All reviews

Rating Breakdown

  • 5
    90% (2,968 ratings)
  • 4
    6% (209 ratings)
  • 3
    1% (30 ratings)
  • 2
    1% (25 ratings)
  • 1
    2% (74 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 25, 2020

I just started using this App, and I can't say enough about the immediate support I received when I ran into a glitch I wanted to fix. I received an answer and how to fix it within a couple of hours. But the incredible part was, they gave me a video showing me what to paste where, made from my own site, so I could clearly see and very easily fix the issue. What a game changer! 10 STARS!!!!!!!!! Well deserved, and thank you so much!!

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your awesome review! So happy to hear that the team could help you out when you needed help! I will be sure to share this review with the team! Please do not hesitate to get in touch if you have any other issues or questions. :) Karl | Team Lead, Technical Support

5 / 5 Share

Aug. 24, 2020

Overall, Shogun has made it significantly easier to build nice landing pages for our company's website. On top of that, whenever I've had a question, they've been quick to respond, and their answers have been very helpful in solving the problem (shoutout to Justine for her help!).

Using app

3 months

Total reviews

8

Average rating

5.0

Developer Reply

Glad to hear that you are enjoying using Shogun and that our support team could help you out! I'll be sure to let Justine know that you left a review. Thank you for taking the time out of your day to leave this review! Karl | Team Lead, Technical Support

5 / 5 Share

Aug. 23, 2020

I'm very happy for the Good Customer Serivce provided by Shogun :) They solved my website issue very soon.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We really appreciate it! Karl | Team Lead, Technical Support

5 / 5 Share

Aug. 23, 2020

This is a fantastic app, and the support team are super responsive and helpful. Most recently, I logged a support request this morning and Justine responded within 10 mins having fixed my issue (and this is on a Sunday!) Thanks team!

Store

BOLOUGA

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We really appreciate it! Glad our 24/7 support team could help you out! I'll be sure to let Justine know you reviewed! Karl | Team Lead, Technical Support

5 / 5 Share

Aug. 22, 2020

I had a situation and an assistant Justine Apacible helped me with my issue. She is quick Professional And helped me to resolve my issue. Very happy about that. Thank you Justine.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

I'll be sure to pass those kind words onto Justine! Thanks for taking the time to leave a review! Karl | Team Lead, Technical Support

5 / 5 Share

July 26, 2021

This app is very great (simple to use, powerful) and their support team very responsive and helpful. I recommend..

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We really appreciate the kind words. Glad you're liking Shogun! Karl | Team Lead, Technical Support

5 / 5 Share

Aug. 21, 2020

Amazing Tool and Support! It's a must have app if you want to scale your business without spending a lot of money for coders. Love it :)

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review and your kind words! Glad to hear that you are enjoying using Shogun! Karl | Team Lead, Technical Support

5 / 5 Share

Aug. 21, 2020

Very good customer service from Sweetan Mankotia. He took through the whole process of fixing our issue and helped us at every step. He sent us tutorials that he took on our website and followed up and made sure that everything was working properly.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! I'll be sure to let Sweetan know that you have left such a lovely review! Glad that we could help you out. Karl | Team Lead, Technical support

5 / 5 Share

Aug. 20, 2020

Good Customer Service by Jopeel Quimpo. Shogun solve every my technical issue. The customer service send me a video tutorial take done by therself. I can see the effort on it. THanks a lot

Store

H2 Hub

Using app

Over 3 years

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for your review! I will be sure to pass these kind words onto Jopeel! Let us know if there is anything else that we can help you with! Karl | Team Lead, Technical Support

5 / 5 Share

Aug. 18, 2020

I joined Shogun a couple of weeks ago, and the support I have received in so many different ways is totally outstanding, one of the Best that I've ever come across. The support is 24/7, nothing is too small or too big, too silly or too complicated to ask.... I send an e-mail off and I know without a doubt that it'll be answered with all the very clear and uncomplicated information that I need to achieve what I was trying to do. The reply to the e-mail I sent off a couple of hours earlier has prompted me to write this review because of the outstanding service that Andre gave to me. I'd been trying to doing something in particular & I just couldn't seem to get it to work, but I knew it would be easy, so I sent a couple of screen shots off in my email and Andre sent back to me a short time later, a link within my email to a screen capture video of the actual page that I was working on, just how to achieve what I was trying to do. It was really simple and easy once I knew exactly how to do this. Once again the support from Andre and all of Shogun is far more outstanding than any that I've come across for a looooong time. The pages are simple, fun & easy to use, whether you use the templates or build from scratch. I see my business will defiantly grow, with now using Shogun. My only regret is that I didn't start using Shogun much sooner. Thank you once again Andre, your time & expertise is gratefully appreciated. Rose Lewis Rose Lewis Quilting

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Holy cow, what an amazing review! We are so thankful that you have had such a pleasant experience. Our team works really hard to ensure that you feel completely supported throughout your ecommerce journey and I am thrilled to hear that we hit the mark. Andre is one of our best and we're so glad you feel the same way :) I will pass your comments along to Andre and once again, thanks so much for all of your comments! Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

Aug. 18, 2020

Quick and very helpful support. Nice in an online world where problems often have to be fixed quickly.

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

I'm so glad to hear that the support was quick and helpful! We know that our users need problems resolved as soon as possible so we set aggressive goals to make sure we can get to you fast! Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

Aug. 17, 2020

Excellent product and exactly the tool we needed to help our growth team quickly create landing page experiments for our paid user acquisition campaigns.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review! We really appreciate it! Karl | Team Lead, Technical Support

5 / 5 Share

Aug. 16, 2020

Shogun is great, perfect for building your pages just as you like. Justine Apacible is always very helpful and responds to all my queries and helps me fix all my issues almost instantly

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time out of your day to leave a review! Glad to hear that Justine could help you out, I'll be sure to let her know that you left this review! Karl | Team Lead, Technical Support

5 / 5 Share

Aug. 15, 2020

I'm 7 days into the 10 day trial, and will definitely continue. The app itself is great, there's some getting used to the logic of how things are structured, and I kind of dip in and out of it as time allows, so my attention span is short. But, the reason for the review is the awesome support. There's nothing worse than carving out an hour to focus on something, and you then hit a barrier and have to way days for support. These guys are great, they know the product inside and out, and respond really quickly, no matter what time it is. Props to Charles and Andre for helping me to get going!

Using app

Almost 3 years

Total reviews

11

Average rating

4.9

Developer Reply

Thank you for your review! We feel that support is just as important as the product itself, we want to be there to help you every step of the way! I'll be sure to pass your kind words onto Charles and Andre - glad to hear that they could help you out! Let us know if there is anything else that we can help you out with. Karl | Team Lead, Technical Support

5 / 5 Share

Aug. 14, 2020

Andre Smith is a great customer support rep and I think he should get promoted! Replied super quick and was very helpful. #TeamAndre

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! Happy to hear that #TeamAndre could help #TeamTigerMats, I'll be sure to pass on your kind words! Karl | Team Lead, Technical Support

5 / 5 Share

Aug. 14, 2020

The developer was so expert to resolve my issue on time. Thanks alot. Very helpful. Suits your busy life.

Store

Nuuvida

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! Happy to hear that Shogun is saving you time! Karl | Team Lead, Technical Support

5 / 5 Share

Aug. 13, 2020

I used this app to create customized pages that are nice looking. This app is great because it's incredibly easy to use to make solid looking pages with no coding experience. There support team is also incredible at helping you with any issues that you run into. Great job guys!

Store

2050

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We really appreciate it. Glad to hear that Shogun could help you make the pages you imagined! Our team are always here if you need anything Karl | Team Lead, Technical Support

5 / 5 Share

Aug. 12, 2020

We're on a trial at the moment and just becoming familiar with your application. Andre couldn't have been more helpful in getting me acquainted with different tools and features. Excellent customer service from a knowledgeable expert!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We really appreciate it. So happy to hear that Andre could help you out - I'll be sure to let him know that you left such kind words! Please do not hesitate to get in touch if you have any other questions, we have a 24/7 support team! Karl | Team Lead, Technical Support

5 / 5 Share

Aug. 12, 2020

Charles is amazing, thank you for your help! Really love this app -- Great work guys!...............

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

I'll be sure to pass those kind words onto Charles! It's always so nice to receive positive feedback like this. Thanks for leaving a review! Let us know if there is anything else that we can help you with! Karl | Team Lead, Technical Support

5 / 5 Share

Aug. 12, 2020

Super app and the support is amazing!!! Easy tool to create fantastic pages. when ever i need help the support team is very helpful and explain things with a recording video. I can definitely recommend this!

Store

LilyVe

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! So happy to hear that you found Shogun helpful while building your store and that our support team was here when you needed us - we want to make building your store as frictionless as possible so that you can concentrate on more important things like growing your business! Let us know if there is anything that we can help you with! Karl | Team Lead, Technical Support