All reviews

Rating Breakdown

  • 5
    90% (2,955 ratings)
  • 4
    6% (205 ratings)
  • 3
    1% (29 ratings)
  • 2
    1% (25 ratings)
  • 1
    2% (74 ratings)
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5 / 5 Share

Sept. 18, 2020

Since we are exploring Shogun, we cannot say much about their functionality. User experience, though, is very good but what definitely is understanding is their technical support. We had two requests that were taken care of immediately with no hesitation to walk the extra mile. Thank you!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

So happy we could help! Thank you for your review, we appreciate it! Please let us know if there is anything else that we can help you with! Karl | Team Lead, Technical Support

5 / 5 Share

Sept. 17, 2020

Very good App and easy to use. The support team is THE BEST you could imagine. if you don't understand sth, just write them and they will even show you what to do with screen captures and very detailed messages. Love it.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your feedback, and for taking the time to leave a review! Happy to hear that the team could help you! Karl | Team Lead, Technical Support

5 / 5 Share

Sept. 17, 2020

Essentially app to help improve your pages. Recently had to reach out to support with technical issues - the guys are always quick to respond and get back with helpful responses quickly.

Store

Moasure

Using app

Over 4 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your review! Glad that we could help you out! Karl | Team Lead, Technical Support

5 / 5 Share

Sept. 16, 2020

I use this app to create all the pages on our website other than the homepage and I customized our product pages with it. There is a bit of a learning curve if you are building the pages from scratch but they have lots of templates and support is very responsive. For me this is a "must have" app!

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! We really appreciate the kind words and feedback - happy to hear that you had a good experience with our support team! Karl | Team Lead, Technical Support

5 / 5 Share

Sept. 16, 2020

At this point because of how often I use this app, I think I've spoken to every member of the Shogun team (or close!) and every single person has been personable, and incredibly helpful. I'm a designer with almost no knowledge of code, and the Shogun tool has been instrumental in giving me more freedom to design my Shopify site the way I want it to be. Shogun has become my absolute favorite app, and I even switched from a competitor I was using because it wasn't meeting my needs. I keep finding new ways to use Shogun to not only make for a more beautiful site experience, but also to help increase conversion rates. Recently, I had a question about something having to do with my email integration, and a Shogun member went so far as to send me a tutorial that wasn't even from Shogun. I have yet to have a question go unanswered, and I get a response at any time of day or night within only a few minutes. Cannot recommend more!!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

What an amazing review! So happy to hear that Shogun has been helping you create beautiful pages. Our aim is to give more power to non-developers to really be able to create the pages that they want to - you shouldn't be restricted by not knowing how to code! You think of the ideas, we will worry about the technical side. :) Thanks for taking the time to leave a review! Karl | Team Lead, Technical Support

5 / 5 Share

Sept. 16, 2020

I had some trouble importing a product from Shopify and emailed the team. I got an answer back quickly, and it resolved my issue. Thanks for the fast service and great product!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We really appreciate it! Glad you are enjoying using Shogun! Karl | Team Lead, Technical Support

5 / 5 Share

Sept. 15, 2020

Must have app if you are a Shopify growth store. They make it easy to scale pixel perfect landing pages without the help of a developer. You are missing out if you don't use Shogun.

Store

JUNE

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We really appreciate it. Karl | Team Lead, Technical Support

5 / 5 Share

Sept. 15, 2020

Great app if you aim to take your store to the next level in term of look and feel. I have tried different Pages Builders (in fact I tried the top 10 recommended from search engines) and I settled for Shogun as it has the right blend of usability for non-tech-savvy person and yet powerful results. I was taken to school this morning (literally) by Justine (a Shogun's rep), she patiently taught me how to best take advantage of some of the Shogun App tips and tricks. Now, here I go improving my Shopify store theme!!! Thank you Justine.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your awesome review! I'll be sure to pass on the kind words to Professor Justine! Please let us know if you need any other help! Karl | Team Lead, Technical Support

5 / 5 Share

Sept. 14, 2020

I was experiencing an issue with the accessibility of a page and the team was able to resolve it for me with 24 hours. Really helpful and responsive!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear that the team could help you out! Thank you for taking the time out of your day to leave a review. Karl | Team Lead, Technical Support

5 / 5 Share

May 3, 2021

We needed an easy way for non-tech-savvy team members to create and edit content on our Shopify shop. Shogun was a great choice for us. It has most of the features you would look for in a content manager. And if you need help, the support team are fast and friendly. What I would like to see is more options for the slideshow, akin to the Slick Slider library. Also it would be nice if there was a free plan for development stores.

Using app

About 1 year

Total reviews

6

Average rating

4.2

Developer Reply

Thank you for your review, and for your feedback! Glad to hear that you are enjoying using Shogun and has been a great choice for you! Karl | Team Lead, Technical Support

5 / 5 Share

Sept. 14, 2020

Shogun support very fast and extremely helpful. Kalen answered my question completely and helped a lot! Thank you

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

So happy to hear that Kalen could help! I'll be sure to pass the kind words onto him. Karl | Team Lead, Technical Support

5 / 5 Share

Sept. 13, 2020

Great support, very fast, always helpful. Really useful app for customizing my site, particularly blogs and informational pages. Recommend!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the review! We really appreciate it. Karl | Team Lead, Technical Support

5 / 5 Share

Sept. 10, 2020

I started using Shogun over a month ago, can't praise the product high enough. Additionally, the team and the support they offer is second to none. If you're looking for a landing page builder I highly recommend.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

So happy to hear that you are enjoying using Shogun! Thanks for leaving us this review! Karl | Team Lead, Technical Support

5 / 5 Share

Sept. 10, 2020

Just tried the app for the first time and ran into an issue. Emailed customer service and they replied almost immediately. They walked us through the simple steps to solve the issue, which turned out to be self inflicted. Great app and even better customer service.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for taking the time out of your day to leave this review! We really appreciate it - glad to hear that you are enjoying using Shogun and that the team could help you out! Karl | Team Lead, Technical Support

5 / 5 Share

Sept. 10, 2020

Our company Heckler Design has been using Shogun for a long time. Love all the feature it provided and gives us designer so much freedom to showcase our products the best way. Would highly recommend Shogun to design and improve website.

Store

Heckler

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your loyalty! Thank you for taking the time out of your day to leave such a nice review! Karl | Team Lead, Technical Support

5 / 5 Share

Sept. 8, 2020

Great experience so far. I had some trouble figuring out how to move icons and text around, so I spoke with James via the chat function. He was very helpful - he walked me through the processes with multiple how-to screen recordings and explanations. Thank you, James! -Hannah W.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Hannah! Thank you so much for your review! I will be sure to let James know that you have left such a kind review. Please let us know if you have any other questions. Karl | Team Lead, Technical Support

5 / 5 Share

Sept. 5, 2020

Really like Shogun. I've massively improved my pages using it and the customer support is amazing: helpful response by email, often in minutes, solved all my queries.

Using app

Almost 2 years

Total reviews

8

Average rating

2.4

Developer Reply

Thank you so much for your review! We really appreciate it. :) Karl | Team Lead, Technical Support

5 / 5 Share

Sept. 3, 2020

Really loving customising our Shopify template with Shogun. Amazing Support Team in turning around an issue I had. They are incredibly effective and helpful and polite!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We really appreciate it. Karl | Team Lead, Technical Support

5 / 5 Share

Sept. 1, 2020

Customer support was incredibly responsive and helpful. I contacted support with an issue and they resolved it within the space of 9 hours. This might be first for me! While a bit finicky sometimes, the app does everything I would expect it to do.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time out of your day to leave us this lovely review! We really appreciate it and I am so glad to hear that the Support team could help you out. Please let us know if you ever have any other issues or questions :) Karl | Team Lead, Technical Support

5 / 5 Share

Sept. 1, 2020

Can not recommend this app more. Makes building the pages I want so easy without any complicated coding. Being a small business and having to do a lot myself usually means a lot of wasted time trying to figure things out but I love the ease of this app and the support is super fast too. Thanks, Shogun team!

Using app

About 4 years

Total reviews

10

Average rating

5.0

Developer Reply

Really appreciate the kind words - that's our aim, to make it as fast and as easy as possible so that you can concentrate on more important things like selling your products! Thanks for your review! Karl | Team Lead, Technical Support