All reviews

Rating Breakdown

  • 5
    89% (1,777 ratings)
  • 4
    7% (130 ratings)
  • 3
    1% (16 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (43 ratings)

Reviews with Text

  • 99% (1,968)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 29, 2021

I really like this app and the support team is great. They provided us with a couple of demos and were always willing to help out with questions we had after the demos. The only negative is that it is not super easy to use and does require you to have some previous page building experience to really understand. I have previously built sites in WordPress, so for me, I was able to figure it out pretty easily. However, I am sure less tech-savvy people may struggle a bit. However, the pro to this is that it gives you a lot of customization options since it is not all pre-created for you. So if you want a lot of customization and you have someone that understands page design to some degree, then this is perfect.

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

I'm so glad to hear that you had a good experience in your demos. I'll pass along these comments to the success team on your behalf :) I'm glad to hear that you were able to figure out the app pretty easily. We do our best to ensure that Shogun is as user friendly as possible. If you have any suggestions on how to make the barrier to entry even more general, please don't hesitate to let us know! Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

June 25, 2021

Support on this app is really second to none. I got it because i have some custom elements on my product page that I want to keep but i'm not happy with the rest of the page. Shogun makes it easy to add, edit and test whatever i want.

Using app

8 days

Total reviews

8

Average rating

5.0

Developer Reply

So happy to see that Monique was able to help you! Thank you for taking the time out of your day to leave us a review, we really appreciate it - I'll be sure to pass your kind words onto the team. Let us know if there is anything else that we can help you with! Karl | Team Lead, Technical Support

4 / 5 Share

June 23, 2021

We used this app to help create our homepage, allowing us to edit pages in a straightforward and simple way that our theme simply wouldn't quite allow us to do without extensive coding knowledge. When we came across an issue with our site and reached out to the support, we were met with prompt attention and help, and the support team solved our problem quickly and effectively. The app is great, though it does require a bit of forward knowledge of the inner workings of Shopify / Liquid in order to really get down to the nitty gritty part of customization, and I do wish the custom CSS elements were a bit more intuitive and developed, but overall we were very happy with our experience using Shogun.

Store

GGstore

Using app

3 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your review! Really appreciate the kind words. Thank you for your feedback, too, we'll make sure that this gets to the right team. :) Feel free to send over any further feedback to [email protected] Karl | Team Lead, Technical Support

1 / 5 Share

June 22, 2021

Unable to create a page, user support was delayed, app not intuitive, ok for pro designers only. Do not recommend, installed twice, spent time creating a page, very slow , difficult and finally gave up.

Using app

About 1 hour

Total reviews

1

Average rating

1.0

Developer Reply

Hey Andrea, I'm sorry to hear that you've been experiencing some troubles while using Shogun Page Builder. We appreciate the feedback. We do our best to make Shogun as intuitive as possible. In instances where something doesn't make sense to new users, we have a help center with articles tons of information on common questions. https://getshogun.com/help/en We also have webinars with walkthroughs on how to get started and use common features. https://getshogun.com/webinars I can see that you contacted us through chat. Our goal is to respond to each client within 5 minutes through this support channel. I can see that we did respond within 5 minutes to your request. Was there a different expectation as to how quickly we would get to you? I'll be reaching out to you directly to see if we can provide any further assistance. Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

June 21, 2021

I've been using Shogun for over 2 years. Always very useful when building landing pages. Versatile and easy to use. The support team is very helpful too.

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your review! Really appreciate your loyalty, thank you for your support! Karl | Team Lead, Technical Support

5 / 5 Share

June 18, 2021

Perfect way to customize the look of the website the way I wanted to. Plus the customer service is fantastic, especially Rhys helped me out more times than I can count!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thank you so much for your review! We are glad to hear that Rhys could help you out. I'll be sure to pass your kind words onto him. Please do let us know if there's anything else we can help with. :) Sweetan | Team Lead, Support

5 / 5 Share

June 14, 2021

Love the product, the ability to create landing pages and the ability to test is amazing. I dont have to spend weeks or months waiting to get in the queue for dev work. The A/ B testing in the Advanced plan is a fantastic feature. To top it off Shoguns Documentation and support is Top Notch!

Using app

4 months

Total reviews

13

Average rating

5.0

Developer Reply

Thank you for your review! We really appreciate the kind words. Glad to hear that Shogun has helped you speed up development. Please do let us know if you have any other questions! Karl | Team Lead, Technical Support

5 / 5 Share

June 9, 2021

What an amazing app...! Not only is Shogun the easiest and most affordable page builder app out there, but their customer service is really what makes the most out of the experience. They always respond very quicklly and come up with true support for your best interests. A true example for Saas and apps alike. Can not recommend this app enough!

Using app

11 days

Total reviews

11

Average rating

5.0

Developer Reply

I'm happy to hear that you are enjoying using Shogun and that the team could help you out! Please do let us know if there is anything else that we can help you with! Karl Team Lead | Technical Support

3 / 5 Share

June 8, 2021

Everything that Shogun does is super basic. Its Elements library has not grown for ages. All one can do is create basic pages. There are no modern-looking elements that can really add design value to the store. Apps like SectionsCloud have taken the design to the next level whereas Shogun Page builder is like 2 years behind when it comes to offering quality content blocks.

Using app

Over 2 years

Total reviews

4

Average rating

4.5

Developer Reply

Hi there, Thank you so much for taking the time and leaving your honest feedback for Shogun. We really appreciate the feedback as it helps us to work on and implement features and improvements. I have reached out via email as well to learn more about your requirements and the improvements you would like us to work on. We would love to hear back from you. Sweetan | Team Lead, Support

4 / 5 Share

June 3, 2021

Easy to use with interesting tools and good support! I recommend it to who want to do a pro e-commerce shop.

Store

WARED

Using app

17 days

Total reviews

1

Average rating

4.0

Developer Reply

Glad to hear that the app was easy to use and that we have provided good support. That's very kind of you to say. If there is anything else we can help with, please just let us know :) Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

June 2, 2021

Very intuitive app that works really well with customizing pages for Shopify. We have been able to stay on brand and love the ease of use. Had to reach out to support with one issue. Max was very quick to respond and provide a fix. Very much appreciate the great service!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! So happy to hear that Max could help you out - I'll be sure to pass your kind words onto him. :) Let us know if we can help with anything else. Karl | Team Lead, Technical Support

5 / 5 Share

June 2, 2021

This has allowed me to upgrade my product pages with content and features I wasn't able to do through any standard Shopify theme template. It took a little practice to get it the way I wanted it to look, but once I got the hang of it it was easy to use. We tested on one product and now we're ready to roll out across all our products. There were a few tweaks which I was unable to do myself, but Max the Technical Support was really quick to get back to me and fix any issues I had in getting the page looking perfect. If i could give extra stars for support I would.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

So happy to hear that you're ready to use Shogun for all of your product pages! Please let us know if you run into any hiccups along the way. We're always here to help :) I'll pass along your comments to Max and the whole support team. Kalen | Team Lead, Support Shogun Page Builder

1 / 5 Share

May 27, 2021

I just really wish they were upfront and direct with accurate information pertaining to the product offering. I suggested review of mis directed information and found myself to be the QC instead of the customer. Leading to the idea that I would forever be the Project QC manager and that is not the role I am to play. I now have to undo all the code (which also was never suggested by the developer to duplicate the theme prior to installation) There was just a push to install and setup. I did wait on parts of this as I was finding their disinterest in recognizing the standing issues in their software. I hope they take the programming and feedback more serious in the future. I would love to see a change in the final updated product when it is out of beta release as well as a better attitude towards the people providing research to the errors in their programming instead of them stating they do not exist.

Using app

5 days

Total reviews

2

Average rating

1.0

Developer Reply

Hey there, Frank! I'm sorry to hear that your Shogun experience wasn't a positive one. We can certainly understand the concerns. We appreciate the feedback you have provided and I do want to mention that the issue you were facing has been elevated so that we can resolve it at the earliest. Shogun makes very small additions to the Shopify theme on installation - https://getshogun.com/help/en/articles/3638504-what-additions-does-shogun-make-to-the-theme However, we'll be happy to assist you further if you would like us to remove this. I have also reached out to you via email so that if you have any further questions or issues, we can look into them for you. Sweetan | Team Lead, Support Shogun Page Builder

5 / 5 Share

May 27, 2021

Really fantastic support. I had ran into a design issue and their support team responded within an hour with a full screen recording of how to fix the issue!

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

That's awesome that you got a full screen recording. We do sometimes have the bandwidth to send such a response :) Thanks for the review! Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

May 27, 2021

Been using Shogun for over a year now and it has allowed us a great amount of design flexibility that we otherwise would not have had. Recently had a great experience with customer support as well. Highly recommend.

Store

CKAero

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

So glad to hear that you had such a great experience. Thanks for being with us for over a year :) Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

May 26, 2021

Overall, this app is pretty stellar. It's a great tool for beginners who are looking to custom build their Shopify site. It's mostly intuitive, but there are some features that take getting used to. It would be great if there was a way to design mobile separately as you currently have to adjust each element to find a middle ground between the mobile and desktop view. Otherwise, excellent app and integrates nicely with Shopfiy.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind review. It's true that you can build out pages for each device type, though you do have to go through the process that you've described. I'll pass along your feature request to our development team! Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

May 25, 2021

The app is great for setting up landing pages for marketing. Really loved how quickly I could turn around pages for our marketing team without having to write out new pages in liquid or build dynamic themes. But, the best part of this app has to be the support. I gave some pretty specific questions and not only were they answered by the team, but I was given specific links to shopify to help me solve them despite this not being shopify support. I was also given detailed information as to what my problem was and why in developing my page and add to cart button. Thanks Justine and Joseph!

Store

Aluma

Using app

9 days

Total reviews

9

Average rating

5.0

Developer Reply

So glad to hear that the landing pages have helped you in your marketing campaigns! We certainly aim to make it as user-friendly as possible. Thanks for all of the kind words. I'll pass along your comments to the support team! Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

May 23, 2021

This app is really easy to use (the drag and drop features are fantastic). The support team is also very knowledgeable and efficient and issues are usually fixed very quickly. The webinars they host are also really helpful!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! Really happy to hear that the team could help you out. Let us know if you have any other questions :) Karl | Team Lead, Technical Support

5 / 5 Share

May 17, 2022

They are very patient to help me solve the problem i have met! I am very appreciated about it!!And will keep using it!

Using app

Almost 3 years

Total reviews

7

Average rating

5.0

Developer Reply

Glad to hear we were able to help in resolving the problem. We're thrilled to hear that you'll continue with Page Builder :) Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

Feb. 19, 2024

Well, first of all, the Shogun App is a game-changer. Super simple to learn and gives you the ability to customize your site like any other top-level website builder. On top of that, you get superb customer service. I had an issue that I needed to be addressed in the evening and I received reply within an hour. I fully expected to be on standby for a min but much to my surprise and delight, Justine was there for support immediately. That level of service is hard to come by. HUGE!

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! I'll pass along your comments to Max. Kalen | Team Lead, Support Shogun Page Builder