SMPS Product Question & Answer for Shopify

SMPS Product Question & Answer

Quickly respond product related queries for your online store.
Rating
4.8
Feedback
147
Reviews
Chart
#2,439
Shopify

All reviews

5 / 5 Share
April 19, 2020

This app works great and helps with SEO since you're adding more updated content to your product pages. Very simple to set up and manage.

Store Using app Total reviews Average rating
BC Racing Coilovers Over 1 year 3 5.0
5 / 5 Share
April 13, 2020

Customer support is very helpful and fast. Easy to talk to. Would recommend this to all users. Help me to solve my issue within 24 hrs

Store Using app Total reviews Average rating
Snailax 10 months 4 5.0
5 / 5 Share
April 10, 2020

We've been using this app for years now. It's been so helpful for our customers, it's easy for our employees to utilize, and the customer support team behind this app is wonderful and very responsive! I highly recommend this app. Milan Manvar is especially wonderful and I appreciate the help updating our contact info so we can continue to use this app to the fullest.

Store Using app Total reviews Average rating
Outdoor Fountain Pros About 3 years 2 5.0
5 / 5 Share
April 8, 2020

Nice service! 5 star Milan Manvar help me quick solved a issue. I will send more feedback to you email if I have question

Store Using app Total reviews Average rating
Kingbolen official About 4 hours 8 5.0
5 / 5 Share
April 3, 2020

Works Great, when needed if at all the developer will reach back out and triple check that your plugin for shopify is working properly.

Store Using app Total reviews Average rating
Fusion Decals Over 1 year 7 5.0
5 / 5 Share
April 2, 2020

Great app. It´s really easy to use and his customer atention is good as well! It´s really usefull and more clients see the questions.

Store Using app Total reviews Average rating
SaludVida México 2 months 3 5.0
5 / 5 Share
Feb. 12, 2020

Great App! Easy and friendly interface. Fast customer support. Gives a Great and professional Touch to our website

Store Using app Total reviews Average rating
ohBulbs.com 6 days 1 5.0
5 / 5 Share
Dec. 23, 2019

This is a very useful app. Customer service is superb doing my request for making the layout mobile responsive! Kudos to Simprosys team! store.rakwireless.com

Store Using app Total reviews Average rating
RAKwireless 7 months 2 5.0
5 / 5 Share
Dec. 12, 2019

Answering inquiries is fast and polite. The problem has been solved. Thank you very much. The app is easy to use in Japan.

Store Using app Total reviews Average rating
5 / 5 Share
Nov. 14, 2019

This is the best app I found for FAQ/Q&A on the Shopify app store. The customer service is also very very good. Very impressed.

Store Using app Total reviews Average rating
Tomahawk Power 13 days 2 5.0
1 / 5 Share
Nov. 12, 2019

I used this app for few weeks and found it adds + 15 sec to page load time. Test on your website before deploying.

Store Using app Total reviews Average rating
Castello DaVarg & Co. 3 months 2 3.0
Developer Reply

Hi, I acknowledge that there was an issue for about 6 hrs on our servers of this app only. We have fixed it. In fact, we learnt this lesson hard and have made the corrections in the process that led to this situation. Otherwise, our apps are known to be best for loading and performance. I can see you have uninstalled the app and let me know if you need any kind of assistance in the reinstallation. I apologise and regret the inconvenience it might have caused. Amit CEO, Simprosys InfoMedia.

5 / 5 Share
Oct. 9, 2019

Milan It is very helpful, fix our issues in no time. Consider the cost, you couldn't ask more from this app. Perfect 5 Stars.

Store Using app Total reviews Average rating
The Journal Shop 9 months 1 5.0
5 / 5 Share
Sept. 25, 2019

Simple app to use, easy to install, does what it needs to and the service from the team was second to none.

Store Using app Total reviews Average rating
Garage Giant 4 months 2 5.0
5 / 5 Share
Sept. 11, 2019

I've been using this for years. Basically, it adds free content to your product pages, while providing service ot customers. win/win. Also, the support is fast and friendly.

Store Using app Total reviews Average rating
Sonics Online About 3 years 1 5.0
5 / 5 Share
Sept. 6, 2019

very Fast, friendly and precise Customer Service. We asked them to modify some small aesthetic details, they did it less than 4 hrs.

Store Using app Total reviews Average rating
atjewels.in 1 day 2 5.0
5 / 5 Share
Aug. 28, 2019

Easy to use. Helps us engage with customers and save time, acting as an FAQ for other customers to use. Allows us to use questions to further development and content creation. Love this developer! Fast, professional, courteous and expert support!

Store Using app Total reviews Average rating
North Country Fire About 2 years 7 4.9
5 / 5 Share
Aug. 20, 2019

I love this app. This is great app to engage with my customers. The team behind this app is amazing. Instant support and they go out of their way to ensure everything is working fine. Thank you

Store Using app Total reviews Average rating
Elegant Lighting 6 months 8 4.9
5 / 5 Share
Aug. 13, 2019

A newly installed app that is working great so far! I have it installed on all of my stores. Great for customer interaction! Quick and helpful app support. Highly recommend!

Store Using app Total reviews Average rating
Earthroma 4 days 6 3.3
5 / 5 Share
July 6, 2019

Excellent support from Milan. Still new to the app, but it looks promising. My only suggestion: please make your backend more visually appealing.

Store Using app Total reviews Average rating
Coffeeza 1 day 5 5.0
3 / 5 Share
June 28, 2019

App is pretty good for questions and answers however the FAQ builder lacks a key feature - the ability to manually organize the order in which the FAQs are displayed. Currently, the app does not allow you to change the display order which results in the most used FAQs not being displayed where they are easily seen.

Store Using app Total reviews Average rating
Imperial Terrain About 1 year 3 2.0
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