Shopify Order Printer for Shopify

Shopify Order Printer

Print customized pick lists, invoices, packing slips and more
Rating
3.5
Feedback
376
Reviews
Chart
#211
Shopify

All reviews

1 / 5 Share
July 12, 2024

If I could give minus stars I would. Really poor effort from the developers and has come about to the detriment of the basic "Print Order Page" option. Shopify should be ashamed! **EDIT** In response to the Shopify reply I would suggest that the very fact I have taken time out to leave my original review would indicate that as usual support is unable to offer any help whatsoever. I'm fed up of hearing that "we will feedback to the developers and hope your issue is resolved in any future updates". Not a chance! ***EDIT UPDATE 2*** It would appear (somehow?) that issues with the generic "Print Order" feature in the admin section have miraculously remedied themselves! This, subsequent review, edit (No.2) is in no way a reflection of the functionality of the "Order Printer" app, but does indicate that our original negative review appears to have got the developers to recognise the issues merchants could well have experienced using the 'Print Order' feature in the Shopify admin. So, for all Shopify merchants out there who are frustrated by the lack of genuine support from Shopify "Help", it would seem that taking the time to objectively review the "Shopify Service" via the Shopify store or elsewhere does provide some form of resolution- it seems not even Shopify likes their ego busting! Just to add a couple of footnotes for the developers if you're checking in? 1. Print Order Feature - Customers mobile number font is still too large. 2. Order Printer App - This would be better if it included the customer's email address.

Store Using app Total reviews Average rating
Hic! About 2 months 7 3.7
Developer Reply

Thank you for taking the time to leave a review and feedback. I understand you are not having a great experience with the app and I want to help with that. Is there specific problems you are facing? We are always happy to help. Feel free to reach out to our authenticated chat support team in our Help Center at any time for real time troubleshooting: https://bit.ly/2AWw5VA. -Shay, Shopify Support

4 / 5 Share
July 2, 2024

over the years Shopify has made some changes that have not been helpful for us. This change takes time to get use to but right off the top the change has been helpful in terms of toner usage. The new format takes less toner to print as the bold lines used on the old format are gone. I do like the new format and like that the "packing slip" is labeled as such.

Store Using app Total reviews Average rating
Wooden Spool Designs About 1 month 2 4.0
2 / 5 Share
June 28, 2024

Wish they would have just kept the same app instead of ruining it with this new update. Hard to get any support and difficult to make changes. Go back to the original, please.

Store Using app Total reviews Average rating
Dezi & Roo 17 days 2 3.5
Developer Reply

Hi, there. Thank you for reaching out and sharing your experience. We appreciate you providing your feedback regarding the app and will share this with our Product Development team. You can keep our Shopify Changelog on hand to stay up to date with new updates that roll out to the platform: https://shopify.link/N5vR. If you'd like to contact our authenticated Support team, you can do so by creating a support request through the Shopify Help Center: https://shopify.link/vRnL. -Victoria, Shopify Support.

1 / 5 Share
Aug. 16, 2024

Latest changes to the order printer app have resulted in the invoice backgrounds being printed gray and not white as they were previous to the updates. Very annoying.

Store Using app Total reviews Average rating
Underpinner Spares 3 months 3 2.3
Developer Reply

Hello! Thank you for reaching out and sharing your query. I would like our authenticated Support team to take a more detailed look into this, so we can determine the issue around the shipping address not displaying correctly. To create a support request, please head to this link (https://shopify.link/vRnL) to get started. -Victoria, Shopify Support.

5 / 5 Share
June 27, 2024

Good to see the developers at shopify listened to how bad the first release of this app was. Recently, last week I think it was, there was a new import from templates put in place and I have to say, it is now exactly how all my old custom templates were and works how it should. I am happy with this new implemented import that they have done.

Store Using app Total reviews Average rating
mbRADIO 24 days 5 5.0
5 / 5 Share
June 26, 2024

I was trepidatious about updating to this new version of the app, but it was super easy get up and running. The custom template that we worked so hard on to perfect years ago was simple to import, and came through perfectly. Thanks, team!

Store Using app Total reviews Average rating
We'Moon 42 minutes 4 4.8
1 / 5 Share
June 26, 2024

Migrating customized template doesn't work.

Store Using app Total reviews Average rating
Pink Montessori About 1 month 1 1.0
Developer Reply

Thank you for your review and feedback. I will make sure to provide this information to our team. -Emily, Shopify Support

1 / 5 Share
June 24, 2024

Broken. Wouldn't migrate our custom template and is producing erroneous results showing additional items not on order?!

Store Using app Total reviews Average rating
Nutshell from Kiwi NZ Brands Ltd About 1 month 2 3.0
Developer Reply

Hi. In order to assist with your template migration, please review our documentation here: https://shopify.link/18NL.You can also get in touch with our team through live chat here: https://shopify.link/YWD7. -Mac, Shopify Support

1 / 5 Share
June 24, 2024

Still waiting on a reply which now seems closed on something as simple as a page break. Did some coding on my forms and they all work apart from Page Breaks which worked perfectly in Legacy. I have forms that need to be printed and signed. Why can't this have been tested first. Poor show!

Store Using app Total reviews Average rating
Brittens Music About 1 month 1 1.0
Developer Reply

Hi there! Thanks for letting us know about this! While we're not able to provide support for custom coding used for templates, if you believe this to not be working as intended please reach out via the Help Centre: (https://shopify.link/7PNJ) to file a report. -Don, Shopify Support

4 / 5 Share
June 23, 2024

I was concerned about going from the original Order Printer to Shopify's order printer. After seeing that I may have to modify some code, and I'm not a coder, I was worried about the transition. I had been using the original app for so many years and have made many customizations, I was worried they wouldn't carry over, but it worked flawlessly with not extra work other than "importing". The only change I had to make was, unchecking the Shopify default templates I didn't need and check the default template I wanted and "done"! The only reason I only gave it 4 stars and not 5 is, I just made the transition this morning and only time will tell if I run into any issues.

Store Using app Total reviews Average rating
Anchor-Caddie 21 minutes 12 4.8
5 / 5 Share
June 23, 2024

Store Using app Total reviews Average rating
somethingforcake About 4 hours 2 5.0
1 / 5 Share
July 15, 2024

Tracking company and number and HS tarif code not working anymore. So we can not use this invoice for international shipments. *Update 15th of July - fulfillment.tracking_company and fulfillment.tracking_number yields no results - also HS codes are no longer available to use. So we can't use invoices from Order Printer to ship internationally and use for customs. Sad when Shopify is bragging about markets and global expansion.

Store Using app Total reviews Average rating
FlugaSports About 1 month 2 1.0
Developer Reply

Hi, there! It sounds like you might need to update the variables from your old templates. This guide includes the variables supported on the new Order Printer app: https://shopify.link/2Zoy. -Sophia, Shopify Support

1 / 5 Share
June 20, 2024

ZERO STARS. This APP is showing some weird "Expected Delivery Date" for each order on our admin page. Three days from the time they place their order. We make customized items and even if we ship the same day (not possible) there is little chance customers will receive their order in 3 days. We can not find where to expunge this info. We have looked in every backend area, but to no avail. Very Frustrating!

Store Using app Total reviews Average rating
Namemaker.com About 19 hours 1 1.0
Developer Reply

Thank you for taking the time to leave a review. Please contact us via the Help Center so we can review the templates with you and assist you with removing the "Expected Delivery Date" information: https://shopify.link/1w5D. -Sophia, Shopify Support

1 / 5 Share
June 20, 2024

It was a lovely app until they decided to update it, my templates didn't transfer over easily as promised, all I got was blank documents and now the 'old' version isn't working properly, I give up, I have now deleted the app and found another one that was very easy to set up.

Store Using app Total reviews Average rating
Love Lee Fabric About 1 hour 4 1.8
Developer Reply

Thank you for sharing your feedback! The new app is intended to offer better performance than the legacy version, so I appreciate you sharing your experience as it is helpful for our developers to consider when working on future updates. I'm glad to hear that you were able to find another option that worked well for you in the meantime. -Sophia, Shopify Support

5 / 5 Share
June 18, 2024

タイトル:とても優秀で使いやすいツール Shopify Order Printerは本当に優秀で助かっています。特に最近のアップデートで、さらに使いやすくなりました。コードの理解が必要ではありますが、その分自由度が高く、自分の思い通りのフォーマットを作ることができます。 一方で、コードの知識がない人には少し難しいかもしれません。それでも、カスタマイズの自由度や便利さを考えると、非常に価値のあるツールだと思います。

Store Using app Total reviews Average rating
4 / 5 Share
June 18, 2024

I jumped into this from the old version, and had to remake some things as the language had changed some. But after some tweaking I made a better adress printout than before. It could be nice with a tool to help you make a good looking printout, but this is very flexible, and weighing in that its free i think its ok! Much better than writing name and adress manually as before. So all and all i think its fine anyways!

Store Using app Total reviews Average rating
Klipparservice 28 days 1 4.0
4 / 5 Share
June 18, 2024

Early on this app was a mess, but now it looks like most if not all of the issues have been cleared up. Using it daily just like the legacy app with no more issues.

Store Using app Total reviews Average rating
LIV Natural Products About 1 month 1 4.0
3 / 5 Share
June 18, 2024

Much better than the previous app, formatting for printing actually works. I regret that logo and product pics aren't on the invoices by default though.

Store Using app Total reviews Average rating
Anne Londez 18 days 1 3.0
Developer Reply

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As I can completely understand the impact of this, I've gone ahead and shared your feedback with our developers. We are however, always working to improve platform and appreciate you sharing those points. - Blair, Shopify Support

5 / 5 Share
June 16, 2024

I have been using it with custom templates and works flawlessly everytime, thanks

Store Using app Total reviews Average rating
Banjaaran Studio About 1 month 10 5.0
1 / 5 Share
June 15, 2024

HATE THIS INVOICE!!!! Whoever thought this up should be fired. The legacy invoice is way better. You just have to ask, "Why?" why change an easy to read and understand invoice with this? I'd like to give it a minus 10

Store Using app Total reviews Average rating
Hats Scarves and More About 1 month 3 3.7
Developer Reply

Thank you for review and feedback. We are always looking for ways to improve our app. -Emily, Shopify Support

Previous Page 10 of 19 Next

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.