All reviews

Rating Breakdown

  • 5
    90% (2,967 ratings)
  • 4
    6% (209 ratings)
  • 3
    1% (30 ratings)
  • 2
    1% (25 ratings)
  • 1
    2% (74 ratings)
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5 / 5 Share

July 31, 2021

The best customer service!!! Thank you Lynsey. So appreciated you taking the time to answer all our questions and even recording mini video tutorials that showed me exactly how to fix the issues that came up. Felt very cared for. Shogun is the best!

Using app

About 3 years

Total reviews

7

Average rating

4.9

Developer Reply

Hey there! Thank you so much for the review. 🎉 We are glad to hear that you are enjoying Shogun and having a good experience. I'll be happy to pass along your feedback to Lynsey and the support team. 😊 Let us know if we can help you with anything else. Sweetan | Team Lead | Support

5 / 5 Share

July 31, 2021

Hands down the best customer service I have EVER received for any product (physical or digital.) My support ticket received a response with a solution in less than 3 minutes. I'm very impressed.

Store

Sierra

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello Jeff! Thanks a lot for the review. 🎉 We sincerely appreciate your feedback. We are happy to hear that you are having a good experience with Shogun and our the team could help you. Please do let us know if we can be of any further assistance! 😊 Sweetan | Team Lead | Support

5 / 5 Share

July 29, 2021

Using this app for a while now. Very easy to create pages, lots of options of also making it look great. Works exactly as it should and support is quick and communicate well. One feature that could be improved is the slider; it looks and feels outdated and not very user friendly. We had to look elsewhere to get a slider on our Shogun pages. Another feature is the lazy load of images; I think the animation could be a bit nicer. But perhaps these are features that will get updates in the future. Would denefitely recommend this app and company if you want to create awesome pages quickly and (big bonus for us): mobile first!

Using app

Almost 2 years

Total reviews

22

Average rating

5.0

Developer Reply

Thank you so much for your review! And of course, thank you for the feedback. We will make sure that this gets to the right team so we can investigate these options in future development! Always feel free to send us over any other feedback that you have! We're more than happy to hear from you. Please let us know if there is anything else we can help you with. Karl | Team Lead, Technical Support

5 / 5 Share

July 28, 2021

Shogun page builder has been very helpful in building custom pages for our Shopify website and I highly recommend it for all your page building needs. We had a small issue with one of the elements not displaying correctly but their support was quick and fixed the issue no problem! One thing that I would like to see in future updates are more page elements.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

I'm so glad to hear that Shogun Page Builder has been helpful in your page building journey. That's fantastic that our support team was able to help resolve the issue quickly. If you have any suggestions for future page elements, please let our support team know. We'd be happy to make a feature request on your behalf :) Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

July 26, 2021

Finally an app that allows us to do what we want! Still testing it but already created my first page and it's cool.

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

I'm so glad that Shogun Page Builder is providing you the tools that you need to build your store your way :) If you need any help along the way, please don't hesitate to reach out to our support team. Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

July 23, 2021

We've had a great experience with Shogun. It's allowed us to customize our website more than the theme allows, but the real reason for the 5 star review is their support team. They are responsive, helpful and go above and beyond when I have issues (they have even provided solutions to issues that aren't shogun's fault).

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello there! Thanks a lot for the review. We sincerely appreciate your feedback. 🎉 We are happy to hear that you are having a good experience with Shogun and the team could help you. Please do let us know if we can be of any further assistance! 😊 Sweetan | Team Lead | Support

5 / 5 Share

July 20, 2021

I love this app. Using it for over a year. Tried other page builders but wasn't satisfied. Whenever you can't figure something out, Shogun support is insanely quick and always guides me. Can't stress it enough, just install it.

Using app

Over 2 years

Total reviews

5

Average rating

3.4

Developer Reply

Thank you so much for your review and for being with us for a year! So happy to hear that the team could help you out. :) Karl | Team Lead, Technical Support

5 / 5 Share

July 20, 2021

We use this app to create all of our pages on our website. It's easy to use, it's a bit tricky to get into but once using it the sky is the limit. But the best part of it all, once you can't figure something out, send an email to their amazing support and you'll receive an (extremely) conclusive and quick reply. Can't recommend more, and genuinely one of the best customer experiences I've ever had. Pico Elder Label

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

I'm so glad to hear that you had an amazing experience with our support team. We aim to provide quick and conclusive replies, so I am so happy to hear we hit the mark here. Thank you so much for the kind words. Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

Aug. 17, 2023

Their support team was extremely helpful and quick to respond when I was having trouble with a layout issue. They even provided a video guide, using the page I was working on, to show me what I needed to fix. Would definitely recommend!

Using app

About 6 years

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for leaving a review! We love to send video walk-throughs when volumes aren't too high and it makes sense to do so. I'm so glad to hear that you've had a good experience. I'll pass along your comments to Colby and the whole support team :) Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

July 20, 2021

It was quite difficult finding a really nice and easy app to create and design my pages, because we have in our shop so many different pages, and it is in Hebrew so the RTL was crucial to us! Shogun was the right fit! PLUS they have a really good service and they answer quite quickly. Love it!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

I'm so glad to hear that Shogun Page Builder is a good fit for you and your business. We're so excited to have you with us. Happy to hear that you've had a good experience with the support team. Appreciate all the kind words. Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

July 19, 2021

We've rebuilt our webpage using Shogun, now it's just how we want it, surprisingly easy to do by people who don't know about this sort of thing! There were a couple of minor queries along the way, the Shogun support guys are right on it, back to you in a jiffy, even on Sunday! Thanks a lot guys, it means a lot. Go Shogun, you won't regret it!

Using app

Almost 3 years

Total reviews

6

Average rating

5.0

Developer Reply

Hi there, Thank you so much for the feedback and the review! 🎉 We are super glad to hear that you are having a good experience with Shogun and the team could help you out. 😊 Please do let us know if we can be of any further assistance! Sweetan | Team Lead | Support

5 / 5 Share

July 16, 2021

Great app, even better tech support. Been using this app for a while now and I really enjoy how user friendly it is. Thanks guys

Using app

About 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Hey there! We appreciate your feedback and are glad to hear that you've been having a wonderful experience with Shogun and the support team. 🙂 Sweetan | Team Lead | Support

5 / 5 Share

July 14, 2021

Great support team, always available for questions, quick response. The backend of Shogun is easy to understand.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

So glad to hear that you've had a great experience with Shogun Page Builder and the support team :) We appreciate the kind comments. Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

July 12, 2021

I highly recommend Shogun! The support service is amazing, it's nice to be able to chat with someone that can help resolve issues when you hit a blocker!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi, there! Thank you for your review and the recommendation. Glad to hear that our team could help. 🙂 Let us know if we can help you with anything else. Sweetan | Team Lead | Support

5 / 5 Share

July 12, 2021

Great GUI interface for making your shop pages. Impossible to do in Shopify's limited page interface. So much functionality and ease of use. Great service from MAX and Karl. I highly recommend Shogun for managing all your pages.

Using app

About 3 years

Total reviews

11

Average rating

5.0

Developer Reply

Thank you so much for the review! I'm glad to hear that you are getting the best out of Shogun and that Max and Karl could help you out. I'll be happy to pass along your feedback to them. Please reach out to us if there's anything else we can help you with. 🙂 Sweetan | Team Lead | Support

5 / 5 Share

July 11, 2021

Helpdesk is quick with their responses, always there to help. Shogun is great for frontend design in regards to the pages and blogs with Shopify

Using app

Over 5 years

Total reviews

4

Average rating

4.0

Developer Reply

Hey there! Thank you so much for your review! 🙂 We're glad to hear that you are enjoying Shogun and our team could help. Please let us know if you need any assistance in the future. Sweetan | Team Lead | Support

5 / 5 Share

March 22, 2023

An excellent app with incredible customer service. So many capabilities of improving your store without the need for coding. Update 3/22 - I was experiencing a minor issue with forms and the Shogun team went above and beyond to communicate with me, test my issue, provide recommendations that I can implement, and help me make sure things are working properly. This team is the best there is!

Store

KSResin

Using app

Almost 4 years

Total reviews

7

Average rating

4.4

Developer Reply

Hi there, Thanks for the review! Really glad to hear that we could help you out and you are enjoying Shogun. Please do let us know if there's anything we can help you with. 🙂 Sweetan | Team Lead | Support

5 / 5 Share

July 7, 2021

The greatest Shopify app, with exceptional support. Easily create pages that look far better than standard Shopify pages - customise on each device. It's a must have app for any store.

Using app

About 4 years

Total reviews

3

Average rating

5.0

Developer Reply

So glad to hear that you feel that Shogun is a must have app for any store. We totally agree :) I'll pass along the comments to our whole support team. Thanks so much! Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

July 6, 2021

The Page Builder has really helped us finish our website as we've used it for our wholesale order form, contact page and about page as the functionality is far easier to use than Shopify's own page editing tools. I've asked a couple of questions and the support team have responded very quickly and helpfully.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review! We really appreciate you taking the time to leave your kind words. Please let us know if you ever need further assistance! Karl | Team Lead, Technical Support

5 / 5 Share

July 5, 2021

Just got some immediate great support online. I did not like pagefly so I tried this app and I'm satisfied with it as a new user. Beware of those who place bad reviews while mentioning other apps.

Store

Huriia

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review! 🎉 glad to hear that the team could help you out. Please let us know if we can be of any further assistance! Karl | Team Lead, Technical Support