Shogun ‑ Landing Page Builder
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Good! This app is easy to use when building pages. Rhys helped me very promptly. He is really good!! Nice app!
Thanks for leaving us a review, Lily. We are glad to hear that you are finding Shogun easy to use. Thanks for the feedback. I will be happy to share the kind words with Rhys and the entire support team. Sweetan | Client Services Shogun
Hi there, Fatemah. Thank you so much for taking the time and leaving us a review. Please do let us know if there is anything else we can assist you with. We appreciate your continued support. Sweetan | Client Services Shogun
Shogun really is your secret weapon to optimising your store to maximise conversions. Moreover, the support is exceptional, Sweetan spent a lot of time patiently talking me through a challenge and he even jumped on a call late evening of a weekend. Very much appreciated, thank you....
Hey there, Neil! Thank you for taking the time and leaving us a review. It was great to communicate with you and I am glad to hear that I was able to help resolve the issue. We are always here to assist you should you bump into any other issues or have any further questions. Thank you so much for all the love and support. 😊 Sweetan | Client Services Shogun
Exceptional support. Proactive and focused on problem-solving, the staff members contribute significantly. The app is deeply integrated and fully functional, consistently driven to update its functionality. It's not cheap, but the value you receive in return is substantial. In my opinion, it's the best tool you can get!
Hi there, Daniel. Thanks for sharing your feedback in the form of this wonderful review. We are super glad to hear that your experience with Shogun and our support team has been wonderful and that you are finding the app functional with respect to your requirements. Please let us know if there is anything else we can assist you with. We appreciate your support. Sweetan | Client Services Shogun
Amazing customer service!
Hi, Bruno. Thank you for leaving us a review and sharing your love. Our support team is glad to hear about your experience and we'll look forward to assisting you again in the future. 😊 Sweetan | Client Services Shogun ‑ Landing Page Builder
Super fast support!
Hey, Serenad. Thanks for taking the time and leaving us a review. We are happy to hear that you are having a great experience with Shogun and our support team. Let us know if there is anything else we can help with. 😊 Sweetan | Client Services Shogun ‑ Landing Page Builder
I emailed the helpline from Shogun with an issue I was struggling with and I received a very prompt reply from James who understood my issue and gave me a couple of different steps to be able to solve it right away.
Hi there, Victoria. Thank you so much for leaving us a review. I am glad to hear that James was able to under the issue and offered help with steps to resolve it right away. I will be happy to share the feedback with him and our entire support team. We'll also be looking forward to assisting you again in the future. 😊 Sweetan | Client Services Shogun ‑ Landing Page Builder
Shogun has been the best solution I've found to adding new pages to my site without having to find a developer every time (my original Shopify dev ghosted me after 5 years). Whenever I've run into issues (mainly where I couldn't figure out how to do something), their customer service team is very helpful and quick to respond.
Thank you so much for leaving us a review, Danae. I am super glad to hear that Shogun has been the best solution for your requirements without having to work with a developer. Our team is always happy and available to assist should you bump into any issues or have any questions and I'll be sure to share the feedback with the entire team. 😊 Please let us know if there is anything else we can assist you with. Thanks for your continued support. 🌟 Sweetan | Client Services Shogun - Page Builder + SEO
They did a great job trouble shooting then fixing an issue I was having.
Hey there, Jeff. Thank you so much for leaving us this review. We greatly appreciate your feedback and are glad to hear that our team was able to fix the issue for you. We'll be here to assist you again and will look forward to hearing back from you. Thanks for your support. 😊 Sweetan | Client Services Shogun A/B Testing & CRO
Having recently started using Shogun for the first time, my initial experience with their support left an outstanding impression. I encountered an issue, and upon reaching out, they responded promptly with a Loom video that not only addressed my concern but also provided a clear step-by-step guide to resolve it. If their support consistently delivers this level of assistance, I'm genuinely pleased to have chosen Shogun for my landing page needs.
Hi there, Chris. Thanks for leaving us his review and sharing your positive experience with Shogun and our support team. 🤩 Our team is always here to assist and we strive to ensure we can resolve the issue or answer questions promptly while trying our best to record videos where possible to share the steps. 😊 We'll ensure you have the same experience moving forward. Please let us know if there is anything else we can assist you with in the future. Sweetan | Client Services Shogun A/B Testing & CRO
This app is easy to use. Also, if you don't understand something, the support will help you right away. Very good service. Thanks again Justine and Sweetan.
Thank you so much for the review, Kei. We sincerely appreciate the feedback and are glad to hear you are finding Shogun easy to use while having a great experience with our support team. It was great to connect with you and I'll be sure to share the kind words with Justine as well. 😊 Please don't hesitate to write back to us if you bump into any issues. We are always here to assist. 🫡 Sweetan | Client Services Shogun A/B Testing & CRO
Andre is the man!! He was patient and he tested the page on the mobile browser where I was having the issue. He then figured out the issue which was caused by a mistake from one of our team member and sent me a loom on what is happening and how to fix it. Thanks Andre for your patience and your help. You saved the day!
Hi there, Raj. Thank you so much for leaving us this review. I am super glad to hear that you had such a great experience with Leah and that she was able to help with the fix. She is indeed amazing and I am happy to share the kind words with her and our entire support team. 😊 We are always here to help and answer the questions and we'll look forward to assisting you again in the future. Thanks for your love and support. ❤️ Sweetan | Client Services Shogun A/B Testing & CRO
Great support. Prompt and helpful response when I had questions, including a detailed video recording that made it extremely easy to understand any issues occuring. Andre was amazing!
Hi there, Jeff! Thank you so much for taking the time and sharing your feedback in the form of this review. We are super glad to hear that our team could assist and answer the questions with a detailed video that made it easy to understand the issue. Andre is indeed amazing and I am happy to share the kind words with him and the entire support team. Please let us know if there is anything else we can assist you with. Thanks for your continued support. 😊 Sweetan | Client Services Shogun A/B Testing & CRO
We have liked this app quite a bit. The Support is very helpful the couple of times I needed to reach out. Justine and Andre were great!
Hi there, Sarah! 👋 Thank you so much for sharing your experience in the form of this review. I'm thrilled to hear Justine and Andre were able to assist you in live chat earlier and you enjoy using the app. We look forward to assisting you again in the future. 😊 James | Client Services Shogun - A/B Testing & CRO
Support team is always on hand to help troubleshoot any challenges I have - most recently, Jill and Sweetan were able to help jig some code in my Shopify store that was causing an issue with how my Shogun Sections were displaying. It's refreshing to be able to chat to 'real people' who were prompt in their help!
Hi there, Ashley! 👋 Thank you so much for sharing your experience in the form of this review. It was great to communicate with you and I am so happy that we could help resolve the issue for you. I will be sure to share the kind words with Jill and the rest of the support team as well. We are always here to assist you should you bump into any issues or have any questions for us. Thank you for your continued support. 😊 Sweetan | Client Services Shogun Page Builder
Customer support provided by Andre was exceptional.
Hi there, Ambreen! Thanks for leaving us a review. I am very happy to hear that Andre was able to help and your experience with our support was great. Please let us know if there is anything else we can assist you with. 😊 Sweetan | Client Services Shogun Page Builder
Great product and even better customer support
Thank you so much for leaving us a review, Matthew. We are super glad to hear that your experience with Shogun and our support team has been exceptional. Thanks for sharing your feedback. We'll look forward to assisting you again in the future. 😊 Sweetan | Client Services Shogun Page Builder
Thank you so much for leaving us a review, Jake. Please let us know if there is anything we can assist you with again.😊 Sweetan | Client Services Shogun Page Builder
The technician was very responsive and helped me solve the problem very quickly!
Hi there, thank you so much for leaving us a review and sharing your experience. We are very happy to hear that our support team was able to resolve the issue in a timely manner. We are always here to assist you should you bump into any other issues or have any further questions. Thanks for your support. 😊 Sweetan | Client Services Shogun Page Builder
Great support and service! Justine has been a great help and would recommend Shogun and their support team. Thanks!
Thank you so much for leaving us a review, Ann. I am happy to hear that Justine was able to help. I have shared the feedback with her and the entire support team. Thanks for your honest recommendation, we appreciate your continued support and will look forward to assisting you again. 😊 Sweetan | Client Services Shogun Page Builder
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