All reviews

Rating Breakdown

  • 5
    48% (249 ratings)
  • 4
    15% (80 ratings)
  • 3
    6% (32 ratings)
  • 2
    6% (31 ratings)
  • 1
    25% (128 ratings)
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5 / 5 Share

June 11, 2018

Very easy to use, thanks for the free dongle.

Using app

2 days

Total reviews

6

Average rating

4.5

1 / 5 Share

April 6, 2018

Online and POS might as well be from 2 different companies. Other than inventory and customer, they don't behave the same. Couldn't find any Apps from the app store that worked on POS (and if they do, there's no easy way to find the apps that work on both). Their online solution is ok when coupled with the 3rd party apps of the app store but they shouldn't promote themselves as being cross-channel...they're not even close.

Using app

29 days

Total reviews

1

Average rating

1.0

5 / 5 Share

March 19, 2018

this app helps me so much so I like it. Even though I'm in the online business for a while I can benefit from it

Store

Masiap

Using app

About 1 month

Total reviews

2

Average rating

5.0

1 / 5 Share

March 16, 2018

there is no tip support for POS app.:(

Using app

About 2 years

Total reviews

1

Average rating

1.0

5 / 5 Share

March 14, 2018

so helpful! I love to use it!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 28, 2018

No Tip featured yet??, please we this important feature as part of the POS functionalities.

Using app

Over 2 years

Total reviews

1

Average rating

1.0

4 / 5 Share

Feb. 24, 2018

I am new to Shopify recently opening my store. I loved that I could take credit card payments locally and got the free e-reader in. It is very easy to use and I have not had any trouble getting payments through. I had set up the payments to go to a savings account and one made it there. Then, there I received a notification that there was a problem so moved it to a personal checking account which worked. Looks like I will need to open a business checking account which I had not planned to do for awhile. If that snafu hadn't happened, I would rate it a 5 star. So far, so good.

Using app

Almost 5 years

Total reviews

1

Average rating

4.0

1 / 5 Share

Jan. 3, 2018

BIGGEST ISSUE: Shopify cannot guarantee that the stock for items on the POS is the same as on the back end. Given I display one variant in my store and rely on the software to inform me of availability THIS IS A HUGE FLAW. I've been using the software for 8 months and raised this issue with shopify some 5 months ago now and the problem persists. They have not been able to solve it in that time and don't see the issue as a particularly grave one. considering the cost to add this to the Shopify plan it is absolute obscene that this is acceptable.

Using app

Over 2 years

Total reviews

1

Average rating

1.0

5 / 5 Share

Jan. 1, 2018

Love it. Ran it out for the first time at a book fair and it worked like a dream. All products downloaded and updated on my iPad ready to sell. Setup was fast and I even sold a couple of books on a credit card in a bar at the end of the day. Really maximises sales opportunities on the road.

Using app

11 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Oct. 22, 2017

We have been trying to get this to work for over a week. Service/support for this product is a joke. This has been a HUGE waste of time for us.

Using app

About 2 months

Total reviews

6

Average rating

3.3

1 / 5 Share

Sept. 4, 2017

After using the shopify POS for my business it went well.. Unfortunately shopify since signing with apple pay has changed their "TOS" agreement citing that "apple" and apple pay does not approve of the sale of fire arms and or accessories.. Causing me to desperately look for another free or price accomodating POS system and causing me to loose over a full month of business.

Using app

9 months

Total reviews

1

Average rating

1.0

2 / 5 Share

Aug. 30, 2017

Not worth using at this point. Lacks way too many basic features and it gets little development love, which seems like a huge missed opportunity for Shopify. Square is hands down better for us.

Using app

About 3 years

Total reviews

3

Average rating

4.0

5 / 5 Share

Aug. 26, 2017

Gets used once a year for a big conference, so hardly a veteran user, but, works well, is easy to use and offers a wide range of payment options. I'd be lost without it.

Using app

About 1 year

Total reviews

6

Average rating

3.2

3 / 5 Share

June 24, 2017

The app works ok on Android. It is a little bit behind the IOS app. Android is a far superior platform and the apps should have the same funtionality. The Android app is missing grid view for products. There is only a list view which is not very screen efficient. The Android app also doesn't support any of the retail package features. Please fix this as quick as possible. I would like to see a PC version of this app too. That would help when at a trade or craft show. A seller could do everything from a laptop ie take payments, print receipts from full size printer. Right now the only thing I could see is take the order from Android POS app, and print the receipt from the laptop. Seems clunky.

Using app

5 months

Total reviews

3

Average rating

3.7

1 / 5 Share

March 12, 2017

We are having a problem with the scanner,IT DOES NOT WORK.I feel I'm getting the ''runaround''.We purchased all the equipment 2weeks ago and still cannot barcode anything.We called on Fri,Sat,and Sun and got nobody.The scanner came with no instructions so we went online to learn how to set up.It took 2 days to get a response,ok sat. and sun. I thought they had 24-7 help.seems to be 9to5. mon. thru fri. The box it came in seemed to be opened before.We have a lot of product on the online store and we have to manually remove items if we sell out of our store front,I hope we don't sell something we don't have.I find it odd they don't call,we have to do everything via email which takes a lot longer.My advise buy the CHS 7Ci on eBay and save $70.00,at least you can return it with no questions asked and ''you get the stand with it''.So we wait for another email:( This process took 5 days and they finally said the scanner is bad.What took 5 days to do via email would have taken 5 minutes buy phone. Now we wait to be approved by the "hardware dept"for a new one,we are now 9 days without a scanner,waiting for another email :( So we were told to buy another scanner before they even credit my account.This all started on 3/3/17,it is now 3/12/17,we went to eBay and bought a used one.I will update this as I go.Still waiting for credit on the bad scanner,and a SHIPPING LABEL!!!!!!!!!! Do not use this company.

Using app

4 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Feb. 5, 2017

Without the tipping feature, and having waited for year as a POS subscriber, we are now looking actively to migrate to another provider.

Using app

About 2 years

Total reviews

7

Average rating

3.9

3 / 5 Share

Jan. 5, 2017

This is a good app unless you do a quick sale and need a decimal point on the number pad. I have a fabric shop, where customers buy in all sorts of increments and this POS does not work for this. I contacted support about this problem and their advice was to make customers purchase in set increments - I don't think so!!! I will be cancelling this app.

Using app

About 1 year

Total reviews

1

Average rating

3.0

1 / 5 Share

Nov. 6, 2016

This may be the only POS on the market without a function to "leave a TIP" for the employee ringing up the order. While we do sell online retail, we offer barbering services, sharpening, etc.. in our brick and mortar store and are unable to let customers leave a tip on their credit card on this POS, and with more and more people not carrying cash, it looks like we may need to switch POS systems before our staff keeps getting upset that they are losing tips. Other than that, it is a smooth POS integration system, but the lack caring enough to add a simple function is why this POS is not ideal for anyone selling anything other than products. If you run a service, beverage, or food company then you definitely need to shop elsewhere for a POS.

Using app

About 1 year

Total reviews

4

Average rating

3.8

4 / 5 Share

Sept. 29, 2016

Love everything about it for our in store needs. The one and only thing they need to fix is the barcode app. Takes WAY too much time and energy to use dymo's software, messing with CSV. files etc etc. Please Shopify, fix this. It's very important to me that this issue gets addressed.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

4 / 5 Share

Sept. 13, 2016

https://luca-chiara.myshopify.com Love this app! I found it extremely helpful when working with wholesale accounts at the many trade shows that I participate in.

Using app

Over 4 years

Total reviews

6

Average rating

4.3