Point of Sale

Sept. 13, 2016

Love this app! It has helped me out when selling at shows in person.

Aug. 16, 2016

Everything was working great with it, until it started not charging the correct city tax. I've chatted with Help and everything they told me to try did not work. The city tax on the website is correct, but for some reason it's not carried over to the App. After an event, I have to go in and manually adjust every sale in my accounting software. This is very time consuming obviously. I am now considering another credit card reader, since having the wrong taxes being calculated at a location, despite my every attempt and admins help to fix the situation, doesn't fix the problem. Everything else works fine with it. However, the taxes not calculated correctly is a HUGE deal and cannot be counted on.

May 23, 2016

So I have one huge complaint about Shopify POS, to me it is almost a deal breaker. When you have multiple employees that have their own login you are able to give them limited permissions which is exactly what should happen but one of the things they are still able to see is your register shifts. Register shifts log your day to day sales and daily profits, why on earth do I want my Employees to see exactly how much my store is making? This should be private information that only I should get to see! Please fix this issue

May 4, 2016

We really like MOST things about Shopify. The support chat is great, and almost always available. It's easy to use as a register in most ways as well when it comes to just finding products and ringing them up etc. We love that our inventory for online and in store is all one place. The templates are great and our website looks professional. The only things that detract from this being five stars is that it lacks a few features. Like when counting out your register there is no denominations so you have to write down all your denominations and add it up with a calculator before closing your register and entering how much is in the till. Nor is there a receipt printed for your own records you have to print an additional if you want that done. Also when entering new products it only allows you to enter how much you are selling it for not it's cost when you bought it, being able to use a mark up percentage would be a great addition. While Shopify links and exports to Quickbooks it doesn't have a cost of goods when going through accounting and profit and loss it's difficult to determine. You have to download another app to do cost of goods. Which we keep finding, everytime we are looking for a feature that has almost always been available for old school POS systems it requires downloading another app which costs more money. ETA you also need another app for printing and generating barcodes. It's not a simple process and really should be.

April 9, 2016

Not sure why there are so many bad reviews for this. It works perfectly for me. I have one retail location I just opened, and I love that I can have my online and store inventory all in one place. I use the shopify chip card reader with it and works great with that too. Very easy to use. Would be nice if it had some kind of inventory features, such as creating SKUs, or keeping COGS. Also kind of expensive when you are already paying for a premium plan online. Otherwise, works..no issues.

April 6, 2016

This app has been perfect for our needs. Collect peoples money for each purchase reliably at an event. We don't need extra stuff.

Feb. 4, 2016

Definetely good for your in store orders has everything from your website easy too use

Jan. 20, 2016

$40 a month forever, just to use this app. WOW! plus fees and hardware costs. no thank you.

Dec. 30, 2015

I guess this system works best for an online store. For my physical retail store it lacks a lot features Counterpoint POS offers with their basic service. I will be closing my store with shopify.

Dec. 23, 2015

Good for light usage, we have not experienced and problems as at Bikini Luxe we do 99 percent of our sales online. I can not comment on many of the other problems being commented on here as we have not experienced them. Overall Shopify has been one of our best experiences in retail their customer service alone speaks volumes about this company! Devon http://www.bikiniluxe.com Bikini Luxe - Designer Swimwear and Luxury Resortwear

Jan. 27, 2016

==Update== Please avoid Shopify for their POS at all costs. The app has not been working for a significant percentage of customers for 10 days (according to Shopify themselves), and will take at least another 5 business days to fix. Today is 24 December. Christmas is tomorrow. It is haemorrhaging our business. === We have learnt to work around Shopify's many limitations and constraints. Please see our review for Mr Simms Wanchai and Emack & Bolio's below. If you read the older reviews, many features have been suggested for years now, and so I don't think Shopify are treating their POS platform as a priority for development. What is unacceptable is for the POS to breakdown the week before Christmas, when our sales are at their peak. Our customers get frustrated, and it is losing us sales every minute the system is down. When we launch the app, it crashes, so we cannot upload the crash report. I have been told not to delete the app and reinstall, so we are still waiting for a fix. Meanwhile we are losing sales. Thanks Shopify. We have 2 POS terminals in the shop, and both are not reliable. The app frequently (once an hour) crashes, meaning we have to rescan all the customer's items when there is a queue to checkout. Shopify POS is not for heavy usage. Shopify technical support have informed me that the POS is not working for a small number of customers, but won't give any timeframe for the situation to be fixed. What is really frustrating is the number of gurus you get passed to, so you end up repeating yourself 10+ times literally. To be fair, the gurus are friendly and try to help, but don't deliver on their promises and don't update you without you chasing up. I don't want to get started about the integration issues we have had with other inventory management systems and Xero. Shopify does not calculate COGS. If you are a retailer, you will understand this frustration so no more needs to be said.

Jan. 6, 2016

When Shopify POS works, it is a mediocre POS at best. The problem is it is unreliable, and will crash usually when your shop gets busy leaving customers frustrated. As many other reviewers have said, it lacks many basic retailing features. For example, when we opened a second shop, we had to open a new account and import all the products in again. Do Shopify expect their users to not grow their businesses? That's why we have two separate Shopify accounts, so when we issue a gift voucher in one shop say, our customers cannot redeem at the other shop. Neither can they do exchanges. The list goes on. However our issue for this shop account is with data integrity. We have experienced situations where receipts are printed with sales that do not add up to the total. This creates a lot of daily reconciling work for us, and confusion for customers. We have sent photos to Shopify showing negative amounts on receipts (e.g. according to Shopify we are giving money and product away!). Support are friendly to be fair, and well trained to sound helpful, but as yet we have no solution. Like the reviewer below, when you cannot trust the data, you may as well go back to pen and paper. The app also tends to crash very often, especially when there are over 200 transactions a day during this busy Christmas season, leaving customers waiting for their orders to be scanned again.

Dec. 16, 2015

We use Shopify for Emack & Bolio's and Mr Simms. Please see our other reviews regarding the frustrations we have faced over Christmas, our busiest period of the year. The other 1 to 3 star reviews sum up Shopify POS. It is a poorly thought out platform, lacking in many basic features, but works ok for us when it works.

Nov. 28, 2015

We use this all the time. We run two different setups most weekends and this is a life saver. We run this on iPad mini's that are dedicated to being the POS system. It's so easy to use all of my volunteers pick it up quickly. We do a lot of shows in a lot of different places and I like that it works out the correct sales tax based on your location. Works likes a charm. Thanks!!

Nov. 26, 2015

Pretty much useless. If you are a serious retailer this will not do. Can work for a trade show or two. It does not do any communicating with payment methods, so it is basically the equivalent of using a clipboard to record sales. Only with those you can do exchanges.

Oct. 15, 2015

I love Shopify and POS is a pretty useful app when setting up vendors for our company, but I still wished they would create the same app which was compatible for laptops/desktops. I would much rather use a laptop to search, type, or add products along with card readers, receipts, etc from a laptop rather my iPad I currently use. Shopify, if you read this. . Please find a way to integrate a laptop POS app.

Oct. 2, 2015

This is probably not even made by any retailers, first of all, you cant make an exchange - and if you want to refund something it takes ages! The pos isn't ready to action yet, you should also have a look at the way you are printing barcodes/labels - i'm using a Star TSP700II Thermal Receipt/ Label Printer - works perfectly - please use all your development resources on your POS and make it work like a pro, theres a huge gap in the market ! So shopify please have a look at the danish based POS "Wallmob" - they know whats up, then make Shopify pos like that, you could save me thousands a year!

Feb. 18, 2016

Do not use this as your POS at any cost. It does not work to run a business at ALL! they do not record COG sales, you can not run a sales report by vendor for consignment, you cannot do an exchange!! I mean an exchange? This is retail 101. If you issue a store credit it does not track it...so it just goes into the universe with nothing attached to it. Their suggestion was to write store credits down in a book for our reference. Why in 2015 can you not attach a store credit to the customer that it belongs to??? It does not create sku's and yu cannot print stickers directly from the POS. You have to use a 3rd party app....which is just as difficult and slow. Tracking and adjusting inventory is archaic and difficult. And does not give you a cost adjustment of LOS. It's as if no-one that works at shopify has EVER worked in retail. DO NOT MAKE THE SAME MISTAKE I MADE. DO NOT USE THIS FOR YOUR STORE POS. FOR ONLINE ITS FINE. 1/15/16**** FOR TWO WEEKS I WAS UNABLE TO PRINT TAGS BECUASE THE SOFTWARE WENT DOWN 2/15/16****THE CREDIT CARD JACK I PURCHASED FROM THEM---ONLY LASTED 4 MONTHS- THEY WOULD NOT REPLACE - AND THEY ARE BACK ORDERED FOR A MONTH- SO NOW I HAVE TO WAIT A MONTH TO GET A NEW CREDIT CARD PROCESSOR....AND HAVE TO HAND KEY IN EVERY TRANSACTION.

July 31, 2015

This works great for the inventory and it helps to keep track of everything. I hope they integrate with BluePay soon as I use them as a gateway.

July 29, 2015

Shopify POS has been a godsend for us. As a new business, we have a lot of friends and family coming by, excitedly rifling through our inventory, then offering to write a check. Not only can we take their cards (they're chuffed to bits when I tell them, and it saves me from going to the bank), but it automatically takes the inventory off our website. Doing it manually would be a huge pain. Great feature, Shopify. The card reader is smooth, customers who opt-in to get the receipt, their emails are automatically added to our newsletter, and if my son has hidden the card reader, it's easy peasy to type the number in. Love it, love it, love it.