Share

Oct. 12, 2021

Great app and responsive support team. Highly recommend. Shogun Page Builder allows us to quickly build dev quality pages.

Using app

Over 1 year

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for the review. We are glad to hear that Shogun has allowed you to build awesome pages for your store. We appreciate the feedback and the recommendation. Sweetan | Team Lead | Support

5 / 5 Share

Oct. 11, 2021

I have recently switched to Shogun from PageFly and so far I'm very happy. There's more to master and get your head around but the support team is just amazing. They get back to extremely quickly and go out of their way to answer your query, in most cases providing a step by step recorded video. I'm not a coder so this level of support is essential for me and my business. Highly recommended.

Using app

5 months

Total reviews

2

Average rating

3.0

Developer Reply

Hello there! Thank you so much for the lovely review. 🎉 We greatly appreciate your honest feedback and are glad to hear that we could help and you are enjoying Shogun. Thanks for the recommendation. 🙂 Please do let us know if there's anything else we can assist you with. Sweetan | Team Lead | Support

5 / 5 Share

May 19, 2023

Excellent support from the team. Quick to reply. Fixed my issues on the first try. I will more companies operated this way.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hey there, Ketan! Thank you for the review. It was great to communicate with you. We always try our best to direct you in the right direction. 😊 We greatly appreciate the honest feedback. Please do let us know if we can help with anything else. Sweetan | Team Lead | Support

5 / 5 Share

Oct. 8, 2021

Great customer service. I got a note back immediately with step-by-step instructions and screen shots on how to accomplish what I wanted. Can't ask for more!

Store

Brass

Using app

About 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thank you for your review. Really happy to hear the instructions and the screenshots were helpful. Please let us know if we can help with anything else. Sweetan | Team Lead | Support

5 / 5 Share

Oct. 8, 2021

Unbelievable customer service, fast and super professional! The app works perfectly. Absolutely recommended!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hey there! Thank you so much for the review. We strive to offer the best experience to you. I'm really glad to hear that you are enjoying Shogun. Thanks! 🙂 Sweetan | Team Lead | Support

5 / 5 Share

Oct. 7, 2021

Great landing page builder to customize your page to the fullest. The customer service is amazing! Their support always replies within 24 hours, are understandable and really want to help you out the best they can.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you so much for the review. I'm happy to hear that you've been loving Shogun and having a good experience. 🙂 Thanks for the feedback. Sweetan | Team Lead | Support

5 / 5 Share

Oct. 6, 2021

Shogun is extremely easy to use. You can build from scratch or use one of their awesome already built templates. Excellent customer service and fast responses to questions.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey there! Thank you so much for the feedback and the review. We are glad to hear that you like the premade templates we have and our team was able to help. 🙂 Sweetan | Team Lead | Support

5 / 5 Share

Oct. 6, 2021

Shogun has great templates and buttons for all your needs and it's super customizable. The real star of the show here is their customer service though. Although the app is quite intuitive, this is not the sort of work I typically do and I needed *a lot* of help with my first page. Their support was incredible! They provided support through video sharing, ensuring that I knew exactly how to solve my problem. Highly recommend!

Store

UNREAL

Using app

20 days

Total reviews

2

Average rating

5.0

Developer Reply

That's awesome to hear that we were able to video share some solutions! We try to share videos when it makes sense and we have the time to do so :) Thanks so much for the kind words! Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

Oct. 6, 2021

Justine was quick to answer my question and added extra information to help me understand, Great service.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

I'm so glad to hear that Justine was able to help you with your question. Thanks for taking the time to leave a review :) Kalen | Team Lead, Support Shogun Page Builder