Shopify Knowledge Base for Shopify

Shopify Knowledge Base

Customize FAQs used by AI agents to answer shopper questions
Developer
Shopify
View on App Store
Shopify Knowledge Base
Rating
3.3
Feedback
20
Reviews
Chart
#1,767
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for this Shopify App are mixed, with both positive and negative feedback. Positive aspects include the app being useful for driving citations and traffic, having the potential to compete with major marketing tools at a lower cost, and being described as very useful and helpful. On the other hand, negative feedback includes issues such as Google Ads disapproval due to malicious code, lack of multilingual support, missing features like translations and API for managing FAQs, unclear documentation, and confusion about the app's purpose as an AI chat agent. Users also mentioned the need for clearer instructions and integration with Shopify Inbox for AI agent functions.

Time spent using app
How long merchants keep the app installed.
Less than an hour 25%
Less than a day 25%
Less than a month 40%
Less than a year 5%
More than a year 0%
All reviews
2 / 5 Share
June 5, 2026

The system's questions cannot be deleted, however they are always in English, ignoring the store's default language. Even if you delete the automatic response to write it in the store's language, the question is not editable.

Store Using app Total reviews Average rating
KARGA 1 2.0
1 / 5 Share
June 1, 2026

Traffic from ChatGPT faded away after installing this app

Store Using app Total reviews Average rating
RGBKeys 20 days 2 3.0
5 / 5 Share
May 29, 2026

Store Using app Total reviews Average rating
Letouch 2 days 4 4.3
3 / 5 Share
May 19, 2026

Having to manually input every FAQ was not fun.

Store Using app Total reviews Average rating
One Revolver Surfboards About 3 hours 8 4.5
1 / 5 Share
May 19, 2026

Store Using app Total reviews Average rating
DOGGER 5 minutes 8 4.4

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