All reviews

Rating Breakdown

  • 5
    47% (181 ratings)
  • 4
    13% (51 ratings)
  • 3
    6% (22 ratings)
  • 2
    7% (26 ratings)
  • 1
    28% (109 ratings)

Reviews with Text

  • 82% (318)
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5 / 5 Share

Oct. 2, 2021

We use this app to run our local floral and gift shop. We have it running on an Ipad, and it works great - fast, easy to navigate, and works great with the receipt printer and cash drawer.

Using app

Over 5 years

Total reviews

16

Average rating

5.0

5 / 5 Share

Sept. 25, 2021

Very easy to use. Just a phone and a card reader to get started. No problems so far! Excellent tool.

Using app

10 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 13, 2021

Is it possible to rate this app lower than a one? My card reader arrived 36 hours ago. I attempted to use the card reader for an event. It did not function. Contacted tech support. The app and the reader continued to fail to process credit card transactions. Contacted tech support the same day, transferred to 3 different individuals. Requested a return and refund. They said that they will INVESTIGATE. This is contrary to what is posted on their website. They indicate a product can be returned within 30 DAYS. I REQUESTED A RETURN WITHIN 36 HOURS (after 3 tech support calls) AND THEY HAVE REFUSED THIS REQUEST. The service which accompanies this product is POOR and substandard. If you are a business, SAVE YOURSELF THE EMBARRSAMENT and DO NOT INSTALL THIS APP or the purchase the hardware. I actually had to DECLINE PAYMENT because the app and the hardware failed! Don't do it. I lost income, seek an alternative.

Using app

4 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Sept. 10, 2021

We love how easy it is to set up and ring up customers. We especially love how well it integrates with our websitesinventory.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 30, 2021

I use this app and card reader for pop-up events. Device was inexpensive and works most of the time. When POS device acts up, manual manages the sale. App is good but hard to read on phone. I prefer ipad much more.

Using app

Over 2 years

Total reviews

8

Average rating

4.9

5 / 5 Share

Aug. 28, 2021

It's very easy to learn and there are lots of video tutorials that really help. Plus so many people use it that it's easy to find someone that can help.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 25, 2021

It makes my life much esier by allowing me to seamlessly sell my product anywhere while syncing to my shopify store.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2021

I use this app for my vendor events. Easy to use, navigation is good, quick to make sales, easy to open

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2021

It would be nice if there were a banner at the top of the app when the app or hardware need to be updated, rather than in the settings/manage hardware area. Overall, I like the app a lot.

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 14, 2021

Great App, very helpful when we are doing events or popups. I am so glad I switched over to shopify.

Using app

2 months

Total reviews

9

Average rating

4.9

5 / 5 Share

Aug. 5, 2021

Super, on l'utilise tous les jours, sur tablette, vnous attendons avec impatience que tous materiel Anglo-saxon disponible.

Using app

Almost 5 years

Total reviews

5

Average rating

4.6

1 / 5 Share

July 30, 2021

Greedy garbage. No features on purpose because they think that this will surely entice you to pay an exuberant monthly fee. You have to enter credit card numbers manually digit by digit (no camera) because in addition to the subscription fee, the monthly POS fee, AND Shopify dipping into your sales for CC processing... oh, they *JUST HAVE* to also get you on a $29 card reader, an unnecessary piece of hardware shipped by mail. It's like a test to see how far they can go in establishing an abusive relationship. Yuck, yuck yuck. No thanks

Using app

About 1 month

Total reviews

1

Average rating

1.0

4 / 5 Share

July 23, 2021

Works great ... just wish it was compatible with my Live App via Vajro so I didn't have to add my products one by one manually.

Using app

7 months

Total reviews

3

Average rating

4.3

1 / 5 Share

July 13, 2021

I have Shopify for my online business for several years. I decided togo to Omni Channel and migrate our pos to Shopify POs. It has been an awful experience.The onboarding team just email you some links with no follow through. We have spend many hours on support call. The support team are very knowledgeable and helpful. All our bluetooth devices stay connected but the barcode scanner gets disconnected. We have turned off the energy setting to "leave on all the time" to no avail.Shopify support told us to leave the system on 24 hrs a day. This did not solve the problem. every morning you have to connect the scanner from scratch. we even send the brand new scanner for repair and used another new scanner with the same issue.This problem has nothing to do with my bluetooth since the other devices such ac tap/Chip and receipt printer stays connected. The interface between pos and barcode scanner is not stable. I have paid for several months but not able to go live. If I could have returned my hardware I would have not continued. Shopify should do way better with their pos considering the runup on theri stock price.

Using app

12 months

Total reviews

1

Average rating

1.0

3 / 5 Share

July 11, 2021

The POS has really come a long way! Super easy to make sales, split payments, exchange, etc. However - the end-of-day process is woeful! Small businesses need some flexibility to just print an X report (totals for the day - doesn't reset) and a Z Report (Resets the totals) There needs to be some configuration to allow stores to pick and choose if they want the whole cash up/till drawer balancing option. Anyways - I'm sure it'll come good in the end. Here to help if you need more feedback or detail on the cash-up process.

Using app

About 2 months

Total reviews

1

Average rating

3.0

5 / 5 Share

July 7, 2021

Very intuitive, and where I can't find something, the search and help functions get me to it quickly.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 7, 2021

Shopify POS has made the integration of our physical retail store and online store absolutely seamless. The additional of the apps to streamline our workflow is incredible!

Using app

2 months

Total reviews

12

Average rating

5.0

5 / 5 Share

June 21, 2021

It's great, easy and intuitive and staff seem to get their heads around the tills really quickly. Thanks!

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

June 10, 2021

Love it for omnichannel experience, have all inventory online and prices and all places. Great tool :D

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 27, 2021

We're extremely happy with Shopify Point of Sale. This is the third point of sale system we've used in our 7 years as a store, and I think it's the best. It is very intuitive and easy to train employees on. It's easy to add and delete items and discounts. The back end analytics are amazing. The only irritating thing is how basic it is because they want you to add (purchase) an app for anything beyond basic functionality.

Using app

7 months

Total reviews

2

Average rating

5.0