All reviews

Rating Breakdown

  • 5
    89% (1,777 ratings)
  • 4
    7% (130 ratings)
  • 3
    1% (16 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (43 ratings)

Reviews with Text

  • 99% (1,968)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 27, 2024

Top class support from James and Sweetan, highly recommended

Using app

Over 2 years

Total reviews

8

Average rating

5.0

Developer Reply

Hi there, James. Thanks for sharing your feedback and leaving us a review. We are super glad to hear about your experience with Shogun and our support. It was great to communicate with you and I will be happy to share the kind works with James as well. Thanks for the honest recommendation. Please let us know if there is anything else we can assist you with in the future. 😊 Sweetan | Client Services Shogun

5 / 5 Share

Feb. 22, 2024

For someone like me, who knows what they want but knows almost no programming- it really is the BEST!

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for leaving us a review and sharing the feedback, James. We designed Shogun to be easy-to-use without having to code and we are super glad to hear that you are having a great experience with Shogun. We'll be here to assist you if you bump into any issues or have any further questions. Thank you so much for your support. 😊 Sweetan | Client Services Shogun

5 / 5 Share

Feb. 22, 2024

Rhys was very helpful and replied super quick to all of my questions.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Alice. Thanks for taking the time and leaving us a review. 💜 We are glad to hear that you had an amazing support experience with Rhys. I will be happy to share the feedback with him and the entire team. Please let us know if there is anything else we can help you with in the future. We appreciate your support. 😊 Sweetan | Client Services Shogun

5 / 5 Share

Feb. 20, 2024

Justine was super helpful and got my question answered promptly !

Using app

Over 4 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Gracie. Thank you so much for leaving us a review and sharing your experience. I am happy to hear Justine was able to help and answer the questions. I will be sure to share the kind words with her. Please let us know if there is anything else we can assist you with. Thanks for your continued support. 😊 Sweetan | Client Services Shogun

5 / 5 Share

Feb. 20, 2024

James from Support was quick to remedy a situation where one of my pages had an error on a live page. Great customer service

Using app

Over 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Chris. Thank you for taking the time and leaving us a review. I am happy to hear that James was able to help resolve an issue quickly. I will be sure to share the feedback with him and our entire support team. We are here to assist you should you bump into any issues or have any further questions. Thanks for your support. :) Sweetan | Client Services Shogun

5 / 5 Share

Feb. 16, 2024

Great tool for a company that does not have developers. Especially great support when something goes wrong. Their rep Alex Harper saved a couple projects that were coming down to the wire and helped me make a deadline.

Store

DERMA E

Using app

Over 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Hi there, Mike. Thanks for leaving us this review. We are super glad to hear that Shogun has been helpful for your requirements. We designed the app to ensure you can get started and create awesome pages and designs without coding knowledge, but can also utilize custom code. I will be happy to share the kind words with Alex and we'll look forward to assisting you again. Thanks for your support. 😊 Sweetan | Client Services Shogun

5 / 5 Share

Feb. 13, 2024

Using app

About 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for leaving us a review, Liz. We appreciate the love and support. :) Sweetan | Client Services Shogun

5 / 5 Share

Feb. 12, 2024

Best page building app on Shopify, use on both of our websites + always recommend to friends to use this app for page building.

Using app

About 4 years

Total reviews

12

Average rating

3.3

Developer Reply

Hi there, Jimmy. Thanks for taking the time and leaving us a review. We are excited to hear that your experience with Shogun has been such a positive one. Please let us know if there is anything we can help with in the future. Thanks for your honest recommendation. :) Sweetan | Client Services Shogun

5 / 5 Share

Feb. 6, 2024

Good! This app is easy to use when building pages. Rhys helped me very promptly. He is really good!! Nice app!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for leaving us a review, Lily. We are glad to hear that you are finding Shogun easy to use. Thanks for the feedback. I will be happy to share the kind words with Rhys and the entire support team. Sweetan | Client Services Shogun

5 / 5 Share

Jan. 30, 2024

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Fatemah. Thank you so much for taking the time and leaving us a review. Please do let us know if there is anything else we can assist you with. We appreciate your continued support. Sweetan | Client Services Shogun

5 / 5 Share

Jan. 27, 2024

Shogun really is your secret weapon to optimising your store to maximise conversions. Moreover, the support is exceptional, Sweetan spent a lot of time patiently talking me through a challenge and he even jumped on a call late evening of a weekend. Very much appreciated, thank you....

Store

pawable

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hey there, Neil! Thank you for taking the time and leaving us a review. It was great to communicate with you and I am glad to hear that I was able to help resolve the issue. We are always here to assist you should you bump into any other issues or have any further questions. Thank you so much for all the love and support. 😊 Sweetan | Client Services Shogun

5 / 5 Share

Jan. 26, 2024

Exceptional support. Proactive and focused on problem-solving, the staff members contribute significantly. The app is deeply integrated and fully functional, consistently driven to update its functionality. It's not cheap, but the value you receive in return is substantial. In my opinion, it's the best tool you can get!

Using app

17 days

Total reviews

8

Average rating

4.8

Developer Reply

Hi there, Daniel. Thanks for sharing your feedback in the form of this wonderful review. We are super glad to hear that your experience with Shogun and our support team has been wonderful and that you are finding the app functional with respect to your requirements. Please let us know if there is anything else we can assist you with. We appreciate your support. Sweetan | Client Services Shogun

5 / 5 Share

Jan. 12, 2024

It has prompt and effective assistance in resolving my issues via chat. Rhys's professionalism and swift problem-solving skills are commendable.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time and leaving us a review and sharing your feedback, Samantha. We greatly appreciate this. Rhys is indeed awesome and I am glad to hear that he could help resolve the issues. I am happy to pass on the kind words to him. Please don't hesitate to write back to us if you have any further questions. We'll be here to answer them for you. 😊 Sweetan | Client Services Shogun ‑ Landing Page Builder

5 / 5 Share

Jan. 9, 2024

Amazing customer service!

Using app

Over 3 years

Total reviews

18

Average rating

4.8

Developer Reply

Hi, Bruno. Thank you for leaving us a review and sharing your love. Our support team is glad to hear about your experience and we'll look forward to assisting you again in the future. 😊 Sweetan | Client Services Shogun ‑ Landing Page Builder

5 / 5 Share

Jan. 9, 2024

Super fast support!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hey, Serenad. Thanks for taking the time and leaving us a review. We are happy to hear that you are having a great experience with Shogun and our support team. Let us know if there is anything else we can help with. 😊 Sweetan | Client Services Shogun ‑ Landing Page Builder

5 / 5 Share

Jan. 8, 2024

I emailed the helpline from Shogun with an issue I was struggling with and I received a very prompt reply from James who understood my issue and gave me a couple of different steps to be able to solve it right away.

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, Victoria. Thank you so much for leaving us a review. I am glad to hear that James was able to under the issue and offered help with steps to resolve it right away. I will be happy to share the feedback with him and our entire support team. We'll also be looking forward to assisting you again in the future. 😊 Sweetan | Client Services Shogun ‑ Landing Page Builder

5 / 5 Share

Dec. 26, 2023

They did a great job trouble shooting then fixing an issue I was having.

Using app

Over 6 years

Total reviews

2

Average rating

5.0

Developer Reply

Hey there, Jeff. Thank you so much for leaving us this review. We greatly appreciate your feedback and are glad to hear that our team was able to fix the issue for you. We'll be here to assist you again and will look forward to hearing back from you. Thanks for your support. 😊 Sweetan | Client Services Shogun A/B Testing & CRO

5 / 5 Share

Dec. 19, 2023

Having recently started using Shogun for the first time, my initial experience with their support left an outstanding impression. I encountered an issue, and upon reaching out, they responded promptly with a Loom video that not only addressed my concern but also provided a clear step-by-step guide to resolve it. If their support consistently delivers this level of assistance, I'm genuinely pleased to have chosen Shogun for my landing page needs.

Store

My Store

Using app

2 months

Developer Reply

Hi there, Chris. Thanks for leaving us his review and sharing your positive experience with Shogun and our support team. 🤩 Our team is always here to assist and we strive to ensure we can resolve the issue or answer questions promptly while trying our best to record videos where possible to share the steps. 😊 We'll ensure you have the same experience moving forward. Please let us know if there is anything else we can assist you with in the future. Sweetan | Client Services Shogun A/B Testing & CRO

5 / 5 Share

Dec. 19, 2023

This app is easy to use. Also, if you don't understand something, the support will help you right away. Very good service. Thanks again Justine and Sweetan.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the review, Kei. We sincerely appreciate the feedback and are glad to hear you are finding Shogun easy to use while having a great experience with our support team. It was great to connect with you and I'll be sure to share the kind words with Justine as well. 😊 Please don't hesitate to write back to us if you bump into any issues. We are always here to assist. 🫡 Sweetan | Client Services Shogun A/B Testing & CRO

5 / 5 Share

May 8, 2025

Andre is the man!! He was patient and he tested the page on the mobile browser where I was having the issue. He then figured out the issue which was caused by a mistake from one of our team member and sent me a loom on what is happening and how to fix it. Thanks Andre for your patience and your help. You saved the day!

Using app

Over 6 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Raj. Thank you so much for leaving us this review. I am super glad to hear that you had such a great experience with Leah and that she was able to help with the fix. She is indeed amazing and I am happy to share the kind words with her and our entire support team. 😊 We are always here to help and answer the questions and we'll look forward to assisting you again in the future. Thanks for your love and support. ❤️ Sweetan | Client Services Shogun A/B Testing & CRO