Shopify Knowledge Base for Shopify

Shopify Knowledge Base

Customize FAQs used by AI agents to answer shopper questions
Developer
Shopify
View on App Store
Shopify Knowledge Base
Rating
3.5
Feedback
22
Reviews
Chart
#1,691
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for this Shopify App are mixed, with both positive and negative feedback. Positive aspects include ease of installation, accuracy of frequently asked questions, and potential for driving traffic. However, negative aspects mentioned by users include issues with multilingual support, manual input of FAQs, inaccuracies in pre-generated answers, lack of export/import options, and concerns about Google Ads disapproval due to malicious code. Some users also expressed confusion about the app's purpose and functionality, calling for clearer documentation and more features like translations and API support.

Time spent using app
How long merchants keep the app installed.
Less than an hour 27%
Less than a day 27%
Less than a month 36%
Less than a year 5%
More than a year 0%
All reviews
5 / 5 Share
June 14, 2026

Store Using app Total reviews Average rating
Cristais Místico 19 4.8
5 / 5 Share
June 10, 2026

Muito útil.

Store Using app Total reviews Average rating
Antonio_handmade 2 minutes 4 4.0
2 / 5 Share
June 5, 2026

The system's questions cannot be deleted, however they are always in English, ignoring the store's default language. Even if you delete the automatic response to write it in the store's language, the question is not editable.

Store Using app Total reviews Average rating
KARGA About 6 hours 1 2.0
1 / 5 Share
June 1, 2026

Traffic from ChatGPT faded away after installing this app

Store Using app Total reviews Average rating
RGBKeys 20 days 2 3.0
5 / 5 Share
May 29, 2026

Store Using app Total reviews Average rating
Letouch 2 days 4 4.3

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.