All reviews

Rating Breakdown

  • 5
    90% (2,955 ratings)
  • 4
    6% (205 ratings)
  • 3
    1% (29 ratings)
  • 2
    1% (25 ratings)
  • 1
    2% (74 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 14, 2021

Very Good App - Very Good Customer Service. I would recommend Shogun for everyone who would ask me.

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you! Really appreciate your review. Karl | Team Lead, Technical Support

5 / 5 Share

March 13, 2021

Easy web building. Fast response when help is asked for. Friendly support, great recommendation! For small businesses and companies.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Let us know if you require any further assistance! Karl | Team Lead, Technical Support

5 / 5 Share

March 12, 2021

Great app and great support! They were quick to reply and help me get some product pages edited and ready to launch.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! Let us know if we can be of any further assistance! Karl | Team Lead, Technical Support

5 / 5 Share

March 12, 2021

Very pleased with the service. Super quick to respond and very helpful advice. Easy to follow guidance with their use of screen recordings

Store

ISSET

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Glad to hear that the team could help you out! Thank you for taking the time out of your day to leave us a review! Karl | Team Lead, Technical Support

5 / 5 Share

March 11, 2021

Love the Shogun customer support and how easy it is to use the app! We use this app across multiple Shopify stores as it is easy to use and build landing pages. Thanks Shogun team!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review! Really happy to hear that you are enjoying using Shogun! Karl | Team Lead, Technical Support

5 / 5 Share

March 11, 2021

Shogun has become indispensable to our website. It is a huge time saver and allows us to quickly add fully customized pages to our online store. Their support team is very responsive and knowledgeable.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review! I'll make sure that James' hears about your great review! Karl | Team Lead, Technical Support

5 / 5 Share

March 10, 2021

app works. makes page building easier. great support too. The difference between Shogun and Shopify's built-in page builder is that Shogun gives you many more formats and flexibility, which allows you to create a nice page without the need to code.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you! We really appreciate your review. Glad to hear that Shogun is enabling extra flexibility for you! Karl | Team Lead, Technical Support

5 / 5 Share

March 10, 2021

App is Great, helps us create well designed themes, pretty intuitive to use, and support is the best 10/10

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time out of your day to leave us a review! Glad to hear that you are enjoying Shogun. :) Karl | Team Lead, Technical Support

5 / 5 Share

March 10, 2021

Great, easy to use app, with a lot of nice features. The best thing though - amazing and super quick support.

Store

moKee

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Let us know if there is anything else we can help you with :) Karl | Team Lead, Technical Support

5 / 5 Share

March 10, 2021

Great app and flexibility. Also great customer support, they have been very helpful answering my questions promptly. Recommended

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Really appreciate it. Let us know if there is anything else that we can help you with :) Karl | Team Lead, Technical Support

5 / 5 Share

March 9, 2021

Shogun is a great tool that we used on out site to create our Buy Now page. Their support is also phenomenal. They reply very quickly with very thorough and insightful comments. Would absolutely recommend.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! Happy that the team could help you out! Let us know if there is anything else that we can help you with. :) Karl | Team Lead, Technical Support

5 / 5 Share

March 9, 2021

This app allows us to easily and quickly make updates to our website front end that look and function great, with no development knowledge. I had a small hiccup with our page layout and James in the support team got back to me quickly with both a solution and explanation.

Using app

About 3 years

Total reviews

3

Average rating

5.0

Developer Reply

So happy to hear that you are finding Shogun useful! Thank you for taking the time to leave us a review! Karl | Team Lead, Technical Support

5 / 5 Share

March 8, 2021

I love this app as it lets me customize the important pages on my site. The easy-to-use drag and drop frontend design feature is awesome. And the support is phenomenal. I always get very quick and thorough responses to all my questions... and I ask a LOT of questions.

Using app

Over 2 years

Total reviews

8

Average rating

2.5

Developer Reply

So happy to hear that the team are there when you need them! Thank you for your review! Please do let us know if you have any other questions. Karl | Team Lead, Technical Support

5 / 5 Share

March 5, 2021

Great app with amazing support. I love especially the snippet function, the way you can CMD+Z everything and how you can handle the design very easily.

Using app

Over 3 years

Total reviews

6

Average rating

4.3

Developer Reply

Thank you so much for your review! We really appreciate it. Karl | Team Lead, Technical Support

5 / 5 Share

March 4, 2021

I am thrilled with this app and the customer service. I experienced a coding issue caused by another app that was not allowing collection pages to load on the site. James quickly responded and Charles quickly went out of his way to find a solution. Great communication and service!

Using app

Over 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your review! We really appreciate your kind words, I'll be sure to pass your review onto James and Charles! Karl | Team Lead, Technical Support

5 / 5 Share

March 4, 2021

Excellent service and support by Colby! Shogun itself is a great app, facilitating so much in cases the original theme doesn't allow for flexibility. Much recommended. (https://stiksen.com)

Store

Stiksen

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thank you! So happy to hear that you are enjoying Shogun, I'll be sure that your kind words get onto Colby! Karl | Team Lead, Technical Support

5 / 5 Share

March 3, 2021

The team has been quick to help with issues I had so far! Been loving the interface! Recommend considering this app when looking for a page builder.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review! Glad to hear that you are enjoying using Shogun! Karl | Team Lead, Technical Support

5 / 5 Share

March 2, 2021

It's super easy to build beautiful pages, and their support specialists (like Justine Apacible) are AMAZING! She got back to me within 20 minutes, and helped me build a better page!

Using app

About 3 years

Total reviews

5

Average rating

5.0

Developer Reply

That's awesome to hear! Thank you for your review, I'll make sure that your kind words get to Justine! Karl | Team Lead, Technical Support

5 / 5 Share

March 1, 2021

Awesome app and great service as well! Highly recommended! I have asked questions by email a couple of times and always receive great responses.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hi! Thank you for your review! Glad you're enjoying Shogun. Karl | Team Lead, Technical Support

5 / 5 Share

Feb. 26, 2021

Customer service and response time is outstanding. Colby helped me solve a hiccup with a shogun custom form box and was super helpful and quick getting back to me via chat and email.

Using app

Over 1 year

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for your review! I'll be sure to pass your kind words to Colby! Let us know if there is anything else that we can help you with. Karl | Team Lead, Technical Support