All reviews

Rating Breakdown

  • 5
    89% (1,777 ratings)
  • 4
    7% (130 ratings)
  • 3
    1% (16 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (43 ratings)

Reviews with Text

  • 99% (1,968)
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5 / 5 Share

Dec. 4, 2017

Answered my email straight away, kept me updated with everything they did and had the problem fixed in minutes! Extremely helpful customer service team.

Using app

4 months

Total reviews

15

Average rating

4.9

5 / 5 Share

Dec. 3, 2017

Very easy to use. Prompt and caring support from the developers. Very good online documentation.

Using app

About 12 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2017

Easy to use and quick support responses when you need them!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2017

Great product, great customer service!

Store

Iyali

Using app

About 10 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2017

Highly recommend this app to anyone who wants to build a customized Shopify store. Shopify is so limited in terms of what you get out of the box with their templates, making it hard to design unique sites. Shogun has allowed me to build out a custom Shopify store for multiple clients without doing a lick of coding. I can now build any design I can imagine for a client in a very speedy fashion. 5 stars plus!

Using app

About 9 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 2, 2017

Works well enough, still needs some adjustments here and there but the guys are committed to improving their software and provide excellent communication. All in all, i'm sticking with them.

Using app

23 days

Total reviews

7

Average rating

4.0

5 / 5 Share

Nov. 29, 2017

We have had this app installed on our website for several months now, and it does well. I think there is a little bit of a learning curve right at the beginning, but since I have become used to it, I have started to really appreciate the features that help me fine tune control over responsive designs - and now I think it is fantastic! The "screen settings" feature is amazing - I turn pieces of art on and off based on which device view I am working on, to get the best layout for the device screen size. I like the "disable stacking on smaller screens" button, and I like the snippets for easy copying and recreating artwork. It is the kind of program that you can build pages up from the foundations, but once built, you are able to reuse elements, so the time taken to learn the program, and build your elements becomes worthwhile. The measurements for padding and margins, borders, background image position, and many others, also give you the opportunity for fine control over your elements. I have had one or two bugs after a developer's upgrade, but it has never affected the published pages, only the background pages I have been working on (I always work on a copy, not the original), and I have always found the developer quick to respond to requests for support.

Using app

7 months

Total reviews

13

Average rating

5.0

4 / 5 Share

Nov. 28, 2017

App works great and gives me the control that Shopify lacks, to customize my pages. It doesn't take long to figure out the system but after using it for a while you learn the tricks to make things better structured. Great way to personalize your website without going crazy learning a whole new system.

Using app

20 days

Total reviews

2

Average rating

4.0

5 / 5 Share

Nov. 28, 2017

This app is a great way to create custom pages without having to know Shopify's liquid. But if I am honest, the best part of this app is the service. Nick is prompt and very knowledgeable, and he even follows up to make sure everything is still going well after having helped with your situation previously. This is definitely above and beyond what I am accustomed to working with other Shopify apps.

Store

Test Cp

Using app

5 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 27, 2017

Shogun has been great! It has made it much easier to build my online store on Shopify and the support has been wonderful!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 27, 2017

Probably the best Landing Page Builder I've ever used! I've used everything from Click-funnels, Leadpages, Thrive themes, etc... This is by far the best. And it allows for advanced options such as custom HTML and javascript as well! My only note is that although the customer support is AMAZING, they don't have a technical team that is ready to help you troubleshoot the more technical problems. But other than that, 24 hour response rate, and very polite.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 26, 2017

Good app, easy to use, tutorial are helpful. Support has been very responsive and helpful too.

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 26, 2017

Amazing timely support through the build process. Working in multiple stores in different countries. Shogun has made this process seamless.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2017

Amazing timely support through the build process. Working in multiple stores in different countries. Shogun has made this process seamless.

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2017

Shogun is awesome! It has allowed me to easily customize my site that otherwise would have had a very cookie cutter look and user experience. When I reached out to Shogun for a customer support question, I got a very speedy response from a co-founder who solved my inquiry right away, on a weekend no less. Awesome app guys!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2017

We've only been using it for just over two weeks, but are very impressed with the usability so far. The support from the Shogun team has been very quick with great explanations for any questions which is an amazing benefit.

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2017

Love this app. It has completely changed our website and allowed for in-house edits/development rather than using an expensive developer. The creators are very hands on and always very helpful and speedy in their replies. They have lots of video tutorials that are helpful too. drag and drop, user friendly, and all-around a very necessary app to have!

Store

Ebbets

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2017

The builder itself is pretty good, really intuitive and easy to make some pretty good looking pages. What really shines is the customer support. I had a minor issue with my site that I couldn't figure out, turned out to be a problem with the way the buttons were interacting with my theme... Emailed Shogun customer support, they went in and fixed my code right away. Top notch service! They don't leave you hanging. I will keep paying for this as long as I am building pages, well worth it in my opinion. Thanks guys!

Using app

2 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Nov. 21, 2017

This app is amazing! We would've given this company 6 stars if we could. We haven't launched our new site yet, but without their app, it would've been a nightmare to organize and lay out all the information the way we've wanted. Also their support has been prompt, thorough and exceptional.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 20, 2017

Here's the thing. I'm cruising along buildin' ma' pages, loving the app, when about midnight on Saturday rolls around and I get this mysterious Shopify error message inside Shogun's page builder. The kind where I'm at a stand still and can't publish pages. I'm NOT a developer so I go through the usual amateur motions of flailing my way around google trying to figure out what could be happening as panic sets in. I try Shopify support and wait for an hour in a que (#78..). Very nice guy says he'll pass it on to the developer. I'm think: yeah, right (cynical, i know). I give up, write an SOS email to Shogun support and figure I'll just sleep on it ...hoping against hope I won't be jolted awake by nightmares of catastrophic failure (i.e. cyber weekend is coming and i got no storefront). Oh, and I'm already writing off Sunday cuz no way I'm gonna hear back, right? No sooner than I set my toothbrush down than I get a...get this...I get a PHONE CALL...from a strange number. I'm like, no, it can't be. I pick up. "Hey, it's Nick from Shogun - saw your email and figured you were working late, too..." whaaaaat? A super-calm and professional Nick explains that they were working on a new feature and it was causing this error and they'd have it fixed by morning. BOOM. Lights out. Slept like a baby. Since then, I've needed support a few times and I gotta' say it feels good to know there's an open line to Shogun's team. Moral of the story? Not a developer? Need waaay better Shopify pages...AND sleep at night? Shogun. :) D

Using app

9 days

Total reviews

1

Average rating

5.0