All reviews

Rating Breakdown

  • 5
    90% (2,955 ratings)
  • 4
    6% (205 ratings)
  • 3
    1% (29 ratings)
  • 2
    1% (25 ratings)
  • 1
    2% (74 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 6, 2023

Great support from team to help solving the issue!

Store

GQSize

Using app

About 2 years

Total reviews

7

Average rating

4.9

Developer Reply

Hey there, Nat. Thank you so much for leaving us a review. We are always happy to assist you and will look forward to assisting you again. Please don't hesitate to write back to us should you bump into any issues. Thanks for you support. 🫡 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Sept. 6, 2023

I'm only subscribed to the base plan and when I encountered an obscure error, the Shogun support team was exceptionally responsive, helpful and attentive (especially Sweetan). I highly recommend this service for building your business - the customer service is unparalleled and the software is intuitive. 10/10 would recommend :)

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time and sharing your experience in the form of this review, Harvey. It was great to communicate with you and I am happy to hear that I was able to assist you. Thanks for the kind words and the encouragement. 🫡 Our support team is always here to assist you and we'll look forward to serving you again. We appreciate the honest recommendation. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Sept. 5, 2023

We love it. We use it for our home page a several other pages and makes it easier.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your love, Edgar. We appreciate you leaving us a review and are glad to hear that Shogun has been helpful when it comes to designing the homepage and other pages on the store. Please let us know if there is anything we can help you with in the future. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Sept. 5, 2023

Its a great app with a great customer service! Thanks Matt for your prompt support for solving some minor issues that we had with our store. Best service ever!! Keep up the good work SHOGUN!

Using app

Almost 4 years

Total reviews

18

Average rating

4.3

Developer Reply

Hi there, we appreciate the kind words. Thank you so much for leaving us this review and sharing the feedback with respect to your experience with Shogun and our support team. 😊 I am glad Matt could help and I'll be sure to share this with him. We also look forward to assisting you again in the future. Thanks for your love and support. 🫡 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Sept. 4, 2023

I found out that I had a major issue with my site over the weekend (the links behind all of the images inside my Shogun pages were not working). So I reached out to Shogun via chat on a holiday Monday (Labor Day). They were quick to respond and said that they found no issue with their app on my site. A normal conversation with a normal app team would have ended here. But, Rhys at Shogun ACTUALLY cared about me and my Shopify store and making sure that my site was working. He dug in a little further and found another app that I had recently installed that was actually causing the issue. STILL not finished, he actually took screenshots of that other app's code and sent it to me to send to the other app developer to tell them exactly what to change to fix the issue. AND THEN he said that if the app developer if the app that actually caused the issue would not agree to text fixes or make any changes, that the Shogun development team would take over and do testing to make sure that all apps were working together. Holy cow! I cannot get over the customer service! Seriously legendary.

Using app

Over 2 years

Total reviews

3

Average rating

3.3

Developer Reply

Hi there, Taylar! Thank you so much for taking the time and sharing your experience in the form of this review. We greatly appreciate the kind words and are glad to hear that your experience with Shogun and the support team has been an incredible one. 😊 Our support team strives to go above and beyond as we value your support. We are available 24/7 and we always like to ensure we can either resolve the issue for you or we can guide you in the right direction. I am so happy to hear that Rhys was able to help investigate the issue in the store. I have shared the feedback with our entire team and it really means a lot to us. 🫶 We'll be here to assist you again should you bump into any issues or have any questions, please don't hesitate to reach out to us. Thank you so much for your love and support. 🫡 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Sept. 4, 2023

I purchased a Shogun plan to create sections to supplement my Shopify theme. I'm new to Shopify and Shogun. Their online support is superb. Someone named Rhys worked with me for half-an-hour, showing me how to create the masonry grid I was looking for. Great app, great service.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, James! 👋 Thanks for leaving us a review. We are very happy to hear that Shogun has been the perfect supplement to your Shopify theme and the requirements. The Sections are a powerful feature and they allow you to achieve so many things. 😊 Rhys is amazing and I see you had a wonderful experience while working on the issues with him. I'll be happy to share the feedback with him and our entire support team. Our team is always here to assist you. Thank you for your support. Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Sept. 4, 2023

Support team is absolutely wonderful. They were quick to reply and offer solutions. If they couldn't figure something out they would reach back to see if I got the issue resolved. Love this team

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for leaving us a review, Revenant! We sincerely appreciate the kind words. We are very excited to hear that you are having such a wonderful experience with the app and our support team. We always ensure we fix the issues for you or guide you in the right direction. And, we'll continue to serve you in the future as well. 😊 Thanks for all the love and support. 💜 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Aug. 31, 2023

I am very new to this app and so far it is really great. I had some questions and logged on to the "chat" function to seek assistance. I received a video demo as a response, fully explaining what needed to be done to fix my error. I was incredibly impressed with the service and this did in fact fix my issue. Thank you for your help and I look forward to using the app more as my business grows.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Sinéad! 👋 Thank you so much for sharing such kind words and leaving us a review. We are extremely happy to hear that your experience with Shogun and our support team has been a positive one. We do try our best to record videos with steps to help resolve the issue or answer the questions you may have. I am glad our team was able to help fix the issue. 🫡 We look forward to assisting you again in the future. Please don't hesitate to write back if you bump into any issues. Thanks for the love and support. 🫶 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Sept. 1, 2023

I really like this app.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Sam. Thanks for sharing the feedback in the form of this review. It was great to communicate with you over a phone call and I am glad we could help. We greatly appreciate your love and support. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Aug. 31, 2023

Great experience! Easy to use and the chat is super useful. I had a few questions and they answered super quickly and efficiently

Store

ROSALY

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, Clara. Thank you so much for taking the time and leaving us a review. We are super glad to hear about your amazing experience with Shogun. I am also happy to hear that our support team was able to answer the questions in a timely manner for you. Please let us know if there is anything we can help with in the future. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Aug. 31, 2023

Incredible app to test out new page designs with amazing customer support that came to our rescue when something stopped working suddenly.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for sharing your honest feedback in the form of this review, Zach. We are super excited to hear that you are finding Shogun to be an incredible app when it comes to working on page designs. We are working on some cool new features and we'd love for you to try them out as they are released. I will be sure to share the kind words with our entire support team. Please let us know if we can help you with something else. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Aug. 30, 2023

Very friendly service, super helpful with video tutorials and quick support. I really enjoy editing with SHOGUN

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking the time and leaving us a review, Tara. 🫡 We greatly appreciate the honest feedback and are happy to hear that your experience with Shogun and the support team has been positive. We try our best to record and share video tutorials and are super glad that they were helpful. Thank you so much for your love and support. Please do let us know if there is anything else we can help you with. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Aug. 28, 2023

Quick and Prompt service from Rhys. I was assisted instantly and my problem resolved within minutes of asking for help. 10/10 Service!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you so much for leaving us a review. I am glad to hear that Rhys was quick to help and resolve the issues within minutes. I'll be sure to share the feedback with him. Please let us know if there is anything else we can assist you with. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Aug. 24, 2023

I've been using this app for nearly a year now. It's an excellent app with excellent features and support. The only downside is that it's a little bit pricy.

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for leaving us a review, Hareendra. We appreciate the honest feedback and are happy to hear that you are finding the app and the features along with our support excellent. We also appreciate the feedback about pricing and I am happy to share this internally as it helps us to continue improving the app further. 😊 Thank you so much for your long-term support. Please do let us know if there is anything else we can assist you with in the future. Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Aug. 23, 2023

We've had a great experience using Shogun. We built a beautiful homepage and landing page quickly and had great support from the customer service team. They helped us with any issues we ran into promptly and even jumped on a few video calls to take us through some training. Sweetan has assisted us a few times and was incredibly patient and knowledgeable. Their online tutorials and community posts are also a great help, thanks, guys!

Store

LAPOCHE

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Stephanie! Thank you so much for taking the time and sharing your experience. We are very glad to hear that Shogun was helpful in designing a beautiful homepage along with other landing pages. 😊 It was really great to communicate with you and I am happy that I was able to assist you. We are continuously working on adding more help center documents and tutorials as we understand they can be super useful. Please don't hesitate to write back and we'll be here to assist you again. 🫶 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Aug. 23, 2023

Fantastic product, but even more important.. fantastic customer support! I wish they had live chat on the starter plan, but email support is really responsive.

Store

DMSO

Using app

2 months

Total reviews

4

Average rating

4.3

Developer Reply

Thank you for taking the time and leaving us a review, Erik. Glad to hear that Shogun has been fantastic when it comes to your requirements and that our support was able to assist you. 🫡 Our team is super quick via email as well, but we appreciate the feedback and I have shared this internally. Please let us know if there is anything else we can assist you with. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Aug. 22, 2023

great to work with and great support. super responsive. can truly recommend it. great tool thanks guys!

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thank you so much for leaving us a review. We are super glad to hear that you are finding Shogun great to work with and that your experience with our support team has been positive. Thank you so much for the recommendation and support. 🫡 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Aug. 21, 2023

This app has completely lifted my website! It is very versatile, with the option to chose from templates or to start a page design from scratch. I've been using it a couple of weeks and have comfortably figured out how it works. The support team is on hand to help via chat, and they are fantastic! Easy to reach and so helpful. I am so glad I chose Shogun.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Charlene! Thank you so much for taking the time and leaving us a review here. 🫡 It was great to communicate with you and I am so glad to hear that your experience with Shogun has been amazing where the app has lifted your website and the options and feature are helpful when it comes to your requirements. Our support team is always here to assist you and we'll be happy to assist you again in the future. Thank you so much for choosing Shogun. 🫶 We appreciate your love and support. ❤️ Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Aug. 18, 2023

I Like the app, It has help me to build most of my website. Focused on visual building and non-code users I can say that this is pretty much what we needed from the beginning. I would appreciate the inclusion of more features in the future as always.

Using app

Over 3 years

Total reviews

2

Average rating

3.5

Developer Reply

Thank you so much for sharing your honest feedback and leaving us a review. / We are super glad to hear that you like our app and that it has helped to build the website. We understand that a no-code solution is super useful and we did design the app while keeping those requirements in mind. Our team is working on a lot of exciting features and we will be happy to share an update as they get released. Please let us know if there is anything else we can help you with in the future. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Aug. 17, 2023

I have recently signed up with Shogun and am absolutely loving it so far. I met with a lovely customer care person who helped me with so many questions. He was very patient and helpful. Definitely recommend this app!

Using app

6 days

Total reviews

4

Average rating

5.0

Developer Reply

Hey there, Lucia! Thank you so much for taking the time and leaving us a review. I am really happy to hear that you are having such a wonderful time exploring Shogun and that your experience with our support team has been exceptional. ❤️ We are here to answer any further questions you may have and will look forward to assisting you again in the future. Thank you so much for the honest recommendation. 🫶 Sweetan | Client Services Shogun Page Builder