All reviews

Rating Breakdown

  • 5
    90% (1,743 ratings)
  • 4
    6% (125 ratings)
  • 3
    1% (16 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (41 ratings)

Reviews with Text

  • 99% (1,927)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 11, 2020

Really great support! I asked a question and had a reply in a short amount of time and was able to complete my project. A short "how to" video was even provided to guide me.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Awesome! Glad to hear that the support team could help you - thank you for your review! Karl | Team Lead, Technical Support

5 / 5 Share

Oct. 7, 2020

Great app and great support team. I had an issue that was quickly resolved by the technical team. thanks.

Using app

About 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review! We really appreciate it. Karl | Team Lead, Technical Support

5 / 5 Share

Oct. 7, 2020

Great customer service! They responded within 24hrs to my query. Shogun works so well across all devices.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for being our 2000th 5-star review! I'm so glad to hear that you have had a positive experience. I will pass along your comment to the whole support team. Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

Oct. 7, 2020

We have been using Shogun to create custom product pages, landing pages and really most of our store front page development. Very easy to use with powerful tools that anyone can use with or without coding knowledge.

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

So glad to hear that you're enjoying the app. Thanks so much for the review! Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

Oct. 6, 2020

Love it. easy to use and the support is fast and accurate. Super easy to setup custom pages and layouts.

Using app

4 months

Total reviews

13

Average rating

4.4

Developer Reply

Thanks so much for the review. Glad to hear the support has been fast and accurate :)

5 / 5 Share

Oct. 7, 2020

Adam Lucas really helped solve all my issues, really good customer service! The software is great and makes it so easy to create a amazing website

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! So happy to hear that you could work with Adam to resolve the issues that you have been having. Karl | Team Lead, Technical Support

5 / 5 Share

Oct. 4, 2020

I’ve built three of my pages on my website with shogun. It was so easy to use but the best part was the service. I contacted the service team multiple times and every time, they responded with in a couple hours if not immediately and not only answered my questions but were often went directly into my page and fixed the issue I was having and showed me how to fix it myself for future issues. THis was so helpful and speeded up my website building process so much!

Using app

26 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your amazing review 😍 We really appreciate the review and I am super happy to hear that you are enjoying to use Shogun and that the team was there to help you when you needed it! Please do not hesitate to get in touch if you need anything else! Karl | Team Lead, Technical Support

5 / 5 Share

Oct. 1, 2020

I've been using this to pretty much re-design our site and then duplicate it for our international portals, and it makes things so much easier. There's still a few things I'd love to see, but the customer support has been amazing and give me the best options available!

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your review! 😍 Please feel free to send us on any feature requests that you might have - happy to log these as feature requests for future development. Feedback is important to us - it helps us grow! Karl | Team Lead, Technical Support

5 / 5 Share

Sept. 30, 2020

I have learned so much because of the amazing customer support teams. I have a lot more to learn so im on with them all the time and they have always been rockstars and gotten me where I need to go

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! We really appreciate it. Glad to hear that the team could help you out! Karl | Team Lead, Technical Support

5 / 5 Share

Sept. 30, 2020

Amazing help and a fast response from Sweetan. They guided me well through building my first page. Excellent demonstrations and advise. Thank you!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your review! We really appreciate it. I'll be sure to pass your kind words onto Sweetan! Karl | Team Lead, Technical Support

5 / 5 Share

Sept. 30, 2020

I love the awesomely fast response and really appreciate Justine, Sweetan and the crew diving in and working out PRECISELY what the issue is. This is such a novelty of an experience; so many other platforms just copy paste stuff which actually doesn't resolve the issue...resulting in lost days due to timezone differences. Shogun however gets me back on track - sometimes on the same day. Love it.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

So happy to hear that Justine and Sweetan could help you resolve the issues. We have a 24/7 team to make sure that your time doesn't get wasted waiting for replies. Thank you for taking the time out of your day to leave us this review, we really appreciate it and I will be sure to pass the kind words onto the team. Karl | Team Lead, Technical Support

5 / 5 Share

Sept. 29, 2020

Great app & support team. Excited to keep building with it. Great app & support team. Excited to keep building with it.

Using app

20 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your review! We really appreciate it. Happy to hear that you are excited to keep working with Shogun, we are excited to see the amazing content that you create! Karl | Team Lead, Technical Support

5 / 5 Share

Sept. 24, 2020

I have no experience creating websites. Shogun is definitely a game changer. Quite easy to use and get your hands on but what makes it even better is their support. Very efficient. I'll use it again in a near futur for another website requirement. Thanks guys

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words. I'm glad you found Shogun easy to use. I'll pass along your comment to the whole support team! Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

Sept. 23, 2020

Shogun is undoubtably the best page buider app I've ever come across. It's Incredibly easy to use and my website looks great because of it. The team are fantastic as well. I had a few troubleshooting issues on one of my newly created pages, the support was instantanous and they fixed the issue for me really fast. I would highly recommened to anyone who would wants a great looking website without the need to hire a developer to create it for you.

Using app

17 days

Total reviews

23

Average rating

4.9

Developer Reply

Thank you so much for your review and your kind words! It was a pleasure helping you out - please let us know if you have any other issues or questions :) Karl | Team Lead, Technical Support

5 / 5 Share

Sept. 23, 2020

We used this app to create our product pages, it has a lot of good capabilities. We had a few teething problems which the ShoGun team was very quick to help us sort out.

Using app

About 2 months

Total reviews

12

Average rating

5.0

Developer Reply

Glad to hear that the team could help you out! Thank you for taking the time out of your day to leave a review! Karl | Team Lead, Technical Support

5 / 5 Share

Sept. 21, 2020

Very solid drag-and-drop functionality with great templates and excellent support. I use it on a 100% Japanese language website and it has applied Japanese characters seamlessly.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

So glad to hear that you are enjoying using Shogun! Thank you so much for your review, we really appreciate it! Karl | Team Lead, Technical Support

5 / 5 Share

Sept. 17, 2020

Essentially app to help improve your pages. Recently had to reach out to support with technical issues - the guys are always quick to respond and get back with helpful responses quickly.

Store

Moasure

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your review! Glad that we could help you out! Karl | Team Lead, Technical Support

5 / 5 Share

Sept. 16, 2020

I use this app to create all the pages on our website other than the homepage and I customized our product pages with it. There is a bit of a learning curve if you are building the pages from scratch but they have lots of templates and support is very responsive. For me this is a "must have" app!

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! We really appreciate the kind words and feedback - happy to hear that you had a good experience with our support team! Karl | Team Lead, Technical Support

5 / 5 Share

Sept. 16, 2020

I had some trouble importing a product from Shopify and emailed the team. I got an answer back quickly, and it resolved my issue. Thanks for the fast service and great product!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We really appreciate it! Glad you are enjoying using Shogun! Karl | Team Lead, Technical Support

5 / 5 Share

Sept. 14, 2020

I was experiencing an issue with the accessibility of a page and the team was able to resolve it for me with 24 hours. Really helpful and responsive!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear that the team could help you out! Thank you for taking the time out of your day to leave a review. Karl | Team Lead, Technical Support