Shopify Subscriptions

cant get it to work

We were hoping to integrate this into a monthly donation for our non profit partners. But there was no way to change the code where the wording says, "Deliver every month" to "Recurring donation every month". Our donors would be confused thinking that we would be delivering something to them every month. We had to abandon the idea and are looking for another way to do monthly partnerships through our non profit. Support couldn't helpe us because the coding to change these words is not available to them or us.

None of our customers can access their accounts and this has caused a lot of extra work for us and frustration for our customers. Lots of cancellations....

Not much you can do in this app- some other features would be very nice!!!

Zero functionality, no ability to search, lots of bugs that caused quadruple charging of some customers, support refuses to assist.

Recurring orders use the due date and time of the original order and needs to be manually updated. Customers can not make modifications to subscription contents or due date/time. They must cancel the subscription and recreate. No relevant reporting available. No alert to shop owner when subscriptions don't run. Shop owner cannot edit customer subscriptions.

c'è ancora davvero tanto da sviluppare.... siamo lontani da Recharge

Create order button is missing for subscriptions whose payments were not procesed due to inventory errors. We have stocks for saved for subscribers and it's so annoying now that it's gone

The two most glaringly missing features are: 1. Reschedule upcoming shipment dates 2. Early shipment of upcoming order These would be easy to implement (build #1 and you basically get #2 for free, since you can just "reschedule" to ship today).

This app didn't work at all from the get-go. Wasted my time with Support for more than an hour. Hey Shopify stop working on, and promoting your latest and greatest 150 ideas that 95% of us don't use, and focus on the basics, like your apps and especially your email program which is terrible.

You can't even add subscriptions to your products in bulk....embarrassing product to have, it would be better if they just remove it altogether and make you go through a third party.

massive waste of time, loss in sales while trying to integrate with undless failure. customer supports only help was for me to wait 24 hours to see if the changes will update. absolutely aweful

This app is a disappointing reflection of the current state of affairs at Shopify. Its rushed and careless release speaks volumes about the level of disregard the company has for its non–Shopify Plus merchants. It’s painfully clear that Shopify’s priorities lie almost exclusively with their high-paying enterprise clients, while the rest of us — small to mid-sized businesses — are treated as an afterthought. The most glaring issue? Merchants cannot even manage their subscriptions through the app. This isn’t an obscure oversight — it’s a fundamental feature. And let’s be honest: the developers are fully aware of this. These are not amateurs; they know what they’re doing. The omission is deliberate, or at best, dismissive. Will Shopify fix this? Highly unlikely. Why would they invest in improving a freebie app that doesn't generate revenue directly, especially when it's meant for the merchants they barely acknowledge? This app feels more like a checkbox on a roadmap than a genuinely useful tool. At the end of the day, this situation reinforces what many of us have felt for a long time: unless you’re paying for Shopify Plus, you’re not worth their time. This app isn’t just broken — it’s a symptom of a broader issue of neglect and misplaced priorities.