Shogun ‑ Landing Page Builder
Shogun - Advanced Landing Page Builder
Rating
4.7
feedback
3,305
chart
#550
All reviews
Rating Breakdown
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Sept. 19, 2023
Easy to use and the support is superb!
Hey there, Jacob! Thank you so much for sharing your feedback and leaving us a review. We are super excited to hear that Shogun has been easy to use and that our support team has been able to help. Please let us know if there is anything we can help with in the future. 😊 Sweetan | Client Services Shogun Page Builder
Sept. 18, 2023
Shogun has totally lifted my website (I was previously using a free Shopify template)! I'm not an IT guru, but find the page creator easy to navigate using the Shogun guides. The customer service has been outstanding! Easy to book using Calendly, and Sweetan on the Support team is so very helpful. He has been very patient and taught me how to use and get the most of Shogun, including how to use and get the benefits from Sections. I would highly recommend.
Thank you so much for taking the time and sharing your experience, Charlene. We are super glad to hear that Shogun has lifted your website and that our app has been easy to navigate with the guides and the help center documents. I am very happy to hear that I could help. It has always been a pleasure to communicate with you and we'll look forward to assisting you again in the future. 😊 Sections are indeed very powerful and I am glad you are utilizing the feature. Thanks for the honest recommendation. 🫶 Sweetan | Client Services Shogun Page Builder
Sept. 15, 2023
We were experiencing an issue on our on of our pages. Images were spanning beyond the width of the page. Reached out to Shogun support and they fixed it within 5 minutes! Awesome support! This was the only issue I have come across thus far.
Thank you so much for leaving us this wonderful review, Justin. We are super glad to hear that our support team was able to resolve the issue for you within 5 minutes. Our team is always here to assist and answer any questions you may have. And, we'll look forward to serving you again. 😊 Thank you for your love and support. 🫡 Sweetan | Client Services Shogun Page Builder
Sept. 14, 2023
I am so grateful for the help that I received to reconfigure images on a landing page. Leah was incredibly knowledgeable and quick to address the issue. She even recorded a video explaining how to fix the issue. I am extremely happy with the support!
Hi Jen! Thank you for taking the time and leaving us a review. 🎉 Leah is indeed amazing and I am glad to hear that she was able to resolve the issue for you with the recorded video that explained how to fix the issue. We appreciate the kind words and I am happy to share them with our entire team. Please do let us know if there is anything else we can assist you with. 😊 Sweetan | Client Services Shogun Page Builder
Sept. 14, 2023
Fast and Effective service. Easy to build your page with Shogun!
Hi there, Dong! Thank you so much for leaving us a review. We are happy to hear that Shogun has been fast and effective for your requirements and that it has been a breeze to create and design pages. Please let us know if there is anything else we can help you with. 😊 Sweetan | Client Services Shogun Page Builder
Sept. 13, 2023
Support from Andre was 10/10! From start to finish he was very knowledgable and patient with my questions. His responses were thorough, straightforward and easy to understand.
Hi there, Anna! Thank you so much for leaving us a review. I am super glad to hear that Andre was able to help guide you from start to finish and answer the questions for you. I'll be sure to share the feedback with him and our entire support team. 🫡 Please don't hesitate to write back to us if you bump into any issues or have any further questions. We are always happy to answer them for you. 😊 Sweetan | Client Services Shogun Page Builder
Sept. 11, 2023
I've been using the Shogun app for a while now, and I couldn't be more impressed with their customer support and response time. It's not every day that you come across an app that excels in both functionality and customer service. Whenever I've encountered any issues or had questions about the app's features, their support team has been nothing short of amazing. They are not only incredibly knowledgeable but also incredibly responsive. I've never had to wait for more than a few hours to receive a helpful and thorough response.
Hi there, Frederik! Thank you so much for leaving us such a wonderful review and sharing your experience with Shogun and the support team. We greatly appreciate the kind words. 😊 We are super glad to hear that you are having an amazing time working with Shogun. Our support team is available 24/7 and we will continue to serve you in the future as well. Please don't hesitate to write back to us if you have any further questions. Thank you so much for your love and support. 🫡 Sweetan | Client Services Shogun Page Builder
Sept. 7, 2023
My guy Andre is a rockstar. He helped me every step of the way. I was an issue with my pages displaying differently and I was making it more complicated than what it was. Andre had the answers and the plan. Much appreciated!!!!
Hey there, Brittany! Thank you so much for taking the time and share your experience with Shogun and the support team in the form of this wonderful review. Andre is indeed a rockstar and I am super glad to hear that he was able to help resolve the issue with the pages. I am going to share your kind words with him and our entire support team. 🫡 Please let us know if there is anything else we can assist you with in the future. We greatly appreciate the love and support. 😊 Sweetan | Client Services Shogun Page Builder
Sept. 7, 2023
GREAT
Hi there, Ellie! Thank you so much for leaving us a review. We are glad to hear that you are finding Shogun to be great when it comes to your requirements. Please do let us know if there is anything else we can assist you with in the future. 😊 Sweetan | Client Services Shogun Page Builder
Sept. 6, 2023
アンカーリンクや画像調整等、不明点に対して迅速かつ丁寧に教えてくださいました。チャットやメールでもやり方がわからない内容については、画面録画を添付してくれたり、zoomでのレクチャもしてくれたりしました。とても助かりました！
Thank you so much for taking the time and leaving us a review, Ryo. I am super glad to hear that your experience with Shogun and our support team has been such a positive one. It was great to communicate with you. 😊 Our team is always happy to record videos when it comes to helping resolve issues or guide you in the right direction. We'll be here to assist you again should you bump into any issues. Thank you so much for all the love and support. 💜 Sweetan | Client Services Shogun Page Builder
Sept. 6, 2023
Very easy to use and excellent customer service and support when things go wrong. I spoke to Leah who had us back up and running within 5 minutes of us having an issue.
Thank you so much for sharing your honest experience in the form of this review, Harry. 😊 We sincerely appreciate the kind words. I am glad to hear that Leah was able to help resolve the issue within 5 minutes. ⚡ I'll be sure to share the feedback with her and the entire support team Let us know if there is anything we can assist you with in the future. Sweetan | Client Services Shogun Page Builder
Sept. 6, 2023
Great support from team to help solving the issue!
Hey there, Nat. Thank you so much for leaving us a review. We are always happy to assist you and will look forward to assisting you again. Please don't hesitate to write back to us should you bump into any issues. Thanks for you support. 🫡 Sweetan | Client Services Shogun Page Builder
Sept. 6, 2023
I'm only subscribed to the base plan and when I encountered an obscure error, the Shogun support team was exceptionally responsive, helpful and attentive (especially Sweetan). I highly recommend this service for building your business - the customer service is unparalleled and the software is intuitive. 10/10 would recommend :)
Thank you so much for taking the time and sharing your experience in the form of this review, Harvey. It was great to communicate with you and I am happy to hear that I was able to assist you. Thanks for the kind words and the encouragement. 🫡 Our support team is always here to assist you and we'll look forward to serving you again. We appreciate the honest recommendation. 😊 Sweetan | Client Services Shogun Page Builder
Sept. 5, 2023
We love it. We use it for our home page a several other pages and makes it easier.
Thank you so much for your love, Edgar. We appreciate you leaving us a review and are glad to hear that Shogun has been helpful when it comes to designing the homepage and other pages on the store. Please let us know if there is anything we can help you with in the future. 😊 Sweetan | Client Services Shogun Page Builder
Sept. 5, 2023
Its a great app with a great customer service! Thanks Matt for your prompt support for solving some minor issues that we had with our store. Best service ever!! Keep up the good work SHOGUN!
Hi there, we appreciate the kind words. Thank you so much for leaving us this review and sharing the feedback with respect to your experience with Shogun and our support team. 😊 I am glad Matt could help and I'll be sure to share this with him. We also look forward to assisting you again in the future. Thanks for your love and support. 🫡 Sweetan | Client Services Shogun Page Builder
Sept. 4, 2023
I found out that I had a major issue with my site over the weekend (the links behind all of the images inside my Shogun pages were not working). So I reached out to Shogun via chat on a holiday Monday (Labor Day). They were quick to respond and said that they found no issue with their app on my site. A normal conversation with a normal app team would have ended here. But, Rhys at Shogun ACTUALLY cared about me and my Shopify store and making sure that my site was working. He dug in a little further and found another app that I had recently installed that was actually causing the issue. STILL not finished, he actually took screenshots of that other app's code and sent it to me to send to the other app developer to tell them exactly what to change to fix the issue. AND THEN he said that if the app developer if the app that actually caused the issue would not agree to text fixes or make any changes, that the Shogun development team would take over and do testing to make sure that all apps were working together. Holy cow! I cannot get over the customer service! Seriously legendary.
Hi there, Taylar! Thank you so much for taking the time and sharing your experience in the form of this review. We greatly appreciate the kind words and are glad to hear that your experience with Shogun and the support team has been an incredible one. 😊 Our support team strives to go above and beyond as we value your support. We are available 24/7 and we always like to ensure we can either resolve the issue for you or we can guide you in the right direction. I am so happy to hear that Rhys was able to help investigate the issue in the store. I have shared the feedback with our entire team and it really means a lot to us. 🫶 We'll be here to assist you again should you bump into any issues or have any questions, please don't hesitate to reach out to us. Thank you so much for your love and support. 🫡 Sweetan | Client Services Shogun Page Builder
Sept. 4, 2023
I purchased a Shogun plan to create sections to supplement my Shopify theme. I'm new to Shopify and Shogun. Their online support is superb. Someone named Rhys worked with me for half-an-hour, showing me how to create the masonry grid I was looking for. Great app, great service.
Hi there, James! 👋 Thanks for leaving us a review. We are very happy to hear that Shogun has been the perfect supplement to your Shopify theme and the requirements. The Sections are a powerful feature and they allow you to achieve so many things. 😊 Rhys is amazing and I see you had a wonderful experience while working on the issues with him. I'll be happy to share the feedback with him and our entire support team. Our team is always here to assist you. Thank you for your support. Sweetan | Client Services Shogun Page Builder
Sept. 4, 2023
Support team is absolutely wonderful. They were quick to reply and offer solutions. If they couldn't figure something out they would reach back to see if I got the issue resolved. Love this team
Thank you so much for leaving us a review, Revenant! We sincerely appreciate the kind words. We are very excited to hear that you are having such a wonderful experience with the app and our support team. We always ensure we fix the issues for you or guide you in the right direction. And, we'll continue to serve you in the future as well. 😊 Thanks for all the love and support. 💜 Sweetan | Client Services Shogun Page Builder
Aug. 31, 2023
I am very new to this app and so far it is really great. I had some questions and logged on to the "chat" function to seek assistance. I received a video demo as a response, fully explaining what needed to be done to fix my error. I was incredibly impressed with the service and this did in fact fix my issue. Thank you for your help and I look forward to using the app more as my business grows.
Hello, Sinéad! 👋 Thank you so much for sharing such kind words and leaving us a review. We are extremely happy to hear that your experience with Shogun and our support team has been a positive one. We do try our best to record videos with steps to help resolve the issue or answer the questions you may have. I am glad our team was able to help fix the issue. 🫡 We look forward to assisting you again in the future. Please don't hesitate to write back if you bump into any issues. Thanks for the love and support. 🫶 Sweetan | Client Services Shogun Page Builder
Sept. 1, 2023
I really like this app.
Hi there, Sam. Thanks for sharing the feedback in the form of this review. It was great to communicate with you over a phone call and I am glad we could help. We greatly appreciate your love and support. 😊 Sweetan | Client Services Shogun Page Builder