All reviews

Rating Breakdown

  • 5
    90% (1,764 ratings)
  • 4
    6% (124 ratings)
  • 3
    1% (16 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (41 ratings)

Reviews with Text

  • 99% (1,947)
Review RSS Feed Review RSS Feed

4 / 5 Share

March 31, 2021

UPDATED: Well, the app itself is fine, I felt it was pretty cheeky that when I updated to have the 3rd user again (had to update the app) I now only had 25 pages at my disposal when I was using 58 pages on the older version, so I had to upgrade to the $99USD a month plan to have them all work again. Before I left this review I messaged the CS team to express my disappointment and they really came to the party, they accepted my position on the pricing and page numbers, and even though my initial response was I will just pay the $99 they offered a slightly higher page limit (as we have 58 pages on Shogun) for the $39 cost. I still think that a lot of the app developers get their pricing models wrong, that if they were moderately priced they would get more customers and therefore more revenue. We are a low key customer that doesn't need a lot of support for the $ we pay. Thanks Shogun.

Using app

Over 2 years

Total reviews

8

Average rating

4.6

Developer Reply

Thank you for your review, and for your feedback, Andy. We've followed up with you via email to explain the situation regarding plans - unfortunately, you were on one of our older, grandfathered plans that did not have page limits. We've reached out to you with some further information, and appreciate that you're open to discussing the issues with us. Hoping that we can turn your experience around :) Thanks again for the feedback Karl | Team Lead, Technical Support

5 / 5 Share

March 30, 2021

Because of this app I'm able to have amazing product pages and I don't even have to know how to code. Which is perfect because I don't know coding at all!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review! Glad to hear that you are enjoying Shogun! Karl | Team Lead, Technical Support

5 / 5 Share

March 30, 2021

I had some trouble embedding our Instagram feed to a page, and their help team responded to my request almost immediately with steps on how I could fix it. Great support and service!

Using app

About 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your awesome review! Happy to hear that the team could help you out! Let us know if you need any further assistance. :) Karl | Team Lead, Technical Support

5 / 5 Share

March 30, 2021

Great Service level provided by the support team, great app, it helps us a lot in having our employees do their job

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review! Glad we could help you! Thank you for working with us to help you fix the bug. :) Karl | Team Lead, Technical Support

5 / 5 Share

March 12, 2023

We love working with Shogun. As someone without a technical background we've been able to build our site to our specifications. In particular their support is top notch - willing to dive into the details of our particular site and configuration of third party apps to get to the solutions we need.

Store

Kubbi

Using app

About 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your review! Glad to hear that the team could help you out. Thank you for your kind words :) Karl | Team Lead, Technical Support

5 / 5 Share

March 27, 2021

Great app for building product and landing pages. The support is awesome, very fast response times :).

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! Really appreciate it! Karl | Team Lead, Technical Support

4 / 5 Share

March 19, 2021

The Shogun App is good to handle and has a fast support! We had some problems with a bug and the support team was able to fix it within a few hours. So 4 Stars are adequate

Using app

20 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your honest review! Really appreciate the feedback, definitely understand that bugs can sometimes affect your experience with Shogun - hopefully we'll have a chance to prove ourselves. :) Let us know if you need any further help! Karl | Team Lead, Technical Support

5 / 5 Share

March 19, 2021

Love using this app, makes my life so much easier, and the page looks fantastic. Customer service has been excellent, would highly recommend.

Using app

3 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you! Happy to hear that Shogun is helping you! Karl | Team Lead, Technical Support

5 / 5 Share

March 18, 2021

Very easy to use and great customer support. I had an issue and customer support responds very quickly and are able to fix the issues

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you! Really appreciate your kind words. Let us know if we can help you with anything else! Karl | Team Lead, Technical Support

5 / 5 Share

March 17, 2021

A hidden gem. Only tool I found that can proper convert a shopify page into a full blown customised page. well done.

Store

Zxtech

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your review! We really appreciate it. :) Karl | Team Lead, Technical Support

4 / 5 Share

March 17, 2021

Our new theme is designed in such a way that customizing pages manually is near impossible. At first even this plugin didn't work with the theme either, but after a quick chat with customer support they had me up and running in no time. I wish there was a cheaper option though. $39 a month is really expensive, and I don't think this site will ever use more than 10 of the 25 pages they have to pay for.

Using app

About 1 hour

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for your review! I really appreciate your patience while we helped you with the issues that you were facing with Shogun and your theme playing nice. Also appreciate the feedback regarding the price - I will make sure that gets to the right team for review. Karl | Team Lead, Technical Support

5 / 5 Share

March 15, 2021

Five Stars. Great page builder with little no no issues that support won't solve quickly. I've gone through many transitions to different themes and Shogun has always performed well. Support is also SUCH a help with any customizations or implementations that you may have.

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your awesome review! Glad to hear that you are enjoying Shogun and that the team were around to help you out when you needed them to! Please let us know if you have any other questions, or need any further assistance. Karl | Team Lead, Technical Support

3 / 5 Share

March 15, 2021

I can recommend Shogun. However I think the prices are too high. That's my only negative point about the app.

Using app

1 minute

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for your review! We really appreciate your feedback regarding the price, we will be sure to pass this feedback onto the appropriate team! I've sent you an email after this review came in, please feel free to reply or send over any further feedback to [email protected]. Karl | Team Lead, Technical Support

5 / 5 Share

March 14, 2021

Very Good App - Very Good Customer Service. I would recommend Shogun for everyone who would ask me.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you! Really appreciate your review. Karl | Team Lead, Technical Support

5 / 5 Share

March 12, 2021

Great app and great support! They were quick to reply and help me get some product pages edited and ready to launch.

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! Let us know if we can be of any further assistance! Karl | Team Lead, Technical Support

5 / 5 Share

March 12, 2021

Very pleased with the service. Super quick to respond and very helpful advice. Easy to follow guidance with their use of screen recordings

Store

ISSET

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Glad to hear that the team could help you out! Thank you for taking the time out of your day to leave us a review! Karl | Team Lead, Technical Support

5 / 5 Share

March 11, 2021

Love the Shogun customer support and how easy it is to use the app! We use this app across multiple Shopify stores as it is easy to use and build landing pages. Thanks Shogun team!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review! Really happy to hear that you are enjoying using Shogun! Karl | Team Lead, Technical Support

5 / 5 Share

March 11, 2021

Shogun has become indispensable to our website. It is a huge time saver and allows us to quickly add fully customized pages to our online store. Their support team is very responsive and knowledgeable.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review! I'll make sure that James' hears about your great review! Karl | Team Lead, Technical Support

5 / 5 Share

March 10, 2021

app works. makes page building easier. great support too. The difference between Shogun and Shopify's built-in page builder is that Shogun gives you many more formats and flexibility, which allows you to create a nice page without the need to code.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you! We really appreciate your review. Glad to hear that Shogun is enabling extra flexibility for you! Karl | Team Lead, Technical Support

5 / 5 Share

March 10, 2021

App is Great, helps us create well designed themes, pretty intuitive to use, and support is the best 10/10

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time out of your day to leave us a review! Glad to hear that you are enjoying Shogun. :) Karl | Team Lead, Technical Support