All reviews

Rating Breakdown

  • 5
    90% (2,968 ratings)
  • 4
    6% (209 ratings)
  • 3
    1% (30 ratings)
  • 2
    1% (25 ratings)
  • 1
    2% (74 ratings)
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5 / 5 Share

May 21, 2020

it's been a breeze building pages. while the functionality may not be extensive it certainly is sufficient for any new brand / company who wants to get off the ground. the customer support has also been quick and efficient.

Using app

Over 1 year

Total reviews

8

Average rating

5.0

Developer Reply

I'm thrilled to hear that you've found it easy to build pages with our app and that our support has been quick and efficient. We'd love to hear what suggestions you might have to provide a more extensive functionality. We're always looking to improve and certainly welcome your feedback :) Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

May 19, 2020

Easy to use.... I can update my website fast and it always looks great. Anytime I've had a question - the support is right there ready to help! I would highly recommend this app if you want to tweak a theme, or be in total command of your site.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

I'm so happy to hear that you've had a pleasant experience with Shogun Page Builder. We do our best to respond as quickly to everyone and it's really nice to hear such kind words, I'll definitely pass this along to the whole support team! Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

May 18, 2020

Super fast and helpful customer support. Some of the UX and help/support documents can be difficult to navigate...but the fact that their support team is so responsive and helpful makes all the difference in the world.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much! Will definitely pass these kind words onto Justine and Charles! I'd love to hear any UX feedback or feedback on our support documents, if you have a chance! Feel free to ping them over to support and we can get these looked into :) Karl Team Lead, Technical Support

5 / 5 Share

May 16, 2020

Very responsive. Very easy. Very helpful! They have an online help feature that actually works. When I lost a page, I sent a text and they responded in less than 5 minutes. True Story!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Amazing to hear, we are always here to help when you need us! Please do not hesitate to get in touch again if you need anything! Thank you for leaving a review. :) Karl Team Lead, Technical Support

5 / 5 Share

May 16, 2020

This is the best page builder I've come across! It's very robust, while still being easy to use. And, their customer support is always extremely helpful and timely! I highly recommend Shogun!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review 💪 Happy to hear that the team was able to help you out and you were finding Shogun useful in building your store! Let us know if there is anything we can help with! Karl Team Lead, Technical Support

5 / 5 Share

May 15, 2020

There are some bugs with difficult to find solutions, but I give 100% thumbs up because the help team is always there and down to help find solutions - Kalen spent a while working through solutions- essentially giving me a tutorial on how to be efficient and make the site great. Makes it simple to build epic shop pages.

Using app

4 months

Total reviews

2

Average rating

3.5

Developer Reply

Awesome to hear that Kalen could help you out! I will be sure to pass along the kind words to him! Thank you for taking the time out of your day to leave Kalen a review. Karl Team Lead, Technical Support

5 / 5 Share

May 15, 2020

Although I am very comfortable with HTLM, js script and CSS, and I can build a professional page without a pre-made theme, having a theme keeps me from wasting precious times coding when someone else has already prepared the elements. Now... that's just what a SHOPIFY theme provides. Add SHOGUN, and you are in a whole new ballgame. It's like grabbing groups of pre-written codes that I would have written and pasting it where I want them on my page. I can still be a nerd and creative director at the same time! SHOGUN is TOOOOOO COOOOL.

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Really appreciate the awesome review! Our aim is to make it as easy as possible to create pages, without having to be tied down by the theme's options! You'll have to change your job title to Creative "Nerd" Director from now on. :) Let us know if you need anything else! Karl Team Lead, Technical Support

5 / 5 Share

May 15, 2020

Great customer support. My email was answered within minutes and my problems were resolved instantly. I really love this app!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

That's what we like to hear! Thank you for taking the time to leave a review! Stay safe. :) Karl Team Lead, Technical Support

5 / 5 Share

May 15, 2020

Great customer service. Really quick to respond and very helpful in solving my problem. Happy to recommend.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Always here to help! Super glad to hear that support was able to help you out. Thanks for taking time out of your day to leave a review. Karl Team Lead, Technical Support

5 / 5 Share

May 15, 2020

I tried many apps to customize my shopify page.I think this app is vest because their reply is very fast when I ask them a question and teach me very kindly.

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words! Please feel free to reach out any time you need some help. :) Karl Team Lead, Technical Support

5 / 5 Share

May 13, 2020

Amazed at the quality of service here. I wrote in with a simple question and not only did they answer it - support identified a number of issues with my page that I didn't recognise, made videos showing me how to fix it, and also 'saved' the fixes so I could easily access and implement them myself. Very happy with the service and the customisability is much higher than Zipify.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! This review is so awesome and I am looking forward to passing this onto Jopeel and the rest of the company. We like to share positive reviews with the whole company to celebrate the positivity. Let us know if there is anything else that we can help you with! Karl Team Lead, Technical Support

5 / 5 Share

May 12, 2020

The app really gives you sophisticated control of the Shopify environment. But customer service is incredible. Kalen looked, responded as if he was in the office next door. APP 100% - Support Experience 1000%

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking the time out of your day to leave a review. 1000% support is what we aim for 💪. Will definitely be passing on the kind words to Kalen and the team. Let us know if there is anything else that we can help you with! Karl, Team Lead, Technical Support

5 / 5 Share

May 12, 2020

Hands down best customer service on the planet. spent over 2 hours helping me and getting me what i need. could not recommend a better app or company

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

So happy to hear that Kalen could help you! Looking forward to sending this review onto him! Thanks for taking the time to write the review. :) Karl Team Lead, Technical Support

5 / 5 Share

May 12, 2020

Quick and friendly response from tech support. They were very competent and eager to help solve my issue.

Using app

Over 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Always happy to help! Thanks so much for getting in contact and for taking time to leave a review! Karl Team Lead, Technical Support

5 / 5 Share

May 11, 2020

Great, quick support, easy to use, highly recommended for anyone new to building web pages. Easy shopify integration.

Using app

11 days

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for the kind words! Happy to hear that you are liking Shogun! Karl Team Lead, Technical Support

5 / 5 Share

May 11, 2020

Really good app, but a learning curve. I love the customer support. Really fast. Sweetan is superb at customer support! He also sent me a video of his screen to make it clear how I need to do it!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Happy to hear that Sweetan could help you out today, we really appreciate you taking the time to leave a review. :) Karl, Team Lead, Technical Support.

5 / 5 Share

May 11, 2020

Shogun is by far the best page builder I've used for Shopify, and the customer support is exceptional - Sweetan turned my queries round in minutes rather than hours, even creating personalised videos showing me how to achoieve what I was trying to do!

Store

Bakedin

Using app

Over 3 years

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for taking the time to leave a review today! Going to send these kind words right to Sweetan. Karl, Team Lead, Technical Support

5 / 5 Share

May 8, 2020

I received customer service via the telegram app on Shogun from Andre. I was attempting to make a slight adjustment to the site. But it was taking forever. Andre was fast, to the point and efficient. Very professional. Cool customer service experience. Thank you!

Store

HRITEK

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Great to hear that Andre could help you via live chat! Always happy to help! Please do not hesitate to reach out if you have any other questions! :) Karl, Team Lead, Technical Support

5 / 5 Share

May 8, 2020

Excellent page building app for all applications, easy to use and with fantastic customer support. Recommended.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

So glad that we could help! Thanks for taking the time to leave a review! Karl Team Lead, Technical Support

5 / 5 Share

May 7, 2020

I've been using the app for customizing our new store looks, and just love it! it's very easy to use, sometimes the display and preview show differently but overall a great app. Plus help support (Andre Smith)is outstanding! Thank you for all the help! Hope we will keep enjoying the app !

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! Looking forward to passing this review onto Andre! Please never hesitate to reach out if you have any other questions! Karl Team Lead, Technical Support