Shopify Subscriptions

Could be better. Looks too simple.

For an app that is free, it's good. There are a few functionality things that I wish it had (i.e., ability to change the charge dates based on customer requests).

Very useful as a base framework, thank you

Not as full-featured as you would expect a subscription tool from Shopify to be.

My customer cannot remove their card from shopify SHOP and neither can I

This app is majorly undeveloped and has caused me nothing but time, headaches, and problems. 1. No search function to easily look up subscriptions by customer or product. 2. Very limited function for customers, they cannot add/delete products to a recurring subscription or even alter frequency. Causing a lot of wasted time for our staff to help with a basic function. 3. No option to choose a date or have a subscription run early. Usually, resorting to customers having to cancel or our staff having to do a very tedious work around that again wastes time. 4. If you pause a subscription and restart it is for the next billing cycle as originally set up, not for that day. 5. Lots of glitches with skipped inventory and no way to alert shopowner. to skipped subscriptions. 6. Importing from another app is inadvisable. Formatting is a nightmare and even though there is supposedly a failsafe to prevent duplicate subscriptions. We got quite a few, even some in triple. Worse when speaking to a customer that had a triplicate subscription, she only saw one in her account. We have had a lot of cancellations and unhappy customers. Save yourself some time, You are better off with a third party app.

The Subscription App has not only streamlined our membership process and provided consistent monthly support from our community, but it has also enabled us to effectively track one of our key revenue streams. This is crucial for ensuring the smooth operation of our business and the successful allocation of our initiatives across the African continent.