Shopify Knowledge Base
The reviews for this Shopify App are mixed, with both positive and negative feedback. Positive aspects include the app being useful for driving citations and traffic, having the potential to compete with major marketing tools at a lower cost, and being described as very useful and helpful. On the other hand, negative feedback includes issues such as Google Ads disapproval due to malicious code, lack of multilingual support, missing features like translations and API for managing FAQs, unclear documentation, and confusion about the app's purpose as an AI chat agent. Users also mentioned the need for clearer instructions and integration with Shopify Inbox for AI agent functions.
The system's questions cannot be deleted, however they are always in English, ignoring the store's default language. Even if you delete the automatic response to write it in the store's language, the question is not editable.
Traffic from ChatGPT faded away after installing this app
Having to manually input every FAQ was not fun.
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