All reviews

Rating Breakdown

  • 5
    90% (1,764 ratings)
  • 4
    6% (124 ratings)
  • 3
    1% (16 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (41 ratings)

Reviews with Text

  • 99% (1,947)
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5 / 5 Share

Feb. 11, 2021

Still getting to grips with it but support is amazing and what it allows you to create and control is impressive.

Store

Cefinn

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! Please let us know if there is anything that we can help you with. :) Karl | Team Lead, Technical Support

5 / 5 Share

Feb. 8, 2021

Great app and the customer service is fantastic too. Really quick and helpful whenever I need them.

Using app

About 1 year

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for your review! Karl | Team Lead, Technical Support

5 / 5 Share

Feb. 3, 2021

#1 reason for review - Really GREAT support options. Shogun has really simplified web templates to choose from. As a designer, that takes hours of coding out of the picture.

Using app

Over 3 years

Total reviews

5

Average rating

4.2

Developer Reply

So glad to hear that the team could help you out! Thank you so much for your review. Karl | Team Lead, Technical Support

5 / 5 Share

Feb. 2, 2021

Fantastic app, great support! They keep making it easier to make quality content, excited to keep making our site better and better.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your review! Glad to hear that we're helping you create your beautiful site with ease! Karl | Team Lead, Technical Support

5 / 5 Share

Feb. 1, 2021

Shogun is such an amazing tool for someone who doesn't know how to code, I can't recommend it enough! It's extremely user friendly and easy to use, I've had an overall pleasurable experience using it to build out specialty product landing pages for my company. We've already seen some success on enhanced performance when testing old product collection pages versus the new ones made with Shogun. Having the ability to rapidly iterate page layouts and content is a game-changer for agile marketing.

Using app

Over 2 years

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for this awesome review! So glad to hear that you are enjoying using Shogun to create your beautiful site! Glad to have you on board! Karl | Team Lead, Technical Support

5 / 5 Share

Feb. 1, 2021

Shopify内ブログのデザイン変更やLPの作成に使っています。MerginやPaddingがある程度理解出来れば使いこなしやすいです。サポートも(英語ですが)レスポンス早く非常に丁寧で満足しています。

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

ありがとう! We really appreciate the kind words! Glad that the team could help you and that you are enjoying Shogun! Karl | Team Lead, Technical Support

3 / 5 Share

Feb. 12, 2021

pretty difficult to use, if you are expecting user friendly experience like Shopify theme editor , you will be disappointed. User experience is difficult. simplify it Shogun. Even simple email marketing platforms have better drag and drop function.

Using app

20 days

Total reviews

23

Average rating

4.0

Developer Reply

Hi Enes, Thank you for your review. I'm really sorry to hear that you had a negative experience with Shogun. We strive to ensure that the app is easy to use, and helps customers build beautiful stores with ease. We clearly missed the mark here. I can see that my colleague Charles reached out to you by phone but could not get through, then followed up by email to gather further feedback from you to assist with the issues that you are facing. I would ask that you reply to Charles and we would be happy to guide you on what you are hoping to achieve. We really appreciate any feedback that you would like to share with us - it helps us grow and helps us provide you with a better service. I hope that we can help you have a better experience with Shogun. Please do not hesitate to reach out to us. Response to your update: sorry to hear that you are still struggling with getting to grips with Shogun. We have been trying to contact you since you originally posted this review but we have yet to hear back from you about what issues you are facing, what you are finding difficult, or how we can help you. If you could, we would really appreciate it if you could reach back out to us so that we can offer assistance or log the feedback. Thank you, Karl | Team Lead, Technical Support

5 / 5 Share

Jan. 29, 2021

Our theme sucks, but shogun is saving us really big. The flexibility to drag and drop stuff around and create our own pages easily is just top notch. Also the support answers in hours. We were building a new landing page and changing from Mailchimp to klavyio and they helped us change the setup. Thanks James from Support.

Using app

Over 1 year

Total reviews

11

Average rating

4.6

Developer Reply

Thank you so much for your detailed review! We really appreciate the kind words and so will James. Karl | Team Lead, Technical Support

5 / 5 Share

Jan. 29, 2021

Absolutely phenomenal. Incredible support. Wonderful app. Couldn't possibly ask for more. Speedy and efficient, very friendly.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! Glad to hear that the team could help you out. :D Karl | Team Lead, Technical Support

5 / 5 Share

Jan. 27, 2021

Excellent Ap to build landing pages fully integrated with our Shopify store. Perfect support. Very professional team. They provided us very quick and detailed answers to all our questions and gave us necessary video tutorials.

Using app

About 2 months

Total reviews

10

Average rating

5.0

Developer Reply

Thank you so much! Happy that the team could help you out. Let us know if you ever have any other questions. :) Karl | Team Lead, Technical Support

5 / 5 Share

Jan. 26, 2021

Shogun is a great example how good software looks like. Support is epic, too! Thanks & keep up the great work :-)

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! Glad to hear that you are enjoying using Shogun and that the team could help you out when needed. :D Karl | Team Lead, Technical Support

5 / 5 Share

Jan. 24, 2021

Love this app and the service is amazing. Just updated our template and had a minor issue. Emailed support and got it taken care of within an hour. Thanks so much Justine, you are awesome!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! I'll be sure to let Justine know of your kind words :D Karl | Team Lead, Technical Support

5 / 5 Share

Jan. 21, 2021

Service is amazing, there are very fast to sort out the issues, Joseph you are amazing men. I will tell to many guys to use this app

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Really appreciate it. I will be sure to pass your kind words onto Joseph! Karl | Team Lead, Technical Support

4 / 5 Share

Jan. 21, 2021

The team has been super helpful in helping us accomplish our goal which is to create on brand and dynamic blog pages. Still new to the platform - but super promising!

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your kind words! Really appreciate them! Let us know if you ever need assistance! Karl | Team Lead, Technical Support

5 / 5 Share

Jan. 20, 2021

Fantastic app! The page builder allowed us to create amazing and professional looking pages for our website very fast. On top of that, Shogun's customer service is phenomenal. Anytime we had any questions they responded really fast and were always there to help.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! Happy to hear that the team could help you out! Karl | Team Lead, Technical Support

5 / 5 Share

Jan. 19, 2021

Great Support Team! Responded to my request promptly and within two emails my request was handled. Thank you!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! Really appreciate it. :) Karl | Team Lead, Technical Support

5 / 5 Share

Jan. 14, 2021

Colby from customer support was so so helpful! He was able to walk me through editing with quick responses and a professional manner. This app has been great so far in building our site's blog exactly how we want. Highly recommend!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words, I'll be sure to pass them along to Colby! Glad that he could help you out and that Shogun is empowering you to build the site that you want! Karl | Team Lead, Technical Support

5 / 5 Share

Jan. 14, 2021

Quick response with helpful support. I can handle submissions and pages easily with this APP. Recommend!

Using app

Over 1 year

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for your review! Glad to hear that Shogun is helping you make content much easier. :D Karl | Team Lead, Technical Support

5 / 5 Share

Jan. 13, 2021

I use this app a lot for blog posts, product and landing pages. Simple to use and if it gets hard, the support team are quick and helpful.

Using app

Over 1 year

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for your review and for your loyalty! Noticed that you originally installed Shogun over 4 years ago - that groups you with some of our longest customers - that's amazing, and we appreciate it! Karl | Team Lead, Technical Support

4 / 5 Share

Jan. 13, 2021

It can be complicated if you don't use it all the time but the support team is awesome and answers your questions right away - live chat! Once you get used to it shogun is very powerful and allows way more creativity than standard templates.

Using app

5 months

Total reviews

1

Average rating

4.0

Developer Reply

Glad to hear that the team were there when you needed them! Thank you for leaving us a review. Please let us know if there is anything else that we can help you with! Karl | Team Lead, Technical Support