SMPS Product Question & Answer
Product Question and Answer by Simprosys InfoMedia
Rating
4.7
feedback
268
chart
#2,354
All reviews
Rating Breakdown
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March 17, 2021
This is a really good app, especially when you have a FAQs page where you don't have all questions answered and you don't have a live chat where people can chat in. It's been somewhere between a good "Reviews" app and a FAQs app for us.
March 5, 2021
The app does what it says, and the support team was very responsive. We do recommend installing this app.
Feb. 19, 2021
This is the second simprosys app I have used and it works great! The Q&A feature looks good on my produt pages and the user interface is easy to use. Excellent support as well!
Feb. 7, 2021
The app is super intuitive for the customer and looks good on the store layout. The Support was super attentive and quick to solve a small detail so that everything was perfect. Thank you!
Feb. 6, 2021
I struggled with putting the code into my Shopify store and Milan Manvar from Simprosys Infomedia support immediately responded to my need for assistance and was able to help me place the code in my store and it's working beautifully. Thank you Milan!
Jan. 22, 2021
It is a super intuitive and easy to use app that fulfills its purpose. The customer service is fantastic, I had some complications when installing the app, but Milan and his team solved it very quickly.
Jan. 20, 2021
We installed the app a few years ago, and it works amazingly. As part of a new theme development I struggled in migrating the app (probably my fault), but in true Simprosys style, Milan and the team were on it and had it resolved in a matter of seconds. Thanks Team!
Jan. 18, 2021
Been using this about a year and has been working fairly well. Got hit by bots the other day but contacted support and they quickly took care of it, thank you.
Jan. 13, 2021
This is easy to use and convenient app that would help my store in a great way! This would help me answer any inquiries to my store.
Dec. 16, 2020
Excellent customer service! Milan respond to everything and very quickly! Great job from simprosys! Thank you!
Nov. 22, 2020
Simprosys apps are the best, the service you get from them is incredible. I needed help on my q and A and Milan a developer helped me put it into a certain section! Highly recommend the app and more importantly the best service I have ever seen from a shopify app. Thank you so much and please use this company thank you!
Nov. 22, 2020
I do not add many applications to my Shopify template due to slowing down my load time but this application is worth the load time and customer support is excellent.
Nov. 19, 2020
I installed the app and was having problems with it displaying. I emailed customer service and the problem was fixed expeditiously. Thank you Milan
Nov. 7, 2020
I just installed, and developer kindly helped me with code issue which I really appreciated. I will use for some time to see the conversion result
June 7, 2021
The app works great for us. We have been using it for close to 2 years and we had no negative issues. Having the questions and answers on our product pages help the customers but also increases our pages SEO which is a win-win. The app is friendly to use and also allows HTML editing. The support is very good. Highly recommended.
Oct. 8, 2020
Very good & quick service from Milan (Web Developer) - just started using the app but will add to client interaction and information sharing
Sept. 24, 2020
I removed this app because I didn't have a need for it anymore but it's a great app. It was still showing up in my product pages after I uninstalled it but customer support was super quick in helping me remove the code.
Sept. 15, 2020
great and fast customer support. They are always willing to help and add their questions & answers to new product that i add.
Sept. 11, 2020
I used this app to answer the most common questions I used to get when people called in or chatted. Not only has it reduced the amount of time I spend doing this, but it also has helped with my SEO. I highly recommend this app.