All reviews

Rating Breakdown

  • 5
    90% (2,955 ratings)
  • 4
    6% (205 ratings)
  • 3
    1% (29 ratings)
  • 2
    1% (25 ratings)
  • 1
    2% (74 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 15, 2020

I'm 7 days into the 10 day trial, and will definitely continue. The app itself is great, there's some getting used to the logic of how things are structured, and I kind of dip in and out of it as time allows, so my attention span is short. But, the reason for the review is the awesome support. There's nothing worse than carving out an hour to focus on something, and you then hit a barrier and have to way days for support. These guys are great, they know the product inside and out, and respond really quickly, no matter what time it is. Props to Charles and Andre for helping me to get going!

Using app

Almost 3 years

Total reviews

11

Average rating

4.9

Developer Reply

Thank you for your review! We feel that support is just as important as the product itself, we want to be there to help you every step of the way! I'll be sure to pass your kind words onto Charles and Andre - glad to hear that they could help you out! Let us know if there is anything else that we can help you out with. Karl | Team Lead, Technical Support

5 / 5 Share

Aug. 14, 2020

Andre Smith is a great customer support rep and I think he should get promoted! Replied super quick and was very helpful. #TeamAndre

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! Happy to hear that #TeamAndre could help #TeamTigerMats, I'll be sure to pass on your kind words! Karl | Team Lead, Technical Support

5 / 5 Share

Aug. 14, 2020

The developer was so expert to resolve my issue on time. Thanks alot. Very helpful. Suits your busy life.

Store

Nuuvida

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! Happy to hear that Shogun is saving you time! Karl | Team Lead, Technical Support

5 / 5 Share

Aug. 13, 2020

I used this app to create customized pages that are nice looking. This app is great because it's incredibly easy to use to make solid looking pages with no coding experience. There support team is also incredible at helping you with any issues that you run into. Great job guys!

Store

2050

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We really appreciate it. Glad to hear that Shogun could help you make the pages you imagined! Our team are always here if you need anything Karl | Team Lead, Technical Support

5 / 5 Share

Aug. 12, 2020

We're on a trial at the moment and just becoming familiar with your application. Andre couldn't have been more helpful in getting me acquainted with different tools and features. Excellent customer service from a knowledgeable expert!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We really appreciate it. So happy to hear that Andre could help you out - I'll be sure to let him know that you left such kind words! Please do not hesitate to get in touch if you have any other questions, we have a 24/7 support team! Karl | Team Lead, Technical Support

5 / 5 Share

Aug. 12, 2020

Charles is amazing, thank you for your help! Really love this app -- Great work guys!...............

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

I'll be sure to pass those kind words onto Charles! It's always so nice to receive positive feedback like this. Thanks for leaving a review! Let us know if there is anything else that we can help you with! Karl | Team Lead, Technical Support

5 / 5 Share

Aug. 12, 2020

Super app and the support is amazing!!! Easy tool to create fantastic pages. when ever i need help the support team is very helpful and explain things with a recording video. I can definitely recommend this!

Store

LilyVe

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! So happy to hear that you found Shogun helpful while building your store and that our support team was here when you needed us - we want to make building your store as frictionless as possible so that you can concentrate on more important things like growing your business! Let us know if there is anything that we can help you with! Karl | Team Lead, Technical Support

5 / 5 Share

Aug. 11, 2020

I'm very impressed with this app. Beyond the fact that their customer support/technical support team is great and extremely helpful, this is the best thing for Shopify since email marketing for small businesses. At first glance it may seem a bit pricey, however, if you have a decent amount of web design experience or have worked with software like Webflow, you'll be able to build a beautifully responsive, powerful Shopify store which can save you hundreds if not thousands of dollars in the beginning. And for a small business that means more focus on marketing and branding rather than a beautiful but dusty website! Absolutely recommend if you want to take your website to the next level without breaking the bank and hiring expensive developers.

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time out of your day to leave this stellar review! We really appreciate it! I'm so happy to hear that you found Shogun useful for creating your website. Our aim is definitely to take away the pain of development time - store owners like yourself have more important things to be concentrating on than developing a store! Let us know if there is anything else that we can help you with! Karl | Team Lead, Technical Support

5 / 5 Share

Aug. 10, 2020

I'm finally getting the hang of Shogun and I LOVE IT. Andre and Sweetan have recently helped me with my support queries - I basically had an instantaneous and very helpful reply. Great work team and keep it up.

Store

LUXTRA

Using app

Over 2 years

Total reviews

9

Average rating

5.0

Developer Reply

That's awesome to hear that you're starting to get the hang of it! I will pass along your kind review to Andre and Sweetan :) Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

Aug. 9, 2020

We have just finished our trial with Shogun. Very easy to use and pages are fast to load, SEO friendly & look amazing! Customer support team at Shogun are very helpful, almost immediate replies - which is perfect when you're in a hurry to edit live pages :) SEO-wise: Our search traffic has grown by 83% since implementing Shogun to our product/collection pages - which is amazing! Thank you.

Using app

About 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Good to hear that our support has been almost immediate. That's excellent that your SEO has grown by 83% since implementing Shogun. I hope that just keeps on growing :) Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

Aug. 8, 2020

This is a great page builder. But that's not the best part. The chat support is probably the best customer service experience I've had when using an app. They are there doing their best to help you out when you get stuck building your page. 100% recommend Shogun.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

We love to provide the chat support too! So happy to hear that you've been enjoying it so much. Thanks so much for the review. Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

Aug. 8, 2020

Thanks to the prompt and comprehensive, not to mention, super friendly Shogun support team, I fixed an issue with our blog margins that has never happened before. Sweetan even provided a short vid on how I could do it myself, and made it look so easy. Much appreciated!

Using app

24 days

Total reviews

4

Average rating

5.0

Developer Reply

I'm glad to hear that Sweetan could help! We love to share videos when it's easiest to do so. Make sure to check out our webinar series on our website if you enjoy learning more about the platform as well! Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

Aug. 7, 2020

We've loved shogun so far. Their support has been excellent and the page builder offers us flexibility that our shopify theme doesn't have natively.

Using app

Almost 2 years

Total reviews

7

Average rating

3.7

Developer Reply

Thanks so much for the kind review! Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

Aug. 6, 2020

Great app! Powerful and intuitive. And in the event you need to contact customer service, just know they're response time is faster than anticipated. Nothing but positive things to say about Shogun!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

We believe in providing an exceptional support experience so I am thrilled to hear that we have been much faster than anticipated. I will pass this along to the support team! Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

Aug. 6, 2020

Shogun gives you incredible freedom, I don't know how any fast paced shopify store can run without Shogun! Great support. My favorite app.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

I'm so happy to hear that we are your favorite app! We know there are many great ones out there so that is a really big compliment. Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

Aug. 6, 2020

Great UI to help design custom pages that goes further than the stock Shopify experience. Allows you to create custom HTML elements as well.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review! Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

Aug. 6, 2020

I built out a number of pages for Shopify in instances where the customization was limited or required code (extra pages outside of homepage). Shogun was incredibly intuitive and efficient and provided me with the results I was looking for. I was in need of assistance for a page I was having trouble with and the aid provided by Shogun Support was fast and effective!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the review! I'm glad that our app worked as a great solution for your business. We always try to provide fast and effective support and I'm happy to hear about your experience. Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

Aug. 6, 2020

Absolutely love Shogun. First of all their software for making a beautiful website is amazing. I received so many compliments on my website and everyone asked me who made my website because it looks so good (I never made a website before in my life)! Second of all their customer support is amazing. They always respond so extremely fast if I mail them with a question, and they always provide me with the best solutions and guidance. They never leave me hanging. I'm a fan!

Using app

3 months

Total reviews

4

Average rating

4.0

Developer Reply

Thanks so much for such an amazing review! We really appreciate all of the kind words and we're so happy to hear that you have received compliments on your designs :) I will pass along your comments to the support team. Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

Aug. 5, 2020

I was having trouble with something and contacted them Replied within an hour with exactly the information I needed. Super helpful, thank you!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Really appreciate the kind words - I'll be sure to pass them along to the team. :) Karl | Team Lead, Technical Support

5 / 5 Share

Aug. 5, 2020

Very nice and versatile app to work with while creating pages. Really appreciate the responsive support team as well.

Store

Viosys

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! Glad to hear that support was there when you needed us. :) Karl | Team Lead, Technical Support