Shopify Subscriptions
Drive more sales with subscriptions
Rating
3.5
feedback
495
chart
#11,177
All reviews
Review RSS Feed
Feb. 1, 2024
As a company with 90% of business as subscriptions, this is a crucial component to our business. We serve over 3,500 recurring customers, so we are quite familiar with this process. We have been excited about this app for quite some time now! Other apps take a big murky commission, don't integrate with Shopify well, and don't have the User Interface customers deserve. I'm writing this review in the hopes Shopify will improve it, and we can switch ASAP. Shopify here's what you need to do! 1. Offer a minimum quantity, for example we don't deliver less than 4 jugs. 2. Offer quantity break discounts, for example buy 4 jugs get 10% discount, buy 6 jugs get a 15% discount. 3. Offer a way to integrate customer's data from other subscription apps like Bold. This will save customers the time to have to resign up, since all of their payment data is already saved in Paypal or Stripe. 4. Make a way for customers to pay with shop pay, a credit card, paypal, or with coinbase integration. 5. Provide analytics, like customer retention, average subscription length, upcoming revenue, amount of subscriptions and history of growth, lifetime value, average subscription amount, and paused subscriptions with option to message them. 6. Make a nice customer interface that lets business choose what options customers can edit. Happy to provide lots more feedback if someone wants to reach out to us, that would be much appreciated.
Thank you for your valuable feedback on our Shopify Subscription app. While our app focuses on simplicity and basic use cases, we understand your desire for additional features. We have noted your suggestions and will share them with our development team for consideration. We value your contribution towards the evolution of our app! Chanel Fournier Product Lead, Subscriptions
Jan. 31, 2024
- Limited options generally - Can't choose to sell all products, or a category or by tag with subscriptions - Must pick one and one product into a subscription. Then it crashes! I had to make 4 subscriptions profiles to fit all our 200+ products in subscriptions. - No translations possible for text displayed on product page (English only) - Disappointing! - Still no fix to offer customers more than - 1 - shipping option (not app related but still - come on guys!) This is still the same app i pilot tested this summer, but i can't see any changes. I would recommend Shopify release a proper update at least to the points above, to make this app worth using. I really hope you work on this app!
Hi, thank you for your feedback! We will inform our development team about adding your suggestions as potential future updates. We value your contribution towards the evolution of our app! Chanel Fournier Product Lead, Subscriptions
Jan. 31, 2024
Not formatted well for mobile. Lines cut off onto a 2nd level. If you have multiple delivery options they all stack and takes up alot of room instead of having a drop down or boxes option. Cant complain too much since its free but Shopify can do alot to improve it! Im not sure Im going to use it until its better formatted.
I apologize that you ran into issues using Shopify Subscriptions on Mobile. We've taken note of your feedback for our future improve, thank you so much for sharing! Chanel Fournier Product Lead, Subscriptions
Dec. 12, 2024
Shopify should really have this integrate into the draft orders as well, so we can take subscription orders over the phone or email. Overall it's good. I like that it's free unlike competitor apps
Jan. 31, 2024
Nice, that Shopify makes an own Subscription app which is free, but unfortunately it only works with "new customer accounts" which is pretty bad when you don't want to use these (because of bad brand experience and no design control).
Hi! Whether you are using new customer accounts or classic customer accounts, you can use our subscriptions app. Customers can manage their subscriptions by clicking the Manage your subscription from your automated subscription email notifications. There are also instructions under the Customer Subscription Management section here on how to add the Manage Subscriptions link to classic customer accounts. https://help.shopify.com/en/manual/products/purchase-options/shopify-subscriptions/setup Hope this helps! Chanel Fournier Product Lead, Subscriptions