All reviews

Rating Breakdown

  • 5
    90% (2,955 ratings)
  • 4
    6% (205 ratings)
  • 3
    1% (29 ratings)
  • 2
    1% (25 ratings)
  • 1
    2% (74 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 6, 2021

The perfect tool for me, of course, like other tools you need a bit of time to learn it but the team is always there to help! Thank you

Store

avntrek

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the review! Glad to hear that the team was able to help. Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

Oct. 1, 2021

Great page builder, and the best part about it is they are located right here in the United States, which is our #1 reason to go with Shogun over any of the other page builders out there! Support is VERY responsive and helpful, helped solve a minor issue we had due to our installed theme. Highly recommend :)

Using app

8 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave a review! I'm very happy to hear that our support team was able to help resolve the issues you were experiencing. Thanks for the recommendation :) Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

Sept. 30, 2021

The app is very useful. Not only you can operate it intuitively and create pages easily, but the support is also very speedy and kind. We use a lot of Shopify apps, but I think it's the best app.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time out of your day to leave us a review! Glad to hear that you are enjoying using Shogun! Karl | Manager, Technical Support

5 / 5 Share

Sept. 30, 2021

I was having trouble making our returns policy page look good on mobile, I messaged Shogun help chat and within 4 hours, Lamberto Billones from support responded with multiple videos explanations and workarounds which were easy to follow and made our returns policy look mint! Thank you!

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your review! So happy to hear that Lamberto could help you out today! I'll be sure that he receives your kind words :) Karl | Manager, Technical Support

5 / 5 Share

Sept. 28, 2021

As a new and small business owner, building a website from scratch is a whole new challenge! We began using Shogun and everything was straight forward and seamless. However, regarding the more complicated elements involving integrations and ensuring every element works, it can get complicated and hard to understand. I had some trouble adding in a particular element and to get it to display on my website. Coming closer to our launch date means we have a lot of work to do and also perfect every element as well! I was stressing last night and the live customer support chat came to the rescue. I was assisted by Sweetan who was tentative, understanding and came along with adept investigation skills. Sweetan efficiently diagnosed the problem and provided a structured step by step guide for me to solve the problem. Sweetan also provided some root cause analysis on why the errors were occuring and it also enhanced my understanding of the Shogun tool which is good to know in the future. I am very pleased with Shogun's customer service, especially Sweetan! Thank you so much! People like yourself help make a difference to small ecommerce business owners. Forever grateful for your 24/7 customer support service. Thank you again :)

Store

MizuCo

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

WOW! Thank you so much for your detailed review! I'll be sure to let Sweetan know that you have left such a kind review. I'm happy to hear that Shogun has helped you achieve what you are looking to achieve - also really appreciate the feedback that you have given, sorry to hear that Shogun caused some confusion! We will ensure that this feedback gets to the right team. If you ever need any further assistance, please let us know! Karl | Manager, Technical Support

5 / 5 Share

Sept. 28, 2021

This app works very well when I use it for Facebook ads! Does this work with Tiktok also? I want to try it there.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave a review! Glad to hear that Shogun Page Builder is working well in combination with your Facebook ads. I'm not sure I fully understand your question in regards to Tiktok. You can absolutely design your pages so that they are optimized for mobile :) Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

Sept. 27, 2021

Great customer support! Very helpful and quick reply. We love using this app to build out custom pages on our site.

Using app

Over 4 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi there! Thank you so much for the review. I'm happy to hear that you've been loving Shogun and having a good experience. Sweetan | Team Lead | Support

5 / 5 Share

Sept. 27, 2021

Monique, the lady who helped me was awesome. She was patient and responded in a timely manner and gave clear, succinct instruction.

Using app

Over 1 year

Total reviews

10

Average rating

5.0

Developer Reply

Hello there! Thank you for the review. Monique is indeed awesome. Glad to hear she could help. I'll be happy to pass along your message to her. Please let us know if we can help with anything else. 🙂 Sweetan | Team Lead | Support

5 / 5 Share

Sept. 24, 2021

Great app, great customer service. The perfect tool for building landing pages and more. One of those rare Shopify apps that works as expected out of the box, with no major shortcomings. Customer service is quick and helpful in their responses. Bravo!

Using app

8 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for taking the time to write a review! So happy to hear that you consider Shogun a rare app that works as expected out of the box :) That is very high praise! Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

Sept. 24, 2021

Amazing customer service and very user-friendly - would definitely recommend for anyone looking to easily edit their site pages!

Store

SOLAI

Using app

22 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the review. I'm glad to hear that you are having a great experience with Shogun. We appreciate the recommendation. Sweetan | Team Lead | Support

5 / 5 Share

Sept. 23, 2021

We love this app! It has fit our needs so well and their support team is fantastic. Andre was quick and helpful when I had a very specific question! Definitely would recommend.

Store

Gathre

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for leaving a review. I'm glad to hear you had a good experience with Andre. Please let us know if you have any other support inquiries that we can assist with :) Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

Sept. 23, 2021

Good app, with a lot of design possibilities. Easy to create, and a customer service really helpful. Thank you !

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave a review! I'm so happy to hear that you've had an easy time with the creative process. I'll pass along your kind comments to the whole support team :) Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

Sept. 22, 2021

A really great app, super easy to build landing pages! I can't wait until they add more layouts and themes but so far I have been working with a couple that have been so beautiful. Their customer support is the absolute best! They reply so so quickly every time and I'm in a totally different time zone.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

So glad to hear that the team could help you out and that you are enjoying using Shogun! We have a 24/7 support team to ensure that we are always around to help 💪 Thank you for your review! Karl | Manager, Technical Support

5 / 5 Share

Sept. 20, 2021

We're big fans of Shogun. Personally, I think Shopify should by them so they have a native page editor. Shogun solves all of these issues and has a ton of features.

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your review! Glad to hear that you are liking Shogun! Let us know if you ever need any assistance. :) Karl | Manager, Technical Support

5 / 5 Share

Sept. 15, 2021

Shogun is a great app for any digital marketers who want to be independent in creating custom pages easily. Their CMS makes it easy to customize any pages with deep details. Even if, at first, the platform might seem a bit complicated to use, Shogun has a 5 star customer service, always available and fast at getting back to you - special mention to Rhys who is always so kind and helpful! Would highly recommend.

Store

ALOHAS

Using app

About 3 years

Total reviews

13

Average rating

4.2

Developer Reply

Hey there! Thank you so much for the awesome feedback and review. We are glad to hear that you are having a great experience with Shogun and that our support team could help. I'll also be happy to pass along your message to Rhys. Thank you so much for the recommendation. Sweetan | Team Lead | Support

5 / 5 Share

Sept. 14, 2021

Great app!! Love the ability to build out landing pages, without having to get into the code. Love being able to import my product pages and being able to add sections and modules to optimize. Their support is top-notch as well.

Using app

About 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Hey there! Thank you so much for the amazing feedback and the review. I'm really happy to hear that you're having a good experience with our app and our support team. Please let us know if there's anything we can help with. Sweetan | Team Lead | Support

5 / 5 Share

Sept. 11, 2021

Support is second to none...consistent, fast, accurate!!! James Power and Lamberto Billones are rockstars in my book.

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thank you so much for the review. I'm really glad to hear that you are enjoying Shogun and our support team could help. Lamberto and James certainly are rockstars and I'll be happy to pass along the message to them. Sweetan | Team Lead | Support

5 / 5 Share

Sept. 11, 2021

even I dont have any background in making website it didn't take me to learn too much to build site. Great app with great support. thanks to the crew who help me to solve the problem in seconds. thank you, Shogun

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, Serdar! Thanks for the review. 🎉 It was really great to communicate with you. I am glad to hear that our Support team could help and you are having a good experience. Please let us know if we can help with anything else. 🙂 Sweetan | Team Lead | Support

5 / 5 Share

Sept. 8, 2021

Very impressed with the quick, personalized support they offer. Emailed them and an hour later had a personalized video made using my own website to show me how to fix the issue. App also allows me to do tons of customization without needing a developer!

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi there! Thanks for the review! 😊 Really glad to hear that Shogun has been helping you to customize the store and that you are getting the best out of Shogun and our team could help. Our support team is always available to assist you. Sweetan | Team Lead | Support

5 / 5 Share

Sept. 8, 2021

The app makes it easy to build pages! The support team via live chat is there to help if you ever get stuck. Highly recommended.

Store

MyHouse

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello there! We greatly appreciate you taking the time and leaving us a review. I am glad that the support team could help and I'll be happy to share your feedback. Please reach out to us if you have any questions. 🙂 Sweetan | Team Lead | Support