All reviews

Rating Breakdown

  • 5
    90% (2,955 ratings)
  • 4
    6% (205 ratings)
  • 3
    1% (29 ratings)
  • 2
    1% (25 ratings)
  • 1
    2% (74 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 27, 2023

質問するとすぐに返信があり、問題解決の提案をしてくださいました。 作成中のページを直接見てもらえるので、より詳しく原因がわかります。 わからないことがあれば質問してみるのがいいと思います。 彼らはとても親切で丁寧です。 When I asked a question, they replied immediately and offered suggestions for solving the problem. Since they can look directly at the page being created, they can see the cause of the problem in more detail. If you have any questions, it is a good idea to ask them. They are very helpful and courteous.

Using app

6 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi there, Thank you so much for leaving us a review and sharing your honest feedback. 🫶 We always strive to ensure we can share an answer or a resolution in a timely manner and I am happy to hear that our team was able to assist you. We'll look forward to assisting you again should you bump into any issues or have any further questions. Thank you so much for your support. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

June 26, 2023

friendly friendly friendly friendly friendly friendly friendly friendly friendly friendly friendly friendly

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, 👋 Thank you so much for leaving us a review. We are very happy to learn that your experience with Shogun has been a positive one and that our team was able to help you. We'll be here to assist and answer any further questions you may have. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

June 26, 2023

I submitted several tickets and always got prompt responses from their team. Alex and Reese have been especially helpful and even took time to demonstrate things over a zoom call. I had all of my questions answered and they even took the time to show me something upcoming that I am particularly interested in. I love the app and plan to be using it for a long time. Very knowledgeable and friendly. Will do business with again!

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi there! We appreciate you taking the time and sharing your feedback in the form of this awesome review. I am happy to hear that Alex and Reese were able to help and answer all the questions for you. I am also glad to hear that the learning session was useful. Thank you so much for all your love and support. Please don't hesitate to write back to us if you bump into any issues. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

June 26, 2023

I've been testing out a few page builder apps to avoid having to re-code our product page templates every time there is a theme update. After checking out Shogun, I was really impressed not only with the functionality of the app itself, but also the customer support! Sweetan assisted me a few times and went above and beyond. Not only answering all of my questions, but also providing detailed information i needed. I will say there is a learning curve, but plenty of support and I love that you have the ability to create sections and not just a full page in the builder.

Using app

8 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for leaving us this review, Carmen. We are very glad to hear that Shogun turned out to be the best solution for your requirements and that the app functions were exactly what you were looking for. Sections indeed are an awesome feature. Thanks for giving them a try. 🫶 It was great to communicate with you and I am glad I could help. I am happy to share the kind words with the entire team and wanted to let you know that our support team is always available to answer questions for you. 😊 We'll look forward to assisting you again in the future. Sweetan | Client Services Shogun Page Builder

5 / 5 Share

June 23, 2023

Thank you James Power for helping me ! Your explanations were very clear and you quickly found the solution.

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for sharing your feedback in the form of this amazing review, Marine. 🫡 We are super glad to hear that James was able to help and provide clear explanations to resolve the issue in a timely manner. I will be happy to pass on the kind words to James. Please don't hesitate to write back to us if you bump into any issues or have any further questions. Thanks for your support. 🙂 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

June 23, 2023

Customer Support was extremely helpful. Prompt, professional, and personable.

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Jon! Thanks for taking the time and leaving us this review. 😊 We appreciate the honest feedback and are happy to hear that your experience with our support team and the app has been awesome. I will be sure to share the kind words with the entire team. 🫶 Please let us know if there's anything else we can assist you in the future. Sweetan | Client Services Shogun Page Builder

5 / 5 Share

June 22, 2023

Awesome page builder with great support!! Pretty easy to use. I really like this app & highly recommend it!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for leaving us a review, Asan. We are happy to hear that you are enjoying Shogun and finding it easy to use. We designed the app to ensure that. Our support team strives to ensure you have a great experience and we'll look forward to assisting you again. 😊 Thank you so much for the love, support, and the honest recommendation. We really appreciate that. 🫡 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

June 22, 2023

Shogun is a great experience so far for our retail shop selling worldwide, intentionally! We use Shogun for smooth blog page experiences and overall to build out website. The Support you receive if/when you get stuck is fast and reliable!

Using app

Almost 2 years

Total reviews

2

Average rating

3.0

Developer Reply

Hi there, Thank you so much for leaving us this review. We greatly appreciate your honest feedback and are super glad to hear that your experience with Shogun has been exceptional. ❤️ We love your blog pages and are super happy to see that Shogun has been helpful. Our support team is always available to assist and answer the questions and we'll look forward to serving you again in the future. 🫶 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

June 21, 2023

Works GREAT with our safeguardian.com Shopify store. We have tried other page builders and Shogun is, by far, the most intuitive and capable. Saved thousand$ by eliminating our web design company for many routine product page updates. Had a question and received excellent support. Highly Recommend!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time and writing us a review. Thomas. 🫠 We are super glad to hear that Shogun has been intuitive and capable when it comes to your page builder requirements. We did design the app to ensure you have a good experience while creating and designing your pages with our easy-to-use, drag-and-drop elements. I am also happy to hear that Shogun has also helped to save money. Our support will be here to assist you again in the future should you bump into any issues or have any further questions. Thank you so much for the honest recommendation.🤩 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

June 21, 2023

Super app! Shogun allows us to build pages without the need of our developer. The support team are always fast to respond, helpful, and friendly!

Using app

Over 2 years

Total reviews

8

Average rating

5.0

Developer Reply

Hi there, Sarah! Thank you so much for sharing your feedback with us. I am very glad to hear that Shogun allows you to create and design great-looking pages without the need for a developer and that our support team has been quick to help and answer your questions for you. 😊 We are always available to assist you and will look forward to assisting you again in the future. Sweetan | Client Services Shogun Page Builder

5 / 5 Share

June 22, 2023

Great customer service and very responsive, answered all of my questions and resolved them promptly. Would definitely recommend this app to other users who need to build a beautiful landing page.

Store

Silkie

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time and leaving us this review, Ann. We are happy to hear that you are having such a great experience with Shogun as an app and with our support team. We greatly appreciate your support. 🫶 Thank you so much for your honest recommendation and please let us know if there's anything else we can assist you with. Sweetan | Client Services Shogun Page Builder

5 / 5 Share

June 16, 2023

Super polite and friendly support team. I had an issue this morning and Sweetan fixed it and gave me an explanation on how to solve it in the future. Appreciate the speed considering that it was a live page. Thank you

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2023

Have recieved nothing butfqst, friendly and informed support thus far, always willing to go the extra mile

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for leaving us a review, Rebecca! We are super glad to hear that our team's willingness to go the extra mile has led to a great support experience for you. I am happy to share the kind words with the entire team. We are always here to assist you and answer any questions you may have. Thanks for your continued support. 🙂 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

June 13, 2023

Super fast support and Shogun is easy to use. There are some restrictions, but what you see is what you get.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

We wanted to thank you for taking the time and leaving us a review, Marie-Louise. We'll be happy to work on the restrictions as your feedback helps us to improve the app and your experience with our app and support. Please don't hesitate to write back to us if you have any questions in the future and we'll be happy to assist you. Thanks! 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

June 13, 2023

I am still learning all the features of the app, but I really appreciate the ability to create sections. This saves a lot of time in creating my pages in Shopify. The support is super fast and very kind, and in no time my issues were resolved. The only thing that would be nice is that for multilingual shops that already have a translation app (which is not Weglog) they can use it for translations.

Using app

4 months

Total reviews

8

Average rating

4.9

Developer Reply

Hi there, Monica! Thanks for leaving us such a nice review. 🤩 We are glad to hear that Shogun's theme sections feature has been of great help. I am happy to share the feedback with our product team. Also, I am happy that your experience with our support team has been great. Our team is always here to assist and answer the questions for you. And, we also appreciate the honest feedback about your requirements for a multilingual shop. Our team has been exploring more integrations and we'll be excited to share the updates with you. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

June 12, 2023

The best app to date, their customer service is amazing. I have no knowledge of code or web development, but with this app, I feel like a PRO. When I began to stumble and became dumb founded, an expert chat box with a REAL PERSON appeared, he not only explained in laymens terms how to do it correctly, he also demonstrated using a "in chat video" of my current store, and current situation where I got stuck. Within minutes I got unstuck, learned something new and with no knowledge of any real web develpment or code, created an amazing page for my website. Thier customer service is better than shopify, like way better, the staff is knowledgeable and competent and most of all AVAILABLE WHEN YOU NEED THEM MOST!!!... With Shogun Im saving money hand over fist, and I have not had to pay people to do things. I feel way more confident, and most of all Shogun is a frustration free!! GET SHOGUN IF YOU WANNA MAKE BEAUTIFUL PAGES AND Make alot of money

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for writing such an amazing review, Clifford. We greatly appreciate your honest feedback. 😊 We did design Shogun to be easy to use so that even if you don't have coding knowledge, you can utilize Shogun to design the best-looking pages. We are so glad that Shogun has been useful and such an important part of your experience. Our support is always happy to share screenshots or record videos to help you or guide you in the right direction. I am happy to share the kind words with the entire team as this has certainly made our day. 🫶 Also, we feel proud to read that Shogun has helped you to save on the financial front as well. Thank you so much for all your love and support. We'll continue to serve you in the future. ❤️ Sweetan | Client Services Shogun Page Builder

5 / 5 Share

June 12, 2023

I really enjoy working with this app since it is user friendly and integrates seamlessly with Shopify. The support team is also quick and effective with their responses.

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

We greatly appreciate you taking the time and leaving us a review, Antoinette. We are very glad to hear that you have been finding Shogun user-friendly and seamless when it comes to integrating your Shopify store. Our support team is more than happy to assist and answer the questions for you and we'll look forward to doing the same in the future as well. Thank you so much for your support. 🫶 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

June 9, 2023

Support team was very excellent, they were very patient with us until our issues were finally resolved. Thank you very much and more power!

Using app

Over 4 years

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for writing this review for us, Michelle! 🫶 It was great to communicate with you earlier and I am happy to hear that your experience with our support team has been excellent. We'll be more than happy to assist you and answer your questions for you in the future as well. We greatly appreciate the love and support. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

June 8, 2023

GREAT page builder with absolutely fantastic support. I was considering a different app to get around a problem I was having, but after Andre quickly solved the issue I was having I decided to stay. I am on a legacy plan that fits my wallet and needs perfectly, so crossing my fingers I am not forced to upgrade to the new plan that would be 5 times the cost given the number of pages I have. if that happens, I will be forced to change apps because of financial limitations. But until then, I will stick to Shogun and sing its praises to all and sundry. (I hope they let me stay on my current plan...)

Using app

About 4 years

Total reviews

9

Average rating

4.4

Developer Reply

Hi there, Tobi! Thank you so much for writing this review and sharing your honest feedback and experience with Shogun and our support team. 😊 We are very glad to hear Andre was able to resolve the issues for you and also help answer the questions. Thanks! We also appreciate the feedback and I have shared the same with our team. WE value your feedback and suggestions as it helps us to improve the app and your experience further. Please don't hesitate to write back to us if you bump into any issues or have any further questions. We are always happy to assist you. 😍 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

June 8, 2023

The support team was very helpful and effective! James P. responded within minutes and was able to fix an error on our landing page. Thank you so much!!

Using app

Over 4 years

Total reviews

12

Average rating

4.7

Developer Reply

Hey there, Diego! 👋 Thanks for writing about your experience in the form of this review. I am happy to hear that James was able to help resolve the issue on your landing page. I have shared the feedback with him and our entire support team. We'll also look forward to assisting you again in the future. 🫠 Sweetan | Client Services Shogun Page Builder