Point of Sale

Dec. 14, 2020

POS is a simple way of using a shop till. It syncs brilliantly with your E-Store and is pretty seamless. I think over time it will improve, such as more sophisticated options with customers purchases such as accounts, credit limits etc. Also be careful of discounts, we found it was easy to make mistakes and charge the customer wrong amounts. We've overcome that now.

Dec. 13, 2020

***Helpful to a point. But will take YOUR tech-savviness to be successful*** The App is helpful as it means I only have 1 inventory between my online and in-store shoppers. I also like how mobile it is, and how quick it is to checkout. My 2-star deduction is because sometimes it takes a minute or two for things to sync between the Shopify admin and POS. Something might scan and be found through search in the admin interface but when attempting to scan or search through the POS, it won't find it. This has forced us to use the Custom Sale option but means we have to backtrack and fix quantities later-- so it's like i have two inventories again. The support is fine- they are always available but sometimes we get lost in translation and they often have scripted responses that are frustrating, as it feels they're not really hearing me and my needs, but trying to get 5 Star survey results. I was sifted through several "launch specialists" when I was converting systems and it was tough to feel helped as I had to reexplain and reintroduce my progress to several people. Eventually, I just stopped asking as they seemed too busy or uninvested. I would call instead of email as email tickets can take several days or they don't answer at all. Other updates I'd like to see: Making a specific collection "non-discountable" as we offer a "member" discount for people every day, but some items' profit margins are too narrow to apply an additional discount. So my staff needs to outsmart the system. Secondly, a connection to Blackbaud would be awesome as I could load or view my members through there. Finally, as a non-profit Museum, this has been an inexpensive way to stay in modern times but our store has a lot of products (5000+) available that it seems Shopify struggles to update or keep track of seamlessly.

Dec. 12, 2020

This is a great app! I love having my online store and POS inventory integrated in one place. Just wish I could edit unpaid orders from the POS rather than having to create a new order each time (ie. my employees run balances). ALSO is there curb-side pickup option from the POS?

Dec. 8, 2020

Switching to Shopify POS was the best decision I have made all year. It makes the checkout process easy and allows for touchless payments. I like the customized home screen and easy navigation.

May 16, 2021

Usd $89 for this? We are small businesses, You Big. We pay you monthly usd $ 79 and usd $ 200-500, per transactions (done by computer and bots). Could It be an plus for your costumers? Big companies are bigger when they add worth to their clients. 1- This POS is not working with any Bluetooth printer, Shopify say that You must have to buy to them the printer, 2021 it isnot logical. 2- This POS does not work on Computers. 3- This POS is not customize , taxes are the same that online store. No available to change (taxes online and taxes POS). 4- Stocky is not work in free plan. 5- The idea pos and online as one, is a lie. We must pay online and pay POS too. 6- This POS does not work with all barcode reader. Only few businesses companies.

Dec. 5, 2020

We love how easy it is to use and find products with the search capability. As the store owner, I like the ability to see the daily sales analytics.

Dec. 5, 2020

I'm pretty disappointed with Shopify POS since the so called Pos upgrade. In a nutshell I have found nothing to improve my experience with the upgrades. On top of that i'm now paying $90.00 Month more for what I had before. Costs have more than doubled people. I'm feeling shafted by Shopify. Also the live view is a waste of time. I told i have "Live Visitors" but when you click on the map it's impossible to find such a visitor, if there ever was one. I used to love This platform once. Now I'm actively looking for a better option

Dec. 4, 2020

It works great, however it would be good to get an email to remind us when an update needs to be done.

Dec. 4, 2020

Could sync multi POS iPads to 1 receipt printer, utilize the TAP pay, Apple Pay, or a better card reader that works with outside processors that we don't have to go through multiple steps to complete the transaction.

Dec. 4, 2020

So easy and friendly. Helped me gris the business faster and easier . Organized woth great features. Great app

Dec. 3, 2020

It does the simple POS work but not sure if it's worth ~$90 charge per month. I recently upgraded to the Pro POS to use a few more functions but if possible, I want to pay for the chargeable functions that I actually use. One critical downside of this app is the search function. The search result is too broad and to find something specific, you need to type the exact product name word by word. If you need to rely on the manual search on POS other than using the scanner, then this app will be very annoying. I don't recommend this to those users but ok for those who want the simple POS functions. Overall, too expensive for what it is.

Dec. 3, 2020

I use shopify POS to sell our all Natural Handcrafted Goat milk Products. We sell products on our Farm, Online and at Craft Sales!! It has worked fabulous for us at Eichers Hobby Farm.

Dec. 3, 2020

Very useful app that we use all the time in our Retail outlet, great features for the FREE version.

Dec. 3, 2020

I loves this app. Super easy to use and makes checkout super quick. Allows you to take payments even without the card reader. So easy to access the product catalogue. For someone that is totally new to this and never even had retail experience, this app makes it so easy. Love it

Dec. 3, 2020

I use this app to sell directly to our customers at pop-up shops throughout the year, it's very easy to use and I love that I can look at the analytics to analyze what our customers are buying in person.

Dec. 3, 2020

Does add a cost to monthly outgoings but if you sell online then it is well worth it, there is space for it to be developed more but overall works very well

Dec. 3, 2020

We’ve been with Shopify for several years now for our website & POS. Prior to Shopify we used 2 very popular and highly noted POS platforms both with pros & cons & both costing more than Shopify’s upgraded version. We switched our 13 yr old Brick & Mortar over to Shopify’s POS platform approx. 4yrs ago and have been relatively pleased with our decision. In our experience, anytime a new upgrade is rolled out with any platform there has always been growing pains and it never seems to be at the right time. What I do know is that in our 4 yrs of using Shopify’s POS many of the upgrades they have implemented is a direct result of listening to the customer. Can they do more, absolutely. Let us all remind ourselves with this pandemic how we’ve had to change direction in the blink of an eye including Shopify. Trying to keep up with an influx of demand can be daunting even for the big guys.

Dec. 3, 2020

I love the hands-free usage for me as a shop owner and I get similar comments from customers. The only thing I really don't like is when I'm in the cart, it's not intuitive how to add more products. Tapping 'close' isn't logical to me for some reason. And tapping 'more options' doesn't have 'add more products'.

Dec. 3, 2020

IT SEEMS TO ME THAT ALL "PRO" FEATURES SHOULD BE FEATURED ON THE "BASIC" POS. AS MUCH AS I ENJOYED THE EASE OF EXCHANGES ON "PRO" I SWITCHED BACK TO "BASIC". I WILL NOT PAY $90 A MONTH FOR EXCHANGES. ANOTHER FEATURE THAT SHOULD BE IN "BASIC" IS PUTTING A TRANSACTION OF HOLD. I CAN GET TO THE ANALYTICS I NEED AT ANY TIME OFF THE SHOPIFY APP... I DON'T NEED MY EMPLOYEES TO HAVE ACCESS AT THE REGISTER. I LOVE SHOPIFY, BUT IT WAS I LITTLE BIT OF A LET DOWN THAT YOU GUYS TRIED TO CHARGE SO MUCH FOR THESE "UP GRADES" THAT SHOULD BE REGULAR FEATURES OF ANY "POS" SYSTEM. BEST -JIMMY

Dec. 3, 2020

The POS app is amazing! It is very user friendly. I like that I am able to keep track of my inventory as I make sales.