All reviews

Rating Breakdown

  • 5
    92% (139 ratings)
  • 4
    5% (7 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (4 ratings)

Reviews with Text

  • 99% (150)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 24, 2020

I am so glad to find this app! I am very sure that it will help my shop a lot in the future! Thank you so much!

Using app

About 19 hours

Total reviews

11

Average rating

5.0

5 / 5 Share

April 17, 2021

We have read, studied and tested numerous APP apparently like this one, some have numerous installations and promise advanced functions etc ... We can say that this is the best app of its kind, Questions and answers inside the product page, dedicated FAQ page and very important all faqs are read and also found by google. Very low cost, and very important a technical support ready to solve any problem, to us with just a message sent we have arranged (turnkey) the app immediately ready as we wanted and now we just have to return to customer questions. Try without hesitation Extra support today

Using app

About 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

April 19, 2020

This app works great and helps with SEO since you're adding more updated content to your product pages. Very simple to set up and manage.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 13, 2020

Customer support is very helpful and fast. Easy to talk to. Would recommend this to all users. Help me to solve my issue within 24 hrs

Store

Snailax

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 10, 2020

We've been using this app for years now. It's been so helpful for our customers, it's easy for our employees to utilize, and the customer support team behind this app is wonderful and very responsive! I highly recommend this app. Milan Manvar is especially wonderful and I appreciate the help updating our contact info so we can continue to use this app to the fullest.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 8, 2020

Nice service! 5 star Milan Manvar help me quick solved a issue. I will send more feedback to you email if I have question

Using app

About 4 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

April 3, 2020

Works Great, when needed if at all the developer will reach back out and triple check that your plugin for shopify is working properly.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

April 2, 2020

Great app. It´s really easy to use and his customer atention is good as well! It´s really usefull and more clients see the questions.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 12, 2020

Great App! Easy and friendly interface. Fast customer support. Gives a Great and professional Touch to our website

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2019

This is a very useful app. Customer service is superb doing my request for making the layout mobile responsive! Kudos to Simprosys team! store.rakwireless.com

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 12, 2019

Answering inquiries is fast and polite. The problem has been solved. Thank you very much. The app is easy to use in Japan.

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2019

This is the best app I found for FAQ/Q&A on the Shopify app store. The customer service is also very very good. Very impressed.

Using app

13 days

Total reviews

2

Average rating

5.0

1 / 5 Share

Nov. 12, 2019

I used this app for few weeks and found it adds + 15 sec to page load time. Test on your website before deploying.

Using app

3 months

Total reviews

2

Average rating

3.0

Developer Reply

Hi, I acknowledge that there was an issue for about 6 hrs on our servers of this app only. We have fixed it. In fact, we learnt this lesson hard and have made the corrections in the process that led to this situation. Otherwise, our apps are known to be best for loading and performance. I can see you have uninstalled the app and let me know if you need any kind of assistance in the reinstallation. I apologise and regret the inconvenience it might have caused. Amit CEO, Simprosys InfoMedia.

5 / 5 Share

Oct. 9, 2019

Milan It is very helpful, fix our issues in no time. Consider the cost, you couldn't ask more from this app. Perfect 5 Stars.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2019

Simple app to use, easy to install, does what it needs to and the service from the team was second to none.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 11, 2019

I've been using this for years. Basically, it adds free content to your product pages, while providing service ot customers. win/win. Also, the support is fast and friendly.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2019

very Fast, friendly and precise Customer Service. We asked them to modify some small aesthetic details, they did it less than 4 hrs.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 28, 2019

Easy to use. Helps us engage with customers and save time, acting as an FAQ for other customers to use. Allows us to use questions to further development and content creation. Love this developer! Fast, professional, courteous and expert support!

Using app

About 2 years

Total reviews

7

Average rating

4.9

5 / 5 Share

Aug. 20, 2019

I love this app. This is great app to engage with my customers. The team behind this app is amazing. Instant support and they go out of their way to ensure everything is working fine. Thank you

Using app

6 months

Total reviews

8

Average rating

4.9

5 / 5 Share

Aug. 13, 2019

A newly installed app that is working great so far! I have it installed on all of my stores. Great for customer interaction! Quick and helpful app support. Highly recommend!

Using app

4 days

Total reviews

6

Average rating

3.3