Shogun ‑ Landing Page Builder
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pretty difficult to use, if you are expecting user friendly experience like Shopify theme editor , you will be disappointed. User experience is difficult. simplify it Shogun. Even simple email marketing platforms have better drag and drop function.
Hi Enes, Thank you for your review. I'm really sorry to hear that you had a negative experience with Shogun. We strive to ensure that the app is easy to use, and helps customers build beautiful stores with ease. We clearly missed the mark here. I can see that my colleague Charles reached out to you by phone but could not get through, then followed up by email to gather further feedback from you to assist with the issues that you are facing. I would ask that you reply to Charles and we would be happy to guide you on what you are hoping to achieve. We really appreciate any feedback that you would like to share with us - it helps us grow and helps us provide you with a better service. I hope that we can help you have a better experience with Shogun. Please do not hesitate to reach out to us. Response to your update: sorry to hear that you are still struggling with getting to grips with Shogun. We have been trying to contact you since you originally posted this review but we have yet to hear back from you about what issues you are facing, what you are finding difficult, or how we can help you. If you could, we would really appreciate it if you could reach back out to us so that we can offer assistance or log the feedback. Thank you, Karl | Team Lead, Technical Support
Our theme sucks, but shogun is saving us really big. The flexibility to drag and drop stuff around and create our own pages easily is just top notch. Also the support answers in hours. We were building a new landing page and changing from Mailchimp to klavyio and they helped us change the setup. Thanks James from Support.
Thank you so much for your detailed review! We really appreciate the kind words and so will James. Karl | Team Lead, Technical Support
Absolutely phenomenal. Incredible support. Wonderful app. Couldn't possibly ask for more. Speedy and efficient, very friendly.
Thank you for your review! Glad to hear that the team could help you out. :D Karl | Team Lead, Technical Support
Excellent Ap to build landing pages fully integrated with our Shopify store. Perfect support. Very professional team. They provided us very quick and detailed answers to all our questions and gave us necessary video tutorials.
Thank you so much! Happy that the team could help you out. Let us know if you ever have any other questions. :) Karl | Team Lead, Technical Support
Shogun is a great example how good software looks like. Support is epic, too! Thanks & keep up the great work :-)
Thank you for your review! Glad to hear that you are enjoying using Shogun and that the team could help you out when needed. :D Karl | Team Lead, Technical Support
Love this app and the service is amazing. Just updated our template and had a minor issue. Emailed support and got it taken care of within an hour. Thanks so much Justine, you are awesome!
Thank you for your review! I'll be sure to let Justine know of your kind words :D Karl | Team Lead, Technical Support
Service is amazing, there are very fast to sort out the issues, Joseph you are amazing men. I will tell to many guys to use this app
Thank you for your review! Really appreciate it. I will be sure to pass your kind words onto Joseph! Karl | Team Lead, Technical Support
The team has been super helpful in helping us accomplish our goal which is to create on brand and dynamic blog pages. Still new to the platform - but super promising!
Thank you for your kind words! Really appreciate them! Let us know if you ever need assistance! Karl | Team Lead, Technical Support
Fantastic app! The page builder allowed us to create amazing and professional looking pages for our website very fast. On top of that, Shogun's customer service is phenomenal. Anytime we had any questions they responded really fast and were always there to help.
Thank you for your review! Happy to hear that the team could help you out! Karl | Team Lead, Technical Support
Great Support Team! Responded to my request promptly and within two emails my request was handled. Thank you!
Thank you for your review! Really appreciate it. :) Karl | Team Lead, Technical Support
Colby from customer support was so so helpful! He was able to walk me through editing with quick responses and a professional manner. This app has been great so far in building our site's blog exactly how we want. Highly recommend!
Thank you so much for your kind words, I'll be sure to pass them along to Colby! Glad that he could help you out and that Shogun is empowering you to build the site that you want! Karl | Team Lead, Technical Support
Quick response with helpful support. I can handle submissions and pages easily with this APP. Recommend!
Thank you for your review! Glad to hear that Shogun is helping you make content much easier. :D Karl | Team Lead, Technical Support
It can be complicated if you don't use it all the time but the support team is awesome and answers your questions right away - live chat! Once you get used to it shogun is very powerful and allows way more creativity than standard templates.
Glad to hear that the team were there when you needed them! Thank you for leaving us a review. Please let us know if there is anything else that we can help you with! Karl | Team Lead, Technical Support
Very handy app to build pages. But what is especially good is the customer service! Well done Shogun
Thank you for the kind words! Karl | Team Lead, Technical Support
So much functionality without coding! Loving Shogun, especially how easy it is to control which content is on which screen.
Glad to hear that you are enjoying using Shogun! Thank you for your review. Karl | Team Lead, Technical Support
Really love this app! Every page of Shart.com, other than our home page theme, were designed using Shogun. VERY user friendly, small learning curve, WYSIWYG and excellent customer service via email.
Thank you for your review! We really appreciate it. Karl | Team Lead, Technical Support
The app is very simple to use and it does everything it needs to. I came across a couple of issues when using it, but Rhys from the support team was on hand to provide a solution for me in no time at all.
Glad to hear that you are finding Shogun useful! Thank you for taking the time out of your day to leave us a review, I'll be sure that your kind words get to Rhys. Karl | Team Lead, Technical Support
We love Shogun! We've had nothing but great experiences with the Support team whenever issues or questions arise, and the product is super easy to use. I do wish that there were more customization options within each element, but for the average user, the current breadth will suffice.
Thank you so much for your review!! We really appreciate it. Thank you also for the feedback - would you mind sending us an email at [email protected] with the customisation options you would like to see? Would love to hear them and get them to the right team. Thank you, Karl | Team Lead, Technical Support
I have used this plugin for various websites and the support team is very helpful. I'm able to do everything I need to with their drag and drop features! Would love to see more prebuilt modules/sections rather than entire pages or individual elements. For example (photo square on left side, text header & text on right side) with margins and padding already pre-set.
Thank you for your review, and for your feedback! This is feedback that we get often and is on our roadmap for future developments! Feel free to pass on any other suggestions to [email protected] and we can make sure that it gets to the right team! Karl | Team Lead, Techncial Support
Always there to help with questions promptly. Can't say how much I appreciate it. Customer service 10/10
Thank you for your review! We really appreciate your review. :D Karl | Team Lead, Technical Support
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