SMPS Product Question & Answer
All reviews
We've used this app for a couple years and its been very helpful in giving our customers a place where they can ask questions and we can easily post the answers to the product pages. This has lowered our Customer Service workload over time. We appreciated that the app's support team helped us export the Q&A data - which has helped us do some deeper analysis.
The app does what it says, and the support team was very responsive. We do recommend installing this app.
On August 8, 2024, I want to express positive praise once again for Simprosys Q and A app. Even after many years of using it, this app remains one of our all-time favorites. It is extremely useful, easy to implement, and cost-effective. The app support is also fast, hands-on, and the communication is excellent and pleasant. Today I would like to give an extra thank you to Milan! The original review for Simprosys' apps: This app comes with app support that is extremely helpful if you, like us, feel at all confused with your Google merchant center, tag manager set-up, etc. Their product is all-encompassing and very well organized and the support is very fast and very efficient!!! - This was for Simprosys Google Shopping App. ...Regarding the "Product Review and Answers" app, same great company, equally impressive product, and support. We have used this app for a few years already, it is perfect for adding info and SEO to your product pages...It helps with creating more credibility with your customers, it allows you to add extra pieces of information to your product page that might not fit into the format of the product description, it opens up another channel of communications for you and your site visitors, and it benefits SEO, all this for a very small and affordable price. ...In addition, this app also integrates, FOR FREE with Klaviyo. 5 STARS on MULTIPLE LEVELS!
This is the second simprosys app I have used and it works great! The Q&A feature looks good on my produt pages and the user interface is easy to use. Excellent support as well!
We installed the app a few years ago, and it works amazingly. As part of a new theme development I struggled in migrating the app (probably my fault), but in true Simprosys style, Milan and the team were on it and had it resolved in a matter of seconds. Thanks Team!
Been using this about a year and has been working fairly well. Got hit by bots the other day but contacted support and they quickly took care of it, thank you.
Excellent customer service! Milan respond to everything and very quickly! Great job from simprosys! Thank you!
I just installed, and developer kindly helped me with code issue which I really appreciated. I will use for some time to see the conversion result
The app works great for us. We have been using it for close to 2 years and we had no negative issues. Having the questions and answers on our product pages help the customers but also increases our pages SEO which is a win-win. The app is friendly to use and also allows HTML editing. The support is very good. Highly recommended.
Very good & quick service from Milan (Web Developer) - just started using the app but will add to client interaction and information sharing
great and fast customer support. They are always willing to help and add their questions & answers to new product that i add.
Very nice and instant support and not expensive. I will recommend to small business or who sell some products that may have many professional issues.
It was easy to install and I had almost everything working perfectly. Then when I couldn't get the last bit right, Milan was really kind, patient and super quick to help solve the issue. Thank you so much for your app & great support.
App works great and customer services is fast and friendly. Updated my theme and had a little trouble installing it on my own. They had it fixed for me in just a few hours.
Great support and easy to use. We've been working with these guys for many years across each of our stores.
Outstanding app which helped me increase my productivity and decrease the number of questions. Great support. I needed a little help with my site. Quick and efficient. Price is extremely affordable. I picked the pro plan because of the mailchimp integration.
Quick to install. I had a query that was answered in good time and happy with all the help they gave. Only just added it to my store so it will be time before I can make a full judgement, but happy with it so far. Thanks
We have used this app for some years now, and their support team is very quick to respond and very helpful.
I am so glad to find this app! I am very sure that it will help my shop a lot in the future! Thank you so much!
We have read, studied and tested numerous APP apparently like this one, some have numerous installations and promise advanced functions etc ... We can say that this is the best app of its kind, Questions and answers inside the product page, dedicated FAQ page and very important all faqs are read and also found by google. Very low cost, and very important a technical support ready to solve any problem, to us with just a message sent we have arranged (turnkey) the app immediately ready as we wanted and now we just have to return to customer questions. Try without hesitation Extra support today
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.