All reviews

Rating Breakdown

  • 5
    90% (2,967 ratings)
  • 4
    6% (209 ratings)
  • 3
    1% (30 ratings)
  • 2
    1% (25 ratings)
  • 1
    2% (74 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 17, 2021

When I had a problem using the app, I contacted them and they responded within an hour. After that, I was able to use it smoothly and it was very helpful!

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Glad to hear that the team could help you! Karl | Team Lead, Technical Support

5 / 5 Share

Feb. 17, 2021

Best customer service! Most of the third party apps take a while to get back to an email question. Shogun responded right away. Rhys Hamer was awesome and solve my problems right away. He even took a video to show me how to fix everything. Very impressed and am super happy about the shogun capabilities. Other companies need to have this level of customer service.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review! I'm happy to hear that Rhys could help you out - I'll be sure that your kind words get to him! Karl | Team Lead, Technical Support

5 / 5 Share

Feb. 16, 2021

This app is quite possibly Shopify's best visual web builder. But aside of features, what defines them is their stellar customer service. I emailed them and within 24 hours they got back to me with a detailed answer/solution. Justine A from their support team helped me out with an amazing attitude!

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

What an awesome review! Thank you for your kind words. I am glad to hear that the team could help you out, will be sure that Justine gets your review! Karl | Team Lead, Technical Support

5 / 5 Share

Feb. 16, 2021

Highly recommend. We've tried a dozen page-building apps for Shopify and Shogun wins by far. If possible, I would also give their Customer Service 6 stars because of their quick and thorough responses.

Using app

9 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review! Really appreciate the kind words! Karl | Team Lead, Technical Support

5 / 5 Share

Feb. 15, 2021

Fantastic platform ! Templets available or option to personalise ! The Support system very efficient ! Fast in replying and provide steps and video easy to follow even if you are not tech savvy !

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review! Glad to hear that you are enjoying Shogun! Karl | Team Lead, Technical Support

5 / 5 Share

Feb. 12, 2021

Great customer support. Very Helpful. Helped with every issue I've had, response was rather quick. Will continue to work with Shogun.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! Glad you are enjoying Shogun! Karl | Team Lead, Technical Support

5 / 5 Share

Feb. 12, 2021

I'm using Shogun to help me add additional features to my website. The customer support team has been tremendous. In addition to helping me understand things better, they have been proactive in anticipating my requirements.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Glad to hear that the team could help you out! Let us know if we can help with anything else. :) Karl | Team Lead, Technical Support

5 / 5 Share

Feb. 11, 2021

Have been using for 3 yrs or so, it was always well thought out and useful, but over time has just gotten better and better. Support is second to none.

Using app

Over 4 years

Total reviews

3

Average rating

5.0

Developer Reply

So happy to have you on board all this time! Appreciate your loyalty! Thank you so much for your review! Karl | Team Lead, Technical Support

5 / 5 Share

Feb. 11, 2021

Great customer support! They were quick to respond to my emails and was very helpful with my inquiries. Thanks again!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We really appreciate it. Karl | Team Lead, Technical Support

5 / 5 Share

Feb. 11, 2021

Still getting to grips with it but support is amazing and what it allows you to create and control is impressive.

Store

Cefinn

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! Please let us know if there is anything that we can help you with. :) Karl | Team Lead, Technical Support

5 / 5 Share

Feb. 8, 2021

I'm just getting started, but it looks pretty user friendly. It definitely helps having the chat help though to get through a few confusing parts.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Happy to hear that the team could help you out! Thank you for your review. Karl | Team Lead, Technical Support

5 / 5 Share

Feb. 8, 2021

Great app and the customer service is fantastic too. Really quick and helpful whenever I need them.

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your review! Karl | Team Lead, Technical Support

5 / 5 Share

Feb. 4, 2021

This is one of the best drag and drop tools I have used to make custom designed websites. As a designer with no coding experience, I often struggle to bring my web designs to life without a developer, but Shogun has really helped me launch my designs. They have really fast support, I have emailed them several times with questions and they always offer quick, detailed and friendly replies.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! Really appreciate the detailed review that you have left for us. So happy to hear that Shogun helped you launch! Karl | Team Lead, Technical Support

5 / 5 Share

Feb. 3, 2021

Great support team! Worked with a rep to fix a landing page issue I was having and they were very quick and supportive even though it was out of scope.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Happy to hear that the team could help you out! Karl | Team Lead, Technical Support

5 / 5 Share

Feb. 3, 2021

#1 reason for review - Really GREAT support options. Shogun has really simplified web templates to choose from. As a designer, that takes hours of coding out of the picture.

Using app

About 4 years

Total reviews

5

Average rating

4.2

Developer Reply

So glad to hear that the team could help you out! Thank you so much for your review. Karl | Team Lead, Technical Support

5 / 5 Share

Feb. 2, 2021

Shogun is easy to use and the support is great. A great way to setup landing pages and custom product pages for your website (without zero coding experience needed).

Using app

11 months

Total reviews

14

Average rating

4.7

Developer Reply

That's so great to hear! Thank you for your review. Karl | Team Lead, Technical Support

5 / 5 Share

Feb. 2, 2021

Fantastic app, great support! They keep making it easier to make quality content, excited to keep making our site better and better.

Using app

Almost 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your review! Glad to hear that we're helping you create your beautiful site with ease! Karl | Team Lead, Technical Support

5 / 5 Share

Feb. 2, 2021

I use Shogun because I love how creative it allows me to be within a theme. Great customer service too, shoutout to Sweetan, who really helped me fix an issue I was encountering with a page.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! I'll be sure that your kind words get to Sweetan! Karl | Team Lead, Technical Support

5 / 5 Share

Feb. 1, 2021

Shogun is such an amazing tool for someone who doesn't know how to code, I can't recommend it enough! It's extremely user friendly and easy to use, I've had an overall pleasurable experience using it to build out specialty product landing pages for my company. We've already seen some success on enhanced performance when testing old product collection pages versus the new ones made with Shogun. Having the ability to rapidly iterate page layouts and content is a game-changer for agile marketing.

Using app

Over 2 years

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for this awesome review! So glad to hear that you are enjoying using Shogun to create your beautiful site! Glad to have you on board! Karl | Team Lead, Technical Support

5 / 5 Share

Feb. 1, 2021

We love what we can do with GetShogun. And when we're stuck, their support is exceptional and fast. Extra Kudos to Colby for the awesome service!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We really appreciate it. I will be sure to pass your kind words onto Colby! Karl | Team Lead, Technical Support