Shopify Knowledge Base
Customize FAQs used by AI agents to answer shopper questions
Rating
5.0
feedback
4
chart
#1,656
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
25%
-
Less than a day
25%
-
Less than a month
25%
-
Less than a year
0%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising its helpfulness and usefulness. Customers appreciate that the app does what it promises and provides a great addition to their store. Some users specifically mention the convenience of not having to recreate FAQs and the seamless integration with Shopify Inbox. However, there are a few questions raised about structuring pre-written sections and connecting the AI agent function to the Shopify inbox.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 2, 2025
Can I add all the FAQ's I created for Shopify Inbox without having to create them over again this app?
May 30, 2025
Looks great, does what it says but one question, the pre-written sections start as "The store" followed by what we do or provide. How should we structure the other ones? Should we start with the same format or can we answer as we want as log as it is concise?
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more