All reviews

Rating Breakdown

  • 5
    90% (1,763 ratings)
  • 4
    6% (124 ratings)
  • 3
    1% (16 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (41 ratings)

Reviews with Text

  • 99% (1,946)
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5 / 5 Share

Sept. 21, 2020

Very solid drag-and-drop functionality with great templates and excellent support. I use it on a 100% Japanese language website and it has applied Japanese characters seamlessly.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

So glad to hear that you are enjoying using Shogun! Thank you so much for your review, we really appreciate it! Karl | Team Lead, Technical Support

5 / 5 Share

Sept. 17, 2020

Essentially app to help improve your pages. Recently had to reach out to support with technical issues - the guys are always quick to respond and get back with helpful responses quickly.

Store

Moasure

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your review! Glad that we could help you out! Karl | Team Lead, Technical Support

5 / 5 Share

Sept. 16, 2020

I use this app to create all the pages on our website other than the homepage and I customized our product pages with it. There is a bit of a learning curve if you are building the pages from scratch but they have lots of templates and support is very responsive. For me this is a "must have" app!

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! We really appreciate the kind words and feedback - happy to hear that you had a good experience with our support team! Karl | Team Lead, Technical Support

5 / 5 Share

Sept. 16, 2020

I had some trouble importing a product from Shopify and emailed the team. I got an answer back quickly, and it resolved my issue. Thanks for the fast service and great product!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We really appreciate it! Glad you are enjoying using Shogun! Karl | Team Lead, Technical Support

5 / 5 Share

Sept. 15, 2020

Must have app if you are a Shopify growth store. They make it easy to scale pixel perfect landing pages without the help of a developer. You are missing out if you don't use Shogun.

Store

JUNE

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We really appreciate it. Karl | Team Lead, Technical Support

5 / 5 Share

Sept. 14, 2020

I was experiencing an issue with the accessibility of a page and the team was able to resolve it for me with 24 hours. Really helpful and responsive!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear that the team could help you out! Thank you for taking the time out of your day to leave a review. Karl | Team Lead, Technical Support

5 / 5 Share

May 3, 2021

We needed an easy way for non-tech-savvy team members to create and edit content on our Shopify shop. Shogun was a great choice for us. It has most of the features you would look for in a content manager. And if you need help, the support team are fast and friendly. What I would like to see is more options for the slideshow, akin to the Slick Slider library. Also it would be nice if there was a free plan for development stores.

Using app

About 1 year

Total reviews

6

Average rating

4.2

Developer Reply

Thank you for your review, and for your feedback! Glad to hear that you are enjoying using Shogun and has been a great choice for you! Karl | Team Lead, Technical Support

5 / 5 Share

Sept. 13, 2020

Great support, very fast, always helpful. Really useful app for customizing my site, particularly blogs and informational pages. Recommend!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the review! We really appreciate it. Karl | Team Lead, Technical Support

5 / 5 Share

Sept. 10, 2020

Just tried the app for the first time and ran into an issue. Emailed customer service and they replied almost immediately. They walked us through the simple steps to solve the issue, which turned out to be self inflicted. Great app and even better customer service.

Using app

3 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for taking the time out of your day to leave this review! We really appreciate it - glad to hear that you are enjoying using Shogun and that the team could help you out! Karl | Team Lead, Technical Support

5 / 5 Share

Sept. 10, 2020

Our company Heckler Design has been using Shogun for a long time. Love all the feature it provided and gives us designer so much freedom to showcase our products the best way. Would highly recommend Shogun to design and improve website.

Store

Heckler

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your loyalty! Thank you for taking the time out of your day to leave such a nice review! Karl | Team Lead, Technical Support

5 / 5 Share

Sept. 8, 2020

Great experience so far. I had some trouble figuring out how to move icons and text around, so I spoke with James via the chat function. He was very helpful - he walked me through the processes with multiple how-to screen recordings and explanations. Thank you, James! -Hannah W.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Hannah! Thank you so much for your review! I will be sure to let James know that you have left such a kind review. Please let us know if you have any other questions. Karl | Team Lead, Technical Support

5 / 5 Share

Sept. 5, 2020

Really like Shogun. I've massively improved my pages using it and the customer support is amazing: helpful response by email, often in minutes, solved all my queries.

Using app

4 months

Total reviews

10

Average rating

1.8

Developer Reply

Thank you so much for your review! We really appreciate it. :) Karl | Team Lead, Technical Support

5 / 5 Share

Sept. 3, 2020

Really loving customising our Shopify template with Shogun. Amazing Support Team in turning around an issue I had. They are incredibly effective and helpful and polite!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We really appreciate it. Karl | Team Lead, Technical Support

5 / 5 Share

Sept. 1, 2020

Customer support was incredibly responsive and helpful. I contacted support with an issue and they resolved it within the space of 9 hours. This might be first for me! While a bit finicky sometimes, the app does everything I would expect it to do.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time out of your day to leave us this lovely review! We really appreciate it and I am so glad to hear that the Support team could help you out. Please let us know if you ever have any other issues or questions :) Karl | Team Lead, Technical Support

5 / 5 Share

Sept. 1, 2020

Can not recommend this app more. Makes building the pages I want so easy without any complicated coding. Being a small business and having to do a lot myself usually means a lot of wasted time trying to figure things out but I love the ease of this app and the support is super fast too. Thanks, Shogun team!

Using app

Almost 2 years

Total reviews

10

Average rating

5.0

Developer Reply

Really appreciate the kind words - that's our aim, to make it as fast and as easy as possible so that you can concentrate on more important things like selling your products! Thanks for your review! Karl | Team Lead, Technical Support

5 / 5 Share

Aug. 31, 2020

Excellent support, always helps me out within five minutes via the integrated chat :) Thank you very much!

Using app

7 months

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for your awesome review! Really appreciate it and happy to hear that the team could help you out. Let us know if you have any other questions! Karl | Team Lead, Technical Support

5 / 5 Share

Sept. 7, 2020

Had some issue about the App, but the customer service helped me to solve in patience. I will use this app all the time.

Using app

Almost 4 years

Total reviews

5

Average rating

5.0

Developer Reply

Hi Jessie, I am so sorry to hear that you're experiencing some frustration with Shogun. I can see that our customer service team reached out about two hours after your initial contact to get this resolved for you. The issue that you are having is due to there being 6 users on your account being added to Shogun, but you are currently on a plan that allows just 2 users. We would be happy to help you with this if you could follow up with my colleague who reached out to you. Looking forward to hearing from you. Karl | Team Lead, Technical Support

5 / 5 Share

Aug. 28, 2020

Great interaction with the their support with some questions, they reached out to me directly. Shogun is a powerful yet simple to use page builder... I was surprised at the level of detail to get page elements exactly where you want them... and renders perfectly on desktop and mobile.

Using app

About 2 months

Total reviews

8

Average rating

3.6

Developer Reply

Thanks so much for the kind words! Very happy to have you as a client. Please do let us know if there is anything else we can do to be helpful, or if you have any suggestions for making the product even better :) - Nick (Cofounder, Shogun)

5 / 5 Share

Aug. 26, 2020

Took a little bit of effort to get things how I wanted them after coming across an issue with the way our theme was behaving with the app. Shogun's support were very helpful though and resolved the issue quickly. Would happily recommend.

Using app

17 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for taking the time to leave this review! Really appreciate the kind words - always happy to help! Please let us know if you have any other questions or issues that we can help you with! Karl | Team Lead, Technical Support

5 / 5 Share

Aug. 25, 2020

I just started using this App, and I can't say enough about the immediate support I received when I ran into a glitch I wanted to fix. I received an answer and how to fix it within a couple of hours. But the incredible part was, they gave me a video showing me what to paste where, made from my own site, so I could clearly see and very easily fix the issue. What a game changer! 10 STARS!!!!!!!!! Well deserved, and thank you so much!!

Using app

8 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your awesome review! So happy to hear that the team could help you out when you needed help! I will be sure to share this review with the team! Please do not hesitate to get in touch if you have any other issues or questions. :) Karl | Team Lead, Technical Support