
SMPS Product Question & Answer
Product Question and Answer by Simprosys InfoMedia
Rating
4.7
feedback
154
chart
#2,745
All reviews
March 2, 2023
Best Q&A app on shopify. Very clean app with an excellent backend. Support is fantastic. Fast and very friendly. Well done
Feb. 10, 2023
So glad we are using this app! Support did a great job by helping us quickly and efficiently and the problem was resolved with no further issues.
Feb. 2, 2023
User-friendly app with fast & helpful Support team. Functions as advertised and easy to integrate into site.
Jan. 18, 2023
Extremely easy to use the app. The Support Team is very quick to respond to each query and resolves very quickly. Highly Recommended!
Jan. 2, 2023
Great support, added the "Ask a question" button with extra customization to match our theme. Thanks Milan!
Dec. 1, 2022
Seems to work well, and the team made some customisations at no extra cost, which for such a cheap app is impressive.
Nov. 22, 2022
Top-of-the-line support. We appreciate the support the team has provided so far. Quite easy to use this app
Nov. 10, 2022
great support helped get it installed. Really appreciate the simple functionality and clean presentation on our product pages
Nov. 11, 2022
We've used the question and answer app heavily and we find it to be a great way to engage with casual visitors on our store. Often these lead to email exchanges and phone calls. We see so many sites with many questions and no answers, so we feel that our prompt and thorough answers are a good advantage for us. The app works fine, and the support has been great when we needed any adjustments to match our page theme and setup. Relatively easy to 're-integrate' when you change/update themes, but don't forget to test after theme updates.
Oct. 19, 2022
Great app and great team. Always helpful! The app allows me to answer questions in a well presented way!
July 29, 2022
Simple to set up but backed up by great support. It's worth checking with the developers if you don't think it's suitable as they were able to add the Q&A to a tab on our product pages. Looks very neat now https://www.horizonmicromobility.com/
June 7, 2022
Great help. needed additional support and they were there to help me through the process. Effective tool for product pages!
May 18, 2022
Excellent customer service. I talked to Milan and the problem with my theme, Empire, was resolved in less than a week.
May 6, 2022
Great support on a custom install. Very helpful staff. Seems to work well with easy to use backend functionality.
April 20, 2022
This app is so easy to install and use. It has helped us collect questions from our customers and be able to respond in a timely manner. We have not had any issues with the app at all. When we wanted some help with layout on our new theme and adding a button Simprosys responded quickly and handled it for us right away! Great service and app!
April 14, 2022
I've been using this app for several years now. It works great and customer service has been quick, kind and helpful when needed, which has not been very often. The app works and does what it says.
April 5, 2022
This is a great APP with advanced features. Support is also providing quick responses and solving all the problems.
March 23, 2022
It's a quite simple app, and easy to use, the support is very helpful and fast. It can be better if we can submit several Q&A on the same page.
March 23, 2022
This app is easy to use. Q & A is a perfect addition to my product pages. Dashboard is neat. Customer service is very helpful!
Feb. 22, 2022
This app is great and the support is awesome. They will work with you until you´ve everything setup ;)