All reviews

Rating Breakdown

  • 5
    89% (1,777 ratings)
  • 4
    7% (130 ratings)
  • 3
    1% (16 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (43 ratings)

Reviews with Text

  • 99% (1,968)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 14, 2023

Fast and Effective service. Easy to build your page with Shogun!

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Dong! Thank you so much for leaving us a review. We are happy to hear that Shogun has been fast and effective for your requirements and that it has been a breeze to create and design pages. Please let us know if there is anything else we can help you with. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Sept. 13, 2023

Support from Andre was 10/10! From start to finish he was very knowledgable and patient with my questions. His responses were thorough, straightforward and easy to understand.

Store

Winck

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Anna! Thank you so much for leaving us a review. I am super glad to hear that Andre was able to help guide you from start to finish and answer the questions for you. I'll be sure to share the feedback with him and our entire support team. 🫡 Please don't hesitate to write back to us if you bump into any issues or have any further questions. We are always happy to answer them for you. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Sept. 11, 2023

I've been using the Shogun app for a while now, and I couldn't be more impressed with their customer support and response time. It's not every day that you come across an app that excels in both functionality and customer service. Whenever I've encountered any issues or had questions about the app's features, their support team has been nothing short of amazing. They are not only incredibly knowledgeable but also incredibly responsive. I've never had to wait for more than a few hours to receive a helpful and thorough response.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Frederik! Thank you so much for leaving us such a wonderful review and sharing your experience with Shogun and the support team. We greatly appreciate the kind words. 😊 We are super glad to hear that you are having an amazing time working with Shogun. Our support team is available 24/7 and we will continue to serve you in the future as well. Please don't hesitate to write back to us if you have any further questions. Thank you so much for your love and support. 🫡 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Sept. 7, 2023

GREAT

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, Ellie! Thank you so much for leaving us a review. We are glad to hear that you are finding Shogun to be great when it comes to your requirements. Please do let us know if there is anything else we can assist you with in the future. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Sept. 6, 2023

アンカーリンクや画像調整等、不明点に対して迅速かつ丁寧に教えてくださいました。チャットやメールでもやり方がわからない内容については、画面録画を添付してくれたり、zoomでのレクチャもしてくれたりしました。とても助かりました!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time and leaving us a review, Ryo. I am super glad to hear that your experience with Shogun and our support team has been such a positive one. It was great to communicate with you. 😊 Our team is always happy to record videos when it comes to helping resolve issues or guide you in the right direction. We'll be here to assist you again should you bump into any issues. Thank you so much for all the love and support. 💜 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Sept. 6, 2023

Very easy to use and excellent customer service and support when things go wrong. I spoke to Leah who had us back up and running within 5 minutes of us having an issue.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing your honest experience in the form of this review, Harry. 😊 We sincerely appreciate the kind words. I am glad to hear that Leah was able to help resolve the issue within 5 minutes. ⚡ I'll be sure to share the feedback with her and the entire support team Let us know if there is anything we can assist you with in the future. Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Sept. 6, 2023

Great support from team to help solving the issue!

Store

GQSize

Using app

About 2 years

Total reviews

13

Average rating

4.9

Developer Reply

Hey there, Nat. Thank you so much for leaving us a review. We are always happy to assist you and will look forward to assisting you again. Please don't hesitate to write back to us should you bump into any issues. Thanks for you support. 🫡 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Sept. 5, 2023

We love it. We use it for our home page a several other pages and makes it easier.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your love, Edgar. We appreciate you leaving us a review and are glad to hear that Shogun has been helpful when it comes to designing the homepage and other pages on the store. Please let us know if there is anything we can help you with in the future. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Sept. 5, 2023

Its a great app with a great customer service! Thanks Matt for your prompt support for solving some minor issues that we had with our store. Best service ever!! Keep up the good work SHOGUN!

Using app

Almost 4 years

Total reviews

19

Average rating

4.4

Developer Reply

Hi there, we appreciate the kind words. Thank you so much for leaving us this review and sharing the feedback with respect to your experience with Shogun and our support team. 😊 I am glad Matt could help and I'll be sure to share this with him. We also look forward to assisting you again in the future. Thanks for your love and support. 🫡 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Sept. 4, 2023

I purchased a Shogun plan to create sections to supplement my Shopify theme. I'm new to Shopify and Shogun. Their online support is superb. Someone named Rhys worked with me for half-an-hour, showing me how to create the masonry grid I was looking for. Great app, great service.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, James! 👋 Thanks for leaving us a review. We are very happy to hear that Shogun has been the perfect supplement to your Shopify theme and the requirements. The Sections are a powerful feature and they allow you to achieve so many things. 😊 Rhys is amazing and I see you had a wonderful experience while working on the issues with him. I'll be happy to share the feedback with him and our entire support team. Our team is always here to assist you. Thank you for your support. Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Aug. 31, 2023

I am very new to this app and so far it is really great. I had some questions and logged on to the "chat" function to seek assistance. I received a video demo as a response, fully explaining what needed to be done to fix my error. I was incredibly impressed with the service and this did in fact fix my issue. Thank you for your help and I look forward to using the app more as my business grows.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Sinéad! 👋 Thank you so much for sharing such kind words and leaving us a review. We are extremely happy to hear that your experience with Shogun and our support team has been a positive one. We do try our best to record videos with steps to help resolve the issue or answer the questions you may have. I am glad our team was able to help fix the issue. 🫡 We look forward to assisting you again in the future. Please don't hesitate to write back if you bump into any issues. Thanks for the love and support. 🫶 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Aug. 31, 2023

Incredible app to test out new page designs with amazing customer support that came to our rescue when something stopped working suddenly.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for sharing your honest feedback in the form of this review, Zach. We are super excited to hear that you are finding Shogun to be an incredible app when it comes to working on page designs. We are working on some cool new features and we'd love for you to try them out as they are released. I will be sure to share the kind words with our entire support team. Please let us know if we can help you with something else. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Aug. 28, 2023

Quick and Prompt service from Rhys. I was assisted instantly and my problem resolved within minutes of asking for help. 10/10 Service!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you so much for leaving us a review. I am glad to hear that Rhys was quick to help and resolve the issues within minutes. I'll be sure to share the feedback with him. Please let us know if there is anything else we can assist you with. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Aug. 4, 2025

I've been using this app for more than a couple of years now. It's an excellent app with excellent features. Andre and the support team gave me 5 star customer support. The only downside is that it's a little bit pricy.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for leaving us a review, Hareendra. We appreciate the honest feedback and are happy to hear that you are finding the app and the features along with our support excellent. We also appreciate the feedback about pricing and I am happy to share this internally as it helps us to continue improving the app further. 😊 Thank you so much for your long-term support. Please do let us know if there is anything else we can assist you with in the future. Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Aug. 23, 2023

We've had a great experience using Shogun. We built a beautiful homepage and landing page quickly and had great support from the customer service team. They helped us with any issues we ran into promptly and even jumped on a few video calls to take us through some training. Sweetan has assisted us a few times and was incredibly patient and knowledgeable. Their online tutorials and community posts are also a great help, thanks, guys!

Store

LAPOCHE

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Stephanie! Thank you so much for taking the time and sharing your experience. We are very glad to hear that Shogun was helpful in designing a beautiful homepage along with other landing pages. 😊 It was really great to communicate with you and I am happy that I was able to assist you. We are continuously working on adding more help center documents and tutorials as we understand they can be super useful. Please don't hesitate to write back and we'll be here to assist you again. 🫶 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Aug. 23, 2023

Fantastic product, but even more important.. fantastic customer support! I wish they had live chat on the starter plan, but email support is really responsive.

Store

DMSO

Using app

3 days

Total reviews

4

Average rating

4.3

Developer Reply

Thank you for taking the time and leaving us a review, Erik. Glad to hear that Shogun has been fantastic when it comes to your requirements and that our support was able to assist you. 🫡 Our team is super quick via email as well, but we appreciate the feedback and I have shared this internally. Please let us know if there is anything else we can assist you with. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Aug. 22, 2023

great to work with and great support. super responsive. can truly recommend it. great tool thanks guys!

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Thank you so much for leaving us a review. We are super glad to hear that you are finding Shogun great to work with and that your experience with our support team has been positive. Thank you so much for the recommendation and support. 🫡 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Aug. 21, 2023

This app has completely lifted my website! It is very versatile, with the option to chose from templates or to start a page design from scratch. I've been using it a couple of weeks and have comfortably figured out how it works. The support team is on hand to help via chat, and they are fantastic! Easy to reach and so helpful. I am so glad I chose Shogun.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Charlene! Thank you so much for taking the time and leaving us a review here. 🫡 It was great to communicate with you and I am so glad to hear that your experience with Shogun has been amazing where the app has lifted your website and the options and feature are helpful when it comes to your requirements. Our support team is always here to assist you and we'll be happy to assist you again in the future. Thank you so much for choosing Shogun. 🫶 We appreciate your love and support. ❤️ Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Aug. 18, 2023

I Like the app, It has help me to build most of my website. Focused on visual building and non-code users I can say that this is pretty much what we needed from the beginning. I would appreciate the inclusion of more features in the future as always.

Using app

Over 3 years

Total reviews

3

Average rating

4.0

Developer Reply

Thank you so much for sharing your honest feedback and leaving us a review. / We are super glad to hear that you like our app and that it has helped to build the website. We understand that a no-code solution is super useful and we did design the app while keeping those requirements in mind. Our team is working on a lot of exciting features and we will be happy to share an update as they get released. Please let us know if there is anything else we can help you with in the future. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Aug. 17, 2023

I have recently signed up with Shogun and am absolutely loving it so far. I met with a lovely customer care person who helped me with so many questions. He was very patient and helpful. Definitely recommend this app!

Using app

6 days

Total reviews

4

Average rating

5.0

Developer Reply

Hey there, Lucia! Thank you so much for taking the time and leaving us a review. I am really happy to hear that you are having such a wonderful time exploring Shogun and that your experience with our support team has been exceptional. ❤️ We are here to answer any further questions you may have and will look forward to assisting you again in the future. Thank you so much for the honest recommendation. 🫶 Sweetan | Client Services Shogun Page Builder