All reviews

Rating Breakdown

  • 5
    90% (2,955 ratings)
  • 4
    6% (205 ratings)
  • 3
    1% (29 ratings)
  • 2
    1% (25 ratings)
  • 1
    2% (74 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 27, 2023

Great customer service and knowledgeable support :)

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Vanessa! Thanks for leaving us a review. I am glad to hear that Leah was able to help with the design of the landing page you were working on. She's indeed awesome and I am happy to share the kind words with her and our entire team. Please let us know if there is anything else we can help you with. 🫡 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Aug. 15, 2023

Great product and excellent support. All the tools needed, now its time to build. Special mention to Rhys for his outstanding help!

Using app

24 days

Total reviews

7

Average rating

5.0

Developer Reply

Hey there, Nathanael! Thanks for sharing your feedback in the form of this review. We sincerely appreciate the kind words and are glad to hear that you are having such an awesome experience with Shogun and our support team. 🫡 I will be sure to share the feedback with Rhys and the entire support team. Please let us know if there is anything else we can assist you with. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Aug. 14, 2023

Shogun is a phenomenal app. Slight learning curve at the beginning, but after a couple hours you will have it down. Support team is awesome as well, always there to help with issues that come up. One of the best, if not the best, no code page builders out there. Can do pretty much anything with it and it is simple to use. Highly recommend, 10/10!

Using app

7 months

Total reviews

6

Average rating

5.0

Developer Reply

This really means a lot, Hayes! Thank you so much for writing these kind words. 💜 We are glad to hear that the no-code option is helpful. We designed Shogun to ensure you can create amazing designs for your page without having any coding knowledge, but if you would like to take the custom-coded approach as well, the app offers options that are powerful. Our support team is always here to assist and I am happy that your experience has been a positive one. We'll look forward to assisting you in the future. 🫶 Thank you so much for the honest recommendation, and for your love and support. Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Aug. 14, 2023

They were quickly able to fix my concern. Thank you Shogun team! I really appreciate the timely reply that fixed my problem

Using app

About 2 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi, MOD Factory team! Thanks for taking the time to share your feedback. The loading screen that you encountered in the editor is a visual effect from your Shopify theme. The theme's loading animation was covering up the editable regions in the editor view. Our support team made a quick adjustment on our end to prevent the theme's loading animation from displaying in the editor. In case you missed it, an update of this adjustment was sent to you on the 12th. We're happy to see that you've since been able to create and publish your store's sign-up page using the Shogun Page Builder editor. Please do contact us at [email protected] with any additional questions or feedback. Thank you, Jill | Client Services Shogun Page Builder

5 / 5 Share

Aug. 9, 2023

Very good customer support! Personalised help from a real human, just switched from replo for a 1/4 of the price too.

Using app

About 10 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Kade! Thank you so much for taking the time and leaving us a review. Happy to hear that our support team was able to help and that the plan works for your requirements. We appreciate the feedback. We'll be happy to assist you again should you bump into any issues. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Aug. 9, 2023

This helped me create a killer landing page! It is pretty easy to use with the drag and drop feature. Saved me a ton of time! It's worth the paid plan

Using app

3 months

Total reviews

9

Average rating

4.4

Developer Reply

Hey there, Jacqueline! Thank you so much for writing this wonderful review for us. 🫶 I am glad to hear that Shogun helped to create a killer landing page and that the app has been easy to use with the drag-and-drop elements. The landing page indeed looks, killer. 🤩 Please let us know if there is anything else we can assist you with. Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Aug. 8, 2023

Shoguns page builder was easy to use and beautiful on my website. Their customer support system was top-notch. The app is an overall hit- especially for e-com brands that want to take their store to the next level (where a theme might be too simple).

Using app

9 days

Total reviews

3

Average rating

5.0

Developer Reply

Hey there, Sam! 👋 Thanks for sharing your experience with us and leaving us a review. It means a lot and helps us to continue improving the app further. I am happy to hear that Shogun was easy to use and that it allowed making customizations a breeze. Our support team is always here to answer any questions you may have and we'll look forward to assisting you again. Thanks for the kind words and your support. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Aug. 8, 2023

If you're thinking about a page builder then defiantly consider Shogun - fairly simple to use and when you have any questions their support is excellent and will advise you on the best way to sort any issues. They have made some really good suggestions and have made a real difference.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hey, Paul. Thanks for taking the time and sharing these kind words with us. We are glad to hear that Shogun has been easy to use and that our support team was able to assist you. We always try our best to share suggestions and it means a lot that the suggestions were helpful. Thanks for your honest feedback. 🫡 I'll be sure to share this with our entire team and we'll look forward to assisting you again. We appreciate your continued support. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Aug. 7, 2023

Great service and super speedy response time. Any time I have a query on how something works, or why something is not working the way I thought it would, the customer service is so clear and concise. Sweetan over the past week in particular has been been consistently helpful over numerous questions.

Store

Toogood

Using app

Over 3 years

Total reviews

4

Average rating

4.8

Developer Reply

Hi there, Michaela. Thanks for sharing your feedback in the form of this review. It was great to communicate with you and I am happy to hear that I was able to help and answer the questions for you. 😊 I am also happy to hear that your experience with Shogun has been such a wonderful one. We are always here to assist you and will look forward hear back from you again. Thanks for your support. 🫶 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Aug. 6, 2023

Easy to use, simple design. Support is outstanding and will help in any way they can- will use again

Using app

11 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for leaving us a review, Siobain. We are very happy to hear that you liked Shogun and had such a wonderful experience with our support team. Thanks for sharing your honest feedback. We'll look forward to assisting you again in the future. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Aug. 4, 2023

This is a great app. Also anytime there's an issue (not because of the app but something missing on our end), the support team is really quick to respond, identify the issue quickly and provide a solution. Thank you, James for your support today! Cheers.

Using app

About 4 years

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for taking the time and leaving us a review, Monica. I am super glad to hear that you are finding Shogun to be a great fit for your requirements. Our support team is always available and happy to assist you. I will surely share the feedback with James. Please let us know if there is anything else we can assist you with in the future. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Aug. 1, 2023

Leah's help today was truly awesome, she went above and beyond and truly understood the vibe I was trying to create for the editorial page. Biggest thank you, Leah

Using app

Over 1 year

Total reviews

5

Average rating

3.4

Developer Reply

Hi there, Jill. Thanks for leaving us a review. I am glad to hear that Leah was not only able to help, but was able to go above and beyond. She is indeed awesome and I am happy to share your kind words with her and our support team. Please let us know if there is something else we can assist you with in the future. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

July 27, 2023

Great! Very helpful, So easy to use and there are always someone to help when you need it. Highly Recommend

Store

Lanore

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, Bria! We wanted to thank you for taking the time and leaving us a review. We are super glad to hear about your experience with Shogun and that you are finding our app to be easy to use. Our support team is always here to assist and answer any questions you may have. 🫡 Thank you for the honest recommendation. We appreciate the love and support. 💜 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

July 27, 2023

Easy to use, very intuitive and offer much more flexibility than any themes I worked with, but the best is super fast and very reliable customer service!

Using app

2 days

Total reviews

6

Average rating

5.0

Developer Reply

Hi there, Chris! Thank you so much for leaving us a review of your experience with our app and the support team. We are happy to hear that you are finding Shogun to be easy to use and intuitive when it comes to flexibility. Thanks. 💜 Our support team is always here to assist. Please let us know if you bump into any issues or have any further questions. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

July 26, 2023

Andre helped me figure out what was going on with a gif not working on mobile. He directed me to use html and we figured it out!! Awesome support :)

Using app

8 months

Total reviews

6

Average rating

4.8

Developer Reply

Hi there, Elan! Thanks for sharing your feedback in the form of this review. It means a lot to us. 🫶 I am so glad to hear that Andre was able to help resolve the issue for you and was able to guide you in the right direction. I have shared your kind words with him and our entire support team. We appreciate your love & support, and we'll look forward to assisting you again in the future. 🫡 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

July 26, 2023

Needed help with a form issue and Rhys was very responsive and helpful sorting the issue out. Thanks Rhys

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Joe! 👋 Thanks for taking the time and leaving us a review. It is great to hear that Rhys was able to help resolve an issue with the form in a very responsive and timely manner. I'll share the kind words with him. Please don't hesitate to write back to us if there is anything else we can assist you with. Thanks for your support. 💜 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

July 26, 2023

Greatly appreciate the support team especially Justine Apacible for helping me with editing my page, extremely helpful, professional and polite! The app is amazing! Great features for a reasonable price!

Store

Cultics

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for leaving us this review, Luiza. We are so glad to hear your feedback and appreciate the kind words. I am happy to hear that Justine was able to help you and that you are finding Shogun to be an amazing app that fits your requirements. I'll definitely share the feedback with our entire team. 😊 Please let us know if there is anything else we can assist you with in the future. 🫶 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

July 25, 2023

Very flexible and powerful app - and a great tech team to back it up. Leah was outstanding. She was smart and empathetic.

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, Joe! Thank you for taking the time and sharing your feedback with us in the form of this review. We greatly appreciate this. 💜 We are glad to hear that you are finding Shogun to be a very flexible and powerful app for your requirements. Leah is indeed outstanding and I am happy to hear that she was able to assist you and resolve the issue in a timely manner. I'll be sure to share the feedback with her and the entire support team. Please don't hesitate to write back to us if there's anything else we can assist you with. Thanks for your love and support. 🫡 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

July 25, 2023

The support from Sweetan and the Shogun support team has been great, highly recommend!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for leaving us a review of your experience with Shogun as an app and the support team, Tiziana. It was really great to communicate with you earlier and I am happy that I was able to help you and the Ksubi team. I will be sure to share the kind words with my entire team. 🫡 Thanks for the recommendation and please let us know if there is anything else we can assist you with in the future. We appreciate your support. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

July 23, 2023

Customer service experience is exceptional!! Highly recommend. They have gone above and beyond to ensure our problem was fixed.

Using app

4 days

Total reviews

2

Average rating

4.5

Developer Reply

Hi there, Noah! Thanks for taking the time and leaving us a review. We are so glad to hear that our team could help and that we were able to go above and beyond to resolve the issues for you. It means a lot that your experience with Shogun and the support team has been exceptional. 😊 We also appreciate the recommendation and will look forward to assisting you again in the future. 🫶 Sweetan | Client Services Shogun Page Builder