All reviews

Rating Breakdown

  • 5
    90% (1,764 ratings)
  • 4
    6% (124 ratings)
  • 3
    1% (16 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (41 ratings)

Reviews with Text

  • 99% (1,947)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 25, 2025

Helped me fix everything I needed to get fixed

Store

NO.29

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thanks for taking the time to leave us a review. We are glad we could help. Let us know if there is anything else we can assist you with. Sweetan | Client Services Shogun

5 / 5 Share

Jan. 23, 2025

Wonderful! The ease of use is great, but most importantly, the support is excellent. They responded in real time and solved my problem promptly.

Using app

About 3 years

Total reviews

5

Average rating

4.4

Developer Reply

That means a lot to us. Thanks for sharing your feedback. Our support team is always here to assist you. Please don't hesitate to write back to us if you have any further questions. :) Sweetan | Client Services Shogun

5 / 5 Share

Jan. 23, 2025

James was very responsive to my query and fixed the problem promptly.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Hey there, we appreciate the feedback. Thanks. I am glad James was able to help. I will be sure to share the kind words with him and our entire support team. ❤️ Sweetan | Client Services Shogun

5 / 5 Share

Jan. 15, 2025

Amazing customer service from Sweetan at Shogun. I emailed him with a problem 9:30pm and he got back very quickly with a series of responses that resolved the issue.

Using app

About 4 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for leaving us a review. I am glad I was able to help. Please let us know if there is anything else we can help you with. 😊 Sweetan | Client Services Shogun

5 / 5 Share

Jan. 10, 2025

Shogun has been wonderful to work with. Great customer service and allows me to create beautiful pages/sections on my website with 0 coding experience! Andre specifically has been such a big help. Highly recommend Shogun!

Using app

About 3 years

Total reviews

7

Average rating

5.0

Developer Reply

Hi there, Nicole. Thanks for writing this review for us and sharing your wonderful experience with Shogun. We are super glad to hear that Shogun has been wonderful to work with and that our support team was able to help. Andre is awesome and I will be sure to share the feedback with him and our entire support team. Thanks for the honest recommendation. 😊 Please let us know if there is anything we can help with. Sweetan | Client Services Shogun

5 / 5 Share

Jan. 10, 2025

While I occasionally encounter challenges using this landing page app, the chat support always provides an excellent experience. The representatives are incredibly helpful and patient. As a beginner in website building, even with a user-friendly platform like Shogun, I truly value the team's guidance and support.

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Vanessa. Thanks for taking the time and leaving us a review of your experience with Shogun. We can understand the challenges and we would like to ensure we are there to support you. I am happy to hear that our support team has been able to help. We will look forward to assisting you again should you have any further questions for us. Thanks for your continued support. Vanessa Sweetan | Client Services Shogun

5 / 5 Share

Jan. 8, 2025

It is a good application and customer support is quick.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Dan. Thanks for sharing your feedback in the form of this review. We are happy to hear that you are having a good experience with Shogun as an app and with our support team. Please let us know if there is anything else we can assist you with. 😊 Sweetan | Client Services Shogun

5 / 5 Share

Jan. 8, 2025

The editor is very easy to use, and the features are great. Andre in customer support has helped me with every issue i've come across and has been a painless experience!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Nate. Thanks for taking the time and leaving us a review. We appreciate your kind words. Andre is indeed awesome and I will be happy to pass on the feedback. Please don't hesitate to write back if you have any further questions for us. 😊 Sweetan | Client Services Shogun

5 / 5 Share

Dec. 31, 2024

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for leaving us a review. :) Sweetan | Client Services Shogun

5 / 5 Share

Dec. 30, 2024

Ich bin super zufrieden mit der App. Der Support hilft einem schnell und ist sehr kompetent. Die Seiten lassen sich super gestalten, auch als Nichtprogrammierer. Definitiv 5 Sterne.

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Hallo, Jana. Vielen Dank, dass Sie uns eine Bewertung hinterlassen und Ihre Erfahrungen geteilt haben. Wir freuen uns sehr zu hören, dass Sie mit Shogun und unserem Support-Team so eine wundervolle Erfahrung gemacht haben. Wir stehen Ihnen gerne zur Verfügung, falls Sie weitere Fragen an uns haben. Sweetan | Client Services Shogun

5 / 5 Share

Dec. 23, 2024

Their customer service is top tier. They're extremely helpful. Building in Shogun is easy unlike many of the builders for Shopify.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, Thanks for taking the time and sharing your experience with us. We are glad to hear that our support team has been able to help and that you are making the most of Shogun. Please don't hesitate to write back if you have any questions for us. 😊 Sweetan | Client Services Shogun

5 / 5 Share

Dec. 19, 2024

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for leaving us a review. Sweetan | Client Services Shogun

5 / 5 Share

Dec. 18, 2024

James & the Support team were quick to help and provide a solution! Five stars.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, thanks for sharing your feedback in the form of this review. We greatly appreciate your support. I will be sure to share the kind words with James and the entire support team. :) Sweetan | Client Services Shogun

5 / 5 Share

Nov. 27, 2024

The app is very easy to use and helps me create beautiful pages for my website. Customer service is excellent as well. My questions are answered quickly and I always receive a very thorough response. Highly recommend.

Using app

Almost 6 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Kelly. Thanks for taking the time and sharing your feedback in the form of this review. We are super glad to hear that your experience with Shogun and our support team has been amazing. I will be sure to share this with the entire team. 😊 Thanks for the honest recommendation, we appreciate your love and support. Sweetan | Client Services Shogun

5 / 5 Share

Nov. 26, 2024

Excellent customer service! Andre and Sweetan are the best of the best!

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, James. Thanks for sharing your feedback here. It was great to connect with you and I am happy to hear that myself and Andre could help. Thank you so much for your support. Please let us know if we can help with anything else in the future. 😊 Sweetan | Client Services Shogun

5 / 5 Share

Nov. 22, 2024

Great app with amazing customer service!

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Hey, Corbin! Thanks for writing this review for us and sharing your experience. We are glad to serve you and will look forward to assisting you again. :) Sweetan | Client Services Shogun

5 / 5 Share

Nov. 21, 2024

Excellent support, very responsive and comprehensive feedback at any time of day :) You guys are top-notch!

Store

SPINTAP

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi Jeff! Thank you so much for leaving us a review and sharing your experience here. It means a lot. I will be sharing the feedback with our entire team. Please let us know if there is anything we can help with in the future. 😊 Sweetan | Client Services Shogun

5 / 5 Share

Nov. 13, 2024

Super helpful team, great app! Even on the basic plan.

Store

Ello

Using app

Over 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for taking the time and leaving us a review. We are happy to hear that your experience with Shogun and our support team has been awesome. Thanks. 😊 Sweetan | Client Services Shogun

5 / 5 Share

Nov. 12, 2024

Great help and quick response! Thank you!

Using app

Over 4 years

Total reviews

5

Average rating

5.0

Developer Reply

Hi there, Asaf. Thank you so much for sharing these kind words and leaving us a review. Please let us know if we can help with anything else. :) Sweetan | Client Services Shogun

5 / 5 Share

Nov. 12, 2024

Best support of any app we've used. Thanks Andre and James!

Using app

About 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Hey Kyle! Thanks for writing this review. That means a lot and I am glad Andre and James could help. I will be happy to share the kind words with them and the entire team. Let us know if there if anything we can help you with. 😊 Sweetan | Client Services Shogun