All reviews

Rating Breakdown

  • 5
    90% (2,967 ratings)
  • 4
    6% (209 ratings)
  • 3
    1% (30 ratings)
  • 2
    1% (25 ratings)
  • 1
    2% (74 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 10, 2021

The customer service is always on point. I've asked for help so many times at this point and they never failed to be useful and avaible!

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Hey there, Younes! Thank you so much for the review. We sincerely appreciate the feedback. It was great to communicate earlier and we are glad that you are having a good experience with Shogun. Our support team is always happy to help. 😃 We look forward to assisting you again. Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

June 6, 2022

If you think to know what mean good support, you need to try the Shogun support to understand you don't know! The best service I never seen before. Great app. I would love to pay double fee, one for app and one for support! A Special thanks to Max

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the awesome feedback. We sincerely appreciate the kind words and are glad that you are having such a wonderful experience with Shogun and our Support team. 🙂 We wouldn't want you to pay double, but thank you so much for your support. It means a lot. ​I'll be happy to pass along your message to the entire support team. 😊 Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

Nov. 6, 2021

After several years with a competing app, we decided to test shogun. But what a pleasant surprise! Why haven't we done it before !!! Excellent application with multiple possibilities. Super friendly support with efficient and fast responses, they are by far the best in terms of customer service! We are therefore going to switch all our pages to Shogun with great pleasure.

Using app

7 months

Total reviews

6

Average rating

3.2

Developer Reply

Hi there! Thank you so much for the review and your honest feedback. 🎉 Really happy to hear that you are exploring all the possibilities with Shogun and having such an amazing experience. We certainly strive to ensure you have the best support experience while using Shogun and I'm so glad that we could help. I'll be sure to share this with the entire support team. We look forward to assisting you further. Thank you so much for your trust and support. 😊 Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

Nov. 5, 2021

Great service and excellent support in minutes! The page is sometimes a little tricky to build but all my issues could be solves quickly.

Store

ROOKIE

Using app

Over 5 years

Total reviews

10

Average rating

4.9

Developer Reply

Hi there! Thank you so much for the review. I'm really glad to hear that you are enjoying Shogun and that our support team could help solve the issues and answer your questions. Please do let us know if we can help with anything else. Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

Nov. 3, 2021

Excellent support and intuitive page builder app available! I recommend adding this app to your Shopify store to manage your content easily.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

I'm glad to hear that you found the app to be intuitive, thanks so much for the stellar review! Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

Nov. 3, 2021

Really great App and quick response for any questions! If you need a page builder Please don't forget choose Shogun!

Store

JSAUX

Using app

Over 2 years

Total reviews

12

Average rating

5.0

Developer Reply

Thanks for the review! We appreciate the recommendation :D Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

Nov. 2, 2021

Amazing app, once you learn how it works you can do almost anything with this app. The support is also really good.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave us a review. Love to hear that you feel you can do almost anything once you learn the ropes :) I'll pass your comments along to the support team! Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

Nov. 1, 2021

It's a great app for building out custom Shopify pages and the Shogun team provides first-rate support. Many thanks

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi! Thank you so much for your review and your honest feedback. 😊 I am happy to hear that you're having a good experience with Shogun while creating custom pages and that our support team could help. Please let us know if there's anything we can help with. Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

Oct. 30, 2021

The Shogun app and especially the customer support is amazing. I'm using the app to take my Shopify site to the next level in function, aesthetics, and sales.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hey there! Thanks a lot for the review. 🎉 We are super glad to hear that Shogun is helping you to take your store to the next level and our support team is able to help. We sincerely appreciate the feedback and look forward to assisting you further. 😊 Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

Oct. 29, 2021

Customer Service is top-notch, always quick to answer and finding solutions right away. I've contacted them quite a few times already and they've not failed to impress me (special mentions to James & Rhys!)

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks for the review! Really glad to hear that our support team could help and that you are enjoying Shogun. I'll surely pass along your comments to James & Rhys. 😊 Our support team is always available to assist you. Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

Oct. 29, 2021

Shogun's support from Justine and Joe has been very valuable, detailed and quick, always had an answer on the day.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, Lucie! Thank you so much for the review. 🙂 I am really glad to hear that Justine and Joe were quick to help and answer your questions. I'll be happy to share your feedback with them. Please let us know if there's anything we can help with. Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

Oct. 28, 2021

The real strength of this app is the support team - fast, skillful and kind. Highly recommended: five star!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review. Your feedback means a lot to us and I'll be happy to share the kind words with the entire support team. We also appreciate the recommendation. Please let us know if there's anything we can help with. Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

Oct. 25, 2021

I am always thoroughly impressed with the level of service from Shogun. Rhys, who is always more than happy to assist especially with any challenges I have that comes with building my pages. He undoubtedly has a solution, if not will adapt to get the best results for my needs. I appreciate the stellar support!

Using app

Over 4 years

Total reviews

5

Average rating

5.0

Developer Reply

Hi there! Thank you so much for this amazing review. We are super excited to learn that you're having a great experience with Shogun and our support team. Rhys is awesome and I am glad that he could help. I'll be happy to pass along your feedback to him and the entire support team. 😊 Thanks! Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

Oct. 21, 2021

One of the best page builders we have experienced on Shopify. The software may have a few quirks but the customer service is fantastic at assisting with solving any problem you run into. Appreciate the support, Shogun Team!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you so much for the review and the appreciation for our support team. It means a lot. 😊 I am super glad to hear that you are having an amazing experience with Shogun and our support team could help. Please let us know if there's anything we can help with. Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

Oct. 21, 2021

The interface is pretty straightforward. I ran into a snag with getting my site's fonts to show up correctly and Colby helped me get it all sorted out. It's great knowing that their customer service is so responsive and supportive.

Using app

11 days

Total reviews

12

Average rating

4.9

Developer Reply

Hi there! Thank you so much for the review. Glad to hear that you like the easy-to-use interface. Also, super glad that Colby could help with the fonts. I'll surely share your message with him and the team. 😊 Thank you so much! Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

Oct. 21, 2021

We've used the Shogun Page Builder for a couple years now, and I've definitely found it the most user-friendly. I recently had a question that their CS team responded to immediately with a very thoughtful and in-depth answer. Great product. Great service.

Store

DRMTLGY

Using app

Almost 4 years

Total reviews

10

Average rating

4.6

Developer Reply

Hello there! Thanks so much for taking the time to leave us an honest review. We sincerely appreciate your support and your feedback. 🙂 I'm also very happy to hear that our support team could help. Please let us know if we can help with anything else. Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

Oct. 20, 2021

Incredible customer support from Monique, super fast, I literally sent the message and she'd responded. She fixed all my issues, quite remarkable. Can't rate her more highly. Thanks for saving me Monique, it was time-sensitive and you delivered!!

Using app

About 4 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for such a wonderful review and your feedback. I am super glad to hear that Monique could help with the time-sensitive question. She is indeed awesome and I'll be sure to share your message with her and the entire support team.🙂 Sweetan | Team Lead | Support

5 / 5 Share

Oct. 20, 2021

Brilliant app to take my store to the next level. Easy to use, plenty of features and the support is incredible! Highly recommend.

Using app

5 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi there! Thanks for the feedback and the review. Happy to hear that you are enjoying Shogun and having a great experience with the app and our support team. Thanks for the recommendation. 😊 Sweetan | Team Lead | Support

5 / 5 Share

Oct. 19, 2021

Excellent Support, extremely helpful. Sorted out my issues in minutes. Would recommend for product pages.

Using app

About 24 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hey there! Thanks for the review. Please let us know if there's anything we can help with.🙂 Sweetan | Team Lead | Support

5 / 5 Share

Oct. 15, 2021

their support is next level amazing. The app itself is fantastic and very easy to use/user friendly. any hangups though, the support is literally there in the middle of a sunday to help you out. it's wild good.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the honest feedback and such a lovely review. We are so happy to hear that you are enjoying our app and having a good time. I'll be sure to share this with the entire support team.🙂 Sweetan | Team Lead | Support