All reviews

Rating Breakdown

  • 5
    48% (249 ratings)
  • 4
    15% (80 ratings)
  • 3
    6% (32 ratings)
  • 2
    6% (31 ratings)
  • 1
    25% (128 ratings)
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1 / 5 Share

May 9, 2019

Skip this POS. There are apps that you can get which will help, but if you want to run a real business, with many SKUs and a staff that cares about numbers and inventory, or, you know, if you care abut these things, skip this for now. It may be ready in a few years, but it doesn't even really integrate with your Shopify Admin. If all you want it for is the occasional pop up it will do you fine, but it's irresponsible of them to sell it as a viable trustworthy, business focused POS at this stage.

Using app

About 1 year

Total reviews

3

Average rating

3.3

1 / 5 Share

April 29, 2019

BRAND NEW IPAD PRO AND SHOPIFY POS APP STILL WONT WORK! WHAT IS THE POINT OF HAVING A SEPARATE CHANNEL FOR ONLINE SALES< AND ANOTHER CHANNEL FOR POINT OF SALE IF THE POS APP STILL TRIES TO IMPORT YOUR ONLINE ITEMS!?!?!??! THIS MEANS YOUR ONLINE STORE IS ALSO LIMITED TO 5,000 PRODUCTS EVEN IF YOU MARK THEM UNAVAILABLE IN POS CHANNEL!?!?!?!

Using app

3 months

Total reviews

4

Average rating

4.0

4 / 5 Share

April 3, 2019

Shopify is great!!!!! But.... We really need at least 1 Intergrated payment system in Australia for this to become a real POS system. eg Afterpay // Tyro... actually any payment system. I really do like the regular updates and new features added constantly. Shopify POS has added many great features over the last 12 months. I don't think I will be able to last much longer even though I love Shopify. I have already started to setup my POS with other POS systems to test who can offer the above features. (better inventory management, Intergrated payments.)

Using app

About 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

March 22, 2019

The best POS apps I ever used. Very user friendly and syncs with my online store. Great app indeed. Highly recommended... Cheers! Ariel Chua www.studiowork.shop

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 14, 2019

I used this app,great app and free,I like this app,I would like to give 5 stars, Thank You, http://sphb.online

Store

Sphb

Using app

Almost 2 years

Total reviews

45

Average rating

4.9

1 / 5 Share

March 8, 2019

It doesn't work with customized products, neither with 99% of the apps of Shopify... So much to improve in this POs to be aligned with website services. Not recommended at all for restaurant businesses with variety of products and customisable dishes.

Using app

Over 1 year

Total reviews

2

Average rating

3.0

1 / 5 Share

March 3, 2019

POS just suddenly stopped working for my retail store and the tech was unable to help. Seems like a terribly unreliable system to depend on for your business.

Using app

Over 2 years

Total reviews

7

Average rating

2.6

5 / 5 Share

Feb. 27, 2019

Absolutely love this app! Used this recently and a trade fair, for both cash and card transactions! So seamless! My customers where so impressed! Useful for those who didn't have cash or when I didn't have enough change, who ended up paying by card. I highly recommend!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2019

It would be better if there is a document explaining how to operate it. I can try it. It feels nice and small.

Store

FCLBY

Using app

Over 1 year

Total reviews

3

Average rating

5.0

2 / 5 Share

Jan. 11, 2019

We´re using the app for a year our restaurant business. It´s a retail app and just limited in real use for a restaurant. There´s no table management (the third party app available simply doesn´t satisfies), support is slow, updates are being done without notification and always with some new bugs. It seems there´s no real vision to make this app an ultimate restaurant app.

Store

Digters

Using app

Almost 3 years

Total reviews

1

Average rating

2.0

1 / 5 Share

Dec. 30, 2018

Absolutely terrible, and missing so many basic features that should be included in any POS system. Admin access is required to login to the store, ok not a problem. Except that the app automatically logs out several times a week and requires the admin credentials and password to get back in. There are staff PINs, but they only work once you are logged into the store with an admin account. There is no way for a POS or limited access account to login. I am rarely at the store, so I have to give all my employees all my login info so they can use the POS app. That's insane! All of my minimum wage, part time employees have full, unrestricted, admin access to all areas of the POS app and online store. When it does logout, it also loses a lot of information when you log back in. The integrated Moneris terminal for one. Under payment methods, the toggle is turned off by default, and when you turn it on, none of the config setting are saved. You have to get the IP address of the terminal again, input the ECR ID as well as the merchant ID, and reinitialize. This happens every time! I have lost hundreds of dollars in sales from customers coming to the checkout to pay, only to have the terminal not work, and my employees not able to get it running before they get tired of waiting. My employees have called me while I'm at my other business (a restaurant) so I can try and trouble shoot it for them over the phone. During which, I'm losing customers there too! Losing customers at two businesses at the same time because Shopify keeps logging out and losing important information like terminal settings. Aside from constantly losing me money, it is also useless when trying to remotely manage a business. If you have multiple locations, don't even bother. It doesn't track employee hours, you can't see when employees are clocking in or out, you can't see how much money should be in the till at any given time, how much cash is being deposited etc. You can only check these from the actual physical iPad at that location. Why can you not check these from the admin console instead of me having to physically go to all my store locations to check each individual iPad? The only reason I migrated my store to Shopify was to have a POS app that synced with my online inventory. What a waste of time.

Using app

Almost 3 years

Total reviews

1

Average rating

1.0

4 / 5 Share

Dec. 18, 2018

This works well for us! The only complaint we have is that it always defaults to credit and we have to back out to get to cash. Causes us to have to press 2 extra buttons on each and every sale. Not a big deal but when busy the time starts to add up. Would be great if there was just a cash or credit button.

Using app

About 1 year

Total reviews

7

Average rating

4.4

3 / 5 Share

Nov. 19, 2018

I use this for my POS in my retail store. It works well on everything accept discounts. It will not apply automatic discounts in the POS. I hate this because I know all the programming is there, as it does it in the online store. Why not the POS???

Using app

4 months

Total reviews

2

Average rating

2.0

1 / 5 Share

Nov. 15, 2018

It only works as an offline solution. It should connect both the online and offline worlds and let you fulfill physical orders from the online warehouse and similar...

Using app

Over 2 years

Total reviews

12

Average rating

4.7

2 / 5 Share

Nov. 3, 2018

In android tablet doesn't support thermal receipt printer. While in ipad just support only few thermal printer.

Using app

Over 3 years

Total reviews

1

Average rating

2.0

1 / 5 Share

Oct. 4, 2018

Did not sync with my products on the store. Truly excited at first, but once installed, regret it that much..

Using app

7 days

Total reviews

3

Average rating

2.3

5 / 5 Share

Oct. 2, 2018

This is a great tool to keep both of my in-person and online sales seamless! The hardware options are great too!

Using app

Over 4 years

Total reviews

8

Average rating

4.5

5 / 5 Share

Sept. 21, 2018

The product was delivered in a very timely manner and worked perfectly. I am a happy camper. Will do business again.

Using app

About 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 12, 2018

This does not work with something most all businesses have, a computer. You read that right. It only works on tablets and phones. We moved our website over to Shopify after talking with their phone support only to find this out after we launched our site. VERY DISAPPOINTING! The duplicate data entry continues for us.

Using app

Almost 4 years

Total reviews

8

Average rating

1.9

5 / 5 Share

Sept. 5, 2018

We've been using the Shopify POS for over a year now and overall it's been a great move for us to consolidate and run the website and POS on same platform. The new update looks great and has much-improved returns and exchanges which was our only gripe previously, so now it's even easier to use! Overall we're delighted with the POS and the new update just made it even better!

Using app

10 months

Total reviews

1

Average rating

5.0