All reviews

Rating Breakdown

  • 5
    90% (2,967 ratings)
  • 4
    6% (209 ratings)
  • 3
    1% (30 ratings)
  • 2
    1% (25 ratings)
  • 1
    2% (74 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 15, 2021

After some initial struggles trying to learn how to properly use their platform, I published my first page and am so happy with how it turned out. I have to hand it to Shogun's support team. Colby made himself available to me via email and quickly answered all of my functionality questions and provided video examples made just for me that were very easy to follow.

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your review! I'll make sure that Colby knows that you left such a great review. Happy to hear that you are enjoying using Shogun! Let us know if there is anything else that we can help you with! Karl J | Manager, Technical support

5 / 5 Share

Oct. 15, 2021

Good tool, lots of options for customisation, easy to use. Great (and fast) support for any issues I've had so far.

Store

BRAVE

Using app

About 2 years

Total reviews

7

Average rating

4.9

Developer Reply

Hey there! Thanks a lot for the review. I am happy to hear that you are enjoying Shogun and having a good experience. We appreciate the feedback. Please let us know if there's anything we can help with. 🙂 Sweetan | Team Lead | Support

5 / 5 Share

Oct. 13, 2021

Shogun has been such a helpful and easy way for us to customize and work around some of Shopify's design limitations. Everything is super straightforward and intuitive, and it's so well-integrated with the Shopify system. The support team is also great! In particular, Alex Uichita has been SO amazing and helpful every time he jumps on a call with our team. We've only been using Shogun for a few months now, but we love it so far! :)

Using app

10 months

Total reviews

4

Average rating

4.8

Developer Reply

Hey there! Thank you so much for the review. We are happy to hear that you find Shogun intuitive and easy to use when it comes to designing the pages for your store. We appreciate the kind words and your feedback. Glad to hear that Alex and the support team could help. I'll be happy to pass along your message to him and the whole team. 🙂 Please let us know if we can help with anything else. Sweetan | Team Lead | Support

5 / 5 Share

Oct. 12, 2021

Great app and responsive support team. Highly recommend. Shogun Page Builder allows us to quickly build dev quality pages.

Using app

Over 1 year

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for the review. We are glad to hear that Shogun has allowed you to build awesome pages for your store. We appreciate the feedback and the recommendation. Sweetan | Team Lead | Support

5 / 5 Share

Oct. 11, 2021

I have recently switched to Shogun from PageFly and so far I'm very happy. There's more to master and get your head around but the support team is just amazing. They get back to extremely quickly and go out of their way to answer your query, in most cases providing a step by step recorded video. I'm not a coder so this level of support is essential for me and my business. Highly recommended.

Using app

5 months

Total reviews

2

Average rating

3.0

Developer Reply

Hello there! Thank you so much for the lovely review. 🎉 We greatly appreciate your honest feedback and are glad to hear that we could help and you are enjoying Shogun. Thanks for the recommendation. 🙂 Please do let us know if there's anything else we can assist you with. Sweetan | Team Lead | Support

5 / 5 Share

May 19, 2023

Excellent support from the team. Quick to reply. Fixed my issues on the first try. I will more companies operated this way.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hey there, Ketan! Thank you for the review. It was great to communicate with you. We always try our best to direct you in the right direction. 😊 We greatly appreciate the honest feedback. Please do let us know if we can help with anything else. Sweetan | Team Lead | Support

5 / 5 Share

Oct. 8, 2021

Great customer service. I got a note back immediately with step-by-step instructions and screen shots on how to accomplish what I wanted. Can't ask for more!

Store

Brass

Using app

About 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thank you for your review. Really happy to hear the instructions and the screenshots were helpful. Please let us know if we can help with anything else. Sweetan | Team Lead | Support

5 / 5 Share

Oct. 8, 2021

Unbelievable customer service, fast and super professional! The app works perfectly. Absolutely recommended!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hey there! Thank you so much for the review. We strive to offer the best experience to you. I'm really glad to hear that you are enjoying Shogun. Thanks! 🙂 Sweetan | Team Lead | Support

5 / 5 Share

Oct. 7, 2021

Great landing page builder to customize your page to the fullest. The customer service is amazing! Their support always replies within 24 hours, are understandable and really want to help you out the best they can.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you so much for the review. I'm happy to hear that you've been loving Shogun and having a good experience. 🙂 Thanks for the feedback. Sweetan | Team Lead | Support

5 / 5 Share

Oct. 6, 2021

Shogun is extremely easy to use. You can build from scratch or use one of their awesome already built templates. Excellent customer service and fast responses to questions.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey there! Thank you so much for the feedback and the review. We are glad to hear that you like the premade templates we have and our team was able to help. 🙂 Sweetan | Team Lead | Support

5 / 5 Share

Oct. 6, 2021

Shogun has great templates and buttons for all your needs and it's super customizable. The real star of the show here is their customer service though. Although the app is quite intuitive, this is not the sort of work I typically do and I needed *a lot* of help with my first page. Their support was incredible! They provided support through video sharing, ensuring that I knew exactly how to solve my problem. Highly recommend!

Store

UNREAL

Using app

20 days

Total reviews

2

Average rating

5.0

Developer Reply

That's awesome to hear that we were able to video share some solutions! We try to share videos when it makes sense and we have the time to do so :) Thanks so much for the kind words! Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

Oct. 6, 2021

Justine was quick to answer my question and added extra information to help me understand, Great service.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

I'm so glad to hear that Justine was able to help you with your question. Thanks for taking the time to leave a review :) Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

Oct. 6, 2021

The perfect tool for me, of course, like other tools you need a bit of time to learn it but the team is always there to help! Thank you

Store

avntrek

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the review! Glad to hear that the team was able to help. Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

Oct. 1, 2021

Great page builder, and the best part about it is they are located right here in the United States, which is our #1 reason to go with Shogun over any of the other page builders out there! Support is VERY responsive and helpful, helped solve a minor issue we had due to our installed theme. Highly recommend :)

Using app

8 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave a review! I'm very happy to hear that our support team was able to help resolve the issues you were experiencing. Thanks for the recommendation :) Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

Sept. 30, 2021

The app is very useful. Not only you can operate it intuitively and create pages easily, but the support is also very speedy and kind. We use a lot of Shopify apps, but I think it's the best app.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time out of your day to leave us a review! Glad to hear that you are enjoying using Shogun! Karl | Manager, Technical Support

5 / 5 Share

Sept. 30, 2021

I was having trouble making our returns policy page look good on mobile, I messaged Shogun help chat and within 4 hours, Lamberto Billones from support responded with multiple videos explanations and workarounds which were easy to follow and made our returns policy look mint! Thank you!

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your review! So happy to hear that Lamberto could help you out today! I'll be sure that he receives your kind words :) Karl | Manager, Technical Support

5 / 5 Share

Sept. 28, 2021

As a new and small business owner, building a website from scratch is a whole new challenge! We began using Shogun and everything was straight forward and seamless. However, regarding the more complicated elements involving integrations and ensuring every element works, it can get complicated and hard to understand. I had some trouble adding in a particular element and to get it to display on my website. Coming closer to our launch date means we have a lot of work to do and also perfect every element as well! I was stressing last night and the live customer support chat came to the rescue. I was assisted by Sweetan who was tentative, understanding and came along with adept investigation skills. Sweetan efficiently diagnosed the problem and provided a structured step by step guide for me to solve the problem. Sweetan also provided some root cause analysis on why the errors were occuring and it also enhanced my understanding of the Shogun tool which is good to know in the future. I am very pleased with Shogun's customer service, especially Sweetan! Thank you so much! People like yourself help make a difference to small ecommerce business owners. Forever grateful for your 24/7 customer support service. Thank you again :)

Store

MizuCo

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

WOW! Thank you so much for your detailed review! I'll be sure to let Sweetan know that you have left such a kind review. I'm happy to hear that Shogun has helped you achieve what you are looking to achieve - also really appreciate the feedback that you have given, sorry to hear that Shogun caused some confusion! We will ensure that this feedback gets to the right team. If you ever need any further assistance, please let us know! Karl | Manager, Technical Support

5 / 5 Share

Sept. 28, 2021

This app works very well when I use it for Facebook ads! Does this work with Tiktok also? I want to try it there.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave a review! Glad to hear that Shogun Page Builder is working well in combination with your Facebook ads. I'm not sure I fully understand your question in regards to Tiktok. You can absolutely design your pages so that they are optimized for mobile :) Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

Sept. 27, 2021

Great customer support! Very helpful and quick reply. We love using this app to build out custom pages on our site.

Using app

Over 4 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi there! Thank you so much for the review. I'm happy to hear that you've been loving Shogun and having a good experience. Sweetan | Team Lead | Support

5 / 5 Share

Sept. 27, 2021

Monique, the lady who helped me was awesome. She was patient and responded in a timely manner and gave clear, succinct instruction.

Using app

Over 1 year

Total reviews

10

Average rating

5.0

Developer Reply

Hello there! Thank you for the review. Monique is indeed awesome. Glad to hear she could help. I'll be happy to pass along your message to her. Please let us know if we can help with anything else. 🙂 Sweetan | Team Lead | Support