Shopify Knowledge Base

Excellent so far. Perfect as it logs all the questions and queries so you can see what customers are asking. Then you can add your custom "FAQ's" to help the Agentic system fill in its knowledge gaps. It really simplifies the process for the front end Ai to help answer store relative and sensitive questions such as returns process, warranty, services and shipping information. I think it could expand into some better training fields and add more but my sneaky feeling is Shopify is already building most of this into their features as they go.

Very easy to install and use the frequently ask questions I believe are very accurate waiting to see what kind of traffic is obtained but so far very happy

Very useful, works like a charm!! Great job guys

Can I add all the FAQ's I created for Shopify Inbox without having to create them over again this app?

Looks great, does what it says but one question, the pre-written sections start as "The store" followed by what we do or provide. How should we structure the other ones? Should we start with the same format or can we answer as we want as log as it is concise?

Quite helpful and a very useful addition to our store.

Great initiative. Would it be possible to connect this apps AI agent function to the shopify inbox?