All reviews

Rating Breakdown

  • 5
    90% (2,955 ratings)
  • 4
    6% (205 ratings)
  • 3
    1% (29 ratings)
  • 2
    1% (25 ratings)
  • 1
    2% (74 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 31, 2020

The app is very simple to use and it does everything it needs to. I came across a couple of issues when using it, but Rhys from the support team was on hand to provide a solution for me in no time at all.

Using app

About 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Glad to hear that you are finding Shogun useful! Thank you for taking the time out of your day to leave us a review, I'll be sure that your kind words get to Rhys. Karl | Team Lead, Technical Support

5 / 5 Share

Dec. 30, 2020

We love Shogun! We've had nothing but great experiences with the Support team whenever issues or questions arise, and the product is super easy to use. I do wish that there were more customization options within each element, but for the average user, the current breadth will suffice.

Store

Stix

Using app

Over 4 years

Total reviews

11

Average rating

5.0

Developer Reply

Thank you so much for your review!! We really appreciate it. Thank you also for the feedback - would you mind sending us an email at [email protected] with the customisation options you would like to see? Would love to hear them and get them to the right team. Thank you, Karl | Team Lead, Technical Support

5 / 5 Share

Dec. 30, 2020

Amazing and quick service! Very easy to understand guided responses. Very friendly agents. Easy to communicate.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! We really appreciate it. :D Karl | Team Lead, Technical Support

5 / 5 Share

Dec. 28, 2020

I have used this plugin for various websites and the support team is very helpful. I'm able to do everything I need to with their drag and drop features! Would love to see more prebuilt modules/sections rather than entire pages or individual elements. For example (photo square on left side, text header & text on right side) with margins and padding already pre-set.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review, and for your feedback! This is feedback that we get often and is on our roadmap for future developments! Feel free to pass on any other suggestions to [email protected] and we can make sure that it gets to the right team! Karl | Team Lead, Techncial Support

5 / 5 Share

Dec. 28, 2020

Very quick and effective attention from Sweetan Mankotia. Very good explanation to our question, Thanks

Store

Poppox

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! I will be sure to pass on your kind words to Sweetan! Karl | Team Lead, Technical Support

5 / 5 Share

Dec. 24, 2020

Always there to help with questions promptly. Can't say how much I appreciate it. Customer service 10/10

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We really appreciate your review. :D Karl | Team Lead, Technical Support

5 / 5 Share

Dec. 18, 2020

Great app, we use it a lot and really love it. Also Kalen from their team has been a hero to us and super helpful to answer all questions. The only thing worth considering is the page limit, my wish to the Shogun team is that this would have been set a bit higher. With a lot of blog posts and products you can easily have several hundred pages, which then makes it pretty expensive. Other than that really great and thanks to the Shogun team.

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your detailed review! I'll be sure to pass on your kind words to Kalen. Appreciate the feedback regarding page limits, will make sure that gets to the right team! Karl | Team Lead, Technical Support

5 / 5 Share

Dec. 17, 2020

I have been using the app for over a year - and have found it to be intuitive to use and is reliable. They have great customer support for technical issues and questions.

Using app

About 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We appreciate your loyalty with us. :) Karl | Team Lead, Technical Support

5 / 5 Share

Dec. 17, 2020

Very happy with this app, easy to build and understand. Custom support is very efficient, helped me in less than 24h. Highly recommended!

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! So happy to hear that the team could help you. Karl | Team Lead, Technical Support

5 / 5 Share

Dec. 17, 2020

Very fast support! They also went above and beyond correcting errors in my main theme which caused problems outside of just Shogun.

Using app

5 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much! Glad we could help you out. Let us know if you have any other questions or issues! Karl | Team Lead, Technical Support

5 / 5 Share

Dec. 16, 2020

This app is great! I have been creating my website with Shogun and have so many customization options. And the support has been amazing, whenever I have an issue the support team helps me figure everything out with videos and screenshots.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear that you are finding value from Shogun and that the team could help you out when you needed us! Thank you for your review. :D Let us know if there is anything else that we can help you with! Karl | Team Lead, Technical Support

5 / 5 Share

Dec. 16, 2020

Super fast response from Shogun's support team. They solved my problem in less than 5 minutes. Very happy!

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear that we could help you out! Thank you for taking the time out of your day to leave us this review! Let us know if there is anything else that we can help you with! Karl | Team Lead, Technical Support

5 / 5 Share

Dec. 15, 2020

I have been teaching myself how to make a website. So it's definitely had its challenges along the way! While I don't always find Shohun that intuitive...I've absolutely had my moments with it! What I have loved, is the customer service. They always answer me quickly. Show me visual aid to overcome my concern and have taught me how to make it work without paying someone to do it for me. So for that, I will give them 5 stars. Plus, using this page builder looks way better than an original template offering (in my opinion) :)

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your awesome review! Glad to hear that you are finding value from Shogun - would love to hear any of your feedback about the product, feel free to send it over to [email protected] and we will get it into the hands of the right teams! We are always looking at ways to make it a smoother experience. Let us know if there is anything else that we can help you with. Karl | Team Lead, Technical Support

5 / 5 Share

May 25, 2023

Absolutely incredible service. All my questions are answered quickly and with great detail. I highly recommend the app to anyone who needs dynamic responsive product and or static pages. The features are very elaborated

Using app

Over 5 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you very much for your review! Glad to hear that the team could help you out. Karl | Team Lead, Technical Support

5 / 5 Share

Dec. 15, 2020

Wouldnt be anywhere without this app. so deadly and easy to use. I recommend it to anyone that doesn't know how to code and wants a little extra pizzazz

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Glad to hear that Shogun could help you add a little pizzazz to your store - it looks fantastic. The van conversions look amazing, too! Thank you for your review. :) Karl | Team Lead, Technical Support

5 / 5 Share

Dec. 15, 2020

Super quick response and fix. My editor wasn't loading with the Streamline template and they took care of it within 5 minutes or sending an email and fixing it. Love how quick and easy it is to make one - off landing pages for the site.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Happy to hear that the team could help you! Let us know if there is anything else that we can help you with. Thank you for taking the time to leave a review! Karl | Team Lead, Technical Support

5 / 5 Share

Dec. 15, 2020

We use Shogun for our Blog-Posts, Landing Pages and Newsletter Signup Form - Landing Pages. The program is easy to use and possibilitys to create a design for your page are amazing. Good amount of templates to choose from, or the possibbility to save designed pages as your own template to use again for future pages. If there is anything i am clueless with the support is always happy to help!

Using app

9 months

Total reviews

8

Average rating

4.9

Developer Reply

Thank you for your review! We really appreciate it. Glad to hear that you are finding Shogun useful and are enjoying using it. Let us know if we can help with anything! Karl | Team Lead, Technical Support

5 / 5 Share

Dec. 15, 2020

This app is pretty easy to use - even for someone like me with no experience or knowledge of building a website - but what makes it much easier is the great customer support. The team is always very responsive and provides help with video on the matter, any day of the week, and day and night. Thank you so much particularly Justine and Sweetan!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review! Glad to hear that you are enjoying using the app and that the support team could help you out when you needed them! I'll be sure to pass on your kind words to Justine and Sweetan. :) Karl | Team Lead, Technical Support

5 / 5 Share

Dec. 10, 2020

GREAT customer service, highly recommend!!! Especially by Chris M. He sent me a video recorded step-by-step tutorial of what I needed help with, stellar.

Using app

Over 5 years

Total reviews

2

Average rating

4.5

Developer Reply

I will be sure to pass on your kind words to Chris! He will definitely appreciate them. Thank you for your review! Karl | Team Lead, Technical Support

5 / 5 Share

Dec. 10, 2020

So far we have had a really good experience with the app and the support of Shogun is amazing - they usually reply within an hour and go out of their way to help. Would recommend.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Glad to hear that the Support team could help you out! Thank you for your review and recommendation! Karl | Team Lead, Technical Support