All reviews

Rating Breakdown

  • 5
    90% (2,955 ratings)
  • 4
    6% (205 ratings)
  • 3
    1% (29 ratings)
  • 2
    1% (25 ratings)
  • 1
    2% (74 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 11, 2020

The app works really well and the layouts provide for a wide range of styles and designs. The accordion functions are great for building FAQ pages and the like. With Shopify page designs quite limited, this allows for a far more professional look in a really easy to use platform. Support is very responsive and when I have some issues they were in contact very quickly to explain it, and help resolve it. As a small business in a very difficult climate, the assistance and support from businesses such as these is very much appreciated.

Using app

Almost 3 years

Total reviews

13

Average rating

5.0

Developer Reply

Thank you so much for your review! Super glad to see that Jopeel could help clarify what was happening on your pages - thanks for getting back to us! We want to support our users in any way that we can so glad to hear that it's appreciated! Please let us know if you have any other issues or questions. Karl, Team Lead, Technical Support

5 / 5 Share

June 9, 2020

The customer support team is very helpful & readily available via chat. The app is user friendly & the data analytics across all devices are super helpful. I also love that you can edit templates across all devices.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We really appreciate it. Glad to hear that you are finding the analytics helpful, and that our team could help you with any questions that you had! Karl, Team Lead, Technical Support

5 / 5 Share

June 8, 2020

Very helpful customer service, They have a very fast response with extremely useful links and information

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

So glad to hear that the team could help you out! Thank you for writing us such a nice review! Karl, Team Lead, Technical Support

5 / 5 Share

June 8, 2020

Shogun was exactly what I was looking for: (1) Intuitive and easy to use (2) Great support when needed My wife and I are new to designing websites and we couldn't be more happy with this purchase! Shogun has allowed us to create a website we're SUPER proud of. And when we did run into an issue (which is bound to happen) the help we received from Shogun support was super fast and effective. Huge shoutout to Sweetan Mankotia and Karl Jones for helping me resolve my issue :) Can't reccomend Shogun enough!

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking time out of your day to leave us a review! We really appreciate it and I'm excited to share this with Sweetan. So glad that we could help you! Your site really does look great. :) Let us know if you have any other issues or questions! Karl, Team Lead, Technical Support

5 / 5 Share

June 8, 2020

amazing customer service helps with everything they solved every issue i had

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking time out of your day to leave this review! We really appreciate it. Glad to hear that the team could help you out! Karl Team Lead, Technical Support

5 / 5 Share

June 8, 2020

I added the app just to do a test and I uninstalled it almost immediately, I had an issue with the code on my Shopify store but The customer care response was almost immediately. Multiple customer care representatives contacted me to help and I really appreciate that. If you have any issues/questions you are in good hands and they will try to help out! I'm re-installing the app again, which is very easy to use and again the customer care experience was excellent! Thank you, Justine, Alex, and Kalen.

Using app

About 11 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the feedback that you've provided us. We're always looking for ways to improve the onboarding process for new users and your experience has provided us with the opportunity to make things better. I have passed along your comments to Justine and Alex and we are so happy to hear that you're willing to give our app another shot. If you need anything at all, please don't hesitate to reach out to us again, we're always here to help :) Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

June 7, 2020

This ap really is so easy to use & the customer service is fantastic. Any small things which I am unable to understand are always solved incredibly quickly with very friendly service. Andre Ani really couldn't be more helpful. Thanks Andre!

Using app

Over 1 year

Total reviews

5

Average rating

4.6

Developer Reply

Thank you so much for taking time to leave a review! I'll be sure to pass these kind words onto Andre to make sure he knows that he could help! Let us know if you have any other issues or questions. :) Karl Team Lead, Technical Support

5 / 5 Share

June 5, 2020

Great customer service, always ready to answer any questions that you may have. I've enjoyed working with them!

Store

Dosaze

Using app

About 2 years

Total reviews

9

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We've enjoyed working with you too :) I'll pass along your comment to the support team. Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

June 4, 2020

Excellent customer service. Had a mild panic attack after losing a page and Andre walked me calmly through the process to get me fixed. Nicely done.

Using app

About 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Glad to hear that the support team could help you restore that page! I'll be sure to pass the kind words onto Andre. Thank you for taking the time to write us a review!

5 / 5 Share

June 3, 2020

Fantastic app! Easy to use and adds so much dimension the site. The support for Shogun is superb.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your review! Glad to see that James could help you out with your questions. Karl Team Lead, Technical Support

5 / 5 Share

June 2, 2020

The support is really good. Many thanks to Andre Smith! He was there to answer some of our challenging queries. Amazing!

Store

VASTGUN

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

I'll be sure to pass the kind words onto Andre, glad he could help you with your metafield question! Let me know if you have any other questions. Karl Team Lead, Technical Support

5 / 5 Share

June 2, 2020

Customer service was excellent, they answered my questions in less than 24 hours with a detailed video.

Store

MFT

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

We are always happy to help! Thank you for leaving us a review! Karl Team Lead, Technical Support

5 / 5 Share

May 31, 2020

What an app and customer service, I had an issue with something i couldnt figure out and I got an answer in no joke <3 minutes. Definitely the best customer service I have ever experiences.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Glad to hear that support could help you out! Hope you and your team are keeping safe, #StayHome. Karl, Team Lead, Technical Support

5 / 5 Share

May 30, 2020

This app saved me a lot of time and frustration. I can make a killer product page and duplicate it by the click of a button! Perfect! And great customer service too :)

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

That's our aim - to save you time! The faster you can build, the faster you can get your awesome products out there! Thanks for taking time out of your day to review us! Karl Team Lead, Technical Support

5 / 5 Share

May 29, 2020

Shogun makes sprucing up your default Shopify pages really easy. If you don't know how to code AT ALL, you can still execute significant improvements to your existing pages using their editing interface. If you know how to write a little custom CSS/HTML, then you can probably fill in the gaps for any customization options that Shogun doesn't provide out of the box. Overall it's a really helpful tool and their customer service has been truly awesome. It's a cheap way to provide a serious visual boost to your site. Certainly worth a trial if you're in the market for that sort of thing.

Store

TIEM

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the awesome review! 😍 Happy to hear that you are finding Shogun helpful and that our support team was here when you needed us. Karl, Team Lead, Technical Support

5 / 5 Share

May 27, 2020

Excellent customer support and product. Shogun is an incredible app that will take your store to a new level. Hightly Recommended!

Using app

12 days

Total reviews

5

Average rating

5.0

Developer Reply

That's our goal, to help you take your store to the highest level possible! Thanks for taking the time to write up a review! Karl Team Lead, Technical Support

5 / 5 Share

April 16, 2021

Really easy to use and absolutely amazing customer support on live chat. I'd really recommend this to anyone who would like to improve the look of their Shopify pages and make them way better at converting. UPDATE - 16th April 2021. Still using Shogun a year later and don't have a bad word to say about the product. There is definitely always something new to learn but the customer support is just second to none, really helpful, quick, friendly - I've dealt with Rhys on a few occasions recently and he's been great. Highly recommend.

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review and for the recommendation! We appreciate you taking the time to write one up. Glad to hear that we are helping your conversion rate! Karl Team Lead, Technical Support

5 / 5 Share

May 23, 2020

If you have a good idea to increase your conversion, Shogun is the perfect choice to implement it to your store. The support is very fast and helpful. I definitely recommend you give it a try

Store

Gym.hu

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Happy to hear that Shogun helped increase your conversion rate and that support could help you out! Let us know if you need anything. :) Karl, Team Lead, Technical Support

5 / 5 Share

May 22, 2020

Awesome customer support, constant improvements to the product, and great for managing your content without any tech know-how.

Using app

Over 1 year

Total reviews

5

Average rating

4.8

Developer Reply

Thanks for writing us a review! We are constantly working on implementing user request features, and improvements to bring you the best experience possible. Feel free to pass along any feedback you have to our support team and we will make sure it gets to the right place! Karl, Team Lead, Technical Support

5 / 5 Share

May 22, 2020

Excellent customer support and product. Shogun makes it so easy to design and set up custom pages and if there is ever an issue there customer service is 5 stars! Could not see having a Shopify site without Shogun.

Using app

6 months

Total reviews

7

Average rating

5.0

Developer Reply

That's our aim - 5 star support! Glad that we could help you when you needed us. Thank you for taking the time out of your busy day to write us a review, we really appreciate it. Karl, Team Lead, Technical Support