SMPS Product Question & Answer for Shopify

SMPS Product Question & Answer

Quickly respond product related queries for your online store.
Rating
4.8
Feedback
147
Reviews
Chart
#2,439
Shopify

All reviews

5 / 5 Share
March 18, 2021

We've used this app for a couple years and its been very helpful in giving our customers a place where they can ask questions and we can easily post the answers to the product pages. This has lowered our Customer Service workload over time. We appreciated that the app's support team helped us export the Q&A data - which has helped us do some deeper analysis.

Store Using app Total reviews Average rating
G3 Store [CAD] Over 3 years 4 5.0
5 / 5 Share
March 5, 2021

The app does what it says, and the support team was very responsive. We do recommend installing this app.

Store Using app Total reviews Average rating
ÇHANELIA About 4 hours 33 5.0
5 / 5 Share
Aug. 8, 2024

On August 8, 2024, I want to express positive praise once again for Simprosys Q and A app. Even after many years of using it, this app remains one of our all-time favorites. It is extremely useful, easy to implement, and cost-effective. The app support is also fast, hands-on, and the communication is excellent and pleasant. Today I would like to give an extra thank you to Milan! The original review for Simprosys' apps: This app comes with app support that is extremely helpful if you, like us, feel at all confused with your Google merchant center, tag manager set-up, etc. Their product is all-encompassing and very well organized and the support is very fast and very efficient!!! - This was for Simprosys Google Shopping App. ...Regarding the "Product Review and Answers" app, same great company, equally impressive product, and support. We have used this app for a few years already, it is perfect for adding info and SEO to your product pages...It helps with creating more credibility with your customers, it allows you to add extra pieces of information to your product page that might not fit into the format of the product description, it opens up another channel of communications for you and your site visitors, and it benefits SEO, all this for a very small and affordable price. ...In addition, this app also integrates, FOR FREE with Klaviyo. 5 STARS on MULTIPLE LEVELS!

Store Using app Total reviews Average rating
Destination Gold Detectors About 7 years 13 5.0
5 / 5 Share
Feb. 19, 2021

This is the second simprosys app I have used and it works great! The Q&A feature looks good on my produt pages and the user interface is easy to use. Excellent support as well!

Store Using app Total reviews Average rating
Roof Top Overland Over 1 year 6 5.0
5 / 5 Share
Jan. 20, 2021

We installed the app a few years ago, and it works amazingly. As part of a new theme development I struggled in migrating the app (probably my fault), but in true Simprosys style, Milan and the team were on it and had it resolved in a matter of seconds. Thanks Team!

Store Using app Total reviews Average rating
ChasNewensMarine Almost 2 years 3 3.3
5 / 5 Share
Jan. 18, 2021

Been using this about a year and has been working fairly well. Got hit by bots the other day but contacted support and they quickly took care of it, thank you.

Store Using app Total reviews Average rating
5 / 5 Share
Dec. 16, 2020

Excellent customer service! Milan respond to everything and very quickly! Great job from simprosys! Thank you!

Store Using app Total reviews Average rating
Meller About 1 month 3 5.0
5 / 5 Share
Nov. 7, 2020

I just installed, and developer kindly helped me with code issue which I really appreciated. I will use for some time to see the conversion result

Store Using app Total reviews Average rating
NINTE 3 days 3 4.7
5 / 5 Share
June 7, 2021

The app works great for us. We have been using it for close to 2 years and we had no negative issues. Having the questions and answers on our product pages help the customers but also increases our pages SEO which is a win-win. The app is friendly to use and also allows HTML editing. The support is very good. Highly recommended.

Store Using app Total reviews Average rating
Seginus Lighting Over 2 years 12 4.9
5 / 5 Share
Oct. 8, 2020

Very good & quick service from Milan (Web Developer) - just started using the app but will add to client interaction and information sharing

Store Using app Total reviews Average rating
FAB Displays 8 days 2 5.0
5 / 5 Share
Sept. 15, 2020

great and fast customer support. They are always willing to help and add their questions & answers to new product that i add.

Store Using app Total reviews Average rating
Grayboe About 2 months 5 5.0
5 / 5 Share
Aug. 17, 2020

Very nice and instant support and not expensive. I will recommend to small business or who sell some products that may have many professional issues.

Store Using app Total reviews Average rating
arylic About 1 year 6 5.0
5 / 5 Share
Aug. 10, 2020

It was easy to install and I had almost everything working perfectly. Then when I couldn't get the last bit right, Milan was really kind, patient and super quick to help solve the issue. Thank you so much for your app & great support.

Store Using app Total reviews Average rating
PALAVA Japan 6 days 9 5.0
5 / 5 Share
July 2, 2020

App works great and customer services is fast and friendly. Updated my theme and had a little trouble installing it on my own. They had it fixed for me in just a few hours.

Store Using app Total reviews Average rating
Purchase Officials Supplies About 2 years 3 4.3
5 / 5 Share
June 25, 2020

Great support and easy to use. We've been working with these guys for many years across each of our stores.

Store Using app Total reviews Average rating
Air Kayaks Direct Over 1 year 2 5.0
5 / 5 Share
June 12, 2020

Outstanding app which helped me increase my productivity and decrease the number of questions. Great support. I needed a little help with my site. Quick and efficient. Price is extremely affordable. I picked the pro plan because of the mailchimp integration.

Store Using app Total reviews Average rating
5 / 5 Share
June 8, 2020

Quick to install. I had a query that was answered in good time and happy with all the help they gave. Only just added it to my store so it will be time before I can make a full judgement, but happy with it so far. Thanks

Store Using app Total reviews Average rating
SubbyTech About 17 hours 8 4.8
5 / 5 Share
May 8, 2020

We have used this app for some years now, and their support team is very quick to respond and very helpful.

Store Using app Total reviews Average rating
PJ Trailers Canada, Inc. Over 1 year 7 4.9
5 / 5 Share
April 24, 2020

I am so glad to find this app! I am very sure that it will help my shop a lot in the future! Thank you so much!

Store Using app Total reviews Average rating
BOUTIQUE SWEET BIRDIE About 19 hours 11 5.0
5 / 5 Share
April 17, 2021

We have read, studied and tested numerous APP apparently like this one, some have numerous installations and promise advanced functions etc ... We can say that this is the best app of its kind, Questions and answers inside the product page, dedicated FAQ page and very important all faqs are read and also found by google. Very low cost, and very important a technical support ready to solve any problem, to us with just a message sent we have arranged (turnkey) the app immediately ready as we wanted and now we just have to return to customer questions. Try without hesitation Extra support today

Store Using app Total reviews Average rating
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