Shopify Knowledge Base
The reviews for this Shopify App are mixed, with both positive and negative feedback. Positive aspects include ease of installation, accuracy of frequently asked questions, and potential for driving traffic. However, negative aspects mentioned by users include issues with multilingual support, manual input of FAQs, inaccuracies in pre-generated answers, lack of export/import options, and concerns about Google Ads disapproval due to malicious code. Some users also expressed confusion about the app's purpose and functionality, calling for clearer documentation and more features like translations and API support.
The system's questions cannot be deleted, however they are always in English, ignoring the store's default language. Even if you delete the automatic response to write it in the store's language, the question is not editable.
Traffic from ChatGPT faded away after installing this app
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