Shopify Subscriptions

As many have already mentioned - I have been waiting for this app to come out for ages. Thrilled it is finally here. - The interface is clean and simple and looks great on our site. That's an awesome plus. - The customer-facing interface and account management are clean and function very well. This was always a big problem we had with other paid subscription apps. We want to make it really easy and transparent for customers to view and edit their subscriptions. - The only negative piece of the app was that porting over previous customer data from other subscription apps was overly complicated and very painful. While there is some documentation, you will need to translate the info from your previous tool, and the process can be very manual. That being said - the Shopify support was outstanding, and they helped us work through these issues. Without Shopify's support working through the import of old data, we would have had to ask all customers to sign up again, which would have been painful. - My only immediate request for the app in future updates is that the analytics become a bit more detailed. It would be really nice to be able to drill into the data. - I would give this app 5-Stars because a) it's great to have a simple native subscription app, b) it's great that it's free, and c) Shopify support was fantastic as we worked on transferring over.

This app will not apply discounts as directed when subscription items are placed in the cart. Support from Shopify as a whole is poor. Trying to obtain help in support results in promises to email back with solutions, which never occurs. Additionally, attempts to get assistance with issues migrating customers from a 3rd party app was also unhelpful and excusatory.

Simple and easy to use, great addition to our store functionality

I wanted to switch from Skio but quickly ran into a show stopper: The delivery interval dropdown doesn't support days (my supplements come with a 45-day supply). I expected more from a company like Shopify.

I like it! I am so happy that shopify just came out with this! or at least i am just now finding out about it. I would like to have a dropdown menu for the subscription choices so it's not so bulky since i have 4 different option choices.

Instantly failed the setup with missing hungarian translation in the widget (Translation missing: hu.no_subscriptions_warning_banner.message), and there is no place where I can manually create these translations.

Great will recommend

-Can't translate -Subscription appear both in product page + footer -Sometimes it can't add to cart -There should be a dedicated subscription page with bundle selector. -I hope shopify will improve the product because I was waiting impatiently for this app to be released.

Formatting of the app does not reflect the advertised picture. Easy to set up but not flexible on customization. App has two default options one for regular subscription and one for auto charge without a way to turn one off. Would be nice to be able to edit the wording used for the subscription.

Only good for a store that sells one item. No discount codes can be applied which means volume breaks don't work.

Doesn't support mobile view on your store

This seemed like an easy app and I was thrilled to see it however, once it was installed, the subscribe and save option could only appear at the top of the page instead of organically within the add to cart area as shown in the images used in the app details on the shopify app store. In addition, even when the code was added as directed by the shopify helpdesk, the subscribe now button would not appear. I will be uninstalling as it clearly did not have the kinks worked out.

We have been waiting for this for ages and were so excited to see it finally launched, but the recurring charge does not include shipping in the total, so it is unusable. Please add shipping to the recurring charge amount on the checkout page so customers (and shops) can see the total £/amount they agree to pay monthly. I don't want to give this one star. I see the effort and intent to help (thank you), but hiding shipping will create problems and awkward conversations with customers.

Really disappointing. Selecting to display only subscription as purchase method doesn’t work, product cannot be added to cart. On top of that no trials, poor widget, and lack of possibility to translate. Unusable

Finally this app is now available on all Shopify plans (for Free) and easy to set-up and use! I would have given this 5 stars if there was a way to set a minimum repeat order amount - ie commit for a minimum of 3 repeat orders

***2026 Update*** This app hasn't been updated in 2 years since coming out. Super frustrating. There is no ability to move an order up if a customer wants their subscription early. Also shopify ai is useless to help edit anything with sub orders. So sad Shopify seems to have abandon such a promising app. So far this looks promising, but still very entry level. Not a whole lot of flexibility or customization. I have not gone live yet, as I am trying to figure out how to import my current Recharge subscribers over.

so far looks good with our site and very easy to manage, only issue is that it glitched and added the subscription buttons under the footer on top of already being in the product description like it's supposed to. been in touch with shopify support and apparently they're looking into it so hopefully it's fixed soon

Have not launched yet, but the onboarding is very smooth. Native Shopify menu of course, quick and easy addition of selling plan and frequencies (along with discounts per frequency). Shopify calls subscriptions "Contracts" and shows up in a contracts sub menu. Widget needs to be installed in theme, and the customer needs a way to access a portal - which Shopify has married to the new customer login 2.0 So far so good...

I was really excited about this and it is good for a lot of things! However, it does not offer the option to pay the full amount upfront and have the delivery be done every month. We are trying to have the option to pay in full and then have auto-generating orders populating based on that but not charging the customer every month. IDK maybe I am missing it. I am open to feedback and ideas!