All reviews

Rating Breakdown

  • 5
    82% (193 ratings)
  • 4
    5% (11 ratings)
  • 3
    3% (6 ratings)
  • 2
    1% (3 ratings)
  • 1
    9% (21 ratings)
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5 / 5 Share

Feb. 10, 2021

I used this app when it was Etsify to transfer almost 20,000 listings from Etsy to Shopify. I tried a number of different apps and methods to do this but nothing worked because of variations and format errors in the transfer so I was very excited to find something that would actually work! It took a sustained effort over time since Shopify has limitation to how many listings can be uploaded per day, this is because of Shopify policy so no developer's app can overcome this issue. I've been using the new Shuttle app to update some of my listings and will import reveiws soon. So far it is a great upgrade with helpful new features. Customer service has been responsive and informative. Thanks Nimo!

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the review! Much appreciated! Good luck with the reviews, and know that I'm always here to assist with any issues or questions :) Thanks again, Nimo

5 / 5 Share

Feb. 9, 2021

Huge improvement over the previous version (Etsify?). So much more feature robust and easier to use. Bravo!!

Using app

Over 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! Happy to read you're enjoying Shuttle :) Any feature requests or questions, please don't hesitate to contact me!

5 / 5 Share

June 7, 2022

I had originally given this app 1 star as we had a lot of trouble getting a response. I think the bugs of the etsify/shuttle switch have been worked through as this has now been an app we could not live without. When it is working well it's a God send! I am keeping my original review below for transparency. ~~~~~~~~~ This app was great when it was etsify. We have had tons of issues since the new platform release. I've tried reaching out through their contact form three times (Jan 5th, 9th, & 14th) about error messages we are receiving and have gotten nothing back. Crickets. Terrible customer service. We're currently looking elsewhere. I'm just glad we got our money's worth for the last few years or I'd be requesting a refund as well. I have seen other reviews where Nimo says he has talked to customers when they claim the opposite. I WILL update this review if they ever reach out.

Using app

Over 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Hello, Thank you for leaving the review. I'm sorry for missing your messages, a mistake on my end, which I'd like to blame my email client, but it was me who miscategorized your original message as 'complete' :/ I also would like to add that I did reach out, multiple times in the past week - with no response from the customer. Thank you again, Nimo

5 / 5 Share

Dec. 7, 2020

I have used (what was formerly Etsify and now Shuttle) since the end of 2018 and it is hands down an ESSENTIAL app if you manage an Etsy shop in addition to a Shopify Storefront! In fact if I only could choose one, this would be it. Don’t waste your time trying to find another app to manage transferring your reviews/products from Etsy to Shopify. This is the one you want to invest in. The interface is extremely simple and easy to use and the new features are PERFECT. I’d like to point out that the nearly 100% of any negative reviews Shuttle has gotten thus far have to do with “support” — which I can personally say has not been my experience at all. Nimo has been extremely helpful and responsive any time I’ve needed any assistance and I can tell that he truly cares about his work! As someone that manages all aspects of my own business (as I’m sure a lot of Shopify stores do) I think it’s insane that people are so quick to leave 1 star reviews undeservingly. Not sure if Nimo has help or not, but I think he’s doing a wonderful job to provide us with an absolutely innovative, essential tool at a fair price AND manage his support. I think Shuttle deserves more than 5 stars! Thank you so much for your hard work, Nimo! I truly cannot wait to see how Shuttle continues to evolve! PS - I was NOT coaxed in to leaving this review with any kind of incentive and my opinion is 100% my own. My Shopify store is theurbanflair.com and my Etsy shop is theurbanflair.etsy.com — I am PROUD to be a paying customer

Using app

Almost 2 years

Total reviews

10

Average rating

4.6

Developer Reply

Hello, Thank you so much for leaving this wonderful review! I'm extremely happy Shuttle was useful to you and saved you time! As always, please don't hesitate to contact me with any question, issue, or feature request! Best, Nimo @ Shuttle

5 / 5 Share

Nov. 27, 2020

The app works exactly as described, and the new layout is neat and easy to understand. The support I've received is EXCELLENT.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 16, 2020

Love the changes they made with the conversion from Etsify to Shuttle. A lot of great features added! Only request is that they add the ability to sort the product columns. (i.e. bring all of the not transferred products to the top of the list).

Using app

3 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 16, 2020

I love this app. It's really helpful for transferring reviews from etsy to shopify, and with the new changes to Shuttle I can now assign reviews to specific products.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2020

Great app! Was very easy to use for importing Etsy reviews into the Shopify Product Reviews app. Nimo provided excellent customer service! Answered all of my questions, and even implemented an update, based on a question that I'd asked, within days of me asking! Thanks!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 27, 2020

I have had this app for a long while now. It recently upgraded and changed name and it is even better than before. It makes transfer of your product from etsy to shopify quick and easy. The settings mean you can customise exactly what you want transferring. There are loads of useful perameters like eliminating a specific body of text from the description or shortening the title. I have never had an issue with the app but sometimes needed help to know how to do something, the support is fast and friendly so you are never left waiting. Can't fault it!

Using app

Over 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for the wonderful review! I really appreciate it! Make me really happy to read that Shuttle is useful and is able to save time and headaches :) Please feel free to contact me with any questions! Best! Nimo

5 / 5 Share

Oct. 27, 2020

This app is a game-changer!! The ability to only upload products once, and then easily import to the other is HUGE for me. Also, exporting reviews from Etsy to Shopify is a breeze and helps carry over my social proof from one platform to the other. Thanks guys!

Using app

Almost 6 years

Total reviews

7

Average rating

4.6

Developer Reply

Thank you so much for taking the time to write this review! Thrilled to read that you had a good experience! I hope Shuttle will continue to be useful for you in the future, to import and update more products and transfer more reviews :) Best! Nimo

5 / 5 Share

Oct. 24, 2020

This app is essential for my business. It save us time and works great to upload all my Etsy items to my Shopify store. From all the apps I've used, this is by far my favorite one. I highly recommend.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! Happy to read Shuttle was able to save you time :) And as usual, please don't hesitate to contact me with any questions! Best! Nimo @ Shuttle

5 / 5 Share

Sept. 19, 2020

I used this to import my 1000+ reviews from Etsy to shopify. It's very important that you create and use sku's. Once set up super easy to use.

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 8, 2020

I used this app to transfer my reviews from etsy. Worked perfect and saved me tons of time. Highly recommended. Also, I have to mention quick and friendly support.

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 18, 2020

This is a great app. I used it back when it was "Etsify". It did what it said it would, transfer all my Etsy listings to Shopify along with the multiple variations each listing had accurately without those awful csv file methods (yes, I tried them). I worked on shaping up our Shopify store, design-wise for a few months. We have a pretty busy Etsy shop and were under no pressing financial reasons to get the Shopify Store up and running (and no illusions that people would be flocking to it). I took advantage of the freedom I had to do design the way I thought it should be done, not having to use the cookie cutter design style of Etsy. By the time I was 90% done, the original variations of the 2 shops were pretty badly out of sync. I came back to Etsify to see if it could help and was very pleasantly surprised it had been rewritten, transformed into Shuttle with a bunch of very useful transfer strategies to choose from. I did not want to spend a couple hundred dollars a month on automatic syncing. My focus at that time was to find a way sync the two shops with some manual work if it could be done efficiently. There are several clever approaches the author had built-in. I'll let you read up on them instead of just reguritating them. To those reviewers who feel everything has to be handed to them without any reading, studying, thinking, or working of any sort I say you have to put at least some small effort into getting whatever you want out of this app. It has a lot to offer and that gives you choices you need to consider. This is a quality app with a lot of thought put into it, put some of your own thought into it and you'll be rewarded! And it keeps getting better, the author is continually responding to requests for features from users! Thanks, Steve.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 20, 2020

I originally purchased this app for live updates from my Etsy shop to my Shopify but I did find out that I was mistaken, I will have to use their sister app, Syncr. As far as this app I have no problem importing my listings over from Etsy. The developer actually refunded me my $70 after finding out I needed it to sync. Although now I am doing more research I might go ahead and repurchase just because it was a fast and easy way to import. Whoops! Nimo was very quick to answer questions & follow up.

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Porsha, Thank you for taking the time to leave the review! I really appreciate it. Sorry for the misunderstanding, I'll make sure its more clear that Etsify does not perform automatic syncing in the description! :) Best! Nimo

5 / 5 Share

June 20, 2020

I started out hating this App because I could not get anything to transfer. The first product took nearly 20 minutes and since it was late at night I was super stressed. I deleted it, gave it a bad review and went to bed! I decided after I had gotten some sleep and speaking to the Etsify group by email, I would give it another try and I did get it to work wonderfully! I will say this though, if you are a Mac user like I am, it does not like Safari. The only way I could get it to work was by using Google Crome. I don't use Google Crome for anything else, so thats ok! It was super easy to figure out once I was on Crome and everything transferred super easy. Im excited to use it and make my job much easier than it was before! Thank you Etsify for all you help and words of encouragement!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you for the review! I'm sorry Etsify took its time on your first product transfer and I understand your frustration! 20 minutes per product is definitely not acceptable, but it is not the normal behavior of Etsify. It usually takes between 5-30 seconds per product. Thank you for letting us know about Etsify not playing nice with Safari, we'll make sure to fix it asap! As usual, please don't hesitate to drop us a line with any questions or issues! Thanks again, Nimo

5 / 5 Share

June 13, 2020

I had a couple of issues importing reviews. Their customer service walked me through the steps and in time I had the reviews up on my site. Thanks Nimo, you rock!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2020

Used this app to Import our busy Etsy store into our new Shopify store. Tons of options. Was able to import descriptions and pictures. Only took an hour or so!! This is with over 1,000 listings. If you are going to keep your Etsy store then you definitely want to check out SYNCR by this same developer to keep your inventory quantities in sync between Etsy and Shopify. You will need it to avoid seling stuff on Shopify that has already been sold out on Etsy.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2020

This app works very well. I ran into some glitches and emailed the developer Nimo and he helped me right away and got involved until the import was done. I am very impressed with the customer service.

Using app

About 1 year

Total reviews

2

Average rating

4.0

5 / 5 Share

Feb. 28, 2020

I had numerous convo's with the developer even before trying this app. Once I installed it, the 5 product testing was very easy to do -- it was kind of unclear, but you can do many exports with 1 product over and again, testing different updates. The 5 product trial means 5 different product listings. I tested just about everything I could think of before biting the bullet and buying it. There are a few things I would change, but overall, I AM VERY HAPPY. There is some cleanup on the Shopify side once the export is complete, but I have found it to be MINIMAL. I am very happy, and I recommend!

Using app

7 months

Total reviews

6

Average rating

5.0