All reviews

Rating Breakdown

  • 5
    90% (2,955 ratings)
  • 4
    6% (205 ratings)
  • 3
    1% (29 ratings)
  • 2
    1% (25 ratings)
  • 1
    2% (74 ratings)
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5 / 5 Share

Aug. 31, 2020

Give Kalen a raise, hands down the best customer experience I've had with an app. The program itself is great and achieved everything we needed it to.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review! I'll be sure to pass on your kind feedback to Kalen! Glad to hear that you are also enjoying Shogun. :) Karl | Team Lead, Technical Support

5 / 5 Share

Aug. 31, 2020

Awesome app, the immediate support is just top-notch with a knowledgeable staff! this is what makes it my only choice for a page builder

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

So happy to hear that you are enjoying Shogun and that the support team could help you out! Thanks for taking the time out of your day to leave a review. Karl | Team Lead, Technical Support

5 / 5 Share

Aug. 31, 2020

Excellent support, always helps me out within five minutes via the integrated chat :) Thank you very much!

Using app

7 months

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for your awesome review! Really appreciate it and happy to hear that the team could help you out. Let us know if you have any other questions! Karl | Team Lead, Technical Support

5 / 5 Share

Sept. 7, 2020

Had some issue about the App, but the customer service helped me to solve in patience. I will use this app all the time.

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi Jessie, I am so sorry to hear that you're experiencing some frustration with Shogun. I can see that our customer service team reached out about two hours after your initial contact to get this resolved for you. The issue that you are having is due to there being 6 users on your account being added to Shogun, but you are currently on a plan that allows just 2 users. We would be happy to help you with this if you could follow up with my colleague who reached out to you. Looking forward to hearing from you. Karl | Team Lead, Technical Support

5 / 5 Share

Aug. 28, 2020

Great interaction with the their support with some questions, they reached out to me directly. Shogun is a powerful yet simple to use page builder... I was surprised at the level of detail to get page elements exactly where you want them... and renders perfectly on desktop and mobile.

Using app

About 2 months

Total reviews

7

Average rating

4.0

Developer Reply

Thanks so much for the kind words! Very happy to have you as a client. Please do let us know if there is anything else we can do to be helpful, or if you have any suggestions for making the product even better :) - Nick (Cofounder, Shogun)

5 / 5 Share

Aug. 27, 2020

This application made web design so easy! My Shopify theme wouldn't let me do much on most of my pages and this drag-and-drop system is so much easier than coding. Great customer service too. I had a question and they responded immediately

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the positive review! Our goal is to make your web design easy and fun so I am super glad to hear that it's going good :) I'll pass along your kind comments to the support team.

5 / 5 Share

Aug. 26, 2020

Took a little bit of effort to get things how I wanted them after coming across an issue with the way our theme was behaving with the app. Shogun's support were very helpful though and resolved the issue quickly. Would happily recommend.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for taking the time to leave this review! Really appreciate the kind words - always happy to help! Please let us know if you have any other questions or issues that we can help you with! Karl | Team Lead, Technical Support

5 / 5 Share

Aug. 25, 2020

I just started using this App, and I can't say enough about the immediate support I received when I ran into a glitch I wanted to fix. I received an answer and how to fix it within a couple of hours. But the incredible part was, they gave me a video showing me what to paste where, made from my own site, so I could clearly see and very easily fix the issue. What a game changer! 10 STARS!!!!!!!!! Well deserved, and thank you so much!!

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your awesome review! So happy to hear that the team could help you out when you needed help! I will be sure to share this review with the team! Please do not hesitate to get in touch if you have any other issues or questions. :) Karl | Team Lead, Technical Support

5 / 5 Share

Aug. 24, 2020

Overall, Shogun has made it significantly easier to build nice landing pages for our company's website. On top of that, whenever I've had a question, they've been quick to respond, and their answers have been very helpful in solving the problem (shoutout to Justine for her help!).

Using app

3 months

Total reviews

8

Average rating

5.0

Developer Reply

Glad to hear that you are enjoying using Shogun and that our support team could help you out! I'll be sure to let Justine know that you left a review. Thank you for taking the time out of your day to leave this review! Karl | Team Lead, Technical Support

5 / 5 Share

Aug. 23, 2020

I'm very happy for the Good Customer Serivce provided by Shogun :) They solved my website issue very soon.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We really appreciate it! Karl | Team Lead, Technical Support

5 / 5 Share

Aug. 23, 2020

This is a fantastic app, and the support team are super responsive and helpful. Most recently, I logged a support request this morning and Justine responded within 10 mins having fixed my issue (and this is on a Sunday!) Thanks team!

Store

BOLOUGA

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We really appreciate it! Glad our 24/7 support team could help you out! I'll be sure to let Justine know you reviewed! Karl | Team Lead, Technical Support

5 / 5 Share

Aug. 22, 2020

I had a situation and an assistant Justine Apacible helped me with my issue. She is quick Professional And helped me to resolve my issue. Very happy about that. Thank you Justine.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

I'll be sure to pass those kind words onto Justine! Thanks for taking the time to leave a review! Karl | Team Lead, Technical Support

5 / 5 Share

July 26, 2021

This app is very great (simple to use, powerful) and their support team very responsive and helpful. I recommend..

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We really appreciate the kind words. Glad you're liking Shogun! Karl | Team Lead, Technical Support

5 / 5 Share

Aug. 21, 2020

Amazing Tool and Support! It's a must have app if you want to scale your business without spending a lot of money for coders. Love it :)

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review and your kind words! Glad to hear that you are enjoying using Shogun! Karl | Team Lead, Technical Support

5 / 5 Share

Aug. 21, 2020

Very good customer service from Sweetan Mankotia. He took through the whole process of fixing our issue and helped us at every step. He sent us tutorials that he took on our website and followed up and made sure that everything was working properly.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! I'll be sure to let Sweetan know that you have left such a lovely review! Glad that we could help you out. Karl | Team Lead, Technical support

5 / 5 Share

Aug. 20, 2020

Good Customer Service by Jopeel Quimpo. Shogun solve every my technical issue. The customer service send me a video tutorial take done by therself. I can see the effort on it. THanks a lot

Store

H2 Hub

Using app

Over 3 years

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for your review! I will be sure to pass these kind words onto Jopeel! Let us know if there is anything else that we can help you with! Karl | Team Lead, Technical Support

5 / 5 Share

Aug. 18, 2020

I joined Shogun a couple of weeks ago, and the support I have received in so many different ways is totally outstanding, one of the Best that I've ever come across. The support is 24/7, nothing is too small or too big, too silly or too complicated to ask.... I send an e-mail off and I know without a doubt that it'll be answered with all the very clear and uncomplicated information that I need to achieve what I was trying to do. The reply to the e-mail I sent off a couple of hours earlier has prompted me to write this review because of the outstanding service that Andre gave to me. I'd been trying to doing something in particular & I just couldn't seem to get it to work, but I knew it would be easy, so I sent a couple of screen shots off in my email and Andre sent back to me a short time later, a link within my email to a screen capture video of the actual page that I was working on, just how to achieve what I was trying to do. It was really simple and easy once I knew exactly how to do this. Once again the support from Andre and all of Shogun is far more outstanding than any that I've come across for a looooong time. The pages are simple, fun & easy to use, whether you use the templates or build from scratch. I see my business will defiantly grow, with now using Shogun. My only regret is that I didn't start using Shogun much sooner. Thank you once again Andre, your time & expertise is gratefully appreciated. Rose Lewis Rose Lewis Quilting

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Holy cow, what an amazing review! We are so thankful that you have had such a pleasant experience. Our team works really hard to ensure that you feel completely supported throughout your ecommerce journey and I am thrilled to hear that we hit the mark. Andre is one of our best and we're so glad you feel the same way :) I will pass your comments along to Andre and once again, thanks so much for all of your comments! Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

Aug. 18, 2020

Quick and very helpful support. Nice in an online world where problems often have to be fixed quickly.

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

I'm so glad to hear that the support was quick and helpful! We know that our users need problems resolved as soon as possible so we set aggressive goals to make sure we can get to you fast! Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

Aug. 17, 2020

Excellent product and exactly the tool we needed to help our growth team quickly create landing page experiments for our paid user acquisition campaigns.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review! We really appreciate it! Karl | Team Lead, Technical Support

5 / 5 Share

Aug. 16, 2020

Shogun is great, perfect for building your pages just as you like. Justine Apacible is always very helpful and responds to all my queries and helps me fix all my issues almost instantly

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time out of your day to leave a review! Glad to hear that Justine could help you out, I'll be sure to let her know that you left this review! Karl | Team Lead, Technical Support