All reviews

Rating Breakdown

  • 5
    90% (2,955 ratings)
  • 4
    6% (205 ratings)
  • 3
    1% (29 ratings)
  • 2
    1% (25 ratings)
  • 1
    2% (74 ratings)
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5 / 5 Share

June 18, 2021

I have never used Shogun before, the support team have been a great help! Great service and fast response. Thank you guys!

Using app

10 months

Total reviews

9

Average rating

4.6

Developer Reply

Thank you for your review! I'm glad to hear that you are enjoying Shogun and the team could help you out.😃 Please let us know if you need any more help. Sweetan Team Lead | Support

5 / 5 Share

June 18, 2021

Perfect way to customize the look of the website the way I wanted to. Plus the customer service is fantastic, especially Rhys helped me out more times than I can count!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thank you so much for your review! We are glad to hear that Rhys could help you out. I'll be sure to pass your kind words onto him. Please do let us know if there's anything else we can help with. :) Sweetan | Team Lead, Support

5 / 5 Share

June 17, 2021

How did I survive without this before? This is a must-have app for ALL stores. PLUS their support is fantastic.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey there! Thank you so much for your review. We are glad to hear that you are enjoying using Shogun! Please do let us know if you need anything :) Sweetan Team Lead | Support

5 / 5 Share

June 16, 2021

Love the app and their support is amazing. I am not a tech person, but it is very intuitive and they have so much resources

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review! We really appreciate it. Let us know if we can be of any help :) Karl | Team Lead, Technical Support

5 / 5 Share

June 14, 2021

Love the product, the ability to create landing pages and the ability to test is amazing. I dont have to spend weeks or months waiting to get in the queue for dev work. The A/ B testing in the Advanced plan is a fantastic feature. To top it off Shoguns Documentation and support is Top Notch!

Using app

Almost 2 years

Total reviews

11

Average rating

5.0

Developer Reply

Thank you for your review! We really appreciate the kind words. Glad to hear that Shogun has helped you speed up development. Please do let us know if you have any other questions! Karl | Team Lead, Technical Support

5 / 5 Share

June 11, 2021

I was originally going to use Gempages but they have currently taken their app off of shopify & i came across Shogun as an alternative. However, i'll be using Shogun for the foreseeable as the app is awesome & the customer service team are top notch too! 5/5 - would recommend :)

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

It's great to hear that you are enjoying using Shogun! Thank you for your review. Please do let us know if you need anything :) Karl Team Lead | Technical Support

5 / 5 Share

June 9, 2021

What an amazing app...! Not only is Shogun the easiest and most affordable page builder app out there, but their customer service is really what makes the most out of the experience. They always respond very quicklly and come up with true support for your best interests. A true example for Saas and apps alike. Can not recommend this app enough!

Using app

Over 1 year

Total reviews

9

Average rating

5.0

Developer Reply

I'm happy to hear that you are enjoying using Shogun and that the team could help you out! Please do let us know if there is anything else that we can help you with! Karl Team Lead | Technical Support

5 / 5 Share

June 8, 2021

Love the tool and especially grateful for the customer success team, they are quick to answer, concise and provide exhaustive answers.

Store

Lolie

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! I'm glad to hear that the team could help you out 😃 Please let us know if you need any more help. Karl Team Lead | Technical Support

5 / 5 Share

June 2, 2021

Very intuitive app that works really well with customizing pages for Shopify. We have been able to stay on brand and love the ease of use. Had to reach out to support with one issue. Max was very quick to respond and provide a fix. Very much appreciate the great service!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! So happy to hear that Max could help you out - I'll be sure to pass your kind words onto him. :) Let us know if we can help with anything else. Karl | Team Lead, Technical Support

5 / 5 Share

June 2, 2021

This has allowed me to upgrade my product pages with content and features I wasn't able to do through any standard Shopify theme template. It took a little practice to get it the way I wanted it to look, but once I got the hang of it it was easy to use. We tested on one product and now we're ready to roll out across all our products. There were a few tweaks which I was unable to do myself, but Max the Technical Support was really quick to get back to me and fix any issues I had in getting the page looking perfect. If i could give extra stars for support I would.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

So happy to hear that you're ready to use Shogun for all of your product pages! Please let us know if you run into any hiccups along the way. We're always here to help :) I'll pass along your comments to Max and the whole support team. Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

June 1, 2021

James and others in Shogun's support service keep up to the remarkable quality of the app itself. Excellent app with excellent support to help merchants like ourselves build pages and grow our sites! Thank you!

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

I'm so glad that you had such an excellent experience! I'll pass along the comments to James and the whole support team :) Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

May 27, 2021

Really fantastic support. I had ran into a design issue and their support team responded within an hour with a full screen recording of how to fix the issue!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

That's awesome that you got a full screen recording. We do sometimes have the bandwidth to send such a response :) Thanks for the review! Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

May 27, 2021

Been using Shogun for over a year now and it has allowed us a great amount of design flexibility that we otherwise would not have had. Recently had a great experience with customer support as well. Highly recommend.

Store

CKAero

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

So glad to hear that you had such a great experience. Thanks for being with us for over a year :) Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

May 26, 2021

Overall, this app is pretty stellar. It's a great tool for beginners who are looking to custom build their Shopify site. It's mostly intuitive, but there are some features that take getting used to. It would be great if there was a way to design mobile separately as you currently have to adjust each element to find a middle ground between the mobile and desktop view. Otherwise, excellent app and integrates nicely with Shopfiy.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind review. It's true that you can build out pages for each device type, though you do have to go through the process that you've described. I'll pass along your feature request to our development team! Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

May 25, 2021

The app is great for setting up landing pages for marketing. Really loved how quickly I could turn around pages for our marketing team without having to write out new pages in liquid or build dynamic themes. But, the best part of this app has to be the support. I gave some pretty specific questions and not only were they answered by the team, but I was given specific links to shopify to help me solve them despite this not being shopify support. I was also given detailed information as to what my problem was and why in developing my page and add to cart button. Thanks Justine and Joseph!

Store

Aluma

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

So glad to hear that the landing pages have helped you in your marketing campaigns! We certainly aim to make it as user-friendly as possible. Thanks for all of the kind words. I'll pass along your comments to the support team! Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

May 23, 2021

This app is really easy to use (the drag and drop features are fantastic). The support team is also very knowledgeable and efficient and issues are usually fixed very quickly. The webinars they host are also really helpful!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! Really happy to hear that the team could help you out. Let us know if you have any other questions :) Karl | Team Lead, Technical Support

5 / 5 Share

May 21, 2021

James was excellent in getting me quick feedback on a mobile issue we were having. I was able to fix it in two minutes with his recommendations. Great support!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Happy to hear that James was able to help with the mobile issue you were experiencing. Two minutes has to be a new record! Thanks for the kind review. Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

May 17, 2022

They are very patient to help me solve the problem i have met! I am very appreciated about it!!And will keep using it!

Using app

Almost 3 years

Total reviews

7

Average rating

5.0

Developer Reply

Glad to hear we were able to help in resolving the problem. We're thrilled to hear that you'll continue with Page Builder :) Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

Feb. 19, 2024

Well, first of all, the Shogun App is a game-changer. Super simple to learn and gives you the ability to customize your site like any other top-level website builder. On top of that, you get superb customer service. I had an issue that I needed to be addressed in the evening and I received reply within an hour. I fully expected to be on standby for a min but much to my surprise and delight, Justine was there for support immediately. That level of service is hard to come by. HUGE!

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! I'll pass along your comments to Max. Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

May 19, 2021

Coming from wordpress and divi environment it is sometimes difficult to get creative with the teams. Though Shogun is on it's way to close this gap. There is still a lot of improvements to be done to be even more flexible, especially on responsiveness side. Shogun has offered great support so far, most of the times responding within the hour. Hopefully they keep up the good work and improve the builder.

Using app

3 months

Total reviews

7

Average rating

4.4

Developer Reply

That's awesome to hear that you've had your questions answered, usually within the hour. We aim to be quick and it's so nice to hear that being recognized in your comments :) We're always open to your feedback and if there is something specific on the responsiveness side that we can improve, please don't hesitate to let us know! Kalen | Team Lead, Support Shogun Page Builder