Shopify Subscriptions for Shopify

Shopify Subscriptions

Drive more sales with subscriptions
Rating
3.6
Feedback
690
Reviews
Chart
#73
Shopify

All reviews

4 / 5 Share
Feb. 7, 2024

I like it! I am so happy that shopify just came out with this! or at least i am just now finding out about it. I would like to have a dropdown menu for the subscription choices so it's not so bulky since i have 4 different option choices.

Store Using app Total reviews Average rating
Le Sauce & Co. 40 minutes 4 4.8
1 / 5 Share
Feb. 6, 2024

Instantly failed the setup with missing hungarian translation in the widget (Translation missing: hu.no_subscriptions_warning_banner.message), and there is no place where I can manually create these translations.

Store Using app Total reviews Average rating
Lungo 20 minutes 1 1.0
Developer Reply

Hi there, Thank you for your valuable feedback. We have implemented your requested and shipped the ability to support translations to local languages for the app. Hope this helps! We appreciate your continued assistance in the development of our app. Thanks, Ameya Bongale Product Manager Shopify Subscriptions

5 / 5 Share
Feb. 5, 2024

Great will recommend

Store Using app Total reviews Average rating
Tarpon Bay Shop 4 days 3 5.0
2 / 5 Share
Feb. 5, 2024

-Can't translate -Subscription appear both in product page + footer -Sometimes it can't add to cart -There should be a dedicated subscription page with bundle selector. -I hope shopify will improve the product because I was waiting impatiently for this app to be released.

Store Using app Total reviews Average rating
Floèm 4 days 5 4.2
Developer Reply

Hi, Thank you for taking the time for providing us feedback! For challenges you faced in the subscription widget appearing in the product page and footer, we recommend reaching out to our support teams. They will guide you in helping fixing it. We hear your feedback about adding translations and bundles support. We have informed our development teams about it and included it in our list of potential updates. We value your time in contributing to the evolution of our app. Best, Ameya Bongale Product Manager, Subscriptions

3 / 5 Share
Feb. 4, 2024

Formatting of the app does not reflect the advertised picture. Easy to set up but not flexible on customization. App has two default options one for regular subscription and one for auto charge without a way to turn one off. Would be nice to be able to edit the wording used for the subscription.

Store Using app Total reviews Average rating
Leland Francis 4 days 9 4.6
Developer Reply

Hi there, Hi, we appreciate your feedback about customizations! While our app is designed for simple uses cases, we will inform our development team about your feedback for support for customizations in future updates. We value your contribution towards the evolution of our app. Thank you taking the time to contribute. Best, Ameya Bongale Product Manager, Subscriptions

2 / 5 Share
Feb. 4, 2024

Only good for a store that sells one item. No discount codes can be applied which means volume breaks don't work.

Store Using app Total reviews Average rating
Eco 247 1 day 7 4.0
Developer Reply

Hello, We apologize that you ran into issues using Shopify Subscriptions. Your feedback is crucial to us. We’ve shared your feedback internally about discount codes and volume breaks. Please reach out to our support teams so we can continue the conversation and assist in solving the issues.

1 / 5 Share
Feb. 3, 2024

Doesn't support mobile view on your store

Store Using app Total reviews Average rating
SupremeTan About 22 hours 3 2.3
Developer Reply

We apologize that you ran into issues using Shopify Subscriptions on Mobile. We've taken note of your feedback. We value it for the evolution of our app! Ameya Bongale Product Manager, Subscriptions

1 / 5 Share
Feb. 2, 2024

This seemed like an easy app and I was thrilled to see it however, once it was installed, the subscribe and save option could only appear at the top of the page instead of organically within the add to cart area as shown in the images used in the app details on the shopify app store. In addition, even when the code was added as directed by the shopify helpdesk, the subscribe now button would not appear. I will be uninstalling as it clearly did not have the kinks worked out.

Store Using app Total reviews Average rating
Byers Boutique 2 days 4 4.0
Developer Reply

We apologize that you ran into issues using Shopify Subscriptions. Your feedback is crucial to us. We’ve shared your feedback internally. Please reach out to our support teams so we can continue the conversation and assist in solving the issue. Best, Ameya Bongale Product Manager, Subscriptions

1 / 5 Share
Feb. 2, 2024

We have been waiting for this for ages and were so excited to see it finally launched, but the recurring charge does not include shipping in the total, so it is unusable. Please add shipping to the recurring charge amount on the checkout page so customers (and shops) can see the total £/amount they agree to pay monthly. I don't want to give this one star. I see the effort and intent to help (thank you), but hiding shipping will create problems and awkward conversations with customers.

Store Using app Total reviews Average rating
Happy Houseplants About 3 hours 5 4.2
Developer Reply

Thank you for your feedback on surfacing the recurring shipping costs at checkout We have informed our development teams and will include it in future updates. Stay tuned! We value your feedback for improving our app. Best, Ameya Bongale Product Manager, Subscriptions

5 / 5 Share
Feb. 2, 2024

Store Using app Total reviews Average rating
Cantina Del Vesuvio 1 day 2 5.0
4 / 5 Share
Feb. 1, 2024

Finally this app is now available on all Shopify plans (for Free) and easy to set-up and use! I would have given this 5 stars if there was a way to set a minimum repeat order amount - ie commit for a minimum of 3 repeat orders

Store Using app Total reviews Average rating
Oasis Black About 2 hours 4 3.0
3 / 5 Share
Feb. 1, 2024

So far this looks promising, but still very entry level. Not a whole lot of flexibility or customization. I have not gone live yet, as I am trying to figure out how to import my current Recharge subscribers over.

Store Using app Total reviews Average rating
Unrest Coffee Company About 2 hours 1 3.0
Developer Reply

Thank you for your valuable feedback on our Shopify Subscription app. While our app focuses on simplicity and basic use cases, we understand your desire for additional flexibility. You can look at our help documentation https://help.shopify.com/en/manual/products/purchase-options/shopify-subscriptions/import-export for importing contracts. Ameya Bongale Product Manager, Subscriptions

4 / 5 Share
Feb. 1, 2024

so far looks good with our site and very easy to manage, only issue is that it glitched and added the subscription buttons under the footer on top of already being in the product description like it's supposed to. been in touch with shopify support and apparently they're looking into it so hopefully it's fixed soon

Store Using app Total reviews Average rating
Greenbelt Coffee 1 day 5 4.8
5 / 5 Share
Feb. 1, 2024

Have not launched yet, but the onboarding is very smooth. Native Shopify menu of course, quick and easy addition of selling plan and frequencies (along with discounts per frequency). Shopify calls subscriptions "Contracts" and shows up in a contracts sub menu. Widget needs to be installed in theme, and the customer needs a way to access a portal - which Shopify has married to the new customer login 2.0 So far so good...

Store Using app Total reviews Average rating
SEVAK coffee 5 minutes 1 5.0
3 / 5 Share
Feb. 1, 2024

I was really excited about this and it is good for a lot of things! However, it does not offer the option to pay the full amount upfront and have the delivery be done every month. We are trying to have the option to pay in full and then have auto-generating orders populating based on that but not charging the customer every month. IDK maybe I am missing it. I am open to feedback and ideas!

Store Using app Total reviews Average rating
Olive & Thistle 26 minutes 1 3.0
Developer Reply

Hello, Thank you the feedback for accepting payments for pre-orders (pay in upfront and delivery in month) for subscriptions. We have communicated your feedback to our development for future updates. Your feedback is valuable for the evolution of our app! Ameya Bongale Product Manager, Subscriptions

1 / 5 Share
Feb. 2, 2024

It's a good start, but the functionality is extremely limited for someone coming from one of the paid subscription apps. For example you cannot choose a specific date a customer will be charged for their subscription every month. Hopefully they will keep developing features and add options in the future. Edit: just changed my review to one star because customers only get a single shipping option, no matter how many options you have available

Store Using app Total reviews Average rating
Drikbeer 1 day 3 3.7
Developer Reply

Hi, we appreciate your feedback about anchor dates and the ability to select multiple shipping options. We have informed our development team about adding them for potential future updates. We value your contribution towards the evolution of our app! Ameya Bongale Product Manager, Shopify Subscriptions

1 / 5 Share
Feb. 1, 2024

Just installed then immediately uninstalled as it failed at the first hurdle, I would have hoped that these issues would have been ironed out beforehand, considering how long it has taken to be released.

Store Using app Total reviews Average rating
Floragy About 1 hour 6 3.7
Developer Reply

We're sorry you're having trouble with themes. You may find our help center documentation useful. If you need more help, please contact our support team for assistance. We're here to help. https://help.shopify.com/en/manual/products/purchase-options/shopify-subscriptions/setup Chanel Fournier Product Lead, Subscriptions

1 / 5 Share
Feb. 1, 2024

As a company with 90% of business as subscriptions, this is a crucial component to our business. We serve over 3,500 recurring customers, so we are quite familiar with this process. We have been excited about this app for quite some time now! Other apps take a big murky commission, don't integrate with Shopify well, and don't have the User Interface customers deserve. I'm writing this review in the hopes Shopify will improve it, and we can switch ASAP. Shopify here's what you need to do! 1. Offer a minimum quantity, for example we don't deliver less than 4 jugs. 2. Offer quantity break discounts, for example buy 4 jugs get 10% discount, buy 6 jugs get a 15% discount. 3. Offer a way to integrate customer's data from other subscription apps like Bold. This will save customers the time to have to resign up, since all of their payment data is already saved in Paypal or Stripe. 4. Make a way for customers to pay with shop pay, a credit card, paypal, or with coinbase integration. 5. Provide analytics, like customer retention, average subscription length, upcoming revenue, amount of subscriptions and history of growth, lifetime value, average subscription amount, and paused subscriptions with option to message them. 6. Make a nice customer interface that lets business choose what options customers can edit. Happy to provide lots more feedback if someone wants to reach out to us, that would be much appreciated.

Store Using app Total reviews Average rating
Alive Water About 1 hour 2 3.0
Developer Reply

Thank you for your valuable feedback on our Shopify Subscription app. While our app focuses on simplicity and basic use cases, we understand your desire for additional features. We have noted your suggestions and will share them with our development team for consideration. We value your contribution towards the evolution of our app! Chanel Fournier Product Lead, Subscriptions

1 / 5 Share
Jan. 31, 2024

- Limited options generally - Can't choose to sell all products, or a category or by tag with subscriptions - Must pick one and one product into a subscription. Then it crashes! I had to make 4 subscriptions profiles to fit all our 200+ products in subscriptions. - No translations possible for text displayed on product page (English only) - Disappointing! - Still no fix to offer customers more than - 1 - shipping option (not app related but still - come on guys!) This is still the same app i pilot tested this summer, but i can't see any changes. I would recommend Shopify release a proper update at least to the points above, to make this app worth using. I really hope you work on this app!

Store Using app Total reviews Average rating
SNUS & DUS About 2 hours 1 1.0
Developer Reply

Hi, thank you for your feedback! We will inform our development team about adding your suggestions as potential future updates. We value your contribution towards the evolution of our app! Chanel Fournier Product Lead, Subscriptions

3 / 5 Share
Jan. 31, 2024

Not formatted well for mobile. Lines cut off onto a 2nd level. If you have multiple delivery options they all stack and takes up alot of room instead of having a drop down or boxes option. Cant complain too much since its free but Shopify can do alot to improve it! Im not sure Im going to use it until its better formatted.

Store Using app Total reviews Average rating
Defense Blends 15 minutes 3 4.3
Developer Reply

I apologize that you ran into issues using Shopify Subscriptions on Mobile. We've taken note of your feedback for our future improve, thank you so much for sharing! Chanel Fournier Product Lead, Subscriptions

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