All reviews

Rating Breakdown

  • 5
    48% (185 ratings)
  • 4
    13% (50 ratings)
  • 3
    6% (22 ratings)
  • 2
    7% (26 ratings)
  • 1
    26% (100 ratings)

Reviews with Text

  • 81% (311)
Review RSS Feed Review RSS Feed

4 / 5 Share

April 2, 2022

Deze app werkt goed! Duidelijk, overzichtelijk en handig in gebruik. Enkel een handleiding in Nederlands zou nog handig zijn en eigen ticketnummering.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Hallo LIVTHELABEL, bedankt dat je de tijd hebt genomen om je feedback achter te laten. We zijn blij te weten dat u tevreden bent met de POS-app. Wat betreft uw functieverzoek, ik zal ons beoordelingsteam hier op de hoogte stellen van uw beoordeling. Ze kijken naar feedback van verkopers en nemen deze in overweging voor gebruik op ons platform. Ik weet zeker dat andere verkopers, zoals jijzelf, vergelijkbare behoeften hebben gehad, dus mogelijk zien we deze functie in de toekomst geïmplementeerd in Shopify.

4 / 5 Share

March 30, 2022

The app is a very useful extension of our online store and is very well thought, however there are a few limitations that are so simple in their nature that I find it almost frustrating. First of all, in order to have our store's logo on the receipt, we need to subscribe to a plan of $79 USD per month. Given that at this time, we only need this particular feature, there is no way that we can justify paying this much just to have our logo on it. And second, the Shopify order number does not print on the invoice. The reason why this is frustrating to me is because it can cause confusion when doing financial reports. It is a very simple option that would save us time and confusion. I explained to my team that receipt numbers always match order numbers, but it's just strange to have two different identifiers for the same order. Other than that, an absolute breeze to use. Will definitely stick with Shopify POS and fingers crossed that they work on these small issues.

Using app

About 2 years

Total reviews

4

Average rating

4.8

4 / 5 Share

March 24, 2022

It is better than anything we have used before. Quickly print, easy to use and in PRO plan we have almost everything we need from a POS. We only miss a credit refund option (gift card for a refund can´t be created directly from POS)

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

March 16, 2022

Great for consolidating all online and in store sales in one place but it would be good if more reports etc were included rather than having to pay extra for additional apps.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

March 16, 2022

We've been using the Shopify POS system since early days of the pandemic. We have a POS Pro subscription at one location and use the free Lite version at a second location. Both versions work wonderfully, although we really appreciate having local pickups and inventory features in the PRO version at our busier location. In combination with the Shopify tap & chip reader, we have full functionality to accept any payment type. The fact that it syncs inventory with our online store just makes everything magical. Every once in a while there are bugs with connecting the tap & chip to the POS app, but restarting the app usually fixes everything.

Using app

Over 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

March 14, 2022

The point of sale app, helps me keep my brick & mortar and website up to date. Makes inventory so much easier.

Using app

Over 7 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 14, 2022

I use the app to help me keep track of my services. So far it has helped med to keep an accurate account of my finances. I love it!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

2 / 5 Share

March 11, 2022

We have 2 stores. This app doesn't support multiple stores. THe Shopify help suggestion is to (no kidding) buy a second iPad, even if using PRO at $90 a month. Typical Shopify - very basic functionality. Worse, their tech people don't know this simple answer.

Using app

21 minutes

Total reviews

8

Average rating

4.6

5 / 5 Share

Feb. 27, 2022

I used the POS app for my first vendor event this weekend, and it went SO WELL. From being able to quickly create custom orders to balancing my cash at the end of the day, it worked exactly how I expected it to without a struggle every time. My only issue was that my card reader (the shopify chipper X something?) didn't stay connected. That could have been our issue with shady wifi or crabby bluetooth on my ipad, but it definitely wasn't enough to keep us from using it again.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 15, 2022

This app make it easy for to process payments while mobile. I love that my inventory is integrated with the POS system.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2022

Very helpful when I'm doing my vendor markets. Absolutely love it. The card reader does go on sleep mode more than I prefer and I have to fix it quickly when I have an order but other than that, all is well!

Using app

8 months

Total reviews

9

Average rating

4.9

1 / 5 Share

Feb. 10, 2022

Expensive, and doesn't let you to add customize fields on the receipt. Vend POS is cheaper and lets you print anything that you want on the POS receipt. Shopify is getting left behind. Doesn't have a proper Customer Display as well.

Using app

Almost 2 years

Total reviews

1

Average rating

1.0

5 / 5 Share

Jan. 31, 2022

I use this app to help with in person sales at tradeshows. It is easy to use and has been working fine for me. Only one issue I have had is needing to do an update before making a sale and took a long time to complete.

Using app

6 months

Total reviews

1

Average rating

5.0

2 / 5 Share

Jan. 28, 2022

Shopify POS is is not reliable constantly disconnecting in the middle of transactions with customers. Tech support is not readily available and may have to wait days for replies which are lengthy e-mails to troubleshoot. When these issues happen at the POS it is imperative to have immediate help. We have been unable to process transactions sometimes for a whole day. We outsourced a separate merchant processing system to avoid these disruptions. Shopify was reliable and great prior to all the changes to their new plans.

Using app

About 6 years

Total reviews

2

Average rating

3.5

5 / 5 Share

Jan. 21, 2022

Love it! Life safer for my shop! Its all I use, and helps keep my online orders and shop orders all in one.

Using app

About 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 9, 2022

The update to the new re-tooled version was a straight up cash grab. The old version allowed you do everything you needed to sell in-store and online. It was a great tool to let the little guy compete. Shopify was doing it right and offering good value for the cost. Public company greed eventually took over and now they overcharge (to the tune of >$1000 year) just to have basic functionality like doing a simple exchange in your physical store. The lite version isn't usable if you can't do something as simple as swap out a size, etc.

Using app

Over 4 years

Total reviews

3

Average rating

3.0

5 / 5 Share

Jan. 5, 2022

Love the app can add additional features from other apps. Love the return & exchange features, as well as being able to enter the customers shipping address.

Using app

Over 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 4, 2022

It's great how the free version can get you very far without the upgrade. There should be more price range between lite and pro. The only feature I find missing with the shopify lite is the option to return items and refund. I find it quite steep to pay extra 89$ for that option.

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 16, 2021

This app is very user friendly. I really like the custom sale feature where one can add an item to a transaction. We have another POS from a different vendor that does not have this feature soI prefer using Shopify for that reason.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2021

I use this app for when I attend markets, and it's absolutely amazing! I love that my products from my store are already linked to the app, so inventory management is super easy too. The Shopify Tap + Chip card reader is also a huge lifesaver.

Using app

4 months

Total reviews

1

Average rating

5.0