All reviews

Rating Breakdown

  • 5
    91% (244 ratings)
  • 4
    4% (12 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    3% (8 ratings)
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5 / 5 Share

Dec. 12, 2024

Using app

Almost 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 31, 2024

This application is very useful for us, the technicians gave us excellent service.

Using app

2 months

Total reviews

4

Average rating

5.0

1 / 5 Share

Sept. 13, 2024

Cette app a modifié la typographie de notre site

Store

Najel

Using app

36 minutes

Total reviews

2

Average rating

2.5

4 / 5 Share

Sept. 12, 2024

Great, simple and working app excecuting what it promises. Customer service was great too! One star short, because there was not a way to customize the widget by yourself. You had to contact support BUT they did an excellent job modifying the widget :)

Using app

10 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 22, 2024

Excellent app with very good support team! I've contacted to solve a problem I had and they had been very fast and professional so I really suggest this app!

Using app

Almost 6 years

Total reviews

9

Average rating

5.0

5 / 5 Share

July 27, 2024

Love the app. I'm able to answer my customers questions right on my product page for anyone to see. That way, if anyone has the same question, it'll already have been answered for them. Huge upgrade for my website and a neccesity.

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 27, 2024

Very patient & helpful support! Been a loyal customer of 3 years.

Using app

Over 5 years

Total reviews

7

Average rating

4.4

5 / 5 Share

July 16, 2024

Milan and his team are incredible. The service they provide and the level of support they give goes way beyond this app. I had some issues with SEO and tags and Milan fixed it for me right away. Not only did he guide me on how to add FAQ, he fixed the SEO so Google can find snippets on the website. 100000000% recommend these guys.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

May 3, 2024

Amazing Plugin! I love the import feature! Very helpful support. I want them to add Multi language option!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2024

This app has been an effortless experience for us to keep up on customer issues. It is very intuitive and easy to use. We get a lot of questions because we have so many products and in the tool business, every little measurement is critical. We appreciate that we have control over what is published and what isn't. Some questions are just too stupid.

Using app

About 6 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 31, 2024

I have been really impressed by this app and the customer service. It is simple and straightforward and does everything that I need. This is what it looks like in action - https://healthorchard.com/collections/solgar/products/solgar-advanced-calcium-complex-vitamins-d3-k2-zinc-boron?variant=44692070236392 I had a bunch of design change requests, and Milan was very responsive and made all the changes correctly, quickly, and without issue. I definitely recommend!

Using app

12 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 15, 2024

Yes, initially I wanted to understand the client's problem learned about SMPS and I tried and installed it. However, I still encountered some technical issues such as non-adaptation. I got in touch with the officials who were friendly and proactive in dealing with the issues. In the end, the problem was solved for me. I am very grateful. I will keep using it. Thank you very much.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 5, 2024

I changed my theme and encountered an integration problem, the support was beneficial and professional, and he solved my problem quickly, thank you very much!- A 5 years old user

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2023

I was amazed by the quick response and kind solution. They are very professional. I was impressed by your kind information. It's the best app and the best CS Even if I asked you many times, you were always kind enough to let me know, so I solved the problem. Thank you. Milan Manager I changed it to a paid plan and used it, but I'm very satisfied with the result. I requested a correction in an urgent matter. Thankfully, the modification was made quickly. very very quickly Thank you so much.

Store

Gaxago

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 20, 2023

Great support with installation. I use this app on another website and have always found it easy to use and fulfills our needs, so opted to use it again.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2023

Great support allowed me to email them the Q&A from hundreds of products to put a few Q&A on each one.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2023

The support was amazing, they helped me with everything I needed. 5/5 :). Also the app works perfectly fine on my store

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

March 6, 2023

Really like this app so far. Had one minor support issue with the installation, but they responded quickly and fixed it. Very useful app that is affordable. I will almost certainly be upgrading to a paid plan after I finish a couple weeks testing. We're averaging a couple questions a day in our small store AlarmSystemStore.com

Using app

4 days

Total reviews

5

Average rating

4.6

5 / 5 Share

March 6, 2023

I have used this and other apps by Symprosis for years. The apps never disappoint and any time I have had an issue the customer support has always been the best.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 2, 2023

Best Q&A app on shopify. Very clean app with an excellent backend. Support is fantastic. Fast and very friendly. Well done

Using app

25 days

Total reviews

6

Average rating

5.0