All reviews

Rating Breakdown

  • 5
    91% (243 ratings)
  • 4
    4% (12 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    3% (8 ratings)
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5 / 5 Share

Oct. 12, 2021

I used this app to help me increase my conversion rate. Support was great fast service . I love working with symprosis and there support team i always get results

Using app

1 day

Total reviews

4

Average rating

4.8

5 / 5 Share

Oct. 7, 2021

If you are looking for this function, this app is what you want. Moreover, Milan is very responsive and willing to troubleshoot, do something custom or to just understand the app better. From an app creator, that's what you are looking for.

Using app

About 14 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 13, 2021

Great support! As I wasn't able to install the app perfectly, I got in contact with the support. They did it for me in no time. And btw., the app works great.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2021

We love this app! We have 2 stores and use it on both of them. We have a general FAQ page and product specific Q&A's both of which come from this app. It has helped with our SEO and service. I contacted them regarding a small request I had with the display of the questions and they accommodated me and resolved the issue, no questions asked. Great service and great app! I recommend it!

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 17, 2021

good app, works great, good service too, hope you do more update in future, we will continue to use your app.

Using app

About 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Aug. 9, 2021

I love this app! It allows customers to ask real-time questions right on the product page while allowing me to post the question directly on the product page for new customers to see. Google is starting to pick up on these questions and ranking them in the top of search when someone is searching for that question. Really great app for advanced SEO!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 13, 2021

Nice, simple solution for adding Questions & Answers to your site. Affordable and easy to set up. Easy to customize if needed.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 9, 2021

This is a great app and easy to install! I gad a small issue with the link and contacted support. Milan fixed the issue with-in the hour. Great support!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 23, 2021

Great app. By far one of the most helpful. We use it on 4 stores and the feedback it provides through the questions of the customers is extremely valuable.

Using app

8 months

Total reviews

4

Average rating

4.0

5 / 5 Share

June 1, 2021

Easy to set up and use. Support is responsive. Having this app adds information to my product pages that I don't include in the description. Good for SEO.

Store

Emu Joy

Using app

Almost 5 years

Total reviews

4

Average rating

4.0

5 / 5 Share

May 28, 2021

Great app to allow users ask a question. Also very helpful support with quick responses. Would recommend!

Using app

6 months

Total reviews

6

Average rating

5.0

4 / 5 Share

May 24, 2021

Great customer service! Hopefully they can create a fix for questions submitted by bots, if they did, that would be amazing. In the meantime if you have bots spam you with questions, contact customer service and they will delete those for you.

Using app

Over 4 years

Total reviews

3

Average rating

4.7

5 / 5 Share

April 28, 2021

Simple and amazing solution for my store. Customer service is ridiculously fast and efficient. Recommended!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2021

Questions and Answers app support team provides very good service, quick and fix the problem. I will definitely recommend this app.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

4 / 5 Share

April 20, 2021

The customer service is very good! The support expert Milan Manvar, was incredibly patient and helpful! Thank you.

Using app

Almost 3 years

Total reviews

6

Average rating

4.5

5 / 5 Share

April 13, 2021

During installation of the app and adapting it to our site, the support expert Milan Manvar, was incredibly patient and helpful in making sure that everything went smoothly.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2021

Milan provided a good level of service. was very prompt with support and able to fix my issues quickly

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 22, 2021

Love this app and the support you get along with it. Simprosys has been our favorite app development team across the board.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2021

The entire Simprosys team is awesome and extremely helpful. We are using the feed for google and just yesterday decided to add the product Questions & Answer app. The add was easy to install but I did want to make it seem built in so I reached to support and Milan who is great and provides the best customer service was able to help me out and take care of this. Make it easy on yourself and just click add for simprosys you wont be sorry and it will make your life easy!

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 18, 2021

We've used this app for a couple years and its been very helpful in giving our customers a place where they can ask questions and we can easily post the answers to the product pages. This has lowered our Customer Service workload over time. We appreciated that the app's support team helped us export the Q&A data - which has helped us do some deeper analysis.

Using app

Over 4 years

Total reviews

4

Average rating

5.0