All reviews

Rating Breakdown

  • 5
    92% (141 ratings)
  • 4
    5% (7 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (4 ratings)

Reviews with Text

  • 99% (153)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 2, 2023

Best Q&A app on shopify. Very clean app with an excellent backend. Support is fantastic. Fast and very friendly. Well done

Using app

25 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 10, 2023

So glad we are using this app! Support did a great job by helping us quickly and efficiently and the problem was resolved with no further issues.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2023

User-friendly app with fast & helpful Support team. Functions as advertised and easy to integrate into site.

Using app

About 1 month

Total reviews

12

Average rating

4.7

5 / 5 Share

Jan. 18, 2023

Extremely easy to use the app. The Support Team is very quick to respond to each query and resolves very quickly. Highly Recommended!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 2, 2023

Great support, added the "Ask a question" button with extra customization to match our theme. Thanks Milan!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 1, 2022

Seems to work well, and the team made some customisations at no extra cost, which for such a cheap app is impressive.

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 22, 2022

Top-of-the-line support. We appreciate the support the team has provided so far. Quite easy to use this app

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2022

great support helped get it installed. Really appreciate the simple functionality and clean presentation on our product pages

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 11, 2022

We've used the question and answer app heavily and we find it to be a great way to engage with casual visitors on our store. Often these lead to email exchanges and phone calls. We see so many sites with many questions and no answers, so we feel that our prompt and thorough answers are a good advantage for us. The app works fine, and the support has been great when we needed any adjustments to match our page theme and setup. Relatively easy to 're-integrate' when you change/update themes, but don't forget to test after theme updates.

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 19, 2022

Great app and great team. Always helpful! The app allows me to answer questions in a well presented way!

Using app

About 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

July 29, 2022

Simple to set up but backed up by great support. It's worth checking with the developers if you don't think it's suitable as they were able to add the Q&A to a tab on our product pages. Looks very neat now https://www.horizonmicromobility.com/

Using app

4 days

Total reviews

11

Average rating

4.1

5 / 5 Share

June 7, 2022

Great help. needed additional support and they were there to help me through the process. Effective tool for product pages!

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 18, 2022

Excellent customer service. I talked to Milan and the problem with my theme, Empire, was resolved in less than a week.

Using app

Over 3 years

Total reviews

7

Average rating

4.4

5 / 5 Share

May 6, 2022

Great support on a custom install. Very helpful staff. Seems to work well with easy to use backend functionality.

Using app

1 day

Total reviews

7

Average rating

4.9

5 / 5 Share

April 20, 2022

This app is so easy to install and use. It has helped us collect questions from our customers and be able to respond in a timely manner. We have not had any issues with the app at all. When we wanted some help with layout on our new theme and adding a button Simprosys responded quickly and handled it for us right away! Great service and app!

Using app

About 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

April 14, 2022

I've been using this app for several years now. It works great and customer service has been quick, kind and helpful when needed, which has not been very often. The app works and does what it says.

Using app

Almost 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 5, 2022

This is a great APP with advanced features. Support is also providing quick responses and solving all the problems.

Using app

13 days

Total reviews

9

Average rating

5.0

4 / 5 Share

March 23, 2022

It's a quite simple app, and easy to use, the support is very helpful and fast. It can be better if we can submit several Q&A on the same page.

Using app

24 days

Total reviews

6

Average rating

4.8

4 / 5 Share

March 23, 2022

This app is easy to use. Q & A is a perfect addition to my product pages. Dashboard is neat. Customer service is very helpful!

Store

SYXMOTO

Using app

Almost 3 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 22, 2022

This app is great and the support is awesome. They will work with you until you´ve everything setup ;)

Using app

Over 1 year

Total reviews

6

Average rating

5.0