All reviews

Rating Breakdown

  • 5
    15% (7 ratings)
  • 4
    9% (4 ratings)
  • 3
    2% (1 ratings)
  • 2
    6% (3 ratings)
  • 1
    68% (32 ratings)

Reviews with Text

  • 96% (45)
Review RSS Feed Review RSS Feed

1 / 5 Share

March 2, 2026

Fonctionne que la moitié du temps les données sont erronées. vraiment déçue car j'ai le display qui ne va plus servir...... quel gaspillage d'argent et de temps

Using app

--

Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 26, 2026

werkt gewoon goed

Using app

About 1 hour

Total reviews

2

Average rating

5.0

1 / 5 Share

Feb. 22, 2026

Should have paid attention to the negative reviews. Received 1/13. Today is 2/22. I've had nothing but problems with this thing. On too many times to count, it randomly shuffles numbers. It will go back to the original number but on several occasions it doesn't. All the numbers will shuffle, each column by itself, twice. Then it will land on all lines as the first number. If you unplug and turn it back on 10 minutes later. Nothing. If you do that an an hour later. Nothing. You have to unplug the thing and leave it off, unplugged for a few days, and only then does it reset. Shameful there are no refunds on this thing. Waste of money.

Using app

About 1 month

Total reviews

4

Average rating

1.0

1 / 5 Share

Feb. 18, 2026

We were asked by shopify to upgrade to this app: "We notified you via email to install the new Shopify Counter App to improve functionality and create a more seamless experience. As a result, the original app will now officially sunset on March 1, 2026 and will no longer work after that date." Unfortunate the new app is as bad or even worse than the previous app. It's impossible to show the number we want. We are on Shopify+ and would like to show consolidated turnover of our 2 stores. Would love to connect the app to a custom shopify report, next select the number we want to send to smiirl

Store

KAAI

Using app

11 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Feb. 18, 2026

Love it. I display sales YTD and it's incredibly motivtional!

Using app

11 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 16, 2026

Please bring back custom date ranges! My viewers are always asking how many orders I got during a big product launch. I used to be able to select a custom range, and the feature was removed. Also, your "Get Support" button doesn't work, so I have to communicate this via review.

Using app

11 months

Total reviews

1

Average rating

4.0

2 / 5 Share

Oct. 24, 2025

Using app

7 months

Total reviews

3

Average rating

2.7

5 / 5 Share

Oct. 3, 2025

Works like charm. Cant see why there are so bad reviews.

Using app

About 14 hours

Total reviews

7

Average rating

4.7

1 / 5 Share

Oct. 2, 2025

RIchtig schlecht nur probleme beim verbinden

Using app

About 1 hour

Total reviews

1

Average rating

1.0

Developer Reply

Vielen Dank, dass Sie uns informiert haben – wir schätzen Ihr ehrliches Feedback sehr. Inzwischen haben wir mehrere Probleme behoben, die dazu führen konnten, dass auf Ihrem Counter falsche Zahlen angezeigt wurden. Sie sollten nun die korrekte Zahl auf Ihrem Counter sehen. Zur Erinnerung: Bitte stellen Sie sicher, dass Sie stets die neueste Version der App verwenden. Wenn Sie weiterhin Schwierigkeiten haben, zögern Sie bitte nicht, uns unter [email protected] zu kontaktieren.

2 / 5 Share

Sept. 23, 2025

I'm not experiencing the sync issues of other people as most of you don't seem to have set it up with the correct settings per the instructional page using ID and Token. It works fine if you followed the instructions. My issue is with the filtering capabilities of what number is displayed. The difference between Paid and Unpaid is objectively stupid and your team should have more logical reasoning skills than to simply filter on status = Paid or show all, ESPECIALLY since the checkbox is not to "only show paid orders" but rather "show unpaid orders". Deselecting this (i.e. removing Unpaid orders) should not removed partially refunded orders as THESE ARE PAID. It should only remove refunded and unpaid orders as the checkbox implies. There is no option to actually show the desired number as I'm either looking at all orders, including refunded ones, or I'm looking at only paid orders that did not get have a partial refund (all were simply refunding shipping, the order is still paid). This is the work of unskilled labor with no business insight to make the filtering so simplistic and incorrect. Your AI theme section generator could create this better. Ideally there would be more options to filter by the status so we can choose it for ourselves, and even better would be to allow filtering by tags to remove samples and affiliate orders and anything else we don't want to count as "real" orders. As it stands I'm looking at a number that either under or over represents my order volume.

Using app

34 minutes

Total reviews

2

Average rating

3.0

Developer Reply

We're sorry the filtering features aren't meeting your expectations. We take your feedback very seriously and will ensure that it is taken into consideration. We appreciate you reaching out. If you are experiencing any additional challenges, please don't hesitate to reach out to [email protected]

1 / 5 Share

Aug. 7, 2025

Brand new, out of the box and I think it's possessed. I chose total sales, it jumps to 10. I've had 1, so where the heck does 10 come from?! I put it on last order number and it's correct at 1001. Just sitting here trying to figure things out and the possessed box jumps from 10 to 20. Uh...? I thought this would be a neat way to celebrate sales. Maybe I'll need to write my own code to use Smiirl's API. Such a disappointment after being excited for this to arrive.

Using app

23 minutes

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 6, 2025

It doesn’t work. It completely ignored the settings I configured for the counter and kept counting up, even when I hadn’t received any orders. I tried reaching out to Shopify support, since it’s listed as their app, but the AI bot wouldn’t log the bug or connect me to a real person. So I went back to the old counter app, which seems to be working for now. https://apps.shopify.com/counter?locale=sv

Using app

24 days

Total reviews

1

Average rating

1.0

Developer Reply

We’re sorry for the frustration here and appreciate your feedback. We have identified this issue and have resolved this error. You should now see the correct number on your Counter. As a reminder, please always ensure you are on the latest version of the app. If you are still having any challenges, please don't hesitate to reach out to [email protected].

1 / 5 Share

July 29, 2025

The app doesn't reset the counter when the time hits 0:00. It just keeps adding numbers - The work-around is to load the app daily and change a setting for the numbers to update correctly.

Using app

4 months

Total reviews

1

Average rating

1.0

Developer Reply

We’re sorry for the frustration here and appreciate your feedback. We have identified this issue and have resolved this error. You should now see the correct number on your Counter. As a reminder, please always ensure you are on the latest version of the app. If you are still having any challenges, please don't hesitate to reach out to [email protected].

1 / 5 Share

July 11, 2025

The app don't reset when the watch hits at midnight

Using app

2 days

Total reviews

2

Average rating

3.0

2 / 5 Share

July 10, 2025

it doesn't reset at the end of the day,

Using app

1 day

Total reviews

25

Average rating

4.8

1 / 5 Share

July 8, 2025

I'm having the same issues as everyone else, the old app worked great. This new one is a pain. Every 1 order the counter goes up by 2. I have to reset it everyday. And it keeps flipping randomly throughout the day. Disappointed, I've had the counter for a year now and never had issues until now.

Using app

28 days

Total reviews

1

Average rating

1.0

Developer Reply

We’re sorry for the frustration here and appreciate your feedback. We have identified this issue and have resolved this error. You should now see the correct number on your Counter. As a reminder, please always ensure you are on the latest version of the app. If you are still having any challenges, please don't hesitate to reach out to [email protected].

1 / 5 Share

June 18, 2025

I own 4 Shopify counters, 3 using the old app (works well) and 1 using the new (doesn't work at all). Shopify refuse to let you use the old app, so you're forced to use the new app which doesn't work. Check the other reviews, it's not worth buying the counter at the moment.

Using app

About 1 month

Total reviews

1

Average rating

1.0

1 / 5 Share

June 17, 2025

It doesn't work, as others have stated. The main issue is that it does not reset at the end of the day. Seems like such a simple fix, yet Shopify doesn't care to fix it. Insane.

Using app

24 days

Total reviews

8

Average rating

4.5

Developer Reply

We’re sorry for the frustration here and appreciate your feedback. We have identified this issue and have resolved this error. You should now see the correct number on your Counter. As a reminder, please always ensure you are on the latest version of the app. If you are still having any challenges, please don't hesitate to reach out to [email protected].

1 / 5 Share

June 16, 2025

Since I was forced to update my Tidbyt counter no longer works with Shopify.

Using app

3 months

Total reviews

2

Average rating

3.0

1 / 5 Share

June 12, 2025

Exactly what everyone says, ever since the update the counter doesn't work anymore, completely worthless.

Using app

3 months

Total reviews

2

Average rating

3.0