All reviews

Rating Breakdown

  • 5
    89% (1,777 ratings)
  • 4
    7% (130 ratings)
  • 3
    1% (16 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (43 ratings)

Reviews with Text

  • 99% (1,968)
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5 / 5 Share

Feb. 21, 2021

Love this app, so easy to use. Worth the price. I'm specifically writing this review because I recently received the best support from the Shogun team. I was working over the weekend and couldn't figure out how to use a specific Shogun element for my site. I logged a ticket on a Sunday morning, figuring they'd get back to me on Monday but they got back to me the same day within an hour. There are so many tools that lack support, not Shogun.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

So happy to hear that you had a great experience with the support team! Thank you for your kind words, glad we could help! Karl | Team Lead, Technical Support

5 / 5 Share

Feb. 21, 2021

The app works fine - but even more importantly when we found that our new theme conflicted, the Shogun support team responded fast and provided an easy fix. Nothing like actual helpful human beings that speak plainly and make life easy - thanks team!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Happy to hear that the team could help! Thank you for your review!! Karl | Team Lead, Technical Support

5 / 5 Share

Feb. 19, 2021

I've used the app to create landing pages for events and promotions. Is easy to use and has loads of great features like a countdown timer and contact forms. Customer support is very good

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! Glad to hear that you are benefiting from the features offered! Karl | Team Lead, Technical Support

5 / 5 Share

Feb. 19, 2021

Probably the best page building app out there. A lot of customizations available. Recommend if you want to improve your website design.

Using app

10 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your review! Really appreciate it. Karl | Team Lead, Technical Support

4 / 5 Share

Feb. 18, 2021

This app is great and has lovely customer service (I asked a question and they emailed me back with detailed answers within the hour). However, I wish the design-by-device-type was set up differently -- it often feels like a maze to adjust margins and paddings per device, with the tool sending you back to a sort of 'start menu' when moving between device settings! It would be great if this tool allowed a view which would only show options for a device type at a time (with no possibility to change the other device settings), to allow for further customisation. Currently, pages on mobile or tablet still look clunky if you have elements in 2+ columns. There are also some header bugs for mobile design. Otherwise, it's a great tool, for those willing to figure it out!

Using app

About 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your review! We really appreciate it. Thank you also for your feedback, feedback goes a long way to helping shape future development of Shogun! I'll make sure that this gets to the appropriate team! Please feel free to pass on any other feedback to [email protected]! We'd love to hear it. Karl | Team Lead, Technical Support

5 / 5 Share

Feb. 17, 2021

When I had a problem using the app, I contacted them and they responded within an hour. After that, I was able to use it smoothly and it was very helpful!

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Glad to hear that the team could help you! Karl | Team Lead, Technical Support

5 / 5 Share

Feb. 12, 2021

I'm using Shogun to help me add additional features to my website. The customer support team has been tremendous. In addition to helping me understand things better, they have been proactive in anticipating my requirements.

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Glad to hear that the team could help you out! Let us know if we can help with anything else. :) Karl | Team Lead, Technical Support

5 / 5 Share

Feb. 11, 2021

Great customer support! They were quick to respond to my emails and was very helpful with my inquiries. Thanks again!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We really appreciate it. Karl | Team Lead, Technical Support

5 / 5 Share

Feb. 11, 2021

Still getting to grips with it but support is amazing and what it allows you to create and control is impressive.

Store

Cefinn

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! Please let us know if there is anything that we can help you with. :) Karl | Team Lead, Technical Support

5 / 5 Share

Feb. 8, 2021

Great app and the customer service is fantastic too. Really quick and helpful whenever I need them.

Using app

About 1 year

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for your review! Karl | Team Lead, Technical Support

5 / 5 Share

Feb. 3, 2021

#1 reason for review - Really GREAT support options. Shogun has really simplified web templates to choose from. As a designer, that takes hours of coding out of the picture.

Using app

Over 3 years

Total reviews

5

Average rating

4.2

Developer Reply

So glad to hear that the team could help you out! Thank you so much for your review. Karl | Team Lead, Technical Support

5 / 5 Share

Feb. 2, 2021

Fantastic app, great support! They keep making it easier to make quality content, excited to keep making our site better and better.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your review! Glad to hear that we're helping you create your beautiful site with ease! Karl | Team Lead, Technical Support

5 / 5 Share

Feb. 1, 2021

Shogun is such an amazing tool for someone who doesn't know how to code, I can't recommend it enough! It's extremely user friendly and easy to use, I've had an overall pleasurable experience using it to build out specialty product landing pages for my company. We've already seen some success on enhanced performance when testing old product collection pages versus the new ones made with Shogun. Having the ability to rapidly iterate page layouts and content is a game-changer for agile marketing.

Using app

Over 2 years

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for this awesome review! So glad to hear that you are enjoying using Shogun to create your beautiful site! Glad to have you on board! Karl | Team Lead, Technical Support

5 / 5 Share

Feb. 1, 2021

Shopify内ブログのデザイン変更やLPの作成に使っています。MerginやPaddingがある程度理解出来れば使いこなしやすいです。サポートも(英語ですが)レスポンス早く非常に丁寧で満足しています。

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

ありがとう! We really appreciate the kind words! Glad that the team could help you and that you are enjoying Shogun! Karl | Team Lead, Technical Support

3 / 5 Share

Feb. 12, 2021

pretty difficult to use, if you are expecting user friendly experience like Shopify theme editor , you will be disappointed. User experience is difficult. simplify it Shogun. Even simple email marketing platforms have better drag and drop function.

Using app

20 days

Total reviews

23

Average rating

4.0

Developer Reply

Hi Enes, Thank you for your review. I'm really sorry to hear that you had a negative experience with Shogun. We strive to ensure that the app is easy to use, and helps customers build beautiful stores with ease. We clearly missed the mark here. I can see that my colleague Charles reached out to you by phone but could not get through, then followed up by email to gather further feedback from you to assist with the issues that you are facing. I would ask that you reply to Charles and we would be happy to guide you on what you are hoping to achieve. We really appreciate any feedback that you would like to share with us - it helps us grow and helps us provide you with a better service. I hope that we can help you have a better experience with Shogun. Please do not hesitate to reach out to us. Response to your update: sorry to hear that you are still struggling with getting to grips with Shogun. We have been trying to contact you since you originally posted this review but we have yet to hear back from you about what issues you are facing, what you are finding difficult, or how we can help you. If you could, we would really appreciate it if you could reach back out to us so that we can offer assistance or log the feedback. Thank you, Karl | Team Lead, Technical Support

5 / 5 Share

Jan. 29, 2021

Our theme sucks, but shogun is saving us really big. The flexibility to drag and drop stuff around and create our own pages easily is just top notch. Also the support answers in hours. We were building a new landing page and changing from Mailchimp to klavyio and they helped us change the setup. Thanks James from Support.

Using app

Over 1 year

Total reviews

11

Average rating

4.6

Developer Reply

Thank you so much for your detailed review! We really appreciate the kind words and so will James. Karl | Team Lead, Technical Support

5 / 5 Share

Jan. 27, 2021

Excellent Ap to build landing pages fully integrated with our Shopify store. Perfect support. Very professional team. They provided us very quick and detailed answers to all our questions and gave us necessary video tutorials.

Using app

About 2 months

Total reviews

10

Average rating

5.0

Developer Reply

Thank you so much! Happy that the team could help you out. Let us know if you ever have any other questions. :) Karl | Team Lead, Technical Support

5 / 5 Share

Jan. 26, 2021

Shogun is a great example how good software looks like. Support is epic, too! Thanks & keep up the great work :-)

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! Glad to hear that you are enjoying using Shogun and that the team could help you out when needed. :D Karl | Team Lead, Technical Support

5 / 5 Share

Jan. 24, 2021

Love this app and the service is amazing. Just updated our template and had a minor issue. Emailed support and got it taken care of within an hour. Thanks so much Justine, you are awesome!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! I'll be sure to let Justine know of your kind words :D Karl | Team Lead, Technical Support

5 / 5 Share

Jan. 22, 2021

The app is great! It allows us to be less restrictive with our theme's layout and saves us time since we are not having to write code. Plus, if there is an issue they have excellent customer service! Every time I have a question or an issue they respond quickly and do what they can to help.

Store

EquiFit

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! Glad to hear that Shogun could help you rise above the limitations of your theme! Karl | Team Lead, Technical Support