SMPS Product Question & Answer
Product Question and Answer by Simprosys InfoMedia
Rating
4.7
feedback
268
chart
#2,354
All reviews
Rating Breakdown
April 5, 2022
This is a great APP with advanced features. Support is also providing quick responses and solving all the problems.
March 29, 2022
This app is very easy to use, and the support team is very helpful. Thank you for your support, Milan.
Using app
4 months
Total reviews
1
Average rating
5.0
March 23, 2022
It's a quite simple app, and easy to use, the support is very helpful and fast. It can be better if we can submit several Q&A on the same page.
March 23, 2022
This app is easy to use. Q & A is a perfect addition to my product pages. Dashboard is neat. Customer service is very helpful!
Feb. 22, 2022
This app is great and the support is awesome. They will work with you until you´ve everything setup ;)
Feb. 23, 2022
I just installed this app on my store and had a few issues setting it up. Contacted customer service and heard back from Milan within 12 hours. Excellent customer service! Looking forward to seeing my clients questions for me and having the pleasure to answer them. It really is a great app as it basically builds a mini FAQ page right on each of your product pages!
Feb. 7, 2022
Since we started using this app (5 years ago) and it was a great help for us to know what exactly are the questions running inside the brains of our clients while they are browsing our product page, thus we update the product description accordingly, on top of that the support was super helpful when we were switching to 2.0 theme they took care of the switch. Thanks Support team
Jan. 26, 2022
Great app!! Does exactly what is says and the support is amazing. Milan has been excellent at customising the look of the app to suit our brand. Highly recommended.
Jan. 20, 2022
The app is amazing, it fit our theme perfectly and the support helped to solve my questions. Thank you, Milan for your patience and help at all times.
Jan. 4, 2022
I needed help installing it, tried for hours to figure it out myself before emailing the support. Overnight they fixed my problem while I slept and it works perfectly! 100%!!
Dec. 30, 2021
This app helps keep your customers engaged and allows for you to answer questions asked by prospective buyers. When you answer, they get an email. Not just does it create a better product understanding, but brings the customer back to your site for purchase. It's easy to set up, and support is very responsive.
Dec. 21, 2021
I appreciate the assistance with Installing the code needed for this app on my business page. This app helps me answer my customer's questions while helping others who might have a similar question. Thanks Again.
Dec. 16, 2021
This app has been very useful and their support team were quick to respond to a concern we had. Recommended, easy to use.
Dec. 16, 2021
We were having problems uploading the feed files but Milan showed us to fix this. After that, it was a breeze!!
Dec. 7, 2021
Developer made custom installation per our request. Great app! Outstanding customer support! Highly recommended!
Nov. 30, 2021
Free plan provides a simple, baseline functionality - but the plans are very poorly pay gated. The features behind the pay wall don't make sense. There isn't enough of them to justify a subscription. The subscription plans offer little-to-no extra value to the app, they just put quality of life and baseline operation features (like export) behind a pay wall. Also - isn't exposing a customer's contact data from a question form and allowing a user (paying a subscription) to import that into email marketing a violation of GDPR?
Nov. 24, 2021
Ik heb deze app gedownload om product q&a te krijgen op mijn productpagina. dit ziet er erg strak uit en de support is erg goed. jammer dat hij niet in het Nederlands beschikbaar is (tegen betaling wel)
Nov. 10, 2021
App has worked perfectly for us. Easy to use and responsive. Customer service has also been very helpful.
Nov. 2, 2021
App is working great. Customer service team were super responsive and very helpful. Highly recommend.
Oct. 25, 2021
Super quick customer support (which is rare these days). App seems to work great so far, Was a bit fickle with the Warehouse theme but a rep fixed it quickly.